This study explores the crucial role of Information and Communication Technology (ICT) in managing the COVID-19 pandemic, focusing on its impact on surveillance, contact tracing, patient monitoring, telemedicine, artificial intelligence (AI), vaccination logistics, communication, and public education. ICT has facilitated the collection and analysis of real-time data, enabling authorities to make informed decisions about containment strategies. Digital contact tracing systems have been instrumental in limiting the virus's spread, while remote patient monitoring and telemedicine have allowed healthcare services to continue with minimal transmission risk. AI and machine learning have enhanced the speed and accuracy of COVID-19 diagnosis, and ICT has streamlined vaccine distribution and monitoring to ensure equitable access. Additionally, online platforms have played a key role in public education, fostering collaboration among researchers and promoting interdisciplinary research efforts. The study emphasizes that the continued integration of ICT into healthcare systems is critical for addressing future global health crises. However, policymakers must invest in ICT infrastructure, bridge the digital divide, and ensure that marginalized populations have equitable access to these technologies. The findings highlight the importance of ongoing ICT development to improve healthcare outcomes in future pandemics and suggest that collaboration across sectors is essential for maximizing the potential of these digital tools. Ultimately, ICT has been pivotal in the effective management of the COVID-19 pandemic and will be vital in future crisis preparedness.
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