Service System Research Articles

Theorizing the Role of Sex Educators in the Resistance and Reification of Epistemic Injustices Related to the Sexual Expression of People with Intellectual Disability

AbstractPeople with intellectual disability face a variety of epistemic injustices—systems of knowledge and educational inequality—related to their access to sex education and perceptions of their sexuality. Sex educators are in a position to address these injustices; however, they may not be fully aware of their own epistemic ethics. Furthermore, there is little theoretical understanding of how sex educators provide instruction within an environment that exhibits hostility toward the sexual expression of those with intellectual disability. This grounded theory study of interviews with 58 people who taught sex education to people with intellectual disability sought to understand the role of educators in perpetuating and resisting epistemic injustice by utilizing sex education to either facilitate or restrict the sexual expression of people with disabilities. We identified four micro-contexts: centralizing capacity to consent, emphasizing risk, desexualizing (through) sex education, and acknowledging gender identity. In each micro-context, we explore mechanisms of how educators were either allied in support of autonomy (person-centered values, expertise, access to curricular resources, self-advocates as teachers and partners, subversiveness, and de-problematizing normative sexual behavior) or reified sexual stigmas (fear of sexual abuse and sexual perpetration, conscripting to asexuality, the paternalistic service system, and complex ethical dilemmas) in the context of hostility to sex education and sexual expression. These findings have implications for promoting prosocial sexual expression and access to sex education for people with intellectual disability.

The Construction of a Socialized Service Platform and System for “Internet + Agriculture” in China

The mismatch between supply and demand and inefficient supply in China’s agricultural product market is quite severe, making agricultural supply-side structural reform an important topic and task for rural economic work in China. The successful implementation of agricultural supply-side reform requires a comprehensive agricultural social service platform and system to support it. However, the current agricultural social service platform system in China faces issues such as a lack of coordination among service entities and poor information communication, making it difficult to meet the demands of supply-side reform. To address this issue, under the new circumstances of supply-side reform, this paper proposes the idea of reorganizing the agricultural social service platform and system through industrial chain collaboration theory, and applying “internet +” for technological reengineering of the agricultural social service platform system. Based on this, a new agricultural social service platform system architecture is constructed, which includes service entities, service platforms, service content, and operational models. The research findings provide guidance for agricultural product producers, distributors, sellers, and related service entities along the agricultural industry chain on how to use “internet +” for collaborative decision-making. This approach is beneficial for addressing the supply-demand imbalance and low resource allocation efficiency in China’s agricultural product market, thereby advancing the structural reform of China’s agricultural supply side.

Analysis of the Current Situation of Scientific and Technological Achievements Transformation and Suggestions for Countermeasures

Taking Huizhou City as an example, this study discusses in depth the status quo, existing problems and improvement countermeasures of scientific and technological achievements transformation. This study adopts the literature research method and comparative analysis method, combines the official data and literature released by Huizhou Municipal Government, based on the importance of transformation of scientific and technological achievements to the high-quality development of the economy, analyses the role of transformation of scientific and technological achievements in Huizhou City on the enhancement of the economic development and the regional innovation capacity, identifies and solves the key problems in the process of transformation of scientific and technological achievements, and puts forward optimization countermeasures. The results of the study show that although Huizhou City has made progress in the transformation of scientific and technological achievements, there are still problems such as insufficient long-term cooperation mechanisms and low levels of cooperation. The conclusion points out that Huizhou needs to establish a long-term cooperation mechanism, upgrade the level of cooperation, strengthen the participation of local universities and research institutes, and improve the service system for the transformation of scientific and technological achievements in order to promote the effective transformation and industrialisation of scientific and technological achievements.

A Regional Efficiency Assessment of Long-Term Care Services in Taiwan

Taiwan is currently an aging society and will be a super-aging society in the near future. The purpose of this research is to use two models of data envelopment analysis (DEA)—the slacks-based measurement (SBM) model and the dynamic slacks-based measurement (DSBM) model—to analyze the efficiency of long-term care (LTC) in Taiwan. This analysis aims to explore the current situation of LTC in Taiwan and provide policy recommendations for LTC. The computation empirical result on the LTC efficiency score presents that the DSBM model exhibits higher efficiency than the SBM model after considering the carry-over variable in the former model. The result from the SBM model indicates that Taiwan’s outlying islands display the worst LTC efficiency, but this result does not appear in the DSBM model. Lastly, these two models both indicate that the number of elderly people being serviced in institutions exhibits higher efficiency and lower slack than those serviced in homes in 2017 and 2018. This paper concludes that the DEA approach is a viable method for examining the performance of the LTC services system as Taiwan approaches a super-aged society.

Administrative and legal framework for the introduction of the electronic notarial system in Ukraine

The article is dedicated to the study of the administrative and legal foundations for the implementation of the electronic notarial system in Ukraine. The author examines the process of transitioning from the traditional paper-based notarial system to a digital one, highlighting the benefits of increased efficiency, document security, and accessibility. The study focuses on the phased approach adopted by the government to implement the e-notary system, outlining key stages such as the creation of electronic registries, the development of a digital archive for notarial acts, and the introduction of a system for online notarial services. These developments represent a significant modernization of Ukraine’s notarial services. The author emphasizes the need for substantial legal reforms to support the full-scale digitalization of notarial services. It is highlighted that the Ukrainian Law on Notariate currently lacks explicit provisions for the use of digital technologies, which necessitates amendments to accommodate electronic notarial acts, remote notarization, and the integration of digital signatures. Additionally, the article discusses the challenge of aligning the e-notary system with European standards, especially regarding the cross-border recognition of electronic documents. The alignment of Ukrainian notarial laws with international frameworks is crucial for ensuring the system’s compatibility with global legal standards. The article identifies several key advantages of the e-notary system, including the automation of processes, which significantly reduces the time and administrative burden involved in notarial acts. Enhanced security measures, such as digital signatures and QR codes, provide protection against forgery and unauthorized alterations of notarial documents. Furthermore, the integration of the e-notary system with state databases facilitates efficient information exchange, thereby improving the accuracy and reliability of notarial services. These factors contribute to a more transparent and effective notarial system that can better meet the needs of modern society. Of particular note is the author’s focus on the importance of cybersecurity and data protection in ensuring the long-term success of the e-notary system. The article underscores the need for robust security measures to protect sensitive legal information from cyber threats, which are increasingly becoming a concern in the digital age. The author concludes by outlining prospects for further research, particularly in the areas of legal reform, public trust in digital notarial services, and the technological infrastructure needed to ensure the resilience and security of the electronic notarial system.

Organizational Commitment of Officers in Nakhon Si Thammarat Provincial Governor's Office

Background and Aim: As a result of the reform of Thailand's civil service system, officers of the Nakhon Si Thammarat Provincial Office must act efficiently and effectively according to both agency and individual indicators. This causes some officers to perform their duties under stressful conditions. As a result, the agency's officers are frequently changed in and out. This research, therefore, aims to (1) study the level of the work environment of organizational commitment of officers in the Nakhon Si Thammarat Provincial Office. And (2) compare factors of organizational commitment among officers. Nakhon Si Thammarat Provincial Office is classified by operating environment, Quality of life at work, corporate culture, Motivation for work, and job satisfaction. Materials and Methods: This research used quantitative research methods to study. The tool used to collect data is a questionnaire. Data analysis, according to objective 1, uses statistics on frequency distribution, percentage, mean, and standard deviation to analyze data. As for data analysis according to objective 2, one-way ANOVA test statistics were used to test statistical hypotheses. At the statistical significance level of .05 Results: The study results found that the officers 's organizational commitment in the Nakhon Si Thammarat Provincial Office is at the highest level overall. To consider each aspect, it was found that organizational culture at a high level is first, followed by job satisfaction. At a high level, organizational commitment, a high level of quality of life at work at a high level, and motivation in practice are the last. The results of comparing organizational commitment factors of officers in the Nakhon Si Thammarat Provincial Office found that officers with a quality of life at work Motivation for work, and job satisfaction are different and Have ties to different organizations at the significance at 0.05 level. Conclusion: The study emphasizes that a strong organizational culture and job satisfaction are the main factors driving the high organizational commitment among officers in the Nakhon Si Thammarat Provincial Office. Additionally, there is a strong correlation between variations in officers' organizational commitment and differences in job satisfaction, motivation, and quality of life at work.

Implementation of Good Governance as An Acceleration of Public Services at The Village Level

The slow administrative process, lack of public participation in decision-making, and low transparency and accountability in public financial management are the main problems in public services in Sungai Limau Village, Pusako District, Siak Regency. One of the efforts to improve the service system that still faces various challenges is through the implementation of good governance. This study aims to examine the implementation of good governance in public services in Sungai Limau Village, Pusako District, Siak Regency. This study uses the Focus Group Discussion (FGD) research method. The data collection method in this study involves a review of literature. After the data is collected, the analysis is carried out by filtering relevant data, presenting the data, and finally making conclusions. The findings of the study indicate that the application of good governance principles can accelerate public services at the village level, as seen in Sungai Limau Village, Pusako District, Siak Regency. Therefore, the recommendation that can be taken from this finding is the importance of implementing good governance principles consistently to enhance the standard of public services and boost community engagement and satisfaction.

ORGANIZATION OF METHODOLOGICAL PRINCIPLES OF THE STATE INNOVATION POLICY IN THE SPHERE OF INFORMATIZATION OF THE HEALTH PROTECTION SYSTEM OF UKRAINE

The article highlights the key issues related to the need to modernize the health care system, globalization and integration into international structures, health care reform. In Ukraine, the process of health care reform is underway, which involves increasing the efficiency of the medical services system, their availability and quality. Innovations can accelerate these processes, in particular through the introduction of digital technologies (e-health, telemedicine), automation of management of medical facilities, development of remote diagnosis and treatment. The state innovation policy will allow to more effectively prepare for similar challenges in the future through the development of new vaccines, diagnostic methods, monitoring systems and management of medical resources. Support from the state (for example, through preferential taxation) to the development of the private medical services sector will reduce the burden on the state budget. In addition, it contributes to the attraction of investments in this area. Therefore, the state innovation policy in the field of health care is a relevant tool for ensuring the sustainable development of the health care system of Ukraine, increasing its efficiency and competitiveness, which meets the modern challenges and needs of society. The authors analyze the key aspects of the state policy aimed at the informatization of medical institutions, in particular, the digitalization of medical services, the introduction of electronic medicine, the creation of unified information platforms and patient databases. The article examines the importance of developing a clear methodology for the implementation of innovative solutions, as well as the role of the state in creating favorable conditions for the informatization of the health care system. The authors also analyze the international experience and the possibilities of its adaptation for Ukrainian realities, emphasizing the need to establish effective cooperation between state bodies, medical institutions and technological companies. The article concludes about the importance of an integrated approach to the informatization of the health care sector in order to improve the quality of medical services and increase the efficiency of medical resource management.

Home Services Recommendation System using Machine Learning for Urban Areas

The Kotlin-based on-demand home service system streamlines household tasks by offering services such as repairs, cleaning, gardening, and plumbing. In today's fast-paced world, it provides quick solutions for maintaining a clean and hygienic living environment. The Housekeeper Finder app is a prominent player in this space, utilizing advanced machine learning algorithms to deliver personalized service recommendations based on user preferences. It includes essential services like cooking, laundry, and elder care, along with a robust feedback system to improve service quality. Users can easily book services from anywhere, leveraging GPS technology to connect them with nearby providers. The "Domestic Android Application for Home Services" further enhances accessibility through location-based service requests and mapping capabilities for a seamless user experience across platforms.A s cities transition into Smart Cities, integrated information systems open new avenues for urban service recommendations, fostering liveability and sustainability. Recommendation systems analyse user behaviour to provide tailored suggestions using techniques like collaborative filtering and hybrid methods. In response to the challenges of modern work culture, the e-commerce landscape now offers easy access to essential services via mobile applications, ultimately transforming how households address their needs and promoting safer, cleaner living space.

The Self-Improving Customer Service System: How AI Learns from Every Interaction

This article explores the transformative impact of self-improving AI systems in customer service, examining the parallels between AI and human learning processes, the mechanics of AI self-improvement, and the advantages of AI's learning at scale. It delves into real-world applications and impacts across various industries, highlighting improvements in personalization, efficiency, accuracy, customer satisfaction, and cost reduction. The article also addresses ethical considerations such as data privacy, transparency, and bias mitigation, while offering a future outlook on advanced AI capabilities in emotional intelligence, predictive service, and seamless human-AI collaboration. Through a comprehensive analysis of current technologies and future possibilities, this study provides insights into how self-improving AI is revolutionizing customer service, promising more efficient, personalized, and satisfying experiences for customers.

Feasibility study of establishing an integrated geographic information system: a case study of medical libraries

PurposeMedical libraries can extend their resources’ accessibility by creating a network through web-based geographical information system (WEBGIS) that connects physical and non-physical resources. Geographical information system (GIS allows) libraries to create strong connections with other libraries by establishing a shared server for loading and using digital information. This research aims to explore the feasibility of creating a unified GIS-based service system for medical libraries.Design/methodology/approachThe target population for this study includes a total of 32 medical libraries across three medical universities (in this case called A, B and C). A researcher-designed 34-item questionnaire was applied in this study.FindingsFindings revealed that the libraries affiliated with University A have the highest average (46.54%) and better situation in terms of all of the needed infrastructures. Furthermore, in terms of the technical infrastructure required for implementing the integrated WEBGIS, the libraries of University B are in a better situation in comparison with other libraries (64.55%). Weak technical infrastructure belongs to libraries affiliated with University C, with 59.17% availability of infrastructure. The findings underscored the existing gaps in various aspects and highlighted the need for further improvements, particularly in financial and legal aspects, to enhance the overall availability of infrastructure.Originality/valueThis study was conducted for the first time in medical science libraries. The findings of this research shed light on the shortages within the surveyed universities in terms of human infrastructure. Results highlight the need for financial, legal and technical support to bridge the gap between the current status and the desired situation. By focusing on improving the various infrastructural aspects, libraries can foster a conducive environment for the effective utilization of spatial information systems, ultimately benefiting academic research, education and overall information management in the field of medical sciences.

Hospital Customer Competition Issues are being addressed through Confirmation Factor Analysis on Experiential Marketing, Brand Trust, and Loyalty

Introduction The post-COVID-19 pandemic has caused an epidemiological transition that has pushed the pace of development of the health service system even further. Issues and revolutions in the health service industry have made all health service industry providers compete with each other to get service users with competitive advantages in the potential global health market. The hospital has improved revenue sustainability while promoting quality assurance practices. These healthcare industry managers have become adept at introducing business practices into business operations to increase the market for hospital customers. Exploratory factor analysis on important marketing dimensions such as experiential marketing, brand trust, and patient loyalty is very much needed in the issue of competition in the health service industry in hospitals. Materials and Methods This research was quantitative research with a survey approach to outpatients with a sample size of n=255 patients according to Lemeshow (1997). Identification of loading factor analysis includes experiential marketing variables, brand trust, and loyalty. Data analysis used IBM SPSS Statistics 26 Results The research results showed 1) an important loading factor on the experiential marketing variable is the Think dimension indicator (0.845), 2) an important loading factor on the brand trust variable is the brand characteristic dimension (0.945) and 3) an important loading factor on variable loyalty is Repeat Purchase (0.925) Conclusion Dimension of brand trust is the most important dimension in the issue of competition in the health service industry in hospitals. Strengthening and expanding hospital branding as a promotion strategy to add positive value to the reputation of patient and community services at the hospital.

Beyond child abuse: the array of family problems brought to the child welfare system

ABSTRACT The majority of children referred to child protective services (CPS) system are not suspected of physical or sexual abuse but face other risks, often captured under neglect. This population-based study analyzed data for 145,745 children referred to the Pennsylvania’s child welfare system in 2021. Parental substance use (28%), child behavioral concerns (24%), and unmet material needs (23%) were the most common allegations. Half of referrals included multiple concerns, but only 34% were valadated, indicating service intervention. Child behavioral health was the most frequent standalone concern (14%). Increasing access to mental health and substance use treatment may reduce CPS referrals.

Analisis perhitungan dan pencatatan penerimaan Bea Perolehan Hak atas Tanah dan Bangunan di Badan Pendapatan Daerah Kabupaten Minahasa

Land and Building Acquisition Fee (or BPHTB) is an important source of regional income to support development in Minahasa Regency. This research aims 1) To find out the calculation of fees for acquiring land and building rights at the Regency Regional Revenue Agency Minahasa. 2) To find out the system for recording fees for acquiring rights to land and buildings at the Regency Regional Revenue Agency Minahasa. The data analysis method used in this research is the descriptive analysis method with data collection methods, namely interviews and documentation. The research results show that the calculation of BPHTB is carried out after the NPOP is determined as the basis for taxation minus the Non-Taxable Tax Object Acquisition Value (NPOPTKP) of IDR 60,000,000 for each taxpayer and IDR 300,000,000 for rights due to inheritance or testamentary grants. Then multiplied by a rate of 5%. The calculation has been carried out in accordance with the regulations, namely Minahasa Regency Regional Regulation Number 2 of 2011 concerning Land and Building Acquisition Fees. Recording of BPHTB receipts is adjusted to the taxes received and recording is carried out through proof of deposit, which can be in the form of a Deposit Certificate (SKS) from a bank or bank statement, all payment data is then inputted into the application system digitally. The BPHTB transaction or receipt recording system uses the BPHTB application system which is integrated with the land registration service system by the National Land Agency (or BPN).

Spatiotemporal distribution and meteorological factors of hemorrhagic fever with renal syndrome in Hubei province.

Hemorrhagic fever with renal syndrome (HFRS) is a vital rodent-borne disease, and poses a serious public health threat in Hubei province. We aimed to explore the spatiotemporal distribution of HFRS in Hubei province during 2005-2022, and the effects of meteorological factors. Data on HFRS cases at the county level in Hubei province during 2005-2022 were obtained from the Chinese Center for Disease Prevention and Control Information System. The monthly meteorological data at the city level was extracted from the China Meteorological Data Sharing Service System from 2016 to 2020. Descriptive analyses, joinpoint regression model, spatial correlation analyses, Geodetector model and autoregressive integrated moving average (ARIMA) model were conducted to investigate the epidemic characteristics, temporal trend, spatial distribution, influencing factors of HFRS and predict its trend. A total of 6,295 cases were reported in Hubei province during 2005-2022, with an average incidence of 6/1,000,000. Most cases were males (74.52%) and aged 40-69 years (71.87%). The monthly HFRS cases showed two seasonal peaks, which were summer (May to June) and winter (November to December). The HFRS incidence remained fluctuating at a low level during 2005-2015, followed an increasing trend during 2015-2018, and then decreased during 2018-2022. Hotspots were concentrated in the center of Hubei province in all 3 periods, including Qianjiang, Tianmen and some counties from Xiangyang, Jingmen and Jingzhou cities. The distribution of HFRS had a positive association with wind speed, while a "V"-shaped correlation with mean temperature, with an explanatory power of 3.21% and 1.03% respectively (both P <0.05). The ARIMA model predicted about 1,223 cases occurred in the next 3 years. HFRS cases showed seasonal fluctuation and spatial clustering in Hubei province. Central plain areas showed high risk of HFRS. Wind speed and mean temperature had significant effects on the transmission of HFRS in Hubei province. The results alert health authorities to conduct disease-climate surveillance and comprehensive prevention strategies, especially in high-risk counties.

Patient Satisfaction at Aisyiyah RSU Klaten

Patient satisfaction in hospital services can also be achieved from the service system provided by the hospital. Hospitals as health service institutions are required to provide fast, quality and affordable services to provide satisfaction for patients. The purpose of this study is to determine the influence of waiting time, service quality, officer attitude and information technology on patient satisfaction at Aisyiyah Klaten Hospital. The method of this research is quantitative descriptive. The number of research respondents was 120, which was determined by accidental sampling technique. The results of the study showed that waiting time (p value 0.000), officer attitude (p value 0.008) and information technology (p value 0.015) had a positive and significant effect on patient satisfaction in health services at RSU 'Aisyiyah Klaten.The quality of service (p value 0.775) had no effect on patient satisfaction in health services at RSU 'Aisyiyah Klaten. The suggestion of this research is that information technology should be better and easily accessible so that patient satisfaction increases so that the quality of hospital services is even better. Keywords: satisfaction, service quality, officer attitude, information technology, waiting time

Strategi Fundraising Zakat, Infaq dan Sedekah Melalui Sistem Berbayar Non-Tunai Quick Response Code Indonesian Standard (Qris) di Baznas Kota Palopo

The purpose of this study is to see how far the implementation of the strategy of fundraising zakat funds using the QRIS no-cash paid system and how the flow of zakat payments through QRIS in BAZNAS Palopo City district. This research is a field research with a qualitative descriptive approach, and data collection is obtained from interviews and field observations. The results of the study show that the implementation of the fundraising and zakat strategy using QRIS at BAZNAS Palopo City goes through several stages, namely determining Muzakki's segments and targets, preparing human resources, building a communication system and compiling a service system. Not only that, BAZNAS Palopo City also runs a marketing communication strategy. That is by making interesting programs, creating feelings of empathy, collaborating with other companies, and providing the best service. To process zakat payments with QRIS, muzakki only need to scan the QR code for zakat payments at BAZNAS Palopo City, then follow the next payment steps. In a matter of minutes and without going to the BAZNAS Palopo City office, muzakki can pay their zakat whenever and wherever they are.

Fear of the Cancer Coming Back: A Metasynthesis of Fear of Recurrence in Breast Cancer.

This review aimed to consolidate existing knowledge on this phenomenon by incorporating direct testimonies from individuals who have experienced breast cancer. A thorough metasynthesis of qualitative studies was conducted. English articles published prior to September 18 2023 were searched from eight databases, including PubMed, Cochrane Library, Web of Science, Embase, the Chinese biomedical literature service system, the China National Knowledge Infrastructure, the Wanfang Database, and the Wipu Database. After screening the titles, abstracts, and full texts, six articles were finally included in the quality appraisal and metaaggregation. A total of 30 research findings were distilled and integrated into three themes: causes of fear of cancer recurrence (FCR); feelings of FCR; coping with FCR; and six subthemes: disease treatment factors; psychological factors; FCR is worry and fear; overcoming; negative response; positive response. FCR is a subjective feeling; it is influenced by the interplay between the external environment (adjuvant therapy) and internal environment (psychological factors). Therefore, future care measures should be designed comprehensively, considering the individual characteristics of breast cancer survivors and the external environment. This could be the primary focus for addressing FCR in cancer patients in the future.

Construction of Smart Clothing Service System for the Health and Well-Being of the Aging Community in a Sustainable Society

Objective: The phenomenon of global aging is becoming more and more severe, and security services such as nursing and guardianship for the elderly have become the focus of social attention. According to the data released by the World Health Organization, by 2030, one out of every six people will be over 60 years old. By 2050, the world population will be 2.1 billion over 60 years old, and the number of people over 80 years old will reach 460 million. This paper aims to monitor the health and services of aging clothing intelligently for the health and well-being of the aging community in a sustainable society, starting from the physiological and psychological needs of the new elderly. Theoretical Framework: In the age-appropriate smart clothing service system, the critical link is to construct the human-computer interaction mode of clothing and wearable devices, establish a design paradigm from single interaction to multi-interaction, and form a service terminal based on smart wearable. Method: This paper designs an aging smart clothing design system using field research, questionnaires, interviews, etc., analyzes the aging smart wearable clothing evaluation system, and constructs aging smart clothing that meets the actual needs of health and well-being for the elderly in a sustainable society. Results and Discussion: In this research, The results obtained sustainable design theories and methods combined with interdisciplinary research tools as the basis of data analysis from the aging intelligent clothing product design system, age-appropriate smart clothing service system, and age-appropriate smart clothing evaluation system. Research Implications: Population aging has been the basic national condition of our country for quite a long time in the future, and "healthy aging" is a strategic measure put forward by the government around the intelligent care service system for the elderly, communities, and institutions. Important direction. Among them, how to build an age-appropriate smart wearable product service system has become the main development content. Therefore, its intelligence and synergistic combination with terminals such as communities, caregivers, and hospitals will become the trend of smart elderly care. Originality/Value: This study contributes to Construct a systematic design of a new intelligent wearable clothing service system for the elderly, which is a great of significance for improving the service quality index of the health and well-being of the elderly. At the same time, it is of great value to expand and deepen the concept of sustainable design.

Translation, Reliability and Development of a Calculator for the Brazilian Portuguese Version of the Family Empowerment Scale (FES) in Caregivers of Individuals With Cerebral Palsy.

Care for patients with cerebral palsy (CP) poses significant challenges, with emphasis on the crucial role of family involvement in patients' well-being. The Family Empowerment Scale (FES) assesses parents/caregivers' perception of their ability to promote and influence their children's development in three domains: family, service system and community. The objectives of this study were to translate the FES into Brazilian Portuguese, to develop a calculator for data transformation and analysis and to evaluate the psychometric properties of the scale with Brazilian caregivers of children and adolescents with CP. Translation occurred in four stages: translation, synthesis, back-translation and review of the translated version. A calculator was then developed in the Excel program, to present data in absolute values and graphically for each subscale. Statistical analysis included Bland-Altman, Intraclass Correlation Coefficient (ICC), Internal Consistency, and Floor and Ceiling Effect. In total, 50 parents and caregivers participated to the measurement properties investigation, and the scale demonstrated good reliability for the family (ICC = 0.80) and services (ICC = 0.81) subscales, as well as for the overall scale (ICC = 0.88). The community subscale showed moderate reliability (ICC = 0.68), with an adequate Cronbach's alpha (0.89). The FES showed no ceiling or floor effects and a small limit of agreement. The data of all participants were analysed using the calculator. The FES-Brazilian Portuguese presented good reliability for assessing family empowerment in caregivers of children and adolescents with CP in Brazil, offering insights into this construct and guiding family-centred interventions. In addition, the calculator could be viable for adequate management and dissemination of data.