Service Support System Research Articles

Beyond Assistance: Amplifying the Lived Experiences of Marginalized Communities Navigating Support Service Systems in Mississippi

Beyond Assistance: Amplifying the Lived Experiences of Marginalized Communities Navigating Support Service Systems in Mississippi

Study on the Theme Evolution and Synergy Assessment of China’s New Energy Vehicle Policy Texts

Drawing on data from 133 Chinese New Energy Vehicle (NEV) policy documents from 2007 to 2023, this study utilizes Dynamic Topic Modelling (DTM), social network analysis and a quantitative model to investigate the evolutionary path of policy themes and the coordination effects. The following results were obtained. (1) A thematic cross-sectional analysis identified six core policy themes, namely, coordinated promotion of technology and finance, industry development and safety standardisation, market service and technical support systems, promotion strategy and urban cluster development, industrial capital and safety supervision mechanisms, and policy support and market expansion. The analysis also mapped the distribution of hot spots within these themes. (2) The keyword co-occurrence network of the NEV policy indicated that the network structure evolved from an initial ‘overall dispersion–theme concentration’, comprising 16 policy themes, to an ‘overall stability–theme coordination’, consisting of 14 policy themes. (3) The coordination degrees across the three types of policies exhibited a consistent upward spiral, with the comprehensive coordination index surging from 30 in 2007 to 951 in 2023, underscoring the complementary effects among policy instruments. These conclusions offer valuable insights for government departments to understand NEV development trends and dynamically adjust policy themes accordingly.

Exploration of the Influencing Factors of Farmers' Willingness and Behavior in New Media Marketing under the Background of “Digital Commerce and Rural Development”

Under the background of “Digital Commerce and Rural Development”, utilizing new media for marketing has become the main way to expand the sales of agricultural products.This paper takes farmer survey data as a sample, based on the theory of planned behavior, explores the influencing factors of the “Digital Commerce and Rural Development” policy, and establishes a model of the influencing factors of farmer’ new media marketing willingness and behavior in the new media environment.Research has found that subjective norms have become the most important factor influencing farmers’ attitudes towards using new media for marketing agricultural products. The policy of Digital Commerce and Rural Development’ has become the most important factor affecting farmers’ intention to use new media for marketing agricultural products. Perceived behavioral control does not have a significant impact on farmers’ attitudes and intentions towards using new media for marketing agricultural products.From the aspects of strengthening the concept of new media marketing, carrying out training of new media marketing, building a public service support system, and cultivating and introducing professional and technical personnel, this paper provides policy suggestions for enhancing farmers’ willingness to carry out new media marketing.

Teachers and Teaching Assistants – Teamwork as Prevention of School Failure of Pupils During Primary Education

This paper investigates the topic of teacher-teaching assistant collaboration in supporting pupils who are at risk of school failure. This topic was addressed, as one of the subtopics, by a longitudinal research study investigating the causes of school failure/success among primary school pupils in the Czech Republic. The aim of the present study is to describe the activities that teaching assistants pursue in relation to “at-risk” pupils or in relation to other pupils in the classroom. The descriptive part of the paper also reviews various forms of teacher-teaching assistant collaboration during the teaching process. This empirical study consists of two parts. In the theoretical introduction, we describe the system of support and advisory services used to implement inclusive education in Czech schools. We also describe the legislative definition of the teaching assistant position and present his/her job description. The empirical part of the paper presents the conclusions of our research survey, which captures how teaching assistance is currently practiced in Czech primary education.

A Study on the Employment Support Service System for Visually Impaired College Students in China

At present, the problem of difficult employment for disabled college students in China is becoming more and more prominent, and the construction of an employment support service system for colleges and universities is one of the most important means of alleviating the employment pressure on disabled college students and promoting the healthy development of society. Based on the perspectives of visually impaired college students and colleges and universities, this study adopts qualitative research methods such as interview method and observation method, selects 10 visually impaired students from a college in China as the research object, and statistically analyses the raw data of the interviews with NVivo data analysis tools, and builds a college employment support service system with the core of education and training and support, employment guidance and consulting, social resources integration and enhancing social and enterprise inclusiveness. The service system is of great practical significance for promoting high-quality employment and better integration of visually impaired students into society, as well as creating a harmonious and inclusive employment support environment.

RESEARCH ON THE INCLUSIVE EDUCATION ADAPTABILITY OF VISUALLY IMPAIRED COLLEGE STUDENTS IN CHINA

The education of visually impaired students in China has also gone through a developmental stage from "segregated education" to "special education" and then to "inclusive education". In this paper, we take the visually impaired students at Binzhou Medical College, the first university in China to provide higher education for the disabled, as the research object. The study was carried out to investigate the adaptability of visually impaired students, using various research methods such as literature review method, questionnaire method and case study method, we investigated and researched the adaptation of visually impaired students to inclusive education from several aspects such as quality of life, social support, mental health level, self-esteem and self-efficacy study. Finally, the study proposed several countermeasures and suggestions, such as attaching importance to the physical and psychological rehabilitation of visually impaired students, emphasising the inclusive of education and rehabilitation, strengthening the training of professional teachers for visually impaired students, emphasising the complementarity between schools and professions, and improving the employment support service system for visually impaired students, which are of great significance in promoting the development of the cause of inclusive education for visually impaired students and improving the adaptability of inclusive education for visually impaired students.

Analysis of the Quality of Community Satisfaction in Public Services in Tanjungpinang Class I State Detention House

This thesis research is entitled: Analysis of the Quality of Community Satisfaction in Public Services at the Tanjungpinang Class I State Detention House. This research was carried out in response to complaints from community members, especially from the families of Correctional Inmates (WBP) at the Class I Tanjungpinang State Detention House (Rutan). The aim of this research is to find out and analyze public satisfaction with public services at the Class I Tanjungpinang State Detention House and to find out and analyze the obstacles to public satisfaction with public services at the Tanjungpinang Class I State Detention House. To answer the problem formulation, researchers used research methods with a qualitative descriptive approach and data analysis techniques based on the theory of Milles & Huberman (2014). Meanwhile, to determine the level of satisfaction in public services. Researchers use indicators based on (Bernes, 2003:71), which describes the level of satisfaction with public services through five criteria, namely: Core Products or Services; Support Services System; Technical Performance; Elements of Interaction with Customers and Emotional Elements. The results of the research show that public satisfaction with the services provided by the management of the Tanjungpinang Class I State Detention House (Rutan) is not satisfactory and does not meet community expectations. It is recommended that the Head of the Tanjungpinang Class I State Detention House provide training to his employees so that they gain skills and are more insightful in carrying out their duties.

맞벌이가정의 부모급여제도 경험에 관한 질적연구

The purpose of this study was to examine in-depth the parental benefit system experienced by dual-income families. Parental benefits system, which began in 2023, are a monthly universal allowance, and cash is paid to the guardians of children with Korean nationality. Therefore, this study aims to accumulate basic data on child rearing cost reduction policies by exploring the actual effectiveness of the parent benefit system a year after its implementation.
 To this end, four dual-income couples with newborns and infants born in 2023 were selected as research participants in the study. From March to November 2023, in-depth interviews were conducted with each family three times to collect data. Interview data were analyzed according to the qualitative content analysis procedure.
 As a result of the study, the parental benefit system experienced by the study participants was found to be 'easing the economic and psychological burden from childbirth', 'securing economic stability during leave', 'experience of being a mature parent', and 'expanding the will to give birth to subsequent children'. Calls for policies that can supplement parental benefits include 'expansion of childcare-related human support projects', 'establishment of an emergency care service support system', 'simplification and unification of access to services', and 'expansion of spouse maternity leave period'. The derived research results are meaningful as providing basic data to stabilize and advance service projects related to childbirth and parenting support by presenting the satisfaction, status, and complementary points of parental benefit recipients.

Towards an open university based on machine learning for the teaching service support system using backpropagation neural networks

Towards an open university based on machine learning for the teaching service support system using backpropagation neural networks

六盘水市水上交通安全气象保障服务系统的开发应用

六盘水市水上交通安全气象保障服务系统的开发应用

Analysis Of Soap, Kie, And Icd X Writing Completeness In Medical Records At General Poly And Maternal And Child Health Family Planning

<p><em>The health service information system in individual health efforts consists of a clinical information system, a health service administration system, a health service support system, and a health service decision support system. The aim of this research is to analyze the completeness of writing SOAP, KIE and ICD. This research is a descriptive study with a cross sectional research design which was carried out at the Darussalam Health Center in Medan in June-August 2022. The sample size was determined using the Slovin formula, namely the number of data listed was 3772 data and the data used as a sample was 97 samples. Data were analyzed using descriptive survey univariate analysis and bivariate analysis with the chi-square test. The results of the research were that the majority of SOAP fillings in General Poly and Maternal And Child Health Family Planning were fully filled, the majority of ICD fillings in General Poly and Maternal And Child Health Family Planning were fully filled, the majority of ICD X filling in General Poly and Maternal And Child Health Family Planning were fully filled. - Maternal And Child Health Family Planning is not complete, there is no increase in filling in the requirements for SOAP, IEC and ICD X at the General Poly and Maternal And Child Health Family Planning Poly. The suggestion in this research is that the results of this research can be used as input for conducting evaluations and training for all employees so that there will be improvements in writing clinical documentation.</em></p><p><strong><em>Keywords: General poly, Maternal And Child Health Family Planning, Medical records</em></strong></p>

Research on The Integrated Education Adaptability of Visually Impaired Students—A Study on Binzhou Medical University from China

The education of visually impaired students in China has also gone through a developmental stage from "segregated education" to "special education" and then to "integrated education". In this paper, we take the visually impaired students at Binzhou Medical College, the first university in China to provide higher education for the disabled, as the research object. The study was carried out to investigate the adaptability of visually impaired students, using various research methods such as literature review method, questionnaire method and case study method, we investigated and researched the adaptation of visually impaired students to integrated education from several aspects such as quality of life, social support, mental health level, self-esteem and self-efficacy study. Finally, the study proposed several countermeasures and suggestions, such as attaching importance to the physical and psychological rehabilitation of visually impaired students, emphasising the integration of education and rehabilitation, strengthening the training of professional teachers for visually impaired students, emphasising the complementarity between schools and professions, and improving the employment support service system for visually impaired students, which are of great significance in promoting the development of the cause of integrated education for visually impaired students and improving the adaptability of integrated education for visually impaired students.

Damage, recovery, and the geographies of military–civil entanglements

ABSTRACT This paper explores two forms of entanglements between military and civilian phenomena and activities, in contexts of recovery from damaging events. One concerns global civil–military entanglements in low earth orbital space, where recovery from damage is necessary for sustaining the civilian and military service support systems on which we increasingly depend. The other uses the damage caused by the UK state’s regimes of financial austerity to highlight how gendered, spatialized forms of personal labour through military Reserve forces sustain recovery. Both suggest ways in which military and political geography and geographers can find new ways of thinking through civil–military entanglements.

ESTABLISHED PRACTICES, CHALLENGES AND ACHIEVEMENTS IN CREATING INCLUSIVE ENGLISH LANGUAGE CLASSROOMS IN OMAN’S INSTITUTIONS OF HIGHER EDUCATION

Research in the context of Oman’s higher education indicates that well-established support service systems and procedures, innovations in technology and English language pedagogy could be crucial for special needs undergraduate students’ language learning and their effective inclusion into the classroom. However, limited attention has still been reported on the common teaching and learning practices, as well as challenging and successful episodes of such practices that could be incremental to the context. This design-based study yielded data and descriptive information collected in order to better understand teachers’ unique perspectives and opinions about English language inclusive teaching practices currently employed across higher education institutions in Oman. Accounts on challenges and achievements in creating inclusive English language classroom were gathered through the structured interviews with six faculty of the Centre for Preparatory Studies at Sultan Qaboos University. The analysis involved data management, description, and identification of the themes that brought meaning and unified diverse experiences into meaningful wholes. The results of the study reveal sensitivity and very positive attitude shown by teachers toward inclusive English language teaching. However, there are several challenging aspects, including misinterpreted concepts, limited knowledge and expertise. Though the study looked only at teachers from one institutions of higher education, it is evident that search for both formal and informal means of helping teachers in developing new insights into inclusive language pedagogy is essential. Being supplied with access to relevant teacher professional development and resources on innovations in education and technology, the teaching community will be provided with better pedagogical tools, and many barriers in teaching and learning will be removed.

Implementasi Sistem Layanan Dukungan dan Pengaduan Pelanggan pada Produk Justmine Beauty Berbasis Mobile

Justmine Beauty is a series of daily skin care products that can overcome all skin types, natural ingredients taken from water can provide nutrition and nourish facial skin, then specially formulated and dermatologically tested which has halal certification and BPOM so that it is suitable for skin problems and accompany activities, keep facial skin healty with Justmine Beauty. Generally, customers conduct consultations only using WhatsApp or other social media where later this consultation history is also lost because it is not saved. Customer complaints contained in the brans mostly contain complaints of damageto the product. The author’s foal for making this research reportis to implement a customer support and complaint service system for Justmine Beauty products. Based on the result of the application that has been built, researchers can display consultation and complaint services so that users can consult and make mobile-based complaints.

고령친화형 서비스 융합의 시니어 주거단지 개발 방안 연구

This study is to find ways to respond to Korea’s low-growth and aging issues with suggesting a future residential complex model through advanced domestic and international cases. The 50+ community shows a new vision for building a preemptive housing system, spreading private-led service supply, and further creating an “Aging In Place” environment.
 Active seniors in their 50s and 60s are the generations not only with relatively large assets, but also with poor economic and residential conditions due to divorce, business failure, and unemployment. It is also necessary to develop community-based social support service system to support housing, stable income and leisure activities, and create premium housing services to fulfill their unmet needs and trendy lifestyles especially for active seniors with high income.
 In the United States, the senior housing business is expanding centering on large private construction companies’ franchises. In addition, various service infrastructures, such as 50+ community, independent living, assisted living, nursing home, and dementia care home, are built together in a huge complex according to the consumer’s requirements. In Europe, senior citizens live in flat, apartments, condos, share homes, or houses and use community-based social welfare service and programs. The famous European retirement communities are usually surrounded by the beautiful natural environment with luxurious resort facilities.
 The 50 plus community is a preemptive model that can contribute to the creation of the “Aging In Place” environment in Korea. It is also necessary to develop a new ageing-friendly residential complex model for encouraging investments of the private sectors. A private-led 50+ community model is to be differentiated from the public-centered model which mainly focus on supporting daily living services for super-aged, low-income, and disabled seniors. The preemptive new model may be triggering a new senior housing business and solve the social problems in this super-aged society.

A study on the mechanisms of teachers' academic emotions and motivational beliefs on learning engagement in the context of online training.

In the context of digital transformation of education, online training is one of the important ways for teachers to improve their professionalism and promote the quality of education. However, studies have shown that teachers' online training suffers from insufficient learning engagement and other problems, so it is crucial to explore the factors influencing teachers' learning engagement and their mechanisms of action in the context of online training. Taking 589 teachers who participated in online training as the research subjects, the study used the methods of survey research and statistical analysis to explore the influence mechanism of teachers' academic emotions and motivational beliefs on online learning engagement based on the dual perspectives of control value theory and expectancy-value theory. The study found that: (1) positive-high arousal academic emotions, training self-efficacy, and training task value significantly and positively predicted online learning engagement, respectively; (2) negative-high arousal and negative-low arousal academic emotions significantly and negatively predicted online learning engagement; (3) training self-efficacy and training task value mediated the relationship between positive-high arousal academic emotions, negative-high arousal academic emotions, negative-low arousal academic emotions and online learning engagement, respectively. The study concluded that by creating an immersive learning environment based on the educational meta universe, personalized and precise training based on big data and adaptive technologies, and establishing a multi-dimensional and three-dimensional online learning support service system, which can effectively improve teachers' online learning engagement and enhance their online training quality and effectiveness.

Research on the Development of Young Teachers’ Informatization Teaching Ability in Universities Based on Big Data Technology

Abstract This paper presents an incomplete multi categorization algorithm based on relative distance, which instead of simply using the Euclidean distance between class centers to measure the degree of dissimilarity between classes, uses the relative distance between classes to measure the dissimilarity of classes. The entire algorithm strictly follows the principle of splitting the most easily separable classes first, which decreases the accumulation of errors occurring in the binomial tree structure and improves the algorithm’s overall evaluation accuracy. Relevant tests are designed to measure the comprehensive performance of the algorithm. In terms of accuracy, the algorithm in this paper can be 4.14% higher than the best OVR algorithm and 1.63% higher than the best OVO. The experimental results prove that the algorithm is effective and that the overall time consumption in testing time is less than OVR and OVO. The analysis of young teachers’ informatization teaching ability obtained that the main influencing factors were the lack of theoretical guidance for teachers’ teaching, the lack of a common sharing platform for subject teaching resources and the lack of a sound service support system, which influenced the informatization teaching ability to 86%, 83.62% and 84.06%, respectively. Therefore, the results proved that the algorithm is effective, young teachers should focus on theoretical training in teaching informatization, and the school should build an informatization teaching platform to improve the service support system.

The Development of an Interview Questionnaire and Guide for the Sustainable Use of Assistive Devices among the Disabled in Korea

Assistive device use has increased in recent years in Korea following the expansion of disability categories, increase in acquired disabilities, and an aging society. Although assistive devices can improve the quality of life by aiding social participation and removing physical restrictions, some devices are simply not used after users receive them via public distribution projects. Understanding assistive device usage after distribution is crucial to improve their service and supported products by disability type. This study constructed an interview questionnaire and interview guide for investigating the reason for (not) using the assistive device, and the necessity of assistive devices according to time point after disability. The aim was to establish a foundation for accumulating systematic and in-depth data. The interview questionnaire was developed primarily for frequent device users across 15 physical disability types. The terms used in the questionnaire were systematically defined, and interview items were derived based on assistive device-related questionnaires from the extant literature. The final interview questionnaire and guide were then refined after pilot test (N = 4) and expert (N = 2) consultations. The data accumulated by utilizing the interview questionnaire and interview guide developed in this study can improve the service support system for assistive devices by disability type and improvements by assistive devices in the future. This can help improve users’ quality of life by providing a more appropriate and enhanced assistive device.

Assessment of Capacity-Building Needs Challenges and Opportunities

The present research work asses the capacity-building needs and perceived challenges and further opportunities in the school health nutrition program. In this research, demographic factors act as a control variable. The deductive research approach was applied with positivist philosophy. The focal teachers and school health nutrition supervisors were the respondents for this study that was chosen from convenience sampling method. The statistical tests were applied through SPSS software. The reliability of all variables was above 0.8. The response rate was 98 percent. The statistical confirmed that demographic has no impact on variables association. The liner regression models demonstrate that perception and knowledge, workload capacity, facility support service capacity and system, structural role capacity have significant positive effect on the skills and practices of SHNSs and teachers. This research is one of the rare studies in Pakistan which examine a comprehensive model using; perception and knowledge, workload capacity, facility support service capacity and system, structural role capacity as an independent variable and skills and practices of SHNSs and teachers as a dependent variable and test the ecology of human performance theory in Pakistani context.