Supply Chain Management Activities Research Articles

Consumer‐Centric Supply Chain Management: A Literature Review, Framework, and Research Agenda

ABSTRACTThe dynamic landscape of consumer behavior is pressuring companies to adapt to rapidly evolving consumer expectations. The burgeoning interest in the supply chain management (SCM) literature toward consumer‐centric research is capturing the attention of scholars and sparking diverse calls to action. While a significant growth in SCM research has centered on consumers as the unit of analysis over the past decade, it remains necessary to improve understanding of how the role of consumers as actors within the supply chain dynamic has evolved. We aim to enhance consumer‐centric SCM research by conducting a systematic literature review that summarizes and synthesizes SCM studies that focus on consumers as the unit of analysis. Our review encompasses 174 articles from 16 leading journals. We bundle the literature based on two key trajectories: (i) major functions involved in SCM activities, and (ii) phases of the customer journey. To synthesize the literature, we develop a framework that encompasses the following elements: (i) factors influencing consumer‐centric SCM, (ii) resultant consumer‐related outcomes, and (iii) retail supply chain structures. Based on the literature review, we propose a research agenda that serves as a basis for advancing SCM research by identifying research questions that are relevant to scholars and practitioners.

RELATIONSHIP BETWEEN LOGISTICS SECTOR AND ECONOMIC GROWTH IN ASEAN COUNTRIES

In the modern economics, any manufacturing companies have increasingly relied on professional logistics firms, leading to rapid growth in the logistics sector as a service industry and its significant contribution to economic development. With increasing globalization and competition, countries have focused on enhancing their logistics systems to ensure stable economic growth and strengthen global trade competitiveness. In the ASEAN region, logistics plays a critical role, facilitating cross-border trade and regional connectivity. This study aims to investigate the relationship between the logistics sector, specifically air freight transportation, and economic growth in ASEAN countries, given the sector's central role in supporting supply chain management and trade activities. The primary objective of this study is to determine whether there is a causal relationship between air freight transportation (AFT), a key logistics activity, and gross domestic product (GDP) growth in six ASEAN countries. The study seeks to provide insights into how investment in logistics infrastructure, particularly in air freight, may influence economic growth in the region. The study uses panel data for six ASEAN countries from 1996 to 2021. Data on GDP growth and air freight transportation were sourced from the World Bank’s World Development Indicators database. A series of statistical tests, including the Cross-Sectional Augmented Dickey Fuller (CADF) test, Pesaran’s slope homogeneity test, and the Bootstrap Granger causality test, were performed to examine cross-sectional dependence and the causal relationship between GDP growth and air freight transportation. Descriptive statistics revealed significant disparities in air freight transportation capacity among the countries studied, with Indonesia and Thailand showing substantial air freight volumes compared to the Philippines. However, the results of the panel causality tests, including the Dumitrescu and Hurlin panel causality test, indicate that no causal relationship exists between air freight transportation and GDP growth in the six ASEAN countries.

The Enablers and Interdependencies of Blockchain Technology in Supply Chain Management: Evidence From Luxury Products

ABSTRACTBlockchain is a technology that combines a set of properties to guarantee network security, transparency, and visibility, including a decentralized structure, distributed notes and storage mechanism, consensus algorithm, intelligent contracts, and asymmetric encryption. Supply chain management activities, including supply chain management provenance, business process reengineering, and security enhancement, have enormous potential to be transformed by blockchain. This research uses the integrated interpretive structural modeling–cross‐impact matrix multiplication applied to classification (ISM‐MICMAC) technique to ascertain the hierarchical relationships and to comprehend the severity of interrelationships among various components in tackling our research questions. In MICMAC analysis, the enablers were classified into four categories based on their dependence and driving powers. The combined ISM‐MICMAC methodology employed for this study relies on experts’ individual evaluations and subjective assessments. Therefore, even with extreme caution, it is impossible to guarantee that the results are entirely devoid of personal biases. To further validate the linkages discovered in this study, we suggest employing more multiple‐criteria decision‐making (MCDM) methodologies and comparing the results with those of our research. Another method for confirming the results of the current study is to use an empirical research design based on survey methods.

Examining Public Sector Availability and Supply Chain Management Practices for Malaria Commodities: Findings From Northern Nigeria.

Nigeria accounts for substantial proportions of global malaria infections and deaths, with children aged younger than 5 years being the most affected group. This suggests that access to lifesaving malaria interventions could be suboptimal, especially at public health facilities where most rural dwellers seek health care. We conducted this study to ascertain if public health facilities have the commodities and the robust supply chain management (SCM) system required to deliver malaria interventions to children younger than 5 years. We conducted a cross-sectional survey in 1,858 health facilities across 7 states in Nigeria. Using structured questionnaires, we assessed the availability of selected malaria commodities required by children aged younger than 5 years. We also interviewed health workers to evaluate other core SCM activities. More than 50% of health facilities in 5 states were stocked out of malaria rapid diagnostic tests (mRDTs), and stock-out rates for artemisinin-based combination therapies (ACTs) were over 50% for almost all assessed ACTs across all states. The percentage of health facilities that received malaria commodities within the recommended lead time was below average across most states (71%). States with a higher percentage of health workers who were aware of and placed orders following the national reporting timeline and those that delivered commodities to the last mile predominantly through third-party logistics service providers tended to have higher availability of mRDTs and artemether/lumefantrine combinations. The top 2 logistics challenges were insecurity and inadequate funding. The availability of lifesaving malaria commodities across the health facilities visited was suboptimal, possibly due to several SCM challenges. The results from this study underscore the urgent need to implement effective interventions to address the observed gaps. This will contribute to reducing malaria morbidity and mortality among children aged younger than 5 years in Nigeria.

A Comprehensive Analysis of Blockchain Applications in Supply Chain Management and Logistics Activities

Blockchain technology, which is impossible for people and businesses to ignore and brings great changes at the sectors where it is used, contributes to the solution of many problems at businesses. However, it has not been applied in the field of supply chain and logistics to the expected extent and there are the limited number of studies in the literature on this subject compared to other fields. In this context, the aim of the study is to explain blockchain technology in detail, to ensure that the technology is fully recognized, to create awareness on businesses by explaining its benefits with examples of use in supply chain and logistics activities, and to contribute to later researchers by identifying the gaps in the literature by analyzing the literature. As a result of the exploratory research, it was determined that blockchain technology contributes to the solution of many problems, especially reliability, cost, flexibility, delays, transparency, and low performance. Considering the result of the literature analysis, it has been concluded that academic studies on blockchain technology in the field of supply chain and logistics are not sufficient, and the number of these studies should be increased in order for the technology to be learned and used by more businesses in the relevant field.

The Possibility of adoption Lean Supply Chain Management (LSCM) activities in the food beverage industry : Exploratory study

The study aims to determine the extent of the possibility of adopting lean supply chain management activities, represented by the activities (lean purchasing, lean supplier, lean production, lean transportation, lean warehousing, and lean customer) in the Coca-Cola and Pepsi-Cola companies for the production of food beverages in the Kurdistan Region / Iraq, based on two hypotheses. They stipulate the respondents' awareness and possibility of adopting these activities. The questionnaire form was used as a main tool for collecting data. (90) questionnaires were distributed to the managers of departments and units in the two surveyed companies. The number of questionnaires suitable for analysis reached (80) forms. The results of the statistical analysis supported the study hypotheses and showed the possibility of adopting all activities. The researchers suggested adopting all activities and starting with the lean production activity.

Game changer: Cloud‐based classroom interactions powered by Google Sheets

AbstractThe COVID‐19 pandemic forced instruction into remote formats, rendering active learning efforts in business classrooms infeasible. In response, we adopt a novel model for interactive classroom activities by hosting classroom games on Google Sheets, the free and widely used cloud‐based spreadsheet application. First developed for a synchronous Zoom class during the COVID‐19 pandemic, this approach was integrated into face‐to‐face courses in two countries. Due to its instructional flexibility, minimal need for resources, and tendency for student acceptance, using Google Sheets for classroom interaction has far‐reaching educational applications beyond the pandemic era. To illustrate this approach, we introduce three operations and supply chain management activities created on Google Sheets: the Virtual Assembly Line (VAL) activity, the Just‐in‐time Game, and the Dice Game. An in‐depth examination of implementing these activities in the classroom offers practical insights into the benefits of utilizing cloud‐based classroom games in teaching. Furthermore, a comparison of test results between students who played the game and a control group showed significantly improved learning outcomes. We also discuss how this approach could foster active learning adoption in environments traditionally less conducive to such practices, such as remote instruction and large enrollment classes.

Participatory development of a target policy profile to support soil-transmitted helminth elimination.

Soil-transmitted helminths (STH) are parasitic worms that infect nearly a quarter of the world's population, particularly those living in communities without access to adequate water, sanitation, and housing. Emerging evidence suggests that it may be possible to interrupt transmission of STH by deworming individuals of all ages via community-wide MDA (cMDA), as opposed to only treating children and other focal populations. Transitioning from a policy of STH control to STH elimination in targeted areas would require a fundamental shift in STH policy and programming. This policy change would require updated guidance to support countries as they adapt their current approaches for STH surveillance, supply chain management, community mobilization, and core programmatic activities in pursuit of STH elimination. There is an opportunity to engage with key stakeholders, such as program implementers and implementation partners, to understand what evidence they need to confidently adopt a new policy guideline and to deliver guideline adherent management at scale. We aimed to engage with STH stakeholders to develop a Target Policy Profile (TPoP), a single document that describes optimal characteristics and evidence requirements that STH stakeholders prioritized in future potential STH transmission interruption efforts. Steps in TPoP development included a scoping review and key informant interviews (KIIs), which were used to design a two-stage Delphi technique to identify and verify TPoP components. The scoping review resulted in 25 articles, and 8 experts participated in KII's. Twenty respondents completed the first Delphi survey and 10 respondents completed the second. This systematic effort resulted in a net of 3 key information domains (background/context, clinical considerations, and implementation considerations) encompassing 24 evidence categories (examples include evidence regarding safety and adverse events, implementation feasibility, or evidence dissemination). For each evidence category, STH stakeholders reviewed, endorsed, or revised a range of options for how the evidence could be presented. This information can be used by guideline committees or global policy makers prior to convening guideline advisory groups. The TPoP tool may also speed the process of stakeholder consensus building around guidelines, accelerating progress towards implementing evidence-based policy at scale.

A Look at the Supply Chain Management of Citrus Wine in Nueva Vizcaya: The Citrus Capital of the Philippines

This study aimed to document the supply chain management activities of citrus wine, the challenges faced by key players in the supply chain of Malabing Literacy Organization, Inc. (MALOI), and to provide recommendations for addressing these challenges. Using a qualitative descriptive design and a case study approach, the researchers found that effective fertilizer application, pest and disease control, and using quality seeds significantly enhance the value of citrus fruits. MALOI’s citrus wine is crafted from an exclusive, all-natural recipe without chemical additives and adheres to fair trade and global market safety regulations. Processors handle bottling, corking, and labeling, utilizing freezers for citrus fruit storage and wine racks for the finished products. Middlemen deliver the wines using Capitol’s service car or minibuses, distributing to sub-consignment stores, government entities, and directly to clients in the Bayombong, Kasibu, and Solano areas. Promotion occurs through Facebook, referrals, and trade events. Currently, the primary challenge for key players is the fermentation process of citrus wine, which is exacerbated by a lack of cooperation among members in various supply chain aspects. The researchers emphasize the importance of fostering teamwork and a positive work environment, along with thoroughly examining fermentation conditions to enhance the production of high-quality citrus wines for the market.

An integrated G-MACONT approach for healthcare supplier selection

PurposeSupplier selection along with continuous evaluation of their performance is a crucial activity in healthcare supply chain management for effective utilization of scarce resources while providing quality service at an affordable price, and minimizing chances of stock-out, avoiding serious consequences on the illness or fatality of the patients. Presence of both qualitative and quantitative evaluation criteria, set of potential suppliers and participation of different stakeholders with varying interest make healthcare supplier selection a challenging task which can be effectively solved using any of the multi-criteria decision making (MCDM) methods.Design/methodology/approachTo deal with various qualitative criteria, like cost, quality, delivery performance, reliability, responsiveness and flexibility, this paper proposes integration of grey system theory with a newly developed MCDM tool, i.e. mixed aggregation by comprehensive normalization technique (MACONT) to identify the best performing supplier for pharmaceutical items in a healthcare unit from a pool of six competing alternatives based on the opinions of three healthcare professionals.FindingsWhile assessing importance of the six evaluation criteria and performance of the alternative healthcare suppliers against those criteria using grey numbers, and exploring use of three normalization procedures and two aggregation operations of MACONT method, this integrated approach singles out S5 as the most compromised healthcare supplier for the considered problem. A sensitivity analysis of its ranking performance against varying values of both balance parameters and preference parameters also validates its solution accuracy and robustness.Originality/valueThis integrated approach can thus efficiently solve healthcare supplier selection problems based on qualitative evaluation criteria in uncertain group decision making environment. It can also be deployed to deal with other decision making problems in the healthcare sector, like supplier selection for healthcare devices, performance evaluation of healthcare units, ranking of physicians etc.

Improving the Quality of the Logistics and Supply Chain Management Faculty According to a Competency-Based Approach at Vietnamese Universities

In the context of global economic integration, the logistics and supply chain management industry is becoming a spearhead sector driving the development of Vietnam's economy. However, the current growth of this industry is facing difficulties due to a shortage of high-quality human resources in terms of both quantity and skills. The teaching activities of logistics and supply chain management at Vietnamese universities still have many limitations and do not meet the specific needs of developing students' capacity after graduation. This article is based on a survey of the general situation of teaching logistics and supply chain management at Vietnamese universities. In which, the current situation of the teaching staff is still lacking in experience and expertise in the field of logistics and supply chain management. In addition, teaching methods are still quite traditional and do not meet the requirements for interaction, application, practical skills, and creative thinking for students. Through analyzing the factors affecting the teaching process, the article introduces a solution to improve the quality of the teaching staff of logistics and supply chain management based on a competency-based approach.

The Impact of Opportunistic Behavior on the Effectiveness of Export-Oriented Agricultural Product Chain Linkages: A Case Study in Vietnam

Exporting goods in general, and exporting agricultural products in particular, generate important capital accumulation for importing and developing production, serving the industrialization and modernization efforts of countries. From the economic activities in Vietnam in recent years, it is evident that linking agricultural products for the purpose of exports indeed generates substantial revenue to the national budget. It is an important factor and contributes significantly to the sustainable development of the country's economy. During the process of international integration and globalization, organizations always strive to seek external collaboration opportunities with partners in the product value chain to ensure the efficiency and responsiveness of the value chain, as well as to leverage resources and supply capabilities for their customers (Cao and Zhang, 2011). The linking process ensures product quality, promotes organizational development, and ensures high effectiveness in the collaboration activities among members (Walter, 2003). Cooperative behavior and activities in supply chain management have achieved significant importance (Kocoglu et al., 2011). Lambert et al. (1998) define ensuring product supply chain as the linkage of companies aiming to deliver products and services to the market. Keywords: Opportunistic behavior; Beliefs and judgments, Commitment, Perception of safety, Risk in the linkage, Effectiveness of the chain linkage.

Green supply chain technology and organization performance: Moderating role of environmental dynamism and product-service innovation capability

The green supply chain management (GSCM) system is considered as an environmentally friendly approach which considers different environmental issues in supply chain flow. There are different underlying technologies used in implementing GSCM; yet, we still have limited knowledge concerning how green SCM technology can enhance organizational performance. Further, the conditions that indirectly affect organizational performance within this context remain underexplored. Drawing on this gap of knowledge, the purpose of this research work is to investigate how adoption of GSCM can improve organizational performance. We also argue that the dynamism of the environment and the product-service innovation capability of organizations will have conditioning effects on this relationship. Grounded on the dynamic capability view as a theoretical lens, a conceptual model has been developed which is explored through feedback from 307 organizations involved in green supply chain management activities. We find that environmental dynamism and product-service innovation capability have moderating impacts on adopting green supply chain technology and organizational performance. The outcomes also indicate that green supply chain technology can considerably improve business value under certain contextual factors.

Measurement of Supply Chain Management Performance in Sago Flour Business Using the Supply Chain Operation Reference (SCOR) Method to Increase SME Productivity

Sago Flour UKM Pak Hamid is one of the players in the sago flour industry in Meunaro Village, Peureulak District, East Aceh Regency. The problems experienced were the difficulty of obtaining sago raw materials in the nearest area, delays in sago raw materials from the time of ordering, and the weather often rained in certain months so that the river water was cloudy. The purpose of the following experiment is to see what aspects are the influence of management capacity on Peureulak Sago Flour SMEs, calculate supply chain processing capacity in Sago Flour SMEs using supply techniques, find out the proposed supply chain management performance restoration. The method used means method (SCOR) which is a reference example of supply chain management activities based on procedures which are divided into 5 systems, namely planning, sourcing, creating, delivering, and returning. The results of this study share the final value of supply chain performance in sago flour SMEs is 56.9117 in the average category (Average), then the proposed improvements that can be made by sago flour SMEs in plan activities by adding suppliers to meet the shortage of raw materials, sago flour SMEs are expected to have their own sago stem plants, source by discussing business rules with suppliers, make by adding some new employees, deliver by improving good communication with consumers, improve service to consumers, and make tubs for clean water supplies, return by throwing water when the flour has settled and replaces it with clean water, wash the dregs filter cloth.

Risk Analysis in Halal Supply Chain Management Activities on Aceh Noodle Products (Case Study: Mie Aceh Razali)

Risk Analysis in Halal Supply Chain Management Activities on Aceh Noodle Products (Case Study: Mie Aceh Razali)

Implementasi Green Supply Chain Management untuk Pasokan Telur Ayam Menggunakan Metode Fuzzy AHP

The need for chicken eggs is inseparable from the supply chain network. Green aspects in fulfilling supply chain networks have an impact on the environment such as market cleanliness and egg quality. The current condition of Kemang Market in supply chain management has not led to environmental aspects. The purpose of this study is to identify priority criteria that can be applied to green supply chain management activities in Kemang Market, Bogor Regency. The method used is Fuzzy Analytical Hierarchy Process (AHP) to determine the main criteria in applying green supply chain management practices to chicken eggs in Kemang Market, Bogor Regency. The results showed that the main criteria used in the GSCM practice of chicken eggs are top management support in implementing supply chain operational activities, namely through clean market environment programs and monitoring systems related to egg arrival and dispensing systems in the market.

Building responsive and resilient supply chains: Lessons from the COVID‐19 disruption

Building responsive and resilient supply chains: Lessons from the <scp>COVID</scp>‐19 disruption

Financing and Supply Chain Operations Resilience and Juxtaposing: The Role of Finance in Improving the Supply Chain in the COVID-19 Pandemic Environment

Amidst the renewed quest for supply chain resiliency, finance outgrows its traditional role in B2B; instead, finance position itself to become a more integrated partner in supply chain management activities. Areas such as global trade management and supply chain risk management are fluid areas for finance to flourish, coupled with increasing demands for finance to take a more active role in supply chain management. The global supply chain has experienced several disruptions, such as the COVID-19 pandemic, extreme climate change-induced events, natural disasters, conflict, financial crises, recessions, shortages of raw materials for manufacturing, and macroeconomic imbalances; however, futuristic disruptions are already projected by several stakeholders in the logistics and transport sector. Hence, companies must concentrate on building their resilience to all manner of supply chain disruptions. The initial motive of firm management to increase leverage and engage in financial goods is diminished when the economic dilemma of supply chain value is resolved; by so doing, the internal financial situations could facilitate the advancement of enterprise value. Keywords: supply chain, financial service innovations, distribution dimension, COVID-19 DOI: 10.7176/EJBM/15-7-01 Publication date: April 30 th 2023

The Role of Information and Communication Technology in Managing Supply Chains in Base-of-the-Pyramid Markets

The rapid development of information and communication technology (ICT) has created opportunities for supply chain performance improvements to address challenges in base-of-the-pyramid (BoP) contexts. The article aims to analyze how ICTs that provide information, financial access, and transaction applications serve as enablers for transaction cost (TC) reductions and supply chain management (SCM) improvements in the agricultural sector. The objectives of the article are reached by deducting explanations from a framework of existing TC and SCM theories while analyzing six exemplary case studies in Sub-Saharan Africa and South Asia. ICT enables the BoP market to improve its SCM activities. Three different ICT models can be identified: Some ICTs impact 1) information flows only, while others influence 2) financial flows or 3) material flows. TC reductions in the form of screening and selection, measurement, communication, negotiation, and coordination costs serve as explanations and theoretical foundations for these models. Future empirical research should evaluate the application of ICTs in more detail and validate the proposed framework with the help of other methods. The current study will help BoP actors, such as farmers or agricultural dealers, capture more value and reduce poverty through TC reductions and improved SCM. The findings are also applicable to other small businesses considering their industrial contexts. The main contribution of the article is that it brings together theoretical arguments from TC theory, SCM, and practical ICT developments in BoP markets. The framework provides a foundation for developing more in-depth empirical research.

Cloud Computing for Supply Chain Management and Warehouse Automation: A Case Study of Azure Cloud

In recent times, organizations are examining the art training situation to improve the operation efficiency and the cost of warehouse retail distribution and supply chain management. Microsoft Azure emerges as an expressive technology that leads optimization by giving infrastructure, software, and platform resolutions for the whole warehouse retail distribution and supply chain management. Using Microsoft Azure as a cloud computing tool in retail warehouse distribution and supply manacle management contributes to active and monetary benefits. At the same time, potential limitations and risks should be considered by the retail warehouse distribution and the supply chain administration investors. In this research summary of the cloud figuring tool, both public and hybrid in supply chain administration and retail, warehouse distribution is addressed. A brief introduction to the use of Microsoft Azure technology is provided. This is followed by the application of cloud computing to warehouse retail distribution and supply chain management activities. At the same time, the negative and positive aspects of familiarizing this Microsoft Azure technology in the modern supply chain and retail distribution are debated. Also, the circumstance for the third-party logistics services suppliers has indicated respect for automation and cybersecurity solutions in a cloud environment. Lastly, the upcoming research practices and following technological trends are offered as the conclusion.