Trust In Members Research Articles

The Financial Performance of Ligao Association of City Employees Multi-Purpose Cooperative (LACE-MPC) Credit Business for Calendar Years 2017-2021

This study assessed the financial performance of the Ligao Association of City Employees Multi-Purpose Cooperative (LACE-MPC) credit business from 2017 to 2021, addressing a significant gap in the literature regarding the operational dynamics of multi-purpose cooperatives in the Bicol region. Utilizing a descriptive research design, the study conducted interviews and employed survey questionnaires and documentary analysis to gather data from 113 regular and 85 associate members. The results revealed a commendable financial standing characterized by a low non-performing loan ratio and improved operational efficiency, as indicated by key financial indicators such as portfolio quality and efficiency ratios. However, the study also identified significant policy issues , including unclear loan terms and challenges in credit assessment, which hindered member satisfaction and operational effectiveness.The implications of these findings extend beyond LACE-MPC, highlighting the need for enhanced governance and operational transparency within cooperatives to foster member trust and engagement. The study underscores the importance of clear communication regarding loan terms and the necessity of robust credit assessment processes to improve member experiences. Furthermore, the research opens avenues for future studies focused on enhancing financial literacy among cooperative members and exploring the potential for establishing educational initiatives, such as a review center for civil service examinations. Overall, this research contributes to the understanding of cooperative financial management and offers insights that can enhance the sustainability of LACE-MPC's credit services, ultimately improving the socio-economic status of its members and reinforcing the role of cooperatives in community development.

Mutual trust and employee performance of virtual and face-to-face dyads in multilatina organisations

Abstract Firms are calling their employees back to the office because of concerns about employee productivity, collaboration, and trust. Thus, knowledge about the psychosocial aspects of virtual work environments is now more essential than ever. This study compared the relationships between mutual cognitive trust and employee performance in virtual and face-to-face leader–member dyads. Numerous studies have adopted a unidirectional approach to leader–member trust, exhibiting difficulties related to common method bias. The validity of previous research results comparing trust in face-to-face and virtual leader–member dyads can also be questioned because of other methodological drawbacks. We examined mutual trust and employee performance using different raters. We utilised the multigroup exploratory approach to simultaneously analyse face-to-face and virtual dyads formed by 180 leaders and 561 employees working at a multilatina company. Our results reveal the existence of differences between virtual and face-to-face leader–member dyads vis-à-vis mutual cognitive trust and employee performance relationship.

Design and Implementation of Tangerang Regency Korpri and Cooperative E-Commerce Service Applications

Public services and cooperatives play a crucial role in the local economy. The Koperasi Korpri in Tangerang Regency faces challenges in providing efficient and effective access to its members due to the cooperative building's location, which is not always easily accessible. With advancements in information technology, there is an urgent need to modernize the way services are provided, especially through digital solutions. This project aims to design and implement a service application for Korpri and e-commerce for the Tangerang Regency Cooperative. The goal is to enable Korpri members to access cooperative services without physical location constraints, enhance the efficiency and transparency of transactions, and provide a platform that can be accessed via mobile devices. The project uses the SDLC (Software Development Life Cycle) methodology, which consists of five main stages: planning, analysis, design, implementation, and maintenance. Each stage includes various activities such as requirements identification, UI/UX design, frontend and backend development, application testing, and deployment. It is expected that the resulting application will address geographical challenges and improve the cooperative's operational efficiency. This application is anticipated to enhance transparency and member trust through easily accessible transaction records and provide an intuitive and user-friendly interface. Additionally, the application is expected to strengthen the cooperative's digital infrastructure, support local economic growth, and improve the welfare of cooperative members.

Application of SAK ETAP in the Financial Statements of Savings and Loans Cooperative

The general background the financial statements of cooperatives are essential for transparent and accountable operations, particularly in non-public entities like Savings and Loans Cooperatives. Specific background the Savings and Loans Cooperative (KSP) "BAHAGIA" has been operating since 1980, but the application of SAK ETAP (Financial Accounting Standards for Entities Without Public Accountability) in its financial reporting remains incomplete, particularly in its notes to financial statements and cash flow presentation. Knowledge gap while SAK ETAP provides a standardized framework, many cooperatives, including KSP "BAHAGIA," struggle to fully implement it due to a lack of understanding and technical capacity. This study aims to analyze the extent to which SAK ETAP is applied in KSP "BAHAGIA"'s financial reports, identify gaps in compliance, and offer recommendations for improvement. Results the findings reveal that while KSP "BAHAGIA" adheres to some SAK ETAP requirements, such as balance sheets and income statements, significant discrepancies exist in the notes to financial statements and the exclusion of investment property in cash flow reports. Novelty this research highlights a critical gap in financial reporting for non-public cooperatives, emphasizing the need for targeted education and training for cooperative management in SAK ETAP compliance. Implications the study's recommendations can help KSP "BAHAGIA" and similar cooperatives improve financial transparency, ultimately enhancing member trust and cooperative governance. Highlights: Incomplete SAK ETAP implementation affects financial transparency in cooperatives. Key discrepancies found in notes to financial statements and cash flow reporting. Improved SAK ETAP education for cooperative management is crucial for compliance. Keywords: Financial Reporting, Cooperatives, SAK ETAP, Non-Public Entities, Compliance

Examining the role of virtual teams on project management processes in the Nigerian fintech sector

This study examined the role of virtual teams on project management processes in the Nigerian fintech industry. To achieve this aim, the study sought to examine how communication technology utilisation, trust, and geographical distribution of team members affected the project management processes of virtual team members in the Nigerian fintech industry. Building upon the theoretical frameworks of social presence theory and transaction cost theory, the study adopted a quantitative approach and used a sample of 385 employees of fintech firms in Nigeria. Using an electronic close-ended questionnaire (Google forms), data were collected from 378 participants, indicating a response rate of 98.2%. Purposive sampling technique was used to select the study’s participants. Data were analysed using both descriptive (frequencies and percentages) and inferential statistics (multiple linear regression) via the aid of STATA 17. Findings from the study revealed that communication technology utilization (β = 0.3114694, p < 0.05) and geographical distribution of team members (β =0.7622249, p < 0.05) both had statistically significant effects on project management processes. Trust was found to have an insignificant effect on project management processes (β = -0.0085031, p > 0.798). The study concluded that virtual teams significantly and positively affects project management processes in the Nigerian fintech industry, and recommends that firms in the industry should continue with the use of virtual teams in their given projects. Also, the study recommends that policies regarding work in the virtual environment should be formalised so as to maximise the benefits associated with virtual work.

Analysis of the Role of DPS in Assessing the Suitability of Savings Products at BMT

This study aims to analyze the role of the Sharia Supervisory Board ( DPS ) in assessing the conformity of savings products at KSPPS Artha Makmur Jaya with sharia principles. The research method used is qualitative with a case study approach. Data were collected through in-depth interviews with DPS members, KSPPS BMT management, and other related parties, and supplemented with secondary data from relevant documentation and literature. The results of the study indicate that DPS has a significant role in ensuring the sharia conformity of savings products, with active involvement in the design, evaluation, and monitoring processes of the products. Despite facing challenges such as limited resources and differences in interpretation of sharia principles, DPS has succeeded in carrying out its duties through increased cooperation and a collegial approach in decision-making. The existence of DPS has been proven to increase sharia compliance and member trust in KSPPS Artha Makmur Jaya. The conclusion of this study emphasizes the importance of strengthening the capacity and coordination of DPS to support the development of sustainable sharia finance at KSPPS. K

Sense of Community dalam Memediasi Hubungan Kepemimpinan dan Konflik Peran dengan Kepercayaan Anggota Organisasi Pada Paguyuban Wonogiri Manunggal Sedya (PAWONMAS)

The aim of this study is to the direct correlation between leadership and role conflict with the trust of organizational members and indirect correlation through the role of sense of community as an intervening variable in the Paguyuban Wonogiri Manunggal Sedya (Pawonmas) organization. The research method was quantitative with a cross-sectional approach and used path analysis method using SMART-PLS. According to the study's findings, the majority of respondents (65%) have been members for five to eight years, and 41% are between the ages of 46 – 55 year old. Member trust is strongly correlated with leadership, role conflict, and sense of community; however, sense of community does not have a strong role in the indirect correlation between leadership and role conflict and member trust. In conclusion, it is necessary to attempts the sense of community among members in order to strengthen members' trust in the organization. Keywords: Leadership, Role Conflicts, Member’s Trust, Sense of Community, Pawonmas

Research on the impact of leadership on improving urban water efficiency and water conservation policies

AbstractThe increasing urbanization and growing urban population present significant challenges for urban water resources. Inadequate management has led to a decline in water quality and a mismatch between the availability and usage of city water resources. In this period of significant growth, improving urban water efficiency and reinforcing water resource protection are especially important. Leadership is essential in developing and carrying out urban water resource policies. This research investigates how leadership influences the operational efficiency of water resources protection policies. The study seeks to fill the gap in understanding the relationship between leadership, member trust, and policy effectiveness in water resource management by constructing a theoretical model and conducting empirical analysis through questionnaire surveys. The findings of this study are expected to provide valuable insights into the significance of leadership in driving improvements in water conservation policies. By establishing a link between leadership, member trust, and operational efficiency, the research contributes to both theoretical knowledge and practical implications for enhancing water resource management strategies.

KEPERCAYAAN (TRUST) PADA ANGGOTA KOMUNITAS PEREMPUAN NELAYAN DI DESA LAMBANGI KECAMATAN KOLONO TIMUR KABUPATEN KONAWE SELATAN

One element of social capital that plays an important role in community resilience is trust. When community members trust each other, they are better able to weather crises and adapt to unexpected changes. Therefore, trust within a community must be maintained in order to overcome various challenges that may arise, including economic vulnerability. This study aims to assess the level of trust in members of the fisherwomen community in Lambangi Village, East Kolono Sub-district, South Konawe Regency. The study population consisted of all female fish processors of anchovies, with a total of 32 individuals. The sample determination employed the saturated sampling technique or census, whereby the entire population was taken as a sample, namely 32 people. Data were collected through interviews, surveys, and documentation, with the assistance of questionnaires. This study employed a quantitative approach in its completion. Data were processed using descriptive quantitative analysis through the use of the class interval formula. The findings indicated that the level of trust among the fisherwomen community members in Lambangi Village was high. This suggests that the fisherwomen have effectively implemented every aspect of trust, namely aspects of openness, sharing, acceptance, support, and cooperation within the community of fisherwomen in Lambangi Village.

Retrospecting Digital Media Use, Negative Emotions, and Trust Gaps During the COVID-19 Pandemic in China: Cross-Sectional Web-Based Survey.

Retrospecting the trust gaps and their dynamics during the pandemic is crucial for understanding the root causes of postpandemic challenges and offers valuable insights into preparing for future public health emergencies. The COVID-19 pandemic eroded people's trust in strangers and acquaintances, while their trust in family members remained relatively stable. This resulted in 2 trust gaps, namely, the family members-strangers trust gap and the family members-acquaintances trust gap. Widening trust gaps impede social integration and undermine the effective management of public health crises. However, little is known about how digital media use shaped trust gaps during a pandemic. This study aims to investigate the relationships between digital media use, negative emotions, the family members-strangers trust gap, and the family members-acquaintances trust gap during the COVID-19 pandemic in China. We test the mediating role of negative emotions between digital media use and 2 trust gaps and compare the indirect effect of digital media use on 2 trust gaps through negative emotions. A cross-sectional web-based survey was conducted in China between January 31, 2020, and February 9, 2020. A total of 1568 adults participated in the survey. Questions related to digital media use, negative emotions, trust in family members, trust in acquaintances, and trust in strangers during the pandemic were asked. Regression analyses were performed to test the associations between the examined variables. We used a 95% bootstrap CI approach to estimate the mediation effects. Digital media use was positively associated with negative emotions (B=0.17, SE 0.03; P<.001), which in turn were positively associated with the family members-strangers trust gap (B=0.15, SE 0.03; P<.001). Likewise, digital media use was positively associated with negative emotions (B=0.17, SE 0.03; P<.001), while negative emotions were positively associated with the family members-acquaintances trust gap (B=0.08, SE 0.03; P=.01). Moreover, the indirect effect of digital media use on the family members-strangers trust gap (B=0.03, SE 0.01; 95% CI 0.01-0.04) was stronger than that on the family members-acquaintances trust gap (B=0.01, SE 0.01; 95% CI 0.003-0.027). The results demonstrate that negative emotions resulting from the frequent use of digital media are a key factor that accounts for the widening trust gaps. Considering the increasing reliance on digital media, the findings indicate that the appropriate use of digital media can prevent the overamplification of negative emotions and curb the enlargement of trust gaps. This may help restore social trust and prepare for future public health crises in the postpandemic era.

The urgency of implementation SAK EP in replacing SAK ETAP in savings and loan cooperatives

Savings and Loans Cooperatives (KSP) play an important role in the community’s economy, especially in providing financial access to their members. However, in man- aging their finances, many KSPs still use the Entity Without Public Accountability Financial Accounting System (SAK ETAP). This Community Service aims to ana- lyze the urgency of implementing Financial Accounting Standards for Fund Manage- ment Entities (SAK EP) as a replacement for SAK ETAP in the KSP context. The community service method is carried out through socialization, training and direct assistance to KSP administrators and members in implementing SAK EP. Com- munity Service Results show that the implementation of SAK EP in KSP provides significant benefits, including increased transparency, accountability and reliability of financial information. The use of SAK EP also helps KSP in meeting regulatory requirements and increasing the trust of members and external parties such as banks and the government. Apart from that, this community service also strengthens un- derstanding and accounting skills for KSP administrators and members, which in turn can improve the quality of financial management and overall KSP business growth. This community service emphasizes the urgency of implementing SAK EP in replacing SAK ETAP in KSP as an important step towards better financial gov- ernance, which has a positive impact on the economic growth of society as a whole.

Social Management in Public Institutions and its Possible Feedback Relationship with Organizational Climate: a Descriptive Review

Objective: The objective of this study is to investigate whether transparency practices influence social management and the organizational climate, and whether there is a theoretical relationship between the constructs in public institutions. Method: The methodology was systematic bibliographical research with descriptive-qualitative analysis of 46 studies published in the Scielo database, without date restrictions. After complete readings, a selection by scope was carried out and 14 studies were included in the qualitative synthesis. Results and Discussion: The results obtained suggest that the organization's social management and organizational climate depend on the degree of effective transparency in the institution's decision-making processes. Research Implications: Therefore, transparency can be referred to as the link between the organizational climate and the adoption of effective social management, since transparent actions increase the trust of the institution's members in relation to themselves and the institution itself, fostering a more positive and collaborative work environment. Originality/Value: This study contributes to advancing the dynamics of understanding the role of transparency in the relationship between social management and organizational climate, guiding the management of these institutions towards greater efficiency.

The Role of Management Psychology in Forming Attachment and Motivation for Organizational Performance

Management psychology is a management discipline that uses a psychological approach to understand the personality of each person in an organization. Psychological factors influence individual performance, communication patterns, and interactions in the work environment. The aim of this research is to explain the role of managerial psychology in shaping engagement and motivation for organizational performance. This research uses a literature review method from various books, articles and research reports. The results of the literature review conducted show that a supportive work environment can only be built through good leadership practices. Good leadership practices can be identified from how leaders manage communication and interaction patterns to meet the needs and expectations of each individual. These needs and expectations are met through a fair and humane approach to all members, clear career paths, rewards for work performance, quality development programs, objective job evaluations, and follow-up on job evaluation results. Leaders cannot create a comfortable work environment unless they earn the trust and loyalty of members. Trust can only be obtained when leaders care about all their members, are willing to accept opinions and suggestions, and are willing to share experiences with their members.

Effects of Explanation Types on User Satisfaction and Performance in Human-agent Teams

Automated agents, with rapidly increasing capabilities and ease of deployment, will assume more key and decisive roles in our societies. We will encounter and work together with such agents in diverse domains and even in peer roles. To be trusted and for seamless coordination, these agents would be expected and required to explain their decision making, behaviors, and recommendations. We are interested in developing mechanisms that can be used by human-agent teams to maximally leverage relative strengths of human and automated reasoners. We are interested in ad hoc teams in which team members start to collaborate, often to respond to emergencies or short-term opportunities, without significant prior knowledge about each other. In this study, we use virtual ad hoc teams, consisting of a human and an agent, collaborating over a few episodes where each episode requires them to complete a set of tasks chosen from available task types. Team members are initially unaware of the capabilities of their partners for the available task types, and the agent task allocator must adapt the allocation process to maximize team performance. It is important in collaborative teams of humans and agents to establish user confidence and satisfaction, as well as to produce effective team performance. Explanations can increase user trust in agent team members and in team decisions. The focus of this paper is on analyzing how explanations of task allocation decisions can influence both user performance and the human workers’ perspective, including factors such as motivation and satisfaction. We evaluate different types of explanation, such as positive, strength-based explanations and negative, weakness-based explanations, to understand (a) how satisfaction and performance are improved when explanations are presented, and (b) how factors such as confidence, understandability, motivation, and explanatory power correlate with satisfaction and performance. We run experiments on the CHATboard platform that allows virtual collaboration over multiple episodes of task assignments, with MTurk workers. We present our analysis of the results and conclusions related to our research hypotheses.

THE IMPACT OF SCAFFOLDING, SOCIAL MOTIVATION AND PEER FEEDBACK ON PRIMARY SCHOOL STUDENTS' ACADEMIC MOTIVATION STIMULATION

We live in an increasingly accelerated world. The society we belong to has come to value other aspects of an individual's development. The phenomenon of learning is at the center of the concerns of all teachers, especially because every teacher wants his students not only to say that they are learning but to be dedicated and involved wholeheartedly in this process. This can be a reality, especially when we talk about a strong motivation to learn. Motivation has a very important role in the learning process, we can even say that it is the key to success in education. Our trust in group members exerted a profound influence on our motivation: successful group functioning requires that we be motivated to interact and engage with those around us. Feedback is essential to improving performance and is increasingly well understood, but the fact that it is so absent in classrooms should remain an important research topic. This study aimed to develop an educational intervention program based on scaffolding to stimulate academic motivation among third-grade students. The results demonstrated the fact that social motivation, respectively the peer feedback significantly contribute to the stimulation of students' motivation in the learning process.&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;strong&gt; Article visualizations:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;img src="/-counters-/lit/0257/a.php" alt="Hit counter" /&gt;&lt;/p&gt;

Cubizpay: Information System In Credit Union

The Credit Union has implemented information technology in the development of its services by presenting CubizPay. This study aims to determine the benefits of CubizPay in increasing member trust in Credit Union services. This research applies an interpretative approach with interpretative phenomenological analysis, to find out the meaning of user experience in accepting and using CubizPay through interviews and documentation with (5) Credit Union members who are active CubizPay users. This research found that the benefits of CubizPay can increase member trust through transaction transformation in member activities, which is equipped with a reliable security system to protect member transactions, as well as internal controls that help minimize risks in the Credit Union environment. CubizPay as an information system in Credit Unions is known to be able to increase member trust and help the Credit Union's operational activities. This research introduces CubizPay as an information system for Credit Unions in Indonesia.

Blockchain technology and supply chain performance: The role of trust and relational capabilities

Blockchain technology (BCT) has become a focal point of attention within the field of supply chain management (SCM), characterized as a transformative and disruptive technology capable of instilling transparency and trust. While parallels between BCT and the internet have been drawn, its practical application in SCM remains in an early stage, resulting in a limited body of literature and a pronounced debate with divergent perspectives concerning its impact in this SCM domain. Drawing upon the Relational View (RV) and Dynamic Capabilities View (DCV), this study aims to address this debate by investigating the role of BCT in enhancing supply chain performance. The study utilizes semi-structured interviews with 31 industry experts, followed by thematic analysis, to unveil the underlying mechanisms through which BCT influences supply chain performance. Our findings underscore the pivotal role of trust, facilitated by BCT features, in enhancing SC performance, emphasizing the interdependence of trust in technology, platforms, and SC members. Moreover, our study uncovers the substantial influence of supply chain uncertainty on the association between BCT and trust, acknowledging its pertinence in the modern business landscape. Additionally, we present a conceptual model that elucidates the relationships among BCT, trust, relational capabilities, and supply chain performance. Our qualitative investigation suggests that trust, relational capabilities, and dynamic capabilities sequentially mediate the association between BCT and supply chain performance. This research, while reaffirming the applicability of the original RV model in the context of BCT, contributes to a nuanced perspective by identifying additional associations within the relational view. Specifically, we identify knowledge sharing, effective governance, and resource complementarity as mediating factors in the relationship between relation-specific assets and relational rent. Our study provides practical advice to managers and practitioners. It stresses the need to understand how BCT impacts supply chain performance and the crucial role of trust. We also recommend nurturing relational capabilities in supply chain networks and considering the context-specific benefits of BCT, especially in uncertain environments. This understanding enables informed decision-making to tackle challenges and leverage opportunities.

Is social capital bridging or bonding? Evidence from a field experiment with association members

Social capital theorists posit that association members are key agents for propagating norms of trust and trustworthiness from within associations toward the society as a whole. Nevertheless, others claim that social capital is primarily bonding, that is, it helps ingroup members better achieve internal goals, but little benefits or even costs carry over to the rest of society. We deploy experimental methods to probe into whether social capital in associations has a predominantly bridging or bonding nature. We compare members’ behavior in anonymous Trust Games with behavior by a demographically comparable sample of non-members. We find that (a) Members are significantly more trusting and trustworthy than the general population both when interacting with fellow members and with people from the general population; (b) Members trust and repay trust from people from the general public nearly at the same level as they do with fellow members. Therefore, most of social capital existing within associations “bridges” over to the rest of society. We quantify 83% of additional trust, and 71% of additional trustworthiness existing in associations vis-à-vis society at large to be bridging and the remainder to be bonding. (c) Association members are no more optimistic or less accurate in predicting others’ behavior than people from the general public. (d) Increased involvement in association activities is not correlated with increased pro-sociality.

Modal Sosial Kelompok Tani “Lamo Jaya” di Desa Pinaling Kecamatan Amurang Timur Kabupaten Minahasa Selatan

This study aims to determine the development of social capital of Lamo Jaya farmer group in Pinaling Village, East Amurang Sub-district, South Minahasa Regency. The research was conducted in a period of 3 months from May to July 2022. The data used in this study were obtained through interviews with 20 farmer group members as research respondents. The data collected were analyzed descriptively using Likert Scale measurements. The results showed that the social capital of the Lamo Jaya farmer group was in the high category, with an index number of 68.8%. Social capital is high, because the level of member trust, social networks and social norms are in the high category

Violent Conflict and Hostility Towards Ethnoreligious Outgroups in Nigeria

ABSTRACT This study examined the effect of exposure to violent conflict on hostility towards ethnic and religious outgroups among Nigeria’s population and among its two major religious groups (i.e., Christians and Muslims). Violent conflict had a robust positive effect on outgroup hostility among the Nigerian population and among Christians. A plausible mechanism behind this finding is that the threat posed by violent conflict strengthens ingroup cohesion, erodes trust in outgroup members, and makes intergroup boundaries salient. This is especially so when the opposite party to the conflict constitutes a distinct cultural outgroup. The main conflict affecting Christians involves nomadic pastoralists of Fulani ethnicity, who are Muslims. Among Muslims, violent conflict rather had a weak positive effect on outgroup hostility that was not robust to alternative operationalizations of outgroup hostility. The null effect might be because the main conflict affecting Muslims—the Boko Haram insurgency—does not involve Christians. A significant number of Muslims are also affected by conflicts involving nomadic Fulani pastoralists.