Terms Of Business Performance Research Articles

A Framework for Investigating the Adoption of Key Technologies: Presentation of the Methodology and Explorative Analysis of Emerging Practices

In this article, we present a framework for performing a systematic literature review on the implementation of emerging business practices and the adoption of these key technologies: three-dimensional printing, artificial intelligence, blockchain, computing, digital applications, geospatial technologies, immersive environments, Internet of things, open and crowd-based platforms, proximity technologies, and robotics. Through the content analysis of the full text of scientific papers, emerging practices are captured and then classified within a group of standardized labels. This allows to summarize an emerging practice as the use of a key technology within a business context—represented by industry, business function, and business process adopting the technology—with the aim of achieving improvements in terms of business performance. The adoption of this methodology allows the recognition of the opportunities for companies of enhancing performance through key technologies. With this study, the framework is tested by classifying more than 22 000 scientific articles and extracting 15 708 emerging practices. The explicative power of data collected is demonstrated by performing an explorative analysis aiming at illustrating the state-of-the-art of emerging practices. Moreover, by employing association rules algorithms, 262 practices are found as the most frequent and relevant and are the candidate for becoming future best practices.

Critical analysis of the impact of artificial intelligence integration with cutting-edge technologies for production systems

AbstractScientific research on emerging technologies underscored the advantages of their implementation within production systems, with a particular focus on artificial intelligence (AI). In particular, the integration of AI with other cutting-edge technologies is a relevant topic which can potentially lead to huge impacts in terms of business performance. Yet, literature on the subject, although rich, is still fragmented, limited to specific cases and applications, but lacking in a comprehensive classification framework. Therefore, using a systematic literature review, this study provides an overview of how the combination of AI and other cutting-edge technologies could potentially improve market and organisational performance in business functions and processes. By classifying the literature of case studies and real-world applications into specific taxonomies, the research considers an indicator, the co-occurrence ratio, highlighting the most significant and emerging combinations between AI and other cutting-edge technologies, also specifying the contexts in which they are used. The study shows that AI is strongly interconnected with other cutting-edge technologies, suggesting a research agenda in which the integration of AI with other emerging technologies is promising within specific production systems contexts, providing benefits and opportunities for companies.

Empowerment of Rugby as the Economic Driver for the MSMEs: In Collaboration with the Indonesian Rugby Union (PRUI) West Java

Prior literatures have found the beneficial impact of hosting sports event in enhancing economic growth, especially by applying the empowerment concept. Given the rationale, this study sets Garut City as one of the Indonesian cities, as a research object to explore how hosting sports events can empower the SMEs in enhancing their business growth. This study focuses on hosting Rugby events as a medium to empower the SMEs and to further introduce Rugby to the local community. This research employed qualitative approach using a participatory technique. This study aims to dig deeper into information related to the current issue faced by the SMEs, to collect more insights about alternative solutions, and finally to give empowerment programs as the solution for those issues. The following were the three main steps used in the empowerment program, counseling, training, and mentoring stages. These stages help the SMEs to gather more information, knowledge, and skills in running their business and are expected to help in enhancing their business performance in terms of their financial performance and business sustainability in the future.
 Keywords: Rugby, sports, MSMEs, empowerment, economic development

Narcissism and Entrepreneurship: Evidence from Malaysia Realm

In ensuring the success of an entrepreneurial endeavor, multiple factors come into play. One important aspect is the personality trait of said individual such as narcissism. In Malaysia, there are studies conducted on narcissism in publicly listed companies and CEOs’ earnings management, but lacking research on entrepreneurs and their impact on business performance. This conceptual paper aims to explore the level of narcissism in Malaysian entrepreneurs and how narcissistic traits impact businesses. The theory of Stimulus-Organism-Response is used as the underpinning foundation for framing the relations of the variables to narrow the gap of understanding entrepreneurs’ narcissistic traits impact specifically in the Malaysian region. After reviewing abundant related literature, three main factors are poised as the stimulus portion of the framework; risk-taking activities, propensity towards entrepreneurship, and business competencies. Meanwhile, the organism portion is represented by the narcissistic trait, and the response portion is evaluated in terms of business performance. The implication of this paper is to spur a more in-depth probe into this matter and further enhance entrepreneurs’ successes in the future with preventive measures.

The Influence of Market Orientation, Technology Orientation and Entrepreneurial Orientation on Business Performance

The economic growth of the creative industry in the coffee beverage sector has expanded due to Indonesia's rapid expansion of the food and beverage sector, particularly coffee outlets, however one coffee shop, specifically one in the Tangerang region, has dropped. This phenomena may be understood in terms of business performance, market orientation, technology orientation, and entrepreneurial orientation. This study's goal was to identify and evaluate how market orientation, technological orientation, and entrepreneurial orientation affect business performance. An online survey using a quantitative methodology is used in this study. A questionnaire that has previously undergone validity and reliability testing before being deemed valid was employed in the data gathering procedure. 120 respondents who were selected for the study's sample utilizing the non-probability sampling technique and judgmental sampling approach. In this work, multiple linear regression tests were used as the analytical method. According to the findings, Market Orientation, Technology Orientation, and Entrepreneurial Orientation all have a partial and simultaneous beneficial impact on Business Performance

Analysis of Small Business Performance in Terms of Islamic Financial Literacy and Inclusion

The main objective of this research is to investigate the level of knowledge of Islamic finance among small businesses and its impact on Islamic financial inclusion. The study adopts an explanatory research design and employs a quantitative approach. A total of 193 small business owners in Malang City, UK, participated as respondents in the study. The sampling technique used was side proportional random sampling with a 95% confidence level. The collected data were analyzed using linear regression analysis.The findings of the study reveal that there is a significant positive relationship between Islamic financial literacy and Islamic financial inclusion. Moreover, the study also highlights the significant influence of Islamic financial inclusion on the performance of small businesses in Malang City. These results align with previous research and provide valuable implications and directions for future studies in this field.

Calm after the storm? The role of social and environmental practices on small and medium enterprises resilience throughout COVID‐19 crisis

AbstractThis study aims to analyze whether resilient SMEs have been able to overcome the bump of the COVID‐19 crisis in terms of profitability. When facing such unforeseen crises, SMEs require resilience, and one of the factors that positively affect resilience generation is the adoption of social and environmental practices (SEPs). Using survey data on the managerial perceptions of 259 SMEs, this study reveals the positive association between resilience and improvements in business performance, and how the adoption of SEPs is an essential prerequisite for developing a higher level of resilience. We corroborate these associations for SMEs at two moments of the pandemic: November 2020 and October 2021. Our findings show that more resilient SMEs exhibit better results in terms of business performance, and the prior adoption of SEPs is positively associated with the development of resilience in the crisis context of COVID‐19.

Warehouse Automation

Abstract: This paper examines Warehouse Automations using RFID practices and their effects on operations. This study analyses the relationship between adoption of WMS to its impacts on business performance and competitive advantage of a regional distribution centre. In terms of business performance, the focus is placed on various competitive cores of distribution centre. WMS was found has a positive impact on companies' performance on operations management measures. To adopt the MIS, wireless barcode embedded WMS in specific, it is necessary to have corporate culture that supports complex operational activities. WMS implementation is crucial in bringing cost reduction in operational level, effective management in management level, as well as improvement of the company's competitiveness in strategic level. Companies that manage warehousing of their products are expected to implement WMS in order to maintain their competitive edge in the global market place.

The Assessment of Internal Indicators on The Balanced Scorecard Measures of Sustainability

Background: Performance evaluation has become an essential tool for managers in the banking sector, which is undergoing frequent and rapid changes. It allows banks to maintain a high level of returns and reach their targets while staying competitive. In this context, sustainable performance management has emerged as essential for the banking sector. Indeed, the sustainable management of performance, while increasing the efficiency and effectiveness of organizations, also ensures sustainable measurement based on balanced scorecard practices. Purpose: This study aims to examine the assessment of internal indicators on the balanced scorecard of sustainability in the banking system in North Cyprus, which is one of the sustainable performance evaluation methods. Moreover, it aims to evaluate and reveal the effects of innovation performance, organizational culture, intrapreneurship, and the efficiency and effectiveness of the accounting information system on overall business performance in terms of the performance scorecard to achieve sustainable balanced scorecard systems. Design/Methodology/Approach: This study (BSC), which focuses on the banking industry in North Cyprus, was motivated by the recent and limited usage of a balanced scorecard. The questionnaire was used to gather data from 350 employees and managers of 21 banks in North Cyprus. Analyses of the collected data were conducted using structural equation modeling (SEM, AMOS 25). Findings: The findings of the research established that organizational culture, intrapreneurship, and accounting information system effectiveness have positive effects on a balanced scorecard and its sub-dimensions. Innovation performance does not affect the balanced scorecard and its sub-dimensions. Originality/Value: In identifying the advantages and contributions in BSC introduction and implementation, the study contributes to the current state of knowledge, enabling organizations which intend to use this tool to adopt it and develop it. This study takes organizations’ culture, innovation and intrapreneurship performance, and development on accounting and information systems into consideration in relation to the implementation process of BSC.

KEPATUHAN DAN KESADARAN WAJIB PAJAK UMKM DALAM MEMINIMALISIR KECURANGAN PAJAK DI WILAYAH JAKARTA DAN BEKASI

The Author in conducting rsearch and community service activities wants to know the level of compliance and awareness of MSME taxpayers on tax obligations to pay taxes and report annual tax returns and reporting annual tax returns both manually and online on time.The purpose of this study is to better know and understand compliance and awareness to pay taxes and to report annual tax returns in reporting taxes owned.Through this qualitative descriptive study using content analysis with 15 informants on the results of long distance interviews from representatives of MSMEs in the Pondok Melati Sub District,Bekasi City,West Java and 10 key informants in Cipayung District,East Jakarta. Improvement of MSMEs business performance in terms of beingaware of carrying out tax obigations and being able to support the strengthening sector of state revenue for quality domestic MSMEs and fiscal taxes in a productive economic network in order to increase state income in the domestic tax sector. The limitation of the research is that it is limited to understanding and knowing the level of compliance and awareness of MSME taxpayers to pay taxes and reporting annual tax returns on time. The contribution of this research is the compliance and awareness of MSME taxpayers in paying taxes.Py their taxes and report their annual tax returns on time without any element of fraud.

GIS-based analysis of green space in urban Himalayas and modelling the effects on destination business performance

Purpose This paper aims to analyse the changes in the extent of the green space in the city of Srinagar, a unique urban Himalayan destination, and examine whether the difference in the green space has a significant effect on the destination business performance measured in terms of loss of ecological attractiveness. Design/methodology/approach This study was carried out in two phases in the study area. In phase I, the changes in the extent of the green space area were analysed using Landsat TM and Sentinel Images for classification. The study has used the period from 2001 to 2018 to understand changes in the green space. The Post-Classification Comparison technique was used to investigate the variation in the green space zones in the city of Srinagar. In phase II, the paper evaluated the impact of change in the green space on the destination business performance. The data was collected from the tour operation companies through a questionnaire survey, and the impact path was examined using structural equation modelling. Findings Results reveal that the green space in the city of Srinagar has decreased over the past 18 years, and the decreasing green space has a significant effect on the destination business performance. Research limitations/implications Identifying the impact of decreasing green space on the destination business performance of the study area under investigation is essential for tourism development both in terms of new product development and resource preservation. Developing a measurement scale showing the impact of decreasing green space on destination business performance could offer destination managers a means of identifying the essence of the green space in the destination regions. These findings add to the growing literature on the attributes of tourism destinations, providing scholars with new insights into the role of green space in destination performance. The current study offers evidence of the impact of decreasing green space on the destination's performance. This provides a new perspective for future studies on visitor satisfaction as a potential mediator of the relationship between reducing greenspace and destination business performance. The main limitation of this study is that the researchers have only analysed the impact of decreasing green space on the destination business performance in terms of its ecological competitiveness. Other destinations business performance verticals, such as hotels, restaurants and grocery stores were not considered by this study and can be taken up for future investigation. Practical implications This study provides empirical insights that can have significant implications for researchers, policymakers, destination management organizations, academia and practitioners and further enrich the existing literature by establishing an empirical argument in the context of urban destinations positioned with a fragile Himalayan ecosystem. Originality/value This study aims to assist the urban administrators in improving the green space ecosystem in the region, which can help attain the sustainability of the city environment and assist in economic regeneration in urban settings.

Moderating Effect of Entrepreneurship Education on the Relationship between Social Dimensions and Business Growth of Small and Medium Manufacturing Firms in Kenya

Small and Medium enterprises today are realizing that social factors have a lot of bearing to their business performance in terms of pushing sales figures, profit margins and business growth. Entrepreneurs who embrace social dimensions in their business endeavours to quickly build a competitive edge against their competitors by equipping them with necessary skills and knowledge to effectively identify and utilise the opportunities in their areas of operations. However, manufacturing enterprises have stagnated in growth for the last two decades and some facing inordinate closure. The purpose of this study was to investigate the possible association between social dimensions and the growth of small and medium enterprises (SMEs). The study focused on manufacturing sector of SMEs in Nairobi County as indicated by role models, social capital and demographics factors and moderated by entrepreneurial education. The research used descriptive survey design. The target population for the study involved all the 600 registered manufacturing SMEs in Nairobi County. A sample of 160 SMEs was selected. The SMEs were grouped into six strata because they were not homogeneous. Simple random sampling was used to select the respondents from each stratum. Purposive sampling was used to pick on either the production manager or the customer care manager for each of the stratum. The study employed a self-administered questionnaire to collect primary data from the respondents. Data was analysed using SPSS version 20. Based on the findings, it was concluded that social dimensions were found to have significant effect on business growth among SMEs in Nairobi County. Entrepreneurship education as a moderating variable enhanced the growth of SMEs.

Open and Crowd-Based Platforms: Impact on Organizational and Market Performance

The aim of the research was to present the state of the art on the use of open and crowd-based platforms and the advantages in terms of business performance that emerging practices employing such technologies are able to provide. The analysis was performed by extracting information on emerging practices from the repository Business Process Framework for Emerging Technologies developed by the Department of Industrial Engineering of the University of Salerno (Italy). Contingency tables allowed analysis of the association of such practices with industry, business function, business process, and impact on performance. From the analysis of the results, many implementation opportunities emerge, mainly in manufacturing, healthcare, and transportation industries, providing benefits not only in terms of efficiency and productivity, cost reduction, and information management but also in product/service differentiation. Therefore, the research provides an overview of opportunities for organizations employing open and crowd-based platforms in order to improve market and organizational performance. Moreover, the article highlights in what specific business contexts these technologies can be mainly useful.

Building dynamic capabilities for international marketing knowledge management

PurposeBy using the lens of knowledge-based view (KBV) and focusing on individual loci of knowledge, the present study addresses whether marketing knowledge management (MKM) is rooted in individual dynamic capabilities (DCs) and consequently whether it has a close relationship with the three main DCs, namely, the ability to solve a problem (substantive capability); the adaptation to rapid changes (adaptative capability); and the ability to change the way individuals solve problems (change capability).Design/methodology/approachThe present study aimed to examine the effects of MKM (the quantitative variable) on DCs (the quantitative variables). Drawing on the relevant literatures, the researchers have developed a model that defines the subjects of the empirical test. To do this, the authors opted for a hypothetico-deductive approach, which is commonly used in quantitative studies. The empirical analysis involved a linear regression and a sample of 105 managers of Italian companies operating in the knowledge intensive sector.FindingsSubstantive, adaptive and change capabilities were all positively correlated with MKM. The results indicate the significant need for individual DCs to improve business performance in terms of creativity, innovation, and flexibility in response to market changes.Originality/valueThe authors show that individual MKM has a strong relationship with individual DCs when the employees have the capacity to solve problems, adapt, and change. In turn, managers are strategically creative and imagine future possibilities in the international marketing sphere. This includes procedures and routines to learn in local markets. The study also stresses the fact that individuals represent the primary loci of knowledge.

The effect of occupational commitment and mobbing on the intention to leave in road transportation during the COVID-19 pandemic period

The road transportation sector is an integral part of foreign trade and the locomotive of economic development. The COVID-19 outbreak caused the closure of customs gates for a certain period in addition to a decrease in demand for goods and services and thus profoundly affected the road transport industry. For businesses operating in the road transportation sector, occupational commitment and exposure to mobbing of employees during the pandemic are vital in terms of business performance. This study examines occupational commitment and mobbing on the intention to leave during the COVID-19 pandemic. Although there are many studies in the literature on the effects of the COVID-19 pandemic, there has been no study examining the relationship between these three variables in the road transportation industry. This study is the first empirical study to examine variables such as intention to leave, mobbing, and professional commitment during the pandemic period in Turkey. The research universe consists of 45 logistics companies that provide transportation, customs clearance, storage, insurance, logistics value-added services. The sample consists of businesses engaged in national and international road transport, strengthening the representation ability. As a result of the study, it was determined that mobbing sub-factors did not decrease emotional, occupational commitment, and mobbing increased the intention to leave. Thus, it has been proven that there is a negative relationship between emotional and normative occupational commitment and intention to leave. It is expected that this study will contribute significantly to the businesses and the literature operating in road transportation during the COVID-19 pandemic.

ANALYSIS OF THE CAPABILITY OF SALES STRATEGIES ON THE PERFORMANCE OF MSMES IN BATAM CITY IN THE FACE OF THE COVID 19 SITUATION

MSMEs are part of Indonesia's economic growth. This global pandemic has had a significant impact on all aspects of the world and in fact it is not only in foreign countries, the Indonesian state is also about a tremendous impact on the national economic sector, especially for Micro Enterprises; Small; and Intermediate. In recent years, developments in the MSME sector have had obstacles and weaknesses that are commonly faced by entrepreneurs in terms of improving their business performance, including the lack of a good capital system and the amount and source of capital, lack of managerial ability and skills in terms of operations, limitations in product marketing. products, unfair competition among businesses, and economic pressure which results in a narrow and limited scope of business. With the need to improve business performance in terms of increasing sales, capital, labor, market and profit growth, business actors need to implement a sales strategy in running a business. Therefore, this study aims to determine how the influence of the sales strategy with the sections of Customer Segmentation, Customer Priority and Targeting, Relationship Objectives and Sales Model, and the use of several sales channels on the performance of MSMEs. The population part of the study is all MSMEs in Batam City with sampling using purposive random sampling technique, thus this study took the number of respondents of 101 samples obtained in data collection. The data analysis in this study used descriptive statistical analysis and inferential statistics, namely Structural Equation Modeling Patrial Least Square (SEM-PLS) using the smart-pls 3.0 application. The results of this study indicate that the sales strategy with the characteristics of the use of several sales channels and customer segmentation has a significant effect on the performance of the UMKM, while the sales strategy with the characteristics of Customer Priority & Targeting and relationship objectives & the sales model have no effect on the performance of the UMKM.

PKM Pelatihan Strategi Pengembangan Bauran Pemasaran Untuk Peningkatan Omzet UMKM

The marketing aspect plays a very important role. Products that are preferred by consumers, setting the right price, choosing the right location and distribution channels, and the right promotion will be able to increase business performance in terms of marketing and turnover earned.
 Marketing Mix Development Strategy Training for Increasing MSME Turnover aims to 1) Increase knowledge and understanding regarding product development in terms of variant, packaging, size, brand and quality. 2) Increase knowledge and understanding regarding product pricing that attracts consumers. 3) Increase knowledge and understanding regarding the development of distribution channels and selection of appropriate business locations. 4) Increase knowledge and understanding regarding the development of promotional strategies
 To carry out these activities, several training methods are used, namely: Lecture Method, Question and Answer Method, and Simulation Method. This simulation method is very important given to the training participants to provide the opportunity to practice the training material obtained. The hope is that the training participants will really master the training material received, know their level of ability to apply entrepreneurial activities technically and then identify the difficulties (if they still exist) to be solved later.
 The evaluation of the success of this training shows the following data: as many as 81% of MSME participants / players can understand well the activities of implementing the marketing mix development training, 76% of MSME participants / players are able to practice marketing mix development, As many as 78% of MSME participants / players are willing to socialize their abilities development of the marketing mix to colleagues. Taking into account these data, it can be concluded that the training success indicators that have been set at the beginning get optimal results and reach the target.
 
 Key words: marketing mix

Does knowledge hiding undermine buyer-supplier relationship performance in supply chains? A dyadic perspective

PurposeThe purpose of this paper is to explore how knowledge hiding affects buyer-supplier relationship performance in the supply chain.Design/methodology/approachThis study uses a multiple case study methodology. Overall, 26 semi-structured interviews (13 dyadic interviews) with managers of buying and supplying firms (who have been a victim of knowledge hiding) were undertaken.FindingsBased on comprehensive data analysis, results reveal seven factors that adversely affect buyer-supplier relationship performance (lack of trust, lack of cooperation and lack of commitment). In addition, results reveal that such factors reduced the firm’s business performance in terms of low-quality products, increased lead time and higher costs.Research limitations/implicationsThis study has some limitations. First, the results of this study are not generalizable to a broader population. Second, this study explores behavioral patterns with respect to United Arab Emirates culture only.Practical implicationsFirms can use the findings from this study to understand how knowledge hiding in a buyer-supplier relationship adversely affects a buyer-supplier relationship performance.Originality/valueA considerable weakness in buyer-supplier relationship literature is a need for a study examining how knowledge hiding harms buyer-supplier relationship performance in the supply chain. This paper addresses this gap.

Applying Sociotechnical Systems Theory to Examine the Values of Lean Practices in the Context of Container Shipping

Research at the nexus of maritime management and operational performance suggests that lean management may benefit from sociotechnical systems theory (STS) in terms of long-term business performance. The purpose of this study is to examine the extent to which lean management practices can improve operational performance. This study aims to assess the relationships between lean policy, lean practices, operational performance, and business performance in the context of container shipping. The examined data are acquired from 212 respondents in Taiwan, and a structural equation model is employed to evaluate the hypotheses. The results show that lean policy and practice positively impact both lean social practices and lean technical practices. Lean social practices and lean technical practices are positively related to operational performance. Operational performance is associated with business performance. In particular, lean policy has a direct relationship with operational performance. Based on lean policy is easily able to directly improve its lean social practices and lean technical practices, proving lean policy can strongly push organizations towards further enhanced performance. Although it will be ups and downs along the way in terms of business performance, improving long-term business value and cost advantage is very importance. Thus, this article contributes to a more nuanced understanding of the effect of lean practices and discusses practical implications for container shipping companies.

Örgütsel Adalet Algısı ile İş Memnuniyeti Arasındaki İlişkinin İncelenmesi: Adıyaman İli Konaklama İşletmeleri Örneği (Examining the Relationship between Organizational Justice Perception and Job Satisfaction: The Case of Hospitality Business in Adıyaman)

Purpose – The purpose of this study is to examine the relationship between organizational justice and job satisfaction perceived by employees in accommodation establishments established in Adiyaman. Design/methodology/approach – In this study, relational scanning model, one of its quantitative types, was used. A face-to-face survey was conducted with 123 hotel employees between October and December 2019. The first part of the study consists of an organizational justice scale consisting of 8 statements developed by Donovan, Drasgow and Munson (1998). The second part consists of the 26-phrase “Job Descriptive Index” (JDI) scale developed by Smith, Kendal and Hulin (1969). The third part consists of questions regarding the demographic characteristics of the employees. Findings – A significant and positive relationship was determined between perceived organizational justice and job satisfaction by the employees in the research sample. Discussion – The study is expected to guide hospitality managers about the importance of justice and job satisfaction in terms of business performance and service quality.