Top Management Research Articles

Effects of Organizational Elements on Emerging Information and Construction Management Technology Implementation in Building Professionals: Moderating Role of Top Management Support

Effects of Organizational Elements on Emerging Information and Construction Management Technology Implementation in Building Professionals: Moderating Role of Top Management Support

Building a framework to drive government systems' adoption of cloud computing through IT knowledge

abstractMany governments in developing countries are finding it challenging to integrate cloud computing into their e-government systems because of the limited effective identification and evaluation of important factors. Cloud computing usage in government organizations is still restricted due to concerns over security, regulatory challenges, cultural resistance to new technologies, infrastructure limitations, and other factors (Abied et al. in Sustainability 14:15590, 2022). This research suggests a model that analyses the factors influencing the adoption of cloud computing in e-government systems within Jordanian government organizations by decision-makers. The survey was distributed online to a purposive sample consisting of 373 IT professionals and top-level managers in government organizations in Jordan. The study demonstrates that the technological factors which include complexity, compatibility, relative advantage, and security, the organisational factors which consist of top management support and cost, and the environmental factors which include industry competition and government rules and regulations, had a significant and positive impact on the adoption of cloud-based services in government systems. Furthermore, IT knowledge held by decision makers was recognized as a key factor in the adoption of cloud computing for e-government systems. This research is anticipated to provide significant insights for any organizations making investment decisions about the use of cloud-based services. This research considers the assessment of multiple aspects to encourage top management to analyse the consequences of implementing cloud services for e-government systems. This case study might not be applied broadly to all types of organizations in Jordan. Future research should employ large-scale samples to ensure the study's representativeness and could also broaden the scope by including samples from similar countries to validate the model or its implementation across different cultures, IT infrastructure and geographical settings. In addition, it is recommended that upcoming research consider using the level of experience and education as moderators.

Efficiency-centered vs novelty-centered: unpacking the impact of business model design on services in manufacturing firms

Purpose How does business model design play a role in enabling manufacturing firms’ services? This study aims to investigate the impact of two distinct types of business model design, namely, efficiency-centered business model design (EBMD) and novelty-centered business model design (NBMD), and their effects in balanced and imbalanced configurations, on two types of services: product- and customer-oriented services. Design/methodology/approach Using matched survey data of 390 top managers and objective performance data of 195 Chinese manufacturing firms, this study uses hierarchical regression, polynomial regression and response surface analysis to test the hypotheses. Findings The results show that while EBMD positively affects product-oriented services, NBMD positively affects customer-oriented services. Both types of services exert a significant influence on firm performance. Furthermore, the degree of product- and customer-oriented services increases with an increasing effort level with a balance between EBMD and NBMD. Asymmetrical, imbalanced configuration effects reveal that the degree of product-oriented services is higher when the EBMD effort exceeds the NBMD effort, and the degree of customer-oriented services is higher when the NBMD effort exceeds the EBMD effort. Originality/value This study enriches the understanding of designing business models to facilitate service growth in manufacturing firms, ultimately benefiting firm performance. In addition, exploring balanced and imbalanced configurations of EBMD and NBMD offers new insights into business model dual design research.

Big data analytics capabilities and leadership: catalysts of firm performance in telecommunications

PurposeThe proliferation of big data analytics (BDA)-enabled tools and technologies has endowed organizations with the capacity to augment decision-making processes, optimize operational endeavors and foster innovation across diverse business domains. Consequently, BDA has been posited as a catalyst for enhanced customer relationship management, improved risk mitigation strategies and heightened operational efficiencies, all of which converge to augment overall firm performance. Thus, the purpose of this research is to introduce a conceptual framework aimed at explaining the influence of BDA capabilities on the performance of telecommunications firms in Pakistan. Additionally, it examines the potential mediating effect of talent capabilities and moderating effect of top management attitude on firm performance.Design/methodology/approachData from a sample comprising 520 participants were collected via survey questionnaires. The study employed Partial Least Squares-Structural Equation Modeling to empirically evaluate the proposed model.FindingsResults reveal a positive association between BDA technology and information capabilities with both BDA talent capabilities and firm performance. Furthermore, the analysis suggests that BDA talent capabilities mediate the relationship between BDA dynamic capabilities and firm performance, while top management attitude acts as a moderator, enhancing the relationship between BDA talent capabilities and firm performance.Originality/valueThere is a scarcity of research that has examined the relationship of BDA capabilities, top management attitude and firm performance. This study attempts to examine their interrelationships. First, it enhances the extant literature by elucidating the mediating role of BDA talent capabilities in the relationship between BDA technology and information capabilities and firm performance. Second, the study introduces a novel dimension by incorporating top management attitude as a moderator variable. This augmentation adds layers of complexity to comprehending BDA implementation dynamics, emphasizing leadership’s role in fostering an enabling environment for effective utilization of BDA capabilities.

The Impact of Organizational Factors and Environmental Factors on the Adoption of Computer Assisted Audit Tools and Techniques (CAATTs) by SME in Sri Lanka

The study investigates the low adoption of Computer-Assisted Audit Tools and Techniques (CAATTs) in developing countries, focusing on environmental and organizational factors that influence technology adoption in firms, particularly small audit firms in Sri Lanka. Key variables identified include Clients’ AIS complexity firm size as organizational factors and, perceived support from professional accounting bodies firm size, and top management commitment as environmental factors to CAATT adoption. The objective is to assess the impact of organizational and environmental factors on CAAT adoption by SME in Sri Lanka. The population comprises 71,126 small audit firms listed as Small and Medium-Sized Enterprises (SMEs) as of December 31, 2021, according to the Accounting Auditing Standards Monitoring Board in Sri Lanka. A sample size of 40 small audit firms was selected from this population. Data collection involved distributing questionnaires among auditors, with analysis conducted using the SPSS version 23. Correlation analysis reveals a positive correlation between all variables and CAATT adoption, while regression analysis demonstrates the impact of AIS complexity, perceived support from professional accounting bodies has a high impact on CAAT adoption by SME. The findings suggest that organizational factors such as AIS complexity and Perceived Support from professionals play a significant role in CAATT adoption among small audit firms. In conclusion, the study highlights the importance of considering organizational factors, such as in promoting CAATT adoption. These findings provide valuable insights for enhancing audit productivity and reducing costs in developing countries like Sri Lanka.

Foreign-origin managers and FDI location choice

AbstractBuilding upon the upper echelons theory of organizations as applied to internationalization strategies, we investigate the impact of foreign-origin top management team (TMT) members on their companies’ location choice. We propose that a manager-from-target effect may exist, by which a manager’s knowledge of their country of origin increases the likelihood of choosing that country as a target. We expect it to be stronger for acquisitions than for greenfield investments, the inputs of foreign-origin managers being more relevant in the first case. Based on a large sample of foreign direct investment from 2013 to 2019, and using name analysis to identify TMT members’ origins, we find that the effect is present in both establishment modes but larger and more robust for acquisitions. It is also larger in companies with less diverse TMTs, for which targeting one manager’s country of origin instead of others’ may be less likely to cause conflict. Future research should explore whether investments in locations suggested by managers from the target country outperform others. If this is the case, it implies that recruiting foreign-origin top managers can improve a company’s internationalization strategy via better location choices.

The Role of Gender in Innovation: Micro Evidence from Central and Eastern Europe and Central Asia

ABSTRACT This study examines the relationship between the representation of women at various hierarchical levels and innovation using firm-level data from Central and Eastern Europe and Central Asia. The findings suggest a positive association between the presence of at least one woman among the owners and a firm’s probability of introducing a new product. Additionally, supporting evidence is found for the impact of having a woman top manager on product innovation. The evidence regarding the role of gender on process innovation is restricted to specific country groups. Increasing the share of women employees positively affects both product and process innovation.

국내 주요 대학의 핵심역량 혁신 사례 연구

Objectives Factors such as a decrease in the school-age population, the 4th Industrial Revolution, and the emphasis on social responsibility of universities have forced universities to establish their own core competencies to overcome the crisis. Therefore, this study aims to investigate the core competencies of major domestic universities and derive implications for the innovation of core competencies. Methods For this study, universities were selected from all regions of the country, including two from the metropolitan area, one from the Chungcheong area, two from the Gyeongsang area, and one from the Jeolla area. These universities were chosen based on their experience in core competency management. The study then conducted research by collecting academic papers, articles, surveys from each university's website, and conducting expert interviews. Results According to the survey results, major universities prioritize basic competencies required to demonstrate expertise, rather than job-specific skills, when it comes to talent development. Moreover, these universities focus on 2-6 core competencies related to talent. Finally, the measurement of these core competencies is done through a self-report questionnaire consisting of approximately 50 to 100 questions. Conclusions The findings of this study have important implications for other universities that aim to improve the competence of their students by establishing core competencies. Firstly, universities can look to other institutions for examples of effective core competency management and innovation, but should avoid excessive imitation. Secondly, in order to ensure the reliability and validity of the analysis of the university's core competency indicators, a balance between school and student perspectives is necessary. Thirdly, the results of core competency measurement should be used to develop student careers and strengthen their employment capabilities. Finally, strong leadership and management from the university's top management is required to bring about any necessary changes.

Gender, credentials & success: An examination of educational attainment in top management teams

In recent decades, women have made historic gains in educational attainment, now outpacing men in terms of college enrollment and degree completion. Yet, despite the ubiquity of policies and programs aimed at advancing women in work organizations, women's educational gains have not yet translated into greater representation in elite corporate roles. The current study seeks to address this puzzle by analyzing the conditions under which women's educational attainment and credentials enable them to overcome gendered barriers to entry into executive positions. Specifically, we analyze the conditions under which women's educational attainment and credentials facilitate entry into executive roles and provide access to network ties necessary for gaining entrance into male-dominated positions. To answer our research questions we analyze a unique, author-constructed dataset that includes all top executives of the S&P 500 over a 5-year period. We use ordered logistic regression to analyze both the educational attainment and educational networks of executives. Findings suggest that key differences between women and men executives' networks and credentials exist, which contribute to disparities in access to organizational leadership opportunities.

Fluids, Vasopressors, and Inotropes to Restore Heart–Vessel Coupling in Sepsis: Treatment Options and Perspectives

Sepsis is a complex syndrome with heterogeneous clinical presentation and outcome, characterized by an abnormal inflammatory response, potentially leading to multiorgan damage and hemodynamic instability. Early resuscitation with fluids and timely control of the source of sepsis are key treatment targets in septic patients. Recommendations on when to add vasopressors and inotropes are mostly empirical and anecdotal, therefore remaining a topic of debate. This narrative review was developed to present and discuss current options in the early management of hemodynamic derangement induced by sepsis. We discuss the strengths and drawbacks of the recommended treatment with fluids and how to optimize volume resuscitation in order to avoid fluid overload or under-resuscitation. The choice and timing of vasopressor use represent hot topics in the early management of septic patients. We describe the advantages and limitations of the early introduction of vasopressors and new catecholamine-sparing strategies. We conclude with a description of the inotropes, considering that the heart plays a key role in the pathophysiology of septic shock.

Top management team incentive dispersion and investment efficiency

Top management team incentive dispersion and investment efficiency

Pengaruh desentralisasi terhadap kinerja manajer yang dimediasi oleh sistem akuntansi manajemen (Studi kasus pada dealer dan showroom di Kota Manado)

Good interaction between the management accounting system and decentralization will give positive results to the manager's performance due to the alignment of information and decision-making that can improve the company's performance. The purpose of this study to find out the effect of decentralization on manager performance mediated by management accounting system on dealerships and showrooms in Manado City. This study used an extended multiple regression analysis model with an analytical path model. The results of decentralization research directly affect the significance of managerial performance. It means that the greater the degree of delegation of authority and responsibility of top management to middle and lower managers in the form of decision-making, the higher the managerial performance. Decentralization has a significant effect on the management accounting system, but the management accounting system has no significant effect on the manager's performance. From these results, the management accounting system was unable to mediate the influence of decentralization on manager performance.

Does diversity in top management and boards affect ESG performance? Evidence from Islamic and conventional banks in the MENA region

Purpose This study aims to investigate the impact of gender diversity in top management teams and boards on environmental, social and governance (ESG) performance. The authors propose a corporate social responsibility (CSR) committee as a moderating variable in this relationship, drawing on resource dependence and legitimacy theories. This study is crucial in understanding the dynamics of gender diversity and its impact on ESG performance in the banking sector. Design/methodology/approach The study examines a sample of Islamic and conventional banks from 10 Middle Eastern and North African countries during 2008–2022. Initial analysis was conducted using fixed effects panel regression, whereas the robustness test used the generalized method of movement dynamic system. Findings The findings, which are significant for both conventional and Islamic banks, indicate that female directors are crucial in promoting ESG performance in conventional banks. In contrast, female executives do not appear to contribute significantly. However, for Islamic banks, neither board nor executive gender diversity significantly affects ESG performance. Moreover, the find that the positive moderating role of the CSR committee is significant only for the nexus between board gender diversity and conventional banks’ ESG performance and for the connection between executive gender diversity and Islamic banks’ ESG performance. Originality/value Despite the widespread belief that gender diversity in top management teams is pivotal in promoting ESG performance, empirical studies supporting these claims are scarce, particularly in the banking sector. The study, therefore, brings a novel perspective to this discourse. These findings have the potential to significantly assist stakeholders in evaluating how gender diversity in top management teams influences banks’ sustainability practices, thereby empowering them to make more informed and impactful investment decisions.

Understanding the drivers of innovative work behaviour among millennial employees in India’s IT sector: some exploratory research findings

Purpose The study aims to develop a hierarchical model for innovative work behaviour (IWB) that can capture the complex associations among the factors contributing to IWB within the information technology (IT) sector. To accomplish this, the authors rely on an abductive approach using a graph theoretic model, often called interpretive structural modelling (ISM). Design/methodology/approach After conducting an in-depth literature review and using the Delphi method, the authors identified 12 factors (11 enablers and IWB as an outcome). The authors collected data through the Delphi approach by sending the questionnaire to 11 experts from academia and the IT sector who have extensive experience and knowledge relevant to the study. The authors then used the ISM method to analyse the relationships among these factors and understand their driving forces. Findings Based on the ISM model and the Matrice d'Impacts Croisés Multiplication Appliquée à un Classement analysis, the authors have identified that inclusive leadership, proactive personality and knowledge creation ability are the variables with strong driving power but weak dependence. Conversely, IWB has strong dependence but weak driving power. These findings suggest that to foster IWB, the organisation should prioritise inclusive leadership, proactive personality and knowledge-creation ability to succeed in challenging times. The study’s findings contribute to the social exchange theory, which explains IWB in a dynamic setting. Additionally, the study helps address the significant concerns that most IT companies face during times of crisis. Practical implications The study provides valuable guidance for managers and policymakers who are grappling with the challenges of improving IWB in the IT sector. This study is particularly relevant as the industry is currently navigating an economic recession and facing intense competition from other tech companies launching new products and services. Originality/value This research holds great significance for top executives, line managers and policymakers in the IT industry. It sheds light on the relevance and importance of various factors facilitating millennials' IWB.

A path analysis study on decarbonization management and determinant stakeholder of small and medium-sized enterprises in Nagasaki Prefecture, Japan

The purpose of this study is to identify SMEs' understanding of decarbonization management and identify stakeholders who have an impact on the CEO who plays a decisive role in carbon strategy. In this study, a structural equation model was constructed and empirically tested to evaluate associations between CEOs and pre-selected stakeholders. For the data, 41 valid responses were used from a survey targeting small and medium-sized enterprises in Nagasaki Prefecture. As a result of analysis, it was confirmed that decarbonization management had not penetrated other than in the initial stage in the SMEs in Nagasaki prefecture. The top manager's willingness is the main factor determining the companies’ level of carbon management. It is noteworthy that there is growing interest in carbon offsetting using local natural-based credits, which some companies are using to achieve carbon neutrality. This study suggests policy implications for SMEs to improve and promote interest in carbon management.

Top management team incentive dispersion and management earnings forecasts

Top management team incentive dispersion and management earnings forecasts

Trust in AI and Top Management Support in Generative-AI Adoption

ABSTRACT Generative AI technologies like ChatGPT have gained popularity, promising substantial benefits, but have also started debates on their potential to redefine roles in the workforce. This study explores how trust and top management support are related to the actual employment of these technologies in various work environments. The research, conducted among experienced professionals from different countries, utilized an online survey. After data cleaning, the final analysis cohort comprised 128 participants. This study leveraged PLS-SEM for statistical analysis, underlining that top management support, while not directly leading to actual usage, profoundly impacts trust in AI. This trust forms a bridge between top management support and actual technology use. Thus, this study offers a novel concept of trust in AI as a key mediator. Despite the mixed sentiments surrounding generative AI, these insights are important for organizations willing to integrate such tools.

Towards a cybersecurity culture-behaviour framework: A rapid evidence review

A strong organisational cybersecurity culture (CSC) is critical to the success of any cybersecurity effort, and understanding and measuring CSC is essential if it is to succeed. To facilitate the framing and measurement of CSC we conducted a rapid evidence assessment (REA) to synthesise relevant studies on CSC. The systematic search identified 1,768 records. 59 studies were eligible for the final synthesis.Thematic analysis of the CSC definitions in the included studies highlighted that CSC should not be viewed solely as a technical problem but as a management issue too; CSC requires top management involvement and role modelling, with full organisational support for the desired employee behaviours. We identify both theoretically and empirically derived models of CSC in the REA, along with a range of methods to develop and test these models. Integrative analysis of these models provides detailed information about CSC dimensions, including employee attitudes towards CS; compliance with policies; the role of security education, training and awareness; monitoring of behaviour and top management commitment. The evidence indicates that CSC should be understood both in the context of the wider organisational culture as well as in the shared employee understanding of CS that leads to behaviour.Based on the findings of this review, we propose a novel integrated framework of CSC consisting of cultural values, the culture-to-behaviour link, and behaviour itself. We also make measurement recommendations based on this CSC framework, ranging from simple, broad-brush tools through to suggestions for multi-dimensional measures, which can be applied in a variety of sectors and organisations.

“Every idea made life easier:” A critical discourse analysis of creative employee-driven innovation in the Italian healthcare system

PurposeThe purpose of this study is to scrutinize the connection between creativity and innovation in the context of public healthcare. This is achieved by applying the theoretical concept of employee-driven innovation (EDI) to explore employees’ perceptions of their creative engagement in innovation processes, as well as to capture the managerial implications of setting up such processes in the sector.Design/methodology/approachA critical discourse analysis (CDA) is applied as a methodological lens to capture the interaction between the macro-level production and meso-level distribution of innovation discourse (top-down), and the micro-level perception of, and response to, the same (bottom-up). This study is based on a qualitative approach and is set in the public healthcare system of the Autonomous Province of Trento, Northeast Italy. In total, 26 semi-structured interviews were conducted with 22 healthcare professionals. For triangulation purposes, observation and document analysis were also performed.FindingsThe findings of this study reveal that tensions are present between the macro-level discourses and the meso-level strategies around innovation, and the micro-level perceptions of employees’ creative engagement in innovation processes. Healthcare professionals’ creative efforts are not easily recognized and supported by top management, which in turn does not receive a framework of reference in policies acknowledging the importance of human skills and creativity in innovation processes.Research limitations/implicationsThat this is a single case study implies a limitation on the generalizability of its results, but the results may nevertheless be transferable to similar empirical contexts. Therefore, a multiple case study design would be preferable in future studies in order to study EDI strategies and policies across various types of organizations in the public sector. Moreover, apart from CDA, other theoretical and methodological lenses can be applied to investigate the interaction between top-down organizing and bottom-up responses to innovation.Originality/valueThis study contributes to the EDI literature by providing a more integrative understanding of EDI in the public sector, demonstrating the importance of scrutinizing the interactions between employees and top-level management.

Integrated Reporting Impact on Core Organisational Practices: A Practice‐Based Perspective

AbstractThis research explores how managers implement integrated reporting (IR) in their organisations and its impact on practices. We use 25 semi‐structured interviews with top and middle managers of early adopters' private companies to examine the conditions under which managers initially made sense of IR long before its institutionalisation. Conceptually drawing from practice theory, we show how top and middle managers make sense of (practical intelligibility) IR and how this influences core operational practices. The analysis shows that IR practices can be more or less totalitarian, revealing the importance of the institutional pressures and teleo‐affective structures held and promoted by the managers in charge. This research offers a counterpoint to studies that suggest that accounting has a limited impact when practised in a less totalitarian form. It also highlights the importance of affective aspects and the crucial role of managers in these aspects. Given the rapid changes in the regulatory context, understanding how managers make sense of integrated tools is of utmost importance.