We propose a basic innovation to current telecommunication management network (TMN) infrastructures. While management architectural principles and functional models continue to quote the industry-standard TMN didactic statements, no technological innovation promotes them in the real world. The fragmented view and hierarchical nature of the manager-agent paradigm and the lack of a dominant management interoperation technology bring on the issues of exchanging management knowledge between the vertical silos of management system interoperability. The proposed framework conceptually transforms a layered TMN architecture into a simply manageable, distributed 'flat network' while efficiently integrating TMN components and the functions that they perform. The introduction of technologies and standards commonly referred to as 'Web services' into the generalized TMN interface allows TMN management applications to provide complex TMN management services to users easily via user-friendly Web browsers. We further propose the introduction of the purposive agent technology in order to embrace an innovative strategy to manage agent-mediated grid services for a TMN application framework. This leads to a grid-like, cooperative, and purposeful management system with reduced management burden, simplified human intervention, and limited overall complexity. We finally present the prototype implementation of a multiple-agent TMN system. To strengthen the advantages, the grid technology innovation for TMN brings all the operational benefits of a distributed, full service-oriented TMN system, while reducing management expenditures, and time to market for network operators.
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