Technology User Research Articles

Human Factors, Human-Centered Design, and Usability of Sensor-Based Digital Health Technologies: Scoping Review.

Increasing adoption of sensor-based digital health technologies (sDHTs) in recent years has cast light on the many challenges in implementing these tools into clinical trials and patient care at scale across diverse patient populations; however, the methodological approaches taken toward sDHT usability evaluation have varied markedly. This review aims to explore the current landscape of studies reporting data related to sDHT human factors, human-centered design, and usability, to inform our concurrent work on developing an evaluation framework for sDHT usability. We conducted a scoping review of studies published between 2013 and 2023 and indexed in PubMed, in which data related to sDHT human factors, human-centered design, and usability were reported. Following a systematic screening process, we extracted the study design, participant sample, the sDHT or sDHTs used, the methods of data capture, and the types of usability-related data captured. Our literature search returned 442 papers, of which 85 papers were found to be eligible and 83 papers were available for data extraction and not under embargo. In total, 164 sDHTs were evaluated; 141 (86%) sDHTs were wearable tools while the remaining 23 (14%) sDHTs were ambient tools. The majority of studies (55/83, 66%) reported summative evaluations of final-design sDHTs. Almost all studies (82/83, 99%) captured data from targeted end users, but only 18 (22%) out of 83 studies captured data from additional users such as care partners or clinicians. User satisfaction and ease of use were evaluated for 83% (136/164) and 91% (150/164) of sDHTs, respectively; however, learnability, efficiency, and memorability were reported for only 11 (7%), 4 (2%), and 2 (1%) out of 164 sDHTs, respectively. A total of 14 (9%) out of 164 sDHTs were evaluated according to the extent to which users were able to understand the clinical data or other information presented to them (understandability) or the actions or tasks they should complete in response (actionability). Notable gaps in reporting included the absence of a sample size rationale (reported for 21/83, 25% of all studies and 17/55, 31% of summative studies) and incomplete sociodemographic descriptive data (complete age, sex/gender, and race/ethnicity reported for 14/83, 17% of studies). Based on our findings, we suggest four actionable recommendations for future studies that will help to advance the implementation of sDHTs: (1) consider an in-depth assessment of technology usability beyond user satisfaction and ease of use, (2) expand recruitment to include important user groups such as clinicians and care partners, (3) report the rationale for key study design considerations including the sample size, and (4) provide rich descriptive statistics regarding the study sample to allow a complete understanding of generalizability to other patient populations and contexts of use.

Harmonizing human-computer interaction: Exploring evolution and integration in media and computing

Abstract. This paper delves into the intricate relationship between Human-Computer Interaction (HCI), media, and computing, examining its historical evolution and contemporary challenges. From the rudimentary interfaces of the 1970s to the immersive digital experiences of the present day, HCI has undergone a profound transformation, driven by advancements in technology and changing user expectations. The convergence of media and computing technologies has blurred traditional boundaries, reshaping user interactions and opening new frontiers for research and innovation. Through quantitative analysis and mathematical modeling, researchers gain insights into user behavior, preferences, and interactions, informing the design of more intuitive and engaging interactive systems. However, this integration also poses challenges related to cross-platform compatibility, ethical considerations, and accessibility. By embracing user-centered design principles, ethical stewardship, and technological innovation, HCI researchers and practitioners can navigate these challenges and shape the future of HCI-Media-Computing integration.

Exploring the Feasibility and Acceptability of Technological Interventions to Prevent Adolescents' Exposure to Online Pornography: Qualitative Research.

Amid growing concern over children's access to online pornography, policy makers are looking toward new and emerging technological concepts for unexplored solutions including artificial intelligence and facial recognition. This study sought to explore and ideate emerging technological interventions that are feasible, acceptable, and effective in preventing and controlling the exposure of young people to online pornographic material. We conducted a series of qualitative co-design workshops with both adult (n=8; aged 32-53 years) and adolescent participants (n=4; aged 15-17 years) to ideate potential technological interventions that are feasible, acceptable, and effective at preventing and controlling the exposure of young people to online pornographic material. A story stem methodology was used to explore participants' attitudes toward two unique technological prototypes. Participants expressed a generally favorable view of the proposed technological concepts but remained unconvinced of their overall utility and effectiveness in preventing the intentional viewing of pornography by young people. Age-appropriate parent-child conversations remained participants' preferred approach to mitigating potential harms from pornographic material, with parents also expressing a desire for more educational resources to help them better navigate these discussions. User privacy and data security were a primary concern for participants, particularly surrounding the use and collection of biometric data. Internationally, policy makers are taking action to use age assurance technologies to prevent children's access to online pornography. It is important to consider the needs and opinions of parents and young people in the use and implementation of these technologies. Participants in this study were generally supportive of new and emerging technologies as useful tools in preventing the accidental exposure of young people to online pornographic material. However, participants remained less convinced of their ability to avert intentional viewing, with substantial concerns regarding technological efficacy, adaptability, and user privacy. Further, co-design and prototype refinement are needed to better understand user acceptability and comfortability of these new technological interventions, alongside additional research exploring sociocultural differences in information needs and user experiences.

Development and piloting of nurse-led mHealth care for heart failure patients: A feasibility study

Development and piloting of nurse-led mHealth care for heart failure patients: A feasibility study Abstract: Background: Chronic heart failure (cHI) is the most common reason for hospitalization. Telemonitoring (TM) and Heart Failure Nurses (HFN) can detect decompensations and prevent hospitalizations. Aim: The aim was to develop and examine the feasibility of a digitally supported care-guided care model for cHI patients and to evaluate it in terms of adherence, technology usability, satisfaction, self-care and health literacy, disease knowledge, quality of life and health status. Methods: The study was conducted in a user-centered manner using mixed. The 6-month pilot was carried out in the patients' domestics using qualitative (e.g. focus groups) and quantitative methods (validated questionnaires). Results: A total of n = 30 cHI patients (age: M 66, SD 14 years; ♀ n = 10 [31%], ♂ n = 22 [69%]) completed the clinical testing. The intervention consisted of: Training, the TM application, nursing/medical advice and support and a digital library. Adherence to TM was over 80% (relative adherence: M 87, SD 16%; absolute adherence: M 82, SD 19%). Health literacy, disease knowledge and quality of life increased. The state of health improved and those affected felt more confident in dealing with the disease. No changes were recorded for self-care skills. Conclusions: Hybrid care is very well received and demonstrates the potential to promote self-care for those affected.

Same term, but unequal understanding: differences in digital public health intervention features

Abstract Digital technologies have transformed healthcare delivery and public health, with many countries integrating interventions such as online consultations, electronic health records, and telemedicine to improve population health and healthcare accessibility. Multinational assessments for benchmarking system maturity ask for the degree of implementation of such tools. However, are these interventions as comparable as they claim to be? This talk presents a qualitative analysis of 179 digital public health (DiPH) interventions described in scientific articles. We categorized interventions based on their implementation stages, public health functions, and reported and non-technical features. Telemedicine, health apps, and electronic health record interventions dominated the diverse landscape. While these technology groups already differed greatly in their functions, we identified equally significant differences in the reported intervention characteristics within the groups. For example, telemedicine was not only used in healthcare settings for patients and health professionals but also in primary prevention and research for researchers, policymakers, and healthy individuals. Different interventions reported varying functions, such as remote monitoring, self-monitoring, alarm systems, patient motivation, and user empowerment modules. So, is there one common telemedical intervention? No. Instead, all individual technologies differed to varying degrees. The analysis underscored the diversity of DiPH interventions among and within intervention groups and highlighted the importance of precise terminology for effective planning and evaluation. Instead of using broad classifications like ‘telemedicine,’ interventions should be defined and communicated based on specific technological functions, non-technical characteristics, use cases, and user groups. This approach will promote cross-disciplinary collaboration and foster international comparability across DiPH systems.

Does perceived usability of a multi-component mobile device intervention improve health-related quality of life?

Abstract Background Good health-related quality of life (HRQL) is essential to healthy aging. Prior studies have demonstrated that mobile device technologies can promote HRQL in older adults. However, evidence of technology acceptance in older adults is often inconsistent and poorly understood. Purpose This study aims to 1) describe technology acceptance using efficiency, learnability, user experience (i.e., acceptability), and perceived control from the USABILITY survey of a multi-component mobile device intervention consisting of a wearable activity tracker (Fitbit Versa), access to Lose It app, and text messages (for experimental group only) in older adults at risk for cardiovascular disease, and 2) examine the correlation between technology acceptance and changes in HRQL before and after using each component of the digital intervention. Methods Data were collected using a purpose-built technology usability survey, and HRQL was assessed using the 12-Item Short Form Survey (SF-12), which measured perceived physical and mental health. Correlations were used to identify associations between technology acceptance and HRQL. Results The mean age of participants (n=54) was 65.4 ± 6.0 years; a majority were females (60%), married (53%), Hispanic (66%), and had a high school education or higher (76%). Table 1 shows that the experimental group had considerably higher HRQL at three months, but no differences in technology acceptance were noted. Fitbit technology adoption was found to be correlated with physical HRQL (r=304, p=0.027). The Lose It app showed no correlation with HRQL. Despite receiving higher usability ratings, SMS messages were not correlated with physical or mental HRQL. Conclusion Our findings demonstrate that older persons at risk for cardiovascular disease find mobile device intervention components acceptable. However, each component affected physical and mental health differently. These findings inform more complete technology acceptance models for older individuals' technology design, education, and deployment. Older persons prefer personalized communication, such as customized text messages, as the most favored aspect of the multi-component mobile device intervention. It warrants a larger clinical trial to determine its efficacy on HRQL.

Hyperspectral Imaging Aiding Artificial Intelligence: A Reliable Approach for Food Qualification and Safety

Hyperspectral imaging (HSI) is one of the non-destructive quality assessment methods providing both spatial and spectral information. HSI in food quality and safety can detect the presence of contaminants, adulterants, and quality attributes, such as moisture, ripeness, and microbial spoilage, in a non-destructive manner by analyzing spectral signatures of food components in a wide range of wavelengths with speed and accuracy. However, analyzing HSI data can be quite complicated and time consuming, in addition to needing some special expertise. Artificial intelligence (AI) has shown immense promise in HSI for the assessment of food quality because it is so powerful at coping with irrelevant information, extracting key features, and building calibration models. This review has shown various machine learning (ML) approaches applied to HSI for quality and safety control of foods. It covers the basic concepts of HSI, advanced preprocessing methods, and strategies for wavelength selection and machine learning methods. The application of HSI to AI increases the speed with which food safety and quality can be inspected. This happens through automation in contaminant detection, classification, and prediction of food quality attributes. So, it can enable decisions in real-time by reducing human error at food inspection. This paper outlines their benefits, challenges, and potential improvements while again assessing the validity and practical usability of HSI technologies in developing reliable calibration models for food quality and safety monitoring. The review concludes that HSI integrated with state-of-the-art AI techniques has good potential to significantly improve the assessment of food quality and safety, and that various ML algorithms have their strengths, and contexts in which they are best applied.

Exploring the Application of ISSM and TTF Theories: A Literature Review

The Information System Success Model (ISSM) and Task-Technology Fit (TTF) theories provide valuable frameworks for assessing how effectively technology supports tasks within a system. These models are widely recognized and have been applied separately in numerous studies. However, there has been limited effort in the existing literature to integrate ISSM and TTF into a cohesive framework. This study aims to (1) review the relevant literature applying ISSM and TTF in higher education settings, (2) determine which model is more frequently utilized, and (3) evaluate studies that have integrated both models, with a particular focus on digital libraries. The results indicate that most research has centered on theory development or practical real-world applications, especially in public universities. The integration of ISSM and TTF in digital library contexts remains relatively rare despite their potential to complement one another. ISSM assesses system success through dimensions like service quality, user satisfaction, and net benefits, while TTF focuses on how well the technology fits the tasks it is intended to support, making it highly relevant for evaluating digital services. This study contributes to a deeper understanding of how ISSM and TTF are applied, offering valuable insights for future research. It highlights the untapped potential of combining these models to enhance technology adoption, user satisfaction, and overall system performance in digital libraries and other educational settings. By identifying research gaps, this paper lays the groundwork for further exploration and refinement of these theoretical frameworks to improve technology implementation in education.

Wearables for the Bladder: Stakeholder Perspectives on Moving Multiple Sclerosis Bladder Dysfunction Interventions Into the 21st Century.

Bladder dysfunction (BD) is common in people with multiple sclerosis (MS) and can reduce participation in daily life. Detecting BD early allows for effective prevention-focused treatments such as pelvic floor physical therapy. Pairing neurotechnology with patient-reported outcomes to remotely measure BD could significantly improve monitoring and treatment of BD. Therefore, we describe the process and findings of stakeholder engagement from a human-centered design process to assemble a wearables for the bladder (WeB) kit. Four people with MS with varying BD severity, and 5 MS clinical/research experts had 4 virtual meetings. Commercially available bladder tools were graded for ability to evaluate, monitor, or treat BD. The Health Information Technology Usability Evaluation Scale (utility, usability, feasibility) was used for evaluation. Scoring was performed individually and as a group. Of the 11 devices, 5 obtained mean scores of greater than 6 of 10 for likability, usability, and device utility. The 2 highest scoring (9/10) devices were selected for the pilot. One device measures bladder urine levels, reporting the number/frequency of voids/leaks; the other guides pelvic floor exercises by pairing games on an app with biofeedback from intravaginal sensors. We uncovered critical differences in experts' and patients' appreciation of the tools, and the collaborative engagement led to substantial revisions of initial tool scores. This process underscores the critical role of stakeholder engagement in the selection of digital tools, especially in sensitive domains like pelvic function. Ongoing clinical validation of the selected tools will yield a validated, user-friendly WeB kit that is able to fill gaps in our ability to evaluate BD treatments in people with MS, ultimately reducing the impact of BD on quality of life.

How Time, Living Situation, and Stress Related to Technology Influence User Acceptance and Usability of a Socialization Service for Older Adults and Their Formal and Informal Caregivers: Six-Month Pilot Study.

Considering the growing population of older adults, addressing the influence of loneliness among this demographic group has become imperative, especially due to the link between social isolation and deterioration of mental and physical well-being. Technology has the potential to be used to create innovative solutions to increase socialization and potentially promote healthy aging. This 6-month study examined the usability and acceptability of a technology-based socialization service and explored how stress and living situation affect older adults' and their ecosystem's perceptions of technology, investigating cross-sectional and longitudinal differences among and across user groups. Participants were recruited in Tuscany and Apulia (Italy) through a network of social cooperatives and a research hospital, respectively. A total of 20 older adults were provided with the same technology installed on a tablet and on a smart television. The technology has three functionalities: video calling, playing games, and sharing news. Additionally, 20 informal caregivers (IC) and 13 formal caregivers (FC) connected to the older adults were included in the study. After both initial training in the use of the system (T0) and 6 months of using the system (T6), questionnaires on usability, acceptability, and technostress were filled in by older adults, IC, and FC. Nonparametric or parametric tests were conducted to investigate group differences at both time points and changes over time. Additional analyses on older adults were done to assess whether differences in usability and acceptability were related to living situation (ie, alone or with someone). Furthermore, correlation analyses were performed between usability, acceptability, and stress toward technology at T0 and T6. At both T0 and T6, older adults had lower usability scores than IC and FC and higher anxiety than IC. Over time, there was a significant decrease in older adults' attitudes toward technology score, depicting a negative attitude over time (T0 median 4.2, IQR 0.5; T6 median 3.7, IQR 0.8; Cohen d=0.7), while there was no change for IC and FC. At T0, those living alone had lower acceptability than those living with someone but this difference disappeared at T6. People or participants living with someone had a decline in anxiety, attitudes toward technology, enjoyment, and perceived usefulness. Stress toward technology affected usability and acceptability in the older adult group entering the study (ρ=-.85) but this was not observed after 6 months. In the IC group, stress affected trust at T0 (ρ=-.23) but not at T6. At the start of the study, older adults judged the system to be less usable and more stressful than did the caregivers. Indeed, at first, technostress was correlated with usability and acceptability; however, with repeated use, technostress did not influence the perception of technology. Overall, getting accustomed to technology decreased anxiety and stress toward technology.

Development and validation of an instrument to evaluate the perspective of using the electronic health record in a hospital setting

BackgroundEvaluating healthcare information systems, such as the Electronic Health Records (EHR), is both challenging and essential, especially in resource-limited countries. This study aims to psychometrically develop and validate an instrument (questionnaire) to assess the factors influencing the successful adoption of the EHR system by healthcare professionals in Moroccan university hospitals.MethodsThe questionnaire validation process occurred in two main stages. Initially, data collected from a pilot sample of 164 participants underwent analysis using exploratory factor analysis (EFA) to evaluate the validity and reliability of the retained factor structure. Subsequently, the validity of the overall measurement model was confirmed using confirmatory factor analysis (CFA) in a sample of 368 healthcare professionals.ResultsThe structure of the modified HOT-fit model, comprising seven constructs (System Quality, Information Quality, Information technology Service Quality, User Satisfaction, Organization, Environment, and Clinical Performance), was confirmed through confirmatory factor analysis. Absolute, incremental, and parsimonious fit indices all indicated an appropriate level of acceptability, affirming the robustness of the measurement model. Additionally, the instrument demonstrated adequate reliability and convergent validity, with composite reliability values ranging from 0.75 to 0.89 and average variance extracted (AVE) values ranging from 0.51 to 0.63. Furthermore, the square roots of AVE values exceeded the correlations between different pairs of constructs, and the heterotrait-monotrait ratio of correlations (HTMT) was below 0.85, confirming suitable discriminant validity.ConclusionsThe resulting instrument, due to its rigorous development and validation process, can serve as a reliable and valid tool for assessing the success of information technologies in similar contexts.

VR Simulation: Advancing Practical Skills in Computer Science Education

This study presents the successful integration of Virtual Reality (VR) tools as an element in the computer science curriculum at the German University of Technology, Oman. The research study investigates the use of MyScore, a VR application developed by RWTH Aachen University - Teaching & Research Field Engineering Hydrology as an environment for computer hardware assembly and troubleshooting exercises. The VR simulation utilized in this study acts as a gamified environment, incorporating elements like scorekeeping and interactive challenges to enhance practical learning in computer science, akin to game-based strategies that engage and motivate students. Over some weeks, the project involved seven students and one tutor in immersive learning sessions to develop applied skills in computer hardware assembly with VR technology over conventional teaching methods. Structured surveys and direct observations were used for data collection through students' interactions with the VR sessions. We also evaluated the student's learning experiences as well as the usability of technology. The results showed that the user-friendliness of the VR interface and its ability to accurately simulate real-world tasks associated with computer assembly received both positive and negative reactions. While some students praised the technology for being pretty cutting-edge, some criticized it as unrealistic or non-interactive. We also received complaints that ranged from actually moving around in the virtual space to navigating only through teleportation spark points. Specifically, two students got motion sickness, which is a well-known obstacle associated with VR environments, and consequently left the sessions prematurely. The feedback of the instructor pointed out that setting up the VR equipment is straightforward and described some potential methods. Still, a call for more reliability in simulations and better interfaces began to surface as nevertheless less controversial agenda items. However, the instructor saw how VR has the potential to revolutionize educational practices. Providing interactive views between the VR device and students that can act as new learning methods. The present study extends the discussion on educational technology by providing empirical evidence of the benefits and challenges experienced in deploying VR for technical education implementation. These findings thus support the continued development and validation of VR technologies in pursuit of improved commitment, cost-effectiveness, immersion, and environment quality that may maximize learning outcomes in future educational applications.

Trust and Religiosity: Integrating Technological Acceptance Factors into the Extended Unified Theory of Acceptance and Use of Technology (UTAUT) Model for Zakat Online Payment Systems

The aim of this study is to examine the adoption of digital zakat payment platforms among micro-entrepreneurs, incorporating trust and religiosity into the Unified Theory of Acceptance and Use of Technology (UTAUT) model. This research extends the traditional UTAUT framework by integrating trust and religiosity as additional determinants of technology adoption intention, alongside the model's core constructs of performance expectancy and social influence. Primary data for this study was gathered through a digital survey disseminated to 110 micro-entrepreneurs in the state of Kedah, all of whom are actively registered with the Malaysian Company Commission (SSM), under the auspices of the Ministry of Domestic Trade, Cooperatives, and Consumerism (KPDNKK). The methodological approach is rooted in structural equation modelling, which facilitates a rigorous empirical analysis of the relationships between technological constructs and user intention. The results reveal that trust and performance expectancy, along with social influence, significantly impact micro-entrepreneurs’ intentions to engage with online zakat payment systems. Interestingly, despite the religious nature of zakat, religiosity did not emerge as a significant predictor in the context of this digital payment adoption. This insight suggests that while religious obligation drives the act of zakat itself, it is the technological aspects of trust and anticipated performance that influence the preference for digital payment methods over traditional ones. This research provides valuable implications for zakat institutions and policymakers aiming to foster the digitalization of religious financial transactions. By highlighting key factors that influence digital adoption, the study underscores the potential for zakat management bodies to innovate and promote digital solutions that align with micro-entrepreneurs' expectations and trust requirements. Ultimately, this study charts a path forward for enhancing digital inclusivity in religious financial practices, marking a transition from conventional to modern, technology-enabled means of fulfilling zakat obligations.

Methods for Assessing the Effectiveness of Modern Counter Unmanned Aircraft Systems

Given the growing threat posed by the widespread availability of unmanned aircraft systems (UASs), which can be utilised for various unlawful activities, the need for a standardised method to evaluate the effectiveness of systems capable of detecting, tracking, and identifying (DTI) these devices has become increasingly urgent. This article draws upon research conducted under the European project COURAGEOUS, where 260 existing drone detection systems were analysed, and a methodology was developed for assessing the suitability of C-UASs in relation to specific threat scenarios. The article provides an overview of the most commonly employed technologies in C-UASs, such as radars, visible light cameras, thermal imaging cameras, laser range finders (lidars), and acoustic sensors. It explores the advantages and limitations of each technology, highlighting their reliance on different physical principles, and also briefly touches upon the legal implications associated with their deployment. The article presents the research framework and provides a structural description, alongside the functional and performance requirements, as well as the defined metrics. Furthermore, the methodology for testing the usability and effectiveness of individual C-UAS technologies in addressing specific threat scenarios is elaborated. Lastly, the article offers a concise list of prospective research directions concerning the analysis and evaluation of these technologies.

Technology supported High Intensity Training in chronic non-specific low back pain (the Techno-HIT trial): study protocol of a randomised controlled trial

Chronic low back pain (CLBP) is one of the most common chronic musculoskeletal disorders worldwide. Guidelines recommend exercise therapy (ET) in CLBP management, but more research is needed to investigate...

Facilitating active learning of sectional anatomy with technology-enhanced small-group tasks: Assessment of knowledge gains, technology usability, and students' perceptions.

Learning 2D sectional anatomy facilitates the comprehension of 3D anatomical structures, anatomical relationships, and radiological anatomy. However, the efficacy of technology-enhanced collaborative instructional activities in sectional anatomy remains unclear, especially if theoretical frameworks, namely the Cognitive Theory of Multimedia Learning (CTML), are applied in instructional design. Thus, this study compared the educational impact of distinct 45-min-long technology-enhanced collaborative learning tasks in sectional anatomy. A sample of 115 first-year medical students was randomly divided into three experimental groups that used different supporting technologies to learn the sectional anatomy of the chest: IMAIOS e-learning platform and Microsoft Surface Hub (n = 37); anatomage table (n = 38); anatomage table with CTML-based presets (n = 40). Prelearning and postlearning tests revealed that significant knowledge gains in sectional anatomy were obtained by all groups even though no inter-group differences were found. Moreover, a five-point Likert scale questionnaire showed that the learning session was highly valued by all participants and that users of the anatomage with CTML-based presets reported higher enjoyment than users of the IMAIOS system (mean difference = 0.400; p = 0.037). In addition, students using the IMAIOS system and the anatomage with CTML-based presets provided System Usability Scale (SUS) scores of 67.64 and 67.69, respectively, reaching the benchmark of usability. By contrast, students using the anatomage table without presets awarded a SUS score of 64.14. These results suggest that the integration of multimedia technologies in anatomy teaching and learning should be grounded on CTML principles of instructional design. Otherwise, students' perceptions of ed-tech usability are potentially hindered.

Barriers and facilitators to the uptake of electronic collection and use of patient-reported measures in routine care of older adults: a systematic review with qualitative evidence synthesis.

The aims of this systematic review were to (1) synthesize the available qualitative evidence on the barriers and facilitators influencing implementation of the electronic collection and use of patient-reported measures (PRMs) in older adults' care from various stakeholder perspectives and (2) map these factors to the digital technology implementation framework Non-adoption, Abandonment, challenges to the Scale-up, Spread, Sustainability (NASSS) and behavior change framework Capability, Opportunity, Motivation, Behaviour (COM-B). A search of MEDLINE, CINAHL Plus, and Web of Science databases from 1 January 2001 to 27 October 2021 was conducted and included English language qualitative studies exploring stakeholder perspectives on the electronic collection and use of PRMs in older adults' care. Two authors independently screened studies, conducted data extraction, quality appraisal using the Critical Appraisal Skills Programme (CASP), data coding, assessed confidence in review findings using Grading of Recommendations Assessment, Development, and Evaluation Confidence in the Evidence from Reviews of Qualitative Research (GRADE CERQual), and mapped the findings to NASSS and COM-B. An inductive approach was used to synthesize findings describing the stakeholder perspectives of barriers and facilitators. Twenty-two studies were included from the 3368 records identified. Studies explored older adult, caregiver, healthcare professional, and administrative staff perspectives. Twenty nine of 34 review findings (85%) were graded as having high or moderate confidence. Key factors salient to older adults related to clinical conditions and socio-cultural factors, digital literacy, access to digital technology, and user interface. Factors salient to healthcare professionals related to resource availability to collect and use PRMs, and value of PRMs collection and use. Future efforts to implement electronic collection and use of PRMs in older adults' care should consider addressing the barriers, facilitators, and key theoretical domains identified in this review. Older adults are more likely to adopt electronic completion of PRMs when barriers associated with digital technology access, digital literacy, and user interface are addressed. Future research should explore the perspectives of other stakeholders, including those of organizational leaders, digital technology developers and implementation specialists, in various healthcare settings and explore factors influencing implementation of PREMs. CRD42022295894.

Investigation of human interaction with an augmented remote operating system for scaling in mining applications

Thanks to the advent of telepresence applications, we can remotely take control and operate industrial machinery. Teleoperation removes operators from hazardous workplaces such as mining and plays an essential role in the safety of workers. In addition, augmented telepresence can introduce information that helps the user understand the remote scene. However, remote operation presents challenges since the information received is more limited than what could be perceived by being physically present, such as accurately judging depth. This study investigates how well operators interact with an augmented remote operation scaling system (AROSS) in a mining context when different computer-generated visual interfaces are provided. The system can achieve five visual interfaces: Disocclusion Augmentation view using selective content removal, Novel Perspective view generation, Lidar view, Right (Original) view, and Left (Original) view. We performed two experiments in a mine-like laboratory to analyze human interaction with the designed prototype by applying a mixed research methodology that used questionnaires, interviews, and observations. This mixed methodology consisted of quality of experience methods to discover the users’ requirements from a technological standpoint and user experience methods (i.e., user-centric approaches). We investigated 10 and 11 users’ interactions in two experimental studies. The first experiment focused on identifying small patterns (e.g., cracks in the mine wall), and the second focused on depth and three-dimensional understanding. We considered the first experiment a feasibility test to understand how to conduct the second experiment. Therefore, we designed the second test to assess the technical readiness of AROSS from the users’ perspective. The overall conclusion yields a comprehensive understanding of users’ perceptions and experiences. The quality of experience results favored Left and Right (Original) views for remote control, indicating a preference among remote operators using natural (Original) views due to their facilitation of environmental comprehension. User experience analysis revealed the reason why other views were less favored and what their potential benefits are. Specifically, Novel Perspective and Lidar views were found helpful for depth perception, and Disocclusion Augmentation view functionality could be enhanced if robot arm position tracking is enabled. These insights inform design recommendations, emphasizing the value of incorporating Disocclusion Augmentation and Novel Perspective views and suggesting improvements to enhance system usability.

Behind the curtain: exploring the inter-governmental collaboration mechanisms for e-governance platforms

PurposeTo fill the gap, this article examines the inter-governmental collaboration mechanisms behind the platform curtain.Design/methodology/approachBehind the curtain is to look at what makes things happen backstage. For collaborative e-governance platforms, scholars have assumed that technological factors and user characteristics are the determinants for platform success. Little attention has been paid to the issue of how multiple governments, acting as platform co-builders and co-operators, interact and collaborate backstage to provide integrated e-services.FindingsBased on data from survey questionnaires sent to government employees, the results show that governments’ information processing capacities cannot directly affect collaboration; however, these capacities can impact collaboration via the mediating variable of horizontal relations. In addition, we found that higher-ranking authorities are better suited to intervene once horizontal relations have been established and that more adaptable organizations are better at forming horizontal relations with peers. For governments participating in collaborative e-governance platforms, our findings are practically applicable.Originality/valueThe research question reads as: How do various government departments acting as platform co-builders and co-operators judge their collaboration performance, and what collaboration mechanisms contribute to it? We study this research question by constructing a conceptual model based on the Organizational Information Processing Theory (OIPT) and the Collaborative Governance Theory (CGT), both suggesting information processing capacities, organizational flexibility, horizontal relations and vertical intervention as indispensable factors influencing collaboration performance in ICT-supported groupwork. We propose and test four hypotheses on the relationships among these four factors to reveal the inter-governmental collaboration mechanisms for cross-government platformisation projects.

Non-user acceptance of autonomous technology: A survey of bicyclist receptivity to fully autonomous vehicles

Whereas the information systems literature mainly has focused on the individual user acceptance of technology, this study focuses on non-user acceptance, termed technology receptivity. Autonomous vehicles (AVs) represent an emerging technology that challenges individual technology user acceptance. Whereas AVs promise several advantages, their success is conditioned on public trust. AVs impact not only those who use them but also those who share the environment with them, such as bicyclists. Empirical research has been characterized by several competing constructs aimed at explaining AV receptivity. In this article, we (1) review extant research on the receptivity of AVs, and (2) develop and validate a model of AV receptivity. A cross-sectional survey of 219 bicyclists showed empirical support for the model. The model can be a useful tool for the AV industry and policymakers in need of assessing the likelihood of success for a wider AV diffusion and help them understand intervention strategies to address populations that may be less inclined to accept the new technology on public roads. We offer several recommendations for future research on refining the measurement instrument and enhancing our understanding of AV and autonomous technology receptivity.