Management Training Program Research Articles

Developing a competency framework for managers to address suicide risk in the workplace

AbstractEmployee mental health, and in particular, suicide risks, are things that managers often do not feel comfortable in addressing, leading to lack of knowledge, awareness, and support within an organization. The purpose of this research was to investigate the competencies required by managers to enable them to effectively address suicide risks arising with employees. Suicide‐related ideations are thought to be characterized by experiences of burdensomeness and thwarted connectedness. Drawing on clinical, managerial, and adaptive performance competencies, we examined competencies related to creating meaningfulness (as a counter to burdensomeness) and addressing employee's need for relatedness (as a counter to thwarted connectedness) in terms of how managers assist employees presenting with suicide‐related ideations in the workplace. To investigate this and develop a competency framework, we conducted qualitative interviews with 18 managers, drawing on existing interview protocols of critical incidents and behavioral event interviews for the elicitation of competencies. Competencies in adaptive performance (and particularly crisis management) emerged as important for facilitating managers’ interactions with employees who may present with suicidality. This research provides a first step in developing resources to equip managers with the necessary competencies that are needed to deal with employees experiencing suicide‐related ideations (i.e. perceived burdensomeness and thwarted connectedness). The framework is also useful as an initial step to support human resource development (HRD) professionals develop interventions such as training and/or mentoring programs for managers to address this very important issue.

Evaluation of Regional Financial Management Training Programs in Human Resources Development Agency North Maluku

The purpose of this study was to determine the effectiveness of the Regional Financial Management training program at the Human Resources Development Agency of North Maluku Province. This study is a program evaluation study that uses model four level Kirkpatrick’s which includes the level of reaction, learning, behavior and results. In this study discussed the level of reaction at four levels. The reaction level is discussed about the training participants' reactions to the curriculum, education staff and training facilities. The curriculum components are discussed about training schedules, training materials, learning methods and media. In the education and training component, the reaction of the resource person and the training committee was discussed. The components of the education and training facilities are discussed about classrooms, dormitories, supporting facilities for training and consumption of education and training. The study used a mixed research approach (mixed methods), namely research that combines qualitative and quantitative approaches to answer research problems. Qualitative research is a process of scientific research to understand human problems in a social context by creating a comprehensive and complex picture presented, reporting detailed views of sources of information and carried out in natural settings without any intervention from the researcher. This study produces recommendations for reaction levels that can be used as references to improve the quality of the Regional Financial Management Training Program at the Human Resources Development Agency of North Maluku Province.

Pain management in community-dwelling older adults with moderate-to-severe dementia.

This study explored visiting nurses' knowledge and beliefs regarding pain management in community-dwelling older adults with moderate-to-severe dementia. A cross-sectional study design was used to collect data in 2019. A questionnaire was mailed to nursing managers at 1037 home-visiting nursing stations in Japan. The final analysis included 230 responses. The mean score on the knowledge and belief statements was 14 out of a possible 18, and respondents with more pain management training obtained a higher total score on knowledge than those without such training (p<.001). More than 95% indicated that they needed training on pain management for older adults with dementia. Visiting nurses in Japan require training in pain management for older adults with moderate-to-severe dementia. Despite its usefulness, the current pain management training programme should be improved to enable visiting nurses to manage dementia patients' pain more confidently.

Improving laboratory quality and capacity through leadership and management training: Lessons from Zambia 2016–2018

BackgroundCompetent leadership and management are imperative for delivering quality laboratory services; however, few laboratory managers receive job-specific training in organisational management and leadership.ObjectiveTo develop and evaluate participants’ competencies in organisational leadership and management as measured through learner and laboratory quality improvement assessments.MethodsThis professional development programme employed a mentored, blended learning approach, utilising in-person didactic and online training, with the practical application of a capstone project in the laboratories. Programme impact was evaluated through a series of pre- and post-laboartory assessments using the Stepwise Laboratory Improvement Process Towards Accreditation checklist, as well as learner-competency assessments through online quizzes and discussions.ResultsFrom 2016 to 2018, 31 managers and quality officers from 16 individual laboratories graduated from the programme having completed capstone projects addressing areas in the entire laboratory testing process. Laboratories increased their compliance with the International Organization for Standardization 15189 standard and all but two laboratories significantly increased their accreditation scores. Two laboratories gained three stars, two laboratories gained two stars, and five laboratories gained one star. Five laboratories subsequently achieved International Organization for Standardization 15189 accreditation in 2019.ConclusionThis programme taught leadership theory to laboratory managers and allowed them to implement leadership and management practices in the laboratory setting. Programmes such as this complement existing laboratory quality management training programmes such as Strengthening Laboratory Management Toward Accreditation.

Healthcare Providers’ Knowledge, Attitude, and Perspective regarding Diabetes Self-Management during Ramadan Fasting: A Cross-Sectional Study

Background: Evidence shows that most general practitioners have low knowledge related to diabetes self-management during Ramadan fasting. However, studies on healthcare providers’ competencies related to diabetes self-management during Ramadan fasting are still rare.Purpose: This study aimed to investigate healthcare providers’ knowledge, attitude, and perspective concerning diabetes self-management during Ramadan fasting.Methods: The study applied a cross-sectional design and was conducted in forty-one (41) community health centers in Pekalongan, Central Java, Indonesia. The study participants were medical doctors, nurses, nutritionists, pharmacists, and public health officers. The total sampling technique was used. There were 205 healthcare providers who met the inclusion criteria. Their knowledge, attitude, and perspective were assessed using a questionnaire developed by Zainudin and Hussain. The Wilcoxon test was used to analyze the data. Results: The healthcare providers’ knowledge of Ramadan fasting was very low (36.79±26.11). More than half of the respondents (53.17%) advised diabetic patients to manage diabetes in general, although specific counseling for diabetic patients related to fasting in Ramadan month was not provided (55.12%). The perspective of Ramadan fasting among healthcare providers was moderate (62.68%±30.40). The results also showed that general and safe practice knowledge significantly affected the healthcare providers’ perspective toward Ramadan fasting (Z=-12.49, p=0.000), (Z=-12.02, p=0.000), respectively. Conclusion: Healthcare providers’ knowledge and attitude concerning diabetes self-management during Ramadan fasting were low. Accordingly, this affected their perspective. It is strongly recommended that a formal Ramadan fasting management training program should be given regularly to provide appropriate consultations and services.

Effect of the stress management training program as an electronic package on nurses' mental health and job performance in the face of patients with COVID-19

Effect of the stress management training program as an electronic package on nurses' mental health and job performance in the face of patients with COVID-19

Impacts of management training on workers: Evidence from Central America and the Caribbean region

AbstractThere is an increasing interest in the impact assessment of management training programs. Among various types of training, this study focuses on those featuring Kaizen, a standard approach to production management and quality control whose name derives from the Japanese word meaning “improvement.” Previous studies of Kaizen training programs evaluate training impacts on management practices, business performance, and the willingness to pay for training, and do not pay attention to impacts on workers. Using the firm‐level data, this study attempts to assess the impacts of an onsite training program held at small and medium enterprises in eight Central American and Caribbean countries. Treated firms are compared with those firms that are selected by the sponsor organization according to the same criteria as the treated counterparts but not yet treated. Propensity score matching is employed to increase comparability between the two groups. This paper presents suggestive evidence that the training program improved work practices and the attitude of workers toward work. It also suggests that the treated firms weaken the linkage between sales revenues and wages, probably to induce workers to pay attention to activities that do not immediately increase sales, such as maintenance and coaching of other workers.

Knowledge and behavior changes in clinician after training of partnership for Diabetes Control in Indonesia

Background and aimsOne of the main determinants of successful diabetes management is the quality of healthcare provider including general practitioner and internist which can be increased through medical training. This study aimed to describe the changes of clinician’s knowledge and behavior of comprehensive diabetes management training program around Indonesia. MethodWe conducted a three-day training program for general practitioners and internists for 3.5 years, 2013 to 2016. All clinicians invited as voluntary participant to send their patient data from medical record. Each participant was expected to submit a minimum of 25 type 2 diabetes (T2DM) set patient data before and 6 months after training program to analyze the impact of program in physician knowledge and behavior related to diabetes management. Result120 of 489 voluntary participants submitted completed baseline data with 4676 patient data. Meanwhile, only 32 participants that submitted completed data of 6 months before after training with 886 patient data. Most of parameters were improve before and after program. The greatest and lowest improvement were on A1c measurement (21%) and smoking assessment (2%). ConclusionIntensive seminar and training was not enough to empower diabetes management. This research might push the creation of clinical practice program that were tailored to each care facilities and integrated within routine care aimed at continual improvement of its healthcare worker.

Generic Crew Resource Management Training to Improve Non-technical Skills in Acute Care—Phase 1: An Interdisciplinary Needs Assessment Survey

BackgroundAs the first phase of a larger multicentric study, a needs assessment was conducted to develop generic crew resource management training for all critical care wards in hospitals. MethodThe online survey study included 103 Belgian physicians, nurses, and midwives working in obstetric units, emergency rooms, operating rooms, and intensive care units. ResultsAcute care professionals across specialty areas and professions had a positive attitude toward non-technical skills and multidisciplinary simulation-based team training. The majority preferred simulation-based training as an educational format to train non-technical skills. Preferred training content and the gap between attitude and skill were similar across specialty areas and professions. However, perceived barriers during emergency situations did differ somewhat between specialty areas. ConclusionsA generic crew resource management training program for all acute care professionals is feasible provided that barriers, needs, and concerns are taken into account.

Effect of Stress Management Training for the Elderly in Rural Northern Thailand

Background:Stress management is an important health promotion activity for elderly people.Objective:This research aimed to study the effect of stress management training program on the knowledge and stress management skills of elderly living in the rural community of northern Thailand.Methods:This was a quasi-experimental study. The elderly living in rural northern part areas of Thailand were recruited for the study. Multi-stage random sampling was employed to select participants. Seventy-two elderly people were assigned to the intervention group. Participants received stress management training, including knowledge, meditation, and self-practice massage. Interview questionnaires were used as a research instrument in the process of data collection. An independent t-test was employed to compare mean scores between the two groups. Three different time periods were examined using repeated measures ANOVA, test with a significant level of 0.05.Results:After the program, there were statistically significant differences in mean scores of knowledge and stress management between the intervention and the control group. The mean scores of knowledge and stress management of the intervention group were higher than the control group (p-value&lt;0.05), and the level of stress of the elderly in the intervention group had decreased within and between groups after the follow-up (p-value&lt;0.05).Conclusion:Stress management training program is effective in developing knowledge and stress management skills and helping reduce stress for the elderly living in the rural community of Thailand. This program should be applied to reduce stress and to improve quality of life among other age groups.

Occupational Accidents Related to Heavy Machinery: A Systematic Review

Surface and underground mining, due to its technical challenges, is considered a hazardous industry. The great majority of accidents and fatalities are frequently associated with ineffective or inappropriate training methods. Knowing that knowledge of occupational accident causes plays a significant role in safety management systems, it is important to systematise this kind of information. The primary objective of this systematic review was to find evidence of work-related accidents involving machinery and their causes and, thus, to provide relevant data available to improve the mining project (design). The Preferred Reporting of Items for Systematic Reviews and Meta-Analyses (PRISMA) Statement methodology was used to conduct the review. This paper provides the main research results based on a systematic review protocol registered in the International Prospective Register of Systematic Reviews (PROSPERO), where the research strategy, information sources, and eligibility criteria are provided. From the 3071 articles identified, 16 were considered eligible and added to the study. Results are presented in a narrative-based form, with additional data provided in descriptive tables. The data analysed showed that the equipment often related to mining accidents are conveyor belts, haul trucks, and dumpers, especially during maintenance or repair activities. Attention should be paid to powered tools. Effective monitoring and machine operation control are some of the stated measures to minimise accidents. Particular attention should be paid to less experienced and senior workers, mainly through fatigue control, workload management, and appropriate training programs.

Measuring and Decomposing SMEs’ Productivity in Creative Economic Sector in Indonesia

This study empirically measures productivity and its decomposition of the SMEs engaged in the creative economic sector across 23 districts/cities in Aceh province, Indonesia over the period 2014-2018. Using Data Envelopment Analysis (DEA) to measure the Malmquist Total Factor Productivity (TFP) index, the study documented a low productivity level SMEs across the province. Although the technical efficiency showed a positive trend, but the declining in their efficiency level has caused only a slight increase in the TFP of SMEs over the study period. These findings suggested that to improve their productivity; the SMEs should continuously enhance efficiency level and technical efficiency by implementing good business governance principles and extensively utilizing ICT facilities, such as online sales and internet of things in their marketing activities. The SMEs should fully utilize existing capital and properly selected and mixed inputs to produce maximum output. Finally, the government should give priority for promoting SMEs in the districts/cities that experienced lower productivity level by providing more financial assistance and regular entrepreneurial and managerial training programs.

The performance of information systems: Empirical research on government organization

This study aims to examine the effect of user involvement, personal technical abilities, top management support, education & training programs, and formalization of information systems development on the performance of accounting information systems in regional government organization (OPD) in Sleman Regency. The number of samples used was 76 respondents with a purposive sampling method. The multiple linear regression is used as a technique analysis. The results of the study prove that the ability of personal skills and education & training programs has a positive effect on the performance of accounting information systems. In contrast, user involvement, top management support, and formalization of information system development do not affect the performance of accounting information systems.

The Competency Movement in Public Hospitals: Analysing the Competencies of Hospital Executive Managers

"Our primary aim was to provide a quantitative snapshot relying on a self-assessment tool developed for the local healthcare environment and formal tasks for top-level executive hospital managers of public healthcare organizations. We used a cross-sectional and descriptive mixed study design that targeted the nationwide population of 701 top-level managers in public hospitals in 2015 in Turkey. As the first step, position description content analysis was conducted based on document analysis to explore their legal tasks and statements, and the job requirements for an executive management position in public hospitals. Second, before designing the data-collection instrument, we conducted four meetings and group discussions with several hospital managers – with and without medical backgrounds – and five academics who were part of healthcare management and public administration departments. Lastly, we built upon past efforts and the literature, and constructed a questionnaire. The managers are fully responsible for the healthcare quality, medical, nursing, administrative issues and financial performance of the facility. The participants perceived that they were competent in most of the competencies. The participants’ mean total competency score was 81%, and the competency gap between the required and current competency levels differed from 13% to 22%. This research provides deep insight into the competencies perceived by hospital executive managers in a developing country context. Our results have several practical implications for both healthcare policymakers and new executive hospital managers. There is an urgent need for follow-up self-assessment for competencies and ongoing management training programs."

The Use of Standard Parenting Management Training in Addressing Disruptive Mood Dysregulation Disorder: A Pilot Study

Parent management training has demonstrated effectiveness in the treatment of child behavioural issues and associated conduct difficulties. Anger, aggression, and irritability are common symptoms amongst children presenting with disruptive mood dysregulation disorder. Currently, there are no well-established evidence-based interventions for children presenting with symptoms of disruptive mood dysregulation disorder. This pilot study aims to assess if a standard, well-established, parent management training program (group Triple P) may be effective in addressing disruptive mood dysregulation disorder symptoms. Thirteen parents of children who presented with disruptive mood dysregulation disorder or subthreshold symptoms completed the Triple P behavioural management program (Level 4). Post-treatment, parents reported no significant change on childhood irritability. However, parents noted significant improvement on child overt aggression, behavioural difficulties and an increase in child pro-social behaviours. Despite the many limitations inherent in this pilot study, results suggest that standard parent management training may be useful in addressing overt aggression but not irritability.

554 - Online Training Program for New DATA Managers (DM) in Hematopoietic STEM-Cell Transplantation (HCT)

554 - Online Training Program for New DATA Managers (DM) in Hematopoietic STEM-Cell Transplantation (HCT)

104 - Building a Data Management Training Program for Initial Hiring, Onboarding and Ongoing Competency

104 - Building a Data Management Training Program for Initial Hiring, Onboarding and Ongoing Competency

Exploring Mentoring Skills to Assist New Nurses: Mentors’ and Mentees’ Perspectives

Studies on Western context have reported on the mentor skills needed such as the role of interpersonal comfort in mentoring relationships as well as the role of age in mentoring relationships. There are limited studies in exploring the effectiveness on the most relevant skills needed by mentors in assisting the new nurses toward becoming an effective healthcare provider in the Malaysian public hospital context. The mentors’ roles can be summarized into the general and specific role on the basis of the goal and the purpose of the mentoring. Mentor roles can be very broad and almost include everything under the sky of learning contract, therefore, the need to be more specific and clear direction in order to have clear understanding between the mentor, mentee and the organization. Data were collected from four pairs of mentors and mentees (eight informants) working in a public hospital in Sarawak, Malaysia, using open-ended questionnaires and analysed using content analysis. Findings revealed that the required skills of the mentors to better assist new nurses at the workplace can be captured through the acronym S.K.I.L.L.S. Hence, the nurses’ -management training and development programme related to S.K.I.L.L. acronym is relevant to be conducted among the new nurses. This strategy suggested because too many and unspecified roles may bring negative experiences for both mentor and mentee which may result in dysfunctional mentoring.

Effect of Time Management Training program on Daily Time Wasters for Nurses

AbstractBackground: Time management training program concerned with giving insight into time wasters, changing time spending, and increasing the efficiency of workday for staff by learning them planning their work by prioritize activities, and manage emergency and unexpected tasks. Study aims to evaluate the effect of designed program of time management on daily time waters for nurses'. The subjects: No. = (118) staff nurses. Setting; Sohag & Qena Universities Hospitals. Tools; consists of 1) Time management questionnaire include personal characteristics and Time management scale; 2) Time waster Questionnaire. Results: mean score of total time managements at pre intervention (55.95±8.41), post (59.95±7.6), and follow up (63.67±9.8). Mean score of total time wasters at pre intervention (41.34±9.46), post (32.32±7.86), and follow up (24.93±5.98). Conclusion; there were high negative correlation between time management and time waster scores. There were high significant differences between studied nurses at pre, post and follow up intervention related goal setting, managing interruptions, procrastination time management, and time waster domains (internal and external). Recommendations: Training programs on time management should be provided for nursing staff at their various levels, policies, rules and regulations must be clarified for employees to preserve time, and records must be organized and coordinated to save time.

The Role of Health Promotion in Management Development. A Systematic Review of Training Concepts in an Organizational Context

Economic success often depends on the health of managers and employees in the company. In this context, health promotion programs are becoming increasingly important to ensure the quality of work and for reducing absenteeism. Although academic interest in the study of individual health in organizations is growing, there is still a need for research to fully understand its potential in the area of management development as well. Under this premise, this article summarizes the arguments and counter-arguments within the scientific discussion on health-promoting aspects in the context of management development. The purpose of this work is to systematically deepen the understanding of corporate health promotion by reviewing the relevance of health-related aspects in management training concepts. Given this evidence, this work contains a systematic literature review about management training programs and empirical contributions. The review took place between November 2020 and February 2021 by using different scientometric databases such as Econbiz, Scopus and Web of Science. Among 56 identified publications, 20 studies address such management training concepts in the context of health issues. The paper provides initial evidence of differing understandings of health promotion in management development and identifies difficulties in implementing and prioritizing health promotion in training programs on the management level. Even though health-promoting topics are becoming increasingly important, self-leadership aspects still play a subordinate role in development programs. The study proved that despite the economic importance of the individual health of employees and managers, health promotion is still seen as a self-reflective task. Practitioners are therefore invited to test the potential of health-promoting elements in management training and to implement them in organizational reality.