Technology Management Capability Research Articles

Digital transformation model for universities: A preliminary proposal

This article presents the results of a research project aimed at designing a theoretical model for digital transformation at the Autonomous University of Chile. The research methodology adopts a case study approach with a mixed method combining quantitative and qualitative techniques. This approach provides a nuanced and comprehensive understanding of the dimensions and factors shaping the digital transformation model, incorporating insights from 97 students and eight experts. The model comprises three phases, nine dimensions, and 54 indicators, emphasizing the integral connection between digital maturity and value creation for students. Key success determinants in the university's digital transformation processes are outlined, including the strategic approach, organizational culture, utilization of technological infrastructure, and technology management capabilities. Practical implications underscore the significance of acknowledging the impact of power relations during the digital transformation journey, influencing internal processes, IT governance coordination, roles of personnel in technical and managerial positions, teachers’ performance, and students' trust and loyalty to the institution. The article concludes by identifying factors that influence the institution's capacity to implement technological changes aligned with its strategic, technical, and logistical requirements. Future studies could redefine the roles of administrative, teaching, and student staff, fostering increased digital maturity, continuous innovation in services and processes, and the creation of new digital learning spaces centered around student needs.

The Application of Cobit 5.0 Framework to Measure Capability of Information and Technology Governance and Management Processes

This study examines the measurement of Information Technology governance and management capability levels using Cobit 5.0. Researchers collected data through questionnaires and interviews. Data processing from questionnaires and interviews can reveal the company's current level. In the EDM domain, the company scored very high in the process that addresses information technology risk optimization. Regular evaluation of business processes is crucial to create alignment and deal with possible risks. To move up to level two, companies must identify and understand the impact of the risks that arise. Companies should enhance their information technology services and security within the domain, perform audits, and report current and future risks. In this domain, companies must identify service capacity, predict future needs, and be ready to face sudden changes. In the DSS domain, companies need to have information system analysis experts conduct training for their staff, identify availability and service problems, and test the ability of their systems to move up to level two.

Building digital technology and innovative lean management capabilities for enhancing operational performance: an empirical study

The study examines the direct effect of digital technology capability on innovative lean management capability and the indirect effect on operational performance. We considered continuous learning as a moderator, such that continuous learning could influence the relationships (i.e. digital technology capability and innovative lean management capability). We considered the overall satisfaction of employees as a moderator and empirically tested the relationships. The theoretical model was conceptualised by keeping the dynamic capability view in mind. The samples for the online survey were selected from food supply chain (FSC) firms. Hypothesis testing was performed and findings indicate that lower-order capabilities, such as adaptability, agility, and alignment capabilities, play a critical role in developing dynamic capability, that is, digital technology capability, which helps in achieving superior operational performance. However, innovative lean management capability plays a partial mediation role between digital technology capability and operational performance. A moderating role for continuous learning and overall satisfaction of employees was also supported. FSC firms should consider these factors to enhance operational performance in a dynamic business environment.

The role of technology management capabilities in building organizational resilience capacity and product innovativeness: Evidence from the Turkish ICT industry

The role of technology management capabilities in building organizational resilience capacity and product innovativeness: Evidence from the Turkish ICT industry

Social, environmental, and economic dimensions of innovation capabilities: Theorizing from sustainable business

AbstractAlthough innovation capabilities are essential to increase companies' success and innovative performance, they are still underexplored regarding sustainability. This paper aims to analyze how Technology Development, Operations, Management, and Transaction innovation capabilities are interrelated with sustainable companies' social, environmental, and economic sustainability. We performed a multi‐case study comprising sustainable small enterprises from four industries: sustainable fashion, sustainable hosting, shared furniture, and renewable energy. From the results, we propose that each innovation capability has three dimensions: social, environmental, and economic. Each dimension has a set of components that can differ across capabilities. We then develop a conceptual scheme, a new theoretical lens that intertwines the literature on innovation capabilities and sustainability. We propose the concepts of Sustainable Technology Development Capability, Sustainable Operations Capability, Sustainable Management Capability, and Sustainable Transaction Capability. Our findings can assist sustainable businesses to improve, and traditional companies to build, sustainable innovation capabilities.

Technology Management in the Age of Digital Technologies

This article focuses on the implications of digital technologies (DTs) for the technology management (TM) discipline. This article explores DT-induced changes through the lens of the widely used TM framework, where TM is a dynamic capability consisting of activities developing and implementing technologies as a source for competition. The findings help to offer an expansion of the TM framework in three major ways: 1) inclusion of orchestration as a new TM capability/activity, 2) integration of TM activities across multimodal stakeholder interactions, and 3) emphasis on the critical role of TM professionals in carrying out TM activities. The proposed expanded version of the TM framework aims to provide a basis for future theoretical and applied research to advance understanding of the TM discipline.

A Technology Management Capabilities Framework for Technology Platforms

A Technology Management Capabilities Framework for Technology Platforms

A talent cultivation approach for improving the future technology management capability of college students

It is of great theoretical and practical significance to promote students' active integration into technological innovation, stimulate their innovative spirit, and shape their innovative qualities, enable them to possess innovation capabilities and innovative thinking, laying a solid theoretical foundation for their future entry into enterprises, broaden employment opportunities and better become the innovative talents that society urgently needs. At present, college students lack an understanding of the principles of technological innovation, and in the future, they will lack the ability to solve application problems in the decision-making process of innovation strategies when entering the industrial sector. To this end, this paper proposes a talent cultivation approach for improving the future technology management capability of college students from the perspective of tech mining. In the technology management course, students are taught the principles, processes, and functions of tech mining, and are exposed to real-world industry problems through scenario simulations. By playing different roles in the tech mining process, students enhance their innovative awareness and practical problem-solving abilities, which will help them develop greater management potential in their future careers.

An Empirical Study on Impact of Management Capabilities for the Multinational Company's Sustainable Competitive Advantage

Based on the deep learning (DL) theory, the study takes the multinational corporation technology company A as the research target, and explores the impact of information technology (IT) management capabilities on the sustainable competitive advantage of the company. Firstly, the proposed method summarizes the connotation and characteristics of IT management capabilities, and analyzes the nature and functions of enterprise IT management capabilities. Secondly, the study expounds three different theories of sustainable competition theory. Then, it briefly elaborated the principles of Artificial Neural Network (ANN) algorithms and the classification and definition of DL algorithms. Finally, Long Short-Term Memory (LSTM) is selected as the training algorithm of the model. The stock price trend of technology company A is used as the basis for judging competitiveness, and the influence of IT management ability on the company’s sustainable competitiveness is quantitatively analyzed.

Strategic Capabilities and Performance of Kenya Revenue Authority, Kenya

Resources endowment in an organization provides platform for competitive advantage. Thus, there is need for all corporations to evaluate their assets and skills and align them with sole purpose of transforming and achievement of organization goals and objectives. The government budget deficit or surplus magnitude has been the most likely single most important indicator used to assess the influence of government fiscal policy on an economy. This has been partly attributed to the various governments desire in positively responding to the ever changing demands of the clients and at the same time enhancing accelerated economic development and economic. Hence, this study sought to examine the effect of firm performance; a case of Kenya Revenue Authority. The study specifically focused on how marketing capabilities, market sensing capabilities, information technology capabilities and management capabilities influenced performance. The study was based on resources-based view and information technology diffusion theory. A descriptive research design was used. Target population comprised of 842 tax compliance officers. Stratified sampling was used to select 123 respondents from Nairobi region. Pilot testing was carried out in Thika sub County Kenya Revenue Authority offices among 12 compliance officers. Primary data was collected through issue of questionnaires among compliance officers. Reliability will be tested through use of Cronbach Alpha coefficient. Descriptive statistics that include mean, frequency, percentage and inferential statistics and standard deviation including regression and correlation analysis analyzed the data. The study discovered a positive and significant influence of marketing capabilities, market sense capabilities, information technology capabilities and management capabilities on performance. The study concluded that the organization with a strong marketing capability will enable the firm to achieve better targeting and positioning its brands relative to competing brands. According to the findings, the study concluded that the capacity to market sense has a favorable and significant impact on the quality of market entry, having information communication capabilities allows a company to acquire unique access to client information and preferences while also lowering future business search costs, management capacity is critical in inspiring employees to work harder, developing channels for bilateral communication, and allowing for employee engagement, recommendations, and criticism. The study recommended that the company should improve its marketing capabilities in key functional areas. The businesses improve their market sensing abilities by first comprehending each phase of their process, then critically reviewing their market learning capability, and then rectifying any learning deficiencies. The company's business performance can be improved by exploiting its information technology capabilities to generate revenues, lower expenses, or do both. Managers must ensure that employees are aware of the forces driving change, that they are included in the planning process, and that they are aware of how to work

Impact of the Synergy Between Technology Management and Technological Capability on New Product Development: A System Dynamics Approach

This paper employs system dynamics to explore how the synergy between technology management and technological capability affects new product development. The results show that the synergy between technology management and technological capability has positive impact on new product development. Moreover, the leading synergy processes between technology management and technological capability in different new product development stages are different. This paper deepens the theoretical understanding of how to achieve new product development, and also provides useful guidance for firms to implement new product development.

The mediating role of operational Flexibility on the relationship between quality of health information technology and management capability

The purpose of this study is to investigate the mediating role of operational flexibility between the quality of health information technology and management capability. A cross-sectional study was conducted; data was obtained based on 365 medical staff (medical doctors, nurses, and medical technologists) from public hospitals in the northern region of Jordan; a covenant sample was used. The authors used structural equation modeling to verify the hypotheses. The results reveal that the quality of health information technology has a significant impact on management capability and operational flexibility. Operational flexibility as a partial mediating variable also showed a significant impact on management capability. The study suggests that increasing the quality of health information technology will enhance the management capability and operational flexibility in healthcare organizations and will increase employee loyalty as a vehicle to trigger positive work-related attitudes. This study is one of the very limited studies in the Middle East that examined the role of operational flexibility in the quality of health information technology and employee management capability.

The Fit between Technology Management and Technological Capability and Its Impact on New Product Development Performance

In recent years, the impact of technology management and technological capability on new product development performance has aroused widespread concern. As a result, research models based on the notion of fit between technology management and technological capability seems to show promise. This paper aims to whether there exists a fit between technology management and technological capability and the effect of this fit on new product development performance. Research results show that the fit between technology management and technological capability has a positive effect on new product development performance. Moreover, the fit between technology management and technological capability in firms with high new product development performance is dominated by technological capability, while that in firms with low new product development performance is dominated by technology management.

THE EFFECTS OF TECHNOLOGY MANAGEMENT CAPABILITY AND STRATEGY TYPOLOGY ON FIRM PERFORMANCE: A REVIEW IN THE MANUFACTURING SECTOR

Despite its growing importance in the management field, a limited number of studies have empirically investigated technology management capabilities with strategies in the environmental adaptation context. In rapidly changing environmental conditions, companies need to develop technological skills to achieve a competitive advantage. As a dynamic capability, the development of technological capabilities requires allocating resources consistent with strategic goals. The present study, therefore, aims to examine how technology management capability and strategy type affect firm performance. Miles and Snow’s strategy typology was used to classify firms’ strategies. The results are drawn from a survey of 119 Turkish manufacturing companies. The research results contribute to the literature with empirical support on a significant effect of the technology management capability and strategy type on firm performance. Besides, the findings show a significant positive relationship between technology management capability and strategy types.

David overshadows Goliath: Specializing in generality for internationalization in the global mobile money industry

ABSTRACTResearch SummaryWe investigate the emergence of a global industry based on digital innovation by studying how the international expansion of pioneering firms relates to their characteristics and strategies for capability development and deployment. Using detailed archival data on mobile money, we classify pioneers that internationalize based on whether they were multinational diversifying entrants, developed country startups, or developing country startups. Our quantitative evidence suggests developing country startups that internationalize have the highest impact on the industry through subsequent platform launches. Digging deeper into the business histories of each firm, we uncover why: these startups “specialize in generality” by developing and deploying “bundled knowledge” capital consisting of technology, problem solving and alliance management capabilities, thereby offsetting their physical capital scale and scope disadvantages relative to multinational diversifying entrants.Managerial SummaryOur study demonstrates how pioneers in mobile money created and utilized capabilities for international expansion. We show that among pioneers who engaged in internationalization, developing country startups had a greater global footprint than both developed country startups and diversifying entrant multinationals, even though conventional wisdom might predict greater impact for the latter two types. We link such impact of developing country startups to their focus on developing “bundled knowledge” capital, consisting of technology, problem solving, and alliance management capabilities which they could leverage in multiple countries. Not only did these firms grow through collaboration, they created and democratized access to needed financial services worldwide.

David Overshadows Goliath: Specializing in Generality for Internationalization in the Global Mobile Money Industry

We investigate the emergence of a global industry based on digital innovation by studying how the international expansion of pioneering firms relates to their characteristics and strategies for capability development and deployment. Using detailed archival data on mobile money, we classify pioneers that internationalize based on whether they were multinational diversifying entrants, developed country startups, or developing country startups. Our quantitative evidence suggests developing country startups that internationalize have the highest impact on the industry through subsequent platform launches. Digging deeper into the business histories of each firm, we uncover why: these startups “specialize in generality” by developing and deploying “bundled knowledge” capital consisting of technology, problem-solving and alliance management capabilities, thereby offsetting their physical capital scale and scope disadvantages relative to multinational diversifying entrants.

Big data analytics-enabled sensing capability and organizational outcomes: assessing the mediating effects of business analytics culture

With the emergence of information and communication technologies, organizations worldwide have been putting in meaningful efforts towards developing and gaining business insights by combining technology capability, management capability and personnel capability to explore data potential, which is known as big data analytics (BDA) capability. In this context, variables such as sensing capability—which is related to the organization’s ability to explore the market and develop opportunities—and analytics culture—which refers to the organization’s practices and behavior patterns of its analytical principles—play a fundamental role in BDA initiatives. However, there is a considerable literature gap concerning the effects of BDA-enabled sensing capability and analytics culture on organizational outcomes (i.e., customer linking capability, financial performance, market performance, and strategic business value) and on how important the organization’s analytics culture is as a mediator in the relationship between BDA-enabled sensing capability and organizational outcomes. Therefore, this study aims to investigate these relationships. And to attain this goal, we developed a conceptual model supported by dynamics capabilities, BDA, and analytics culture. We then validated our model by applying partial least squares structural equation modeling. The findings showed not only the positive effect of the BDA-enabled sensing capability and analytics culture on organizational outcomes but also the mediation effect of the analytics culture. Such results bring valuable theoretical implications and contributions to managers and practitioners.

On the Path to Innovation: Analysis of Accounting Companies› Innovation Capabilities in Digital Technologies

Purpose – This article examines the innovation capability of accounting firms in the Brazilian market, in their use of digital technologies, based on technology development, operation, management, and transaction capabilities. Design/methodology/approach – We carried out interviews with the main managers of the companies and collected institutional documents and external documents on the national and international context of accounting business innovation. Findings – Accounting has begun on the traditional path towards digital innovation, demonstrating the quality and value that technology-related solutions can generate when exploited in business and especially in processes. This increase in technology causes changes in accounting business models. Originality/value –The paper contributes to the theoretical body of work on innovation and accounting, identifying that this area is on the way towards innovation by using new technologies in the creation of operations and transaction management. It is clear that the process of innovation and digital transformation already presents a real challenge to be managed.

Coupling relationships and synergistic mechanisms between technology management capability and technological capability in product innovation: a simulation study

ABSTRACT This paper focuses on the dynamic co-evolution of technology management capability and technological capability in the system of product innovation. It is motivated by the increasing attention that product innovation has received recently, as it is considered one of the most important factors that can bring about competitive advantages for firms to compete with their rivals in the current competitive business environment. Framing the system of product innovation as a complex adaptive system and focusing on the roles of technology management capability and technological capability in the system, the most suitable synergistic mechanisms between technology management capability and technological capability that can make the system reach the highest fitness under their diverse coupling relationships are identified by means of NK fitness landscape model. The simulation results show that there are matches between the coupling relationships among the elements of technology management capability and technological capability and their synergistic mechanisms in the system of product innovation. This paper provides a better understanding of the relationships between technology management capability and technological capability and managerial implications for firms to innovate products successfully and promptly and thus improve their competitive advantages.

The CMS State Innovation Models Initiative and Improved Health Information Technology and Care Management Capabilities of Physician Practices.

The Centers for Medicare and Medicaid Services' (CMS) State Innovation Models (SIMs) initiative funded 17 states to implement health care payment and delivery system reforms to improve health system performance. Whether SIM improved health information technology (HIT) and care management capabilities of physician practices, however, remains unclear. National surveys of physician practices (N = 2,722) from 2012 to 2013 and 2017 to 2018 were linked. Multivariable regression estimated differential adoption of 10 HIT functions and chronic care management processes (CMPs) based on SIM award status (SIM Round 1, SIM Round 2, or non-SIM). HIT and CMP capabilities improved equally for practices in SIM Round 1 (5.3 vs. 6.8 capabilities, p < .001), SIM Round 2 (4.7 vs. 7.0 capabilities, p < .001), and non-SIM (4.2 vs. 6.3 capabilities, p < .001) states. The CMS SIM Initiative did not accelerate the adoption of ten foundational physician practice capabilities beyond national trends.