Social Information Processing Theory Research Articles

Cognitive Diversity and Initiative-Taking in Crisis: A Multisource Multilevel Dual-Path Model

Disruptive situations experienced in crises require significant initiative-taking among employees, particularly those in the service sector. Relying on the social information processing theory, this study expounds on how and when team cognitive diversity influences employee initiative-taking through work meaningfulness and perceived subgroup splits during a crisis. Data was collected from 232 hotel employees working within 58 work teams from two sources and in two waves. Results from a multilevel, dual-path parallel mediation data analysis did not support the hypothesized direct relationship between team cognitive diversity and personal initiative-taking or the indirect path through perceived subgroup split. This study’s analysis supported only the indirect path through work meaningfulness. Implications of the findings as well as avenues for further research and theory expansion are discussed.

Social cognition in adults with neurofibromatosis type 1.

Adult patients with the genetic disease neurofibromatosis type 1 (NF1) frequently report social difficulties. To date, however, only two studies have explored whether these difficulties are caused by social cognition deficits, and these yielded contradictory data. The aim of the present study was to exhaustively assess social cognition abilities (emotion, theory of mind, moral reasoning, and social information processing) in adults with NF1, compared with a control group, and to explore links between social cognition and disease characteristics (mode of inheritance, severity, and visibility). We administered a social cognition battery to 20 adults with NF1 (mean age = 26.5 years, SD = 7.4) and 20 healthy adults matched for sociodemographic variables. Patients scored significantly lower than controls on emotion, theory of mind, moral reasoning, and social information processing tasks. No effects of disease characteristics were found. These results appear to confirm that adults with NF1 have a social cognition weaknesses that could explain, at least in part, their social difficulties, although social abilities are not all impaired to the same extent. Regarding the impact of the disease characteristics, the patient sample seemed slightly insufficient for the power analyses performed. Thus, this exploratory study should form the basis of further research, with the objective of replicating these results with larger and more appropriately matched samples.

How Algorithmic Management Influences Gig Workers' Job Crafting.

Algorithmic management, as a digital management tool in the gig economy, has become a hotspot of concern at the intersection of theory and practice. However, there is a lack of research on the mechanisms and boundary conditions through which algorithmic management affects gig workers' job crafting. Based on the social information processing theory, this study constructed a dual-mediation model of how algorithmic management influences gig workers' job crafting through gameful experience and perceived job autonomy. Data from 687 valid samples were collected through a two-stage survey and statistically analyzed using structural equation modeling (SEM). The results demonstrate that algorithmic management increases gig workers' promotion-focused job crafting behaviors (increasing job resources and challenging job demands) by stimulating their gameful experiences and increases gig workers' prevention-focused job crafting behaviors (decreasing hindering job demands) by inhibiting their perceived job autonomy. In addition, the higher-order personality trait core self-evaluation moderates the relationship between algorithmic management and gameful experience and perceived job autonomy, as well as the indirect effects of algorithmic management on job crafting through gameful experiences and perceived job autonomy. This study advances empirical research on algorithmic management in the field of the gig economy and human resource management practices. Crucially, it provides practical insights for optimizing algorithmic systems in platform companies, potentially enhancing their efficiency and economic benefits.

Shaken to the core: trust trajectories in the aftermaths of adverse cyber events

PurposeAdverse cyber events, like death and taxes, have become inevitable. They are an increasingly common feature of organisational life. Their aftermaths are a critical and under-examined context and dynamic space within which to examine trust. In this paper, we address this deficit.Design/methodology/approachDrawing on pertinent theory and reports of empirical studies, we outline the basis of two alternative subsequent trajectories, drawing out the relationships between trust, vulnerability and emotion, both positive and negative, in the aftermath of an adverse cyber event.FindingsWe combine stage theory and social information processing theories to delineate the dynamics of trust processes and their multilevel trajectories during adverse cyber event aftermaths. We consider two response trajectories to chart the way vulnerability arises at different levels within these social systems to create self-reinforcing trust and distrust spirals. These ripple out to impact multiple levels of the organisation by either amplifying or relieving vulnerability.Research limitations/implicationsThe way adverse cyber events aftermaths are managed has immediate and long-term consequences for organisational stakeholders. Actions impact resilience and the ability to preserve the social fabric of the organisations. Subsequent trajectories can be “negative” or “positive”. The “negative” trajectory is characterised by efforts to identify and punish the employee whose actions facilitated the adverse events, i.e. the “who”. Public scapegoating might follow thereby amplifying perceived vulnerability and reducing trust across the board. By contrast, the “positive” trajectory relieves perceived vulnerability by focusing on, and correcting, situational causatives. Here, the focus is on the “what” and “why” of the event.Practical implicationsWe raise the importance of responding in a constructive way to adverse cyber events.Originality/valueThe aftermaths of cyber attacks in organisations are a critical, neglected context. We explore the interplay between trust and vulnerability and its implications for management “best practice”.

The relationship between self-serving leadership and employees’ expediency: a moderated mediation model

PurposeDrawing upon social information processing theory, this study investigates the correlation between self-serving leadership and employee expediency. It also explores the mediating effect of self-interest motivation and the moderating effect of trait mindfulness.Design/methodology/approachA total of 147 part-time MBA students were enlisted to participate in a scenario experiment (Study 1), and 291 valid employee questionnaires were collected through a multiple-time point survey (Study 2). SPSS 23.0, MPLUS 8.0 and PROCESS programs were used to analyze the data and test the hypotheses.FindingsStudy 1 illustrated a positive correlation between self-serving leadership and employee expediency. It also identified self-interest motivation as a mediating factor in the correlation between self-serving leadership and expediency. Study 2 replicated the results obtained in Study 1 and expanded upon them by demonstrating that trait mindfulness moderates the association between self-serving leadership and self-interest motivation. Additionally, trait mindfulness moderates the indirect effect of self-serving leadership on expediency.Practical implicationsThis research argues that organizations should take steps to prevent self-serving leadership in order to reduce employee expediency. Furthermore, it is advisable to provide ethics training to employees who exhibit high trait mindfulness, as they show increased sensitivity to self-serving leadership and are more likely to engage in unethical behavior.Originality/valueThis study expands the existing research on the ethical outcomes of self-serving leadership and contributes to a deeper understanding of the negative aspects of trait mindfulness.

From Health Risks to Environmental Actions: Research on the Pathway of Guiding Citizens to Participate in Pocket-Park Governance

The COVID-19 pandemic has heightened the demand for urban pocket parks near residential areas, posing new challenges for environmental governance. However, there is a lack of research on how to engage citizens in pocket-park governance to address both potential and unforeseen risks. This study combines social information processing theory with a norm activation model to develop a framework that identifies the shaping stages and influencing factors of citizens’ intentions to participate in pocket-park governance. Using partial least squares structural equation modeling, this research analyzed the relationships among external factors, attitudes, moral norms, and intentions to participate based on 719 responses from an online survey targeting Chinese citizens in November and December 2023. Results indicate that health risks and pocket-park environmental quality positively affect perceived usefulness. Attitudes and moral norms are indeed important factors mediating the positive effect of the external environment on the intention to participate. The pathway of guiding citizens to participate in pocket-park governance is clarified, which helps bolster the resilience of urban green spaces and improve the quality of life of residents after public crises.

Social Presence and Collaborative Creativity in Leaner Media

As people increasingly rely on virtual spaces for both personal and professional exchanges, the dynamics of how we connect, share ideas, and work together have evolved. Online interactions often engage in modality switching where communication starts in one modality, such as talking, then switches to another, such as texting. We examined how modality switching affected creativity and social presence when collaborating using computer mediated communication. Participants first met via an audio or text modality, then switched to the other modality. They then engaged in a collaborative story creation task. Using the Social Information Processing Theory for our theoretical framework, we found that switching from text to audio benefitted creativity. We found no differences between texted and audio communication in social presence, desire for future interaction, or creativity. Replicating others’ results, we did find differences in conversational balance: Texted conversations were more balanced than audio conversations. We newly discovered that modality switching affected balance. Audio conversations were more balanced when they followed text interactions rather than preceded them. Ultimately, more balanced conversations – regardless of modality – led to greater creativity in dyads.

The Psychological Mechanism of Moral Leadership Influencing Responsible Subordinate Behavior

As China’s anti-corruption campaign intensifies, several of those involved in various capacities in the public sector are demonstrating slackness, a lack of moral awareness, and a weakened sense of responsibility. This study analyzes the multiple mechanisms influencing the responsible behavior of public sector personnel by combining certain key factors, such as managers’ moral leadership style, psychological security, and the notion of interactive justice. Based on social information processing theory and social exchange theory, this study constructs a dual mediation model (psychological security and interactive justice) to explore the mediating psychological mechanism of moral leadership influencing employees’ responsible behavior. The results of a two-stage paired survey and structural equation modeling analysis of civil servants from 48 departments and eight units in Shandong and Henan provinces show that moral leadership positively impacts responsible behavior. Moreover, psychological security and interactive justice play a mediating role between them. Furthermore, this study elaborates upon the mechanism of moral leadership affecting the responsible behavior of employees, which is of great value for improving the efficiency of government management and guiding civil servants to behave more responsibly.

Impact of sincere social interaction on tourist citizenship behavior——Perspective from “self” and “relationships

Research on tourist citizenship behavior (TCB) has gained increasing attention. However, the influence of host-tourist interaction on TCB is yet to be thoroughly explored. Utilizing the social information processing theory, this study develops a dual-mediation model to examine the influence of sincere social interaction on TCB, considering the perspectives of “self” and “relationship”, and examining the moderating effect of self-construal. The study empirically tests the moderated dual-mediation model. The results indicate that sincere social interaction directly impacts on TCB. Psychological comfort and emotional closeness mediate the relationship between sincere social interaction and TCB. Tourists' self-construal moderates the impact of sincere social interaction on emotional closeness, and sincere social interaction indirectly influences TCB through emotional closeness. The results underscore the substantial impact of sincere social interaction in fostering TCB, offering a comprehensive theoretical insight into the precise mechanisms by which sincere social interaction shapes TCB.

Artificial intelligence and computer-mediated communication: the text analysis and undergrad’s class observation

The term “computer-mediated communication” (CMC) describes the transmission of messages and information using computer technology. With the extensive use of email, instant messaging, social media, and other digital platforms in Nepal in recent years, this style of communication has grown in popularity. The article examines how computer-mediated communication (CMC) and artificial intelligence (AI) have grown in significance in Nepal’s undergrad English education. This article allows students to collaborate on projects and tasks, which improves their learning experience, by examining the potential of AI and CMC. The facts of Nepal’s education have been examined using the four different basic literature reviews. Despite the need for further literature on artificial intelligence and computer-mediated communication in Nepal’s English classes for undergrads between 2018 and 2023, the studies reviewed shed light on the possibilities of technology and AI in language acquisition. Undergraduate class observation, self-administered text analysis, social information processing theory and experimental research, which involves adjusting variables to see how they affect learning results, were used to gather data. The study’s findings also demonstrate how using CMC platforms encourages students to practice their digital literacy. They gain knowledge on how to move through online spaces, efficiently communicate with a variety of digital tools, and assess the reliability of information sources. Students can communicate with their teachers outside of the classroom via video conferencing software and online discussion boards. This may result in more in-depth discussions and debates as well as greater student engagement.

Exploring the Impact of Mindful Leadership on Employee Green Creativity in Manufacturing Firms: A Social Information Processing Perspective.

Increasingly, manufacturing enterprises are compelled to pursue innovative solutions to environmental issues. Addressing such issues requires mindful leadership to support employees and organizations in maintaining awareness during complex situations, which then promotes environmental sustainability. Drawing on social information processing theory, this study theorizes and tests the relationships between mindful leadership, employee moral reflectiveness, environmental passion, and employee green creativity. To test the model, we utilize a two-wave multisource dataset comprising 215 workers from manufacturing firms in China. The findings demonstrate that mindful leadership has a positive relationship with employee green creativity. Additionally, our research reveals that both moral reflectiveness and environmental passion serve as mediators in linking mindful leadership to employee green creativity. Crucially, our empirical analysis suggests a serial mediation model, examining the sequential role of moral reflectiveness and environmental passion in the relationship between mindful leadership and employee green creativity. The findings provide a new viewpoint on employees' eco-friendly behaviors and have practical implications for improving environmental sustainability within organizations.

Servant Leadership and Work–Family Conflict: The Dual Mediation Effects of Thriving at Work and Workaholism

ABSTRACTExtant research has uniformly demonstrated that servant leadership is beneficial for followers, teams, and even organizations. Drawing upon social information processing theory and social exchange theory, we challenge this prevalent conclusion by analyzing the dual impact mechanism of servant leadership on followers' work–family conflict. A total of 402 Chinese working adults responded to a three‐wave online questionnaire survey. The results revealed that: on the one hand, servant leadership can enhance thriving at work and reduce the work–family conflict of subordinates; on the other hand, servant leadership can also trigger workaholism in subordinates, which can increase work–family conflict. Traditionality of followers moderates the dual mechanism of servant leadership on work–family conflict. This study reveals the benefits and perils of servant leadership and the important role that traditionality plays in this unique leadership process.

The influence of friends' person-organization fit during recruitment.

Although recruitment and perceptions of fit are inherently social-as they reflect the interactions between applicants and recruiting firms-applicants' social networks during recruitment can exert both positive and potentially negative consequences for subsequent applicant perceptions and behaviors. In this study, we examine the role of applicants' friends' perceptions of fit with the same recruiting organizations. Integrating ideas from social information processing theory and the person-organization (P-O) fit literature, we argue that friends' P-O fit perceptions drive social learning and social influence processes for applicants, thus predicting applicant perceptions and behaviors toward recruiting firms. In addition, we posit that the direct and indirect relationships between friends' P-O fit perceptions and applicants' own fit perceptions and job choices with recruiting firms are further strengthened by how centrally connected applicants are within their friend networks. Using a sample of 576 applicant-firm observations from 178 job applicants, we found that friends' P-O fit perceptions are positively related to applicant P-O fit perceptions and job choice decisions. Furthermore, applicants' position in their network-assessed via applicants' outdegree centrality within their friend group-strengthened the relationship between friends' P-O fit and applicant P-O fit as well as with their job choice decisions. Our research provides important theoretical and empirical findings on the influence of applicants' friends during recruitment. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

Self-disclosure in online social networks: An empirical study of location-based check-ins and impression management

Leveraging online networks like Twitter and Foursquare, our study explores the dynamics of self-disclosure and impression management through location sharing. Grounded in social and hyperpersonal information processing theories, we investigate how peer influence, geographical proximity, and exposure to promotional content impact self-disclosure behaviors. Through an integrated dataset, we determine that friends’ check-ins and their physical proximities significantly sway individual self-disclosure. Particularly, in the presence of health-conscious peers, users tend to avoid check-ins that create a negative health impression. Furthermore, exposure to health-related promotional content significantly influences these behaviors. Our findings provide crucial perspectives on impression management in the digital age.

Going Underground: How Perceived High-Performance Work Systems Influence Bootlegging Behavior? A Multi-Level Moderated Mediation Approach.

This study applies the social information processing theory to investigate how perceived high-performance work systems (HPWS) influence bootlegging behavior. Additionally, it explores the potential mediating role of willingness to take risks and creative self-efficacy in the association between perceived HPWS and bootlegging behavior. In addition, this study examines how human resource management (HRM) system strength acts as a cross-level moderator in the connection between perceived HPWS and willingness to take risks and creative self-efficacy. Based on a sample of 399 respondents from 80 firms, the results indicate a positive connection between perceived HPWS and bootlegging behavior. Moreover, the results reveal that willingness to take risks and creative self-efficacy mediate the connection between perceived HPWS and bootlegging behavior. Findings also reveal that cross-level HRM system strength moderates the influence of perceived HPWS on willingness to take risks and creative self-efficacy. The study also highlights its theoretical contributions and practical implications and proposes avenues for future research.

Supervisor bottom-line mentality and subordinate knowledge hiding: role of team climate

PurposeDrawing on social information processing theory, this study constructs a multilevel moderated mediation model. This model seeks to delve into the intricate and previously overlooked interplay between supervisor bottom-line mentality (BLM) and knowledge hiding. Within this context, we introduce self-interest as a mediating factor and incorporate performance climate as a team-level moderating variable.Design/methodology/approachThe time-lagged data involve 336 employees nested in 42 teams from 23 automobile sales companies in five regions of China. The analysis was meticulously executed using Hierarchical Linear Modeling, complemented by bias-corrected bootstrapping techniques.FindingsThe findings reveal that self-interest acts as a full mediator in the positive link between supervisor BLM and knowledge hiding. Furthermore, the performance climate plays a moderating role in both the relationship between supervisor BLM and self-interest, and the entire mediation process. Notably, these relationships are intensified in environments with a high performance climate compared to those with a low one.Originality/valueThis research stands as one of the pioneering efforts to integrate supervisor BLM into the discourse on knowledge hiding, elucidating the underlying psychological mechanisms and delineating the boundary conditions that shape the “supervisor BLM–knowledge hiding” relationship. Further, our insights provide organizations with critical guidance on strategies to curtail knowledge hiding among their employees.

The Roles of Proactive Personality and Career Satisfaction in the Impact of Employer Brand Attributes Congruence on Creativity.

Although the relationship between employer brand and employee creativity has become a popular theme, this nexus is indirect and ambiguous. Additionally, most studies ignore the consistency of instrumental and symbolic attributes when discussing the consequences of employer brand. This study explored the mechanism of employer brand attributes congruence on employee creativity through career satisfaction, and further revealed the moderating role of proactive personality. Based on the cue consistency theory and the social information processing theory, a polynomial regression model was created and a response surface analysis was conducted using 488 paired questionnaires. The results showed that employer brand attributes congruence impacted employee creativity via career satisfaction. A consistent employer brand strategy is more effective for the creativity of less proactive individuals, while a high-level proactive personality can compensate for the deficiencies of employer brand attributes incongruence. The results complemented employer brand research from the perspective of the instrumental-symbolic attribute configuration and provided supportive empirical evidence of employer brand practices aiming at improving employee creativity. This study has certain practical implications for HR practitioners.

Organizational green culture and employees’ green behavior: a moderated mediation model with employees’ environmental awareness and organizational disseminative capacity

ABSTRACT Based on the social information processing theory, a conceptual model was proposed in which employees’ environmental awareness was considered a mediator and organizational knowledge disseminative capacity was considered a moderator to deeply analyze the effect of organizational green culture on employees’ green behavior. The method of multi-regression analysis and structural equation modeling were used to verify the hypotheses based on the results of the questionnaire of 321 employees. The results show that organizational green culture has a positive effect on employees’ green behavior; two dimensions of employees’ environmental awareness have a positive direct effect on employees’ green behavior; employees’ environmental awareness has a mediating effect on the relationship between organizational green culture and employees’ green behavior; and organizational knowledge disseminative capacity moderates the relationship between organizational green culture and employees’ environmental awareness.

The Effects of E-Procurement Tools on Supply Chain Performance of Procuring Entities in Tanzania: Mediation Effect of Behavioral Intention

The objective of this study was to look into the impact of an e-procurement tools on the supply chain performance of procuring entities in Tanzania. The study examined the direct and indirect effects of e-sourcing, e-tendering, and e-contract management on supply chain performance. The Social Information Processing theory, the Affect Infusion Model, and the original Unified Theory of Acceptance and Use of Technology guided the research. This study used an explanatory cross-sectional survey research design. The study used the positivist research paradigm, with a sample size of 322 respondents obtained through stratified sampling. Data were gathered using a questionnaire and a documentary review. Partial Squares Structural Equation Modeling with the help of SmartPLS 4 software was used for inferential statistics analysis, while IBM SPSS Statistics Version 26 was used for descriptive statistics analysis based on respondent profile data. The findings indicate that e-sourcing, e-tendering, and e-contract management have a positive direct and indirect impact on supply chain performance. The study concludes that, e-sourcing, e-tendering, and e-contracting are variables that influence supply chain performance through the behavioral intention to use e-procurement tools. According to the findings of this study, Tanzanian public procurement bodies should look into the effectiveness of e-procurement tools in ensuring effective and efficient supply chain

Cultivating green creativity through training and development in hospitality organizations

ABSTRACT Green training and development (T&D) has emerged as an important topic within HRM, with research focusing on its impact on various employee outcomes. However, only a few studies have focused on understanding its impacts on green organizational outcomes, such as green creativity. We utilize social information processing theory to theorize whether, when, and how green T&D impacts green creativity. This study collected lagged and multisource field data (246 supervisor-employee dyads) from various hospitality organizations. Our findings based on time-lagged data and analyzed using Smart PLS reveal that green T&D enhances individual green values, which, in turn, enhance green creativity. We found that responsible leadership amplifies the positive relationship between green T&D and individual green values. We also found support for the moderating effect of responsible leadership on the indirect model via individual green values. The study underscores the importance of integrating green training and development programs in hospitality organizations to enhance individual green values and creativity. Practical implications include promoting responsible leadership, aligning organizational values with environmental goals, and fostering a culture that supports green initiatives and creativity.