Supply Chain Business Processes Research Articles

Analysis of Business Process Re-Engineering in the Implementation of Robotic Sorting Machines in the Middle Mile Process at PT Pos Indonesia (Persero)

PT Pos Indonesia faces challenges in improving courier service business processes due to business change trends. This study aims to identify and analyze inefficiencies in the middle mile supply chain business process of PT Pos Indonesia Processing Centre Surabaya and determine the number of robotic mega bots needed to improve efficiency. The research method uses quantitative information, observations, interviews, computer simulations, Value Stream Mapping process flow charts, and Business Process Reengineering concepts. The results showed that the use of mega bot robots had a positive and significant impact on the company's reputation, and the sorting process carried out using robotic mega bots was appropriate because it had a significant impact on the effectiveness and efficiency of business process improvements at PT Pos Indonesia (Persero).

MCDM-AHP and ELECTRE collaboration apps for the best vendor selection technique

Vendor selection techniques are very important to maintain supply chain services, optimal service creates strong consistency in maintaining the continuity of supply chain business processes. The aim of this research is to provide an objective and consistent understanding of the best techniques in vendor selection which are implemented openly through the collaboration of multi-criteria decision making-analytic hierarchy process (MCDM-AHP) and ELECTRE. Empirical studies show how this approach is able to provide optimal decision-making support for the vendor selection process. Eight criteria are required which have contradictory meanings in their apps. These criteria include quality of goods (QG), payment methods (PMs), payment terms (PTs), minimum transactions (MTs), discounts (DS), delivery times (DTs), inventory (IN), and service (SV). The comparison importance value of the criteria is used as a measure of weighting the criteria through two testing approaches, namely mathematical algebra matrices and expert choice apps, through accurately assessing the optimal eigenvector from the two test approaches. Decision making support was carried out by comparison using 342 preference matrices which were developed into concordance and discordance matrices, the elimination process with threshold matrices found that the ranking results of four vendors were ranked first as worthy of being a selection priority and fifteen other vendors were ranked below.

Blockchain adoption and operational performance: A secondary data analysis on effects and contingencies

PurposeThis study analyzes the performance implications of adopting blockchain to support supply chain business processes. The technology holds as many promises as implementation challenges, so interest in its impact on operational performance has grown steadily over the last few years.Design/methodology/approachDrawing on transaction cost economics and the contingency theory, we built a set of hypotheses. These were tested through a long-term event study and an ordinary least squares regression involving 130 adopters listed in North America.FindingsCompared with the control sample, adopters displayed significant abnormal performance in terms of labor productivity, operating cycle and profitability, whereas sales appeared unaffected. Firms in regulated settings and closer to the end customer showed more positive effects. Neither industry-level competition nor the early involvement of a project partner emerged as relevant contextual factors.Originality/valueThis research presents the first extensive analysis of operational performance based on objective measures. In contrast to previous studies and theoretical predictions, the results indicate that blockchain adoption is not associated with sales improvement. This can be explained considering that secure data storage and sharing do not guarantee the factual credibility of recorded data, which needs to be proved to customers in alternative ways. Conversely, improvements in other operational performance dimensions confirm that blockchain can support inter-organizational transactions more efficiently. The results are relevant in times when, following hype, there are signs of disengagement with the technology.

ANALISIS RANTAI PASOK BIJI KOPI ROBUSTA DI KECAMATAN TAMBORA KABUPATEN BIMA

The aims of this research are to: (1) Analyze the robusta coffee bean supply chain network in Tambora District, Bima Regency; (2) Analyze the performance of the robusta coffee bean supply chain in Tambora District, Bima Regency. The research uses descriptive methods, while data collection is carried out using survey techniques. Data is analyzed descriptively using Food Supply Chain Network (FSCN) and Supply Chain OperatingReference (SCOR) framework analysis. The results of the research show that: (1) The robusta coffee bean supply chain network in Tambora District, Bima Regency is: (a) The final target of the robusta coffee bean supply chain is within and outside the island (Lombok and Java) while the development targets are paying attention to grade levels, cut one of the supply chain actors and equalize prices; (b) Supply chain management consists of selecting partners based on location proximity, size of purchasing scale and ease of marketing robusta coffee beans. Agreements that occur between links in the chain are carried out informally (orally) with cash transactions. Lack of assistance from the government for robusta coffee bean supply chain actors; (c) The supply chain structure includes 2 channels, namely channel I (farmers - village collectors - village collectors - sub-district collectors - wholesalers - inter-island traders) and channel II (farmers - village collectors - large traders - off-island traders (Lombok and Java) where each supply chain has a different role. The supply of robusta coffee beans from the Tambora District, Bima Regency has not been able to meet the demand of the processing industry; (d) Supply chain resources consist of physical resources that are different for each member of the chain according to the activities carried out, technological resources still use simple equipment, human resources use labor within and outside the family and capital resources are still limited using own capital and loans; (e) The supply chain business process consists of 3 streams, namely product flow, fund flow and information flow which are distributed evenly and smoothly. The risks faced by each link in the chain are related to fluctuating prices, damage to production results and market congestion and the way to build trust is to communicate smoothly and sell to the same actors. (2) Robusta coffee bean supply chain performance which is in a superior position that must be maintained, namely perfect order fulfillment, delivery performance and asset management (channels I & II), order fulfillment cycle and flexibility. The performance that must be further improved to a superior position is the order fulfillment cycle (parity) and flexibility (advantage) in channel II with the costs incurred by channel I being greater than those of channel II.

Mitigating Disruption from Global Increment Price of Material in Car Manufacture Industry: Analysis of Supply Chain Business Process Analysis, and Process Re-Engineering

The existence of raw materials is crucial for Car Manufacturers and their suppliers in the production process. The Covid-19 pandemic has affected the global economy and led to a global increase in material prices. This has had a significant impact on production costs and the competitiveness of companies. In order to maintain competitiveness, companies need to implement the appropriate supply chain management strategies. This research utilizes the SCOR Framework and BPMN to evaluate and enhance the supply chain operations performance in Car Manufacturing companies. The purpose of this study is to evaluate the current supply chain performance and provide recommendations for the appropriate supply chain business processes in addressing the phenomenon of global material price increases. This research is conducted through qualitative and exploratory quantitative methods using the SCOR framework and BPMN. The research findings indicate that the supply chain performance is still lacking in the procurement area. Therefore, business process re-engineering needs to be conducted by transforming the current supplier-led raw material purchasing into self-purchase by the Car Manufacturer. The recommendation for the new business process is for the Car Manufacturer to directly purchase the raw materials for the supplier's needs, thereby eliminating the handling fee charged by the supplier.

Supply chain analysis of cocoa seeds in Narmada, West Lombok, Indonesia

The aims of this study are to: (1) analyze the cocoa bean supply chain network in Narmada District, West Lombok, NTB; (2) Analyze the performance of the cocoa bean supply chain in Narmada District, West Lombok. The research used a descriptive method, while the data collection was carried out using a survey technique, the data was analyzed descriptively using the Food Supply Chain Network (FSCN) and Supply Chain Operating Reference (SCOR) analysis framework. The results showed that: (1) The cocoa bean supply chain network in Narmada District, West Lombok NTB, namely: (a) The ultimate goal of the cocoa bean supply chain is within and outside the island of Lombok (Bali and Java), while the development objectives are to pay attention to the level of content, the cut of one of the actors in the supply chain and the uniformity of prices; (b) Supply chain management is about selecting partners that are determined based on factors such as proximity of location, size of purchasing scale, and ease of trade of cocoa beans. The agreements that occur between links are made informally (orally) with cash transactions. Lack of government assistance for cocoa bean supply chain actors; (c) The supply chain structure includes 2 channels, namely channel I (farmers, village collectors, village collectors’ traders, sub-district collectors, wholesalers, inter-island traders) and channel II (farmers, village collectors, wholesalers, off-island traders) Lombok) where each supply chain has a different role. The supply of cocoa beans from the Lombok Island region has not been able to meet the demands of the processing industry; (d) Supply chain resources consist of different physical resources for each member of the chain according to the activities they perform, technological resources still use simple equipment, human resources use labor within and outside the family and capital resources are still limited by the use of own capital and loans; (e) The supply chain business process consists of 3 flows, namely product flows, funds flows and information flows, which are distributed evenly and smoothly. The risks faced by each link in the chain are related to price fluctuations, production damage and market congestion, and the way to build trust is to seamlessly communicate and sell to the same players. (2) The performance of the cocoa bean supply chain, which is in a superior position that must be maintained, namely perfect order fulfilment, delivery performance and asset management (channels I and II), supply cycle order fulfilment and flexibility. The performance that must be improved again to a higher position is the order fulfilment cycle (parity) and flexibility (advantage) in channel II, with the costs incurred by channel I being greater than those of channel II.

Information technology and people involvement in organizational performance through supply chain collaboration

Purpose Supply chain collaboration (SCC) benefits organizational performance (OP). Although it is complex, it is also hard to implement and measure collaborative initiatives in the field of the supply chain. This study aims to examine the role of information technology (IT) and people’s involvement in OP through the mediation of supply chain collaboration. Design/methodology/approach This study used a deductive and quantitative approach to test the research hypotheses. Data was collected from 249 supply chain professionals working at various manufacturing firms. Findings This research found a significant effect of IT on supply chain collaboration. Similarly, people involvement (PI) also significantly influenced the supply chain collaboration. For the mediation hypotheses, SCC significantly mediates the relationships between two independent variables (IT and PI) and OP. Furthermore, the full mediation of SCC occurred. Originality/value This study provides a framework emphasizing manufacturing firms’ practices, SCC and OP. The “people involvement” was found as a novel variable in the tested model using the resource-based view as a supporting theory. The research findings can benefit the professionals working on supply chain business processes to improve OP.

Blockchain traceability model in the coffee industry

As one of the most popular drinks in the world, coffee has limitations in its complex and opaque supply chain. Consumers have difficulty verifying coffee quality according to the price they pay. However, innovative technologies such as blockchain emerge with the potential to support the coffee supply chain to be more transparent and traceable. Blockchain technology is a distributed database that allows for secure, transparent, and tamper-proof record-keeping, which makes it an ideal tool for tracking the movement of coffee beans throughout the supply chain, from farmers to roasters to retailers. Each step in the coffee supply chain could be logged and tracked using blockchain, thus supporting greater transparency. Traceability would make it easier to identify and track any issues or irregularities in the supply chain. We propose a model to transform a coffee industry supply chain business process into a blockchainable workflow. In addition, an application was developed to allow each stakeholder in the supply chain to contribute to the data collection and monitor the status of each coffee batch. The application prototype was implemented and evaluated in one of the coffee industries in Indonesia. This research will benefit farmers in getting fair prices and end-consumers getting quality assurance.

ANALISIS KONDISI RANTAI PASOK KOMODITAS KENTANG (SOLANUM TUBEROSUM L.) DI KABUPATEN BREBES

<em>The potato is one of the vegetables comodities in Brebes Regency. The last three years, there has been a decline in production. Supply chain that has been implemented is deemed not optimal while the region has potential that can be exploited. The purpose of this study was to determine supply chain of the potato in Brebes Regency.The analytical method uses a Food Supply Chain Network (FSCN). The result showed that conditions based on the aspects of the target, structure, management, resources, and supply chain business processes. Target potatoes are sold to the local Brebes market and outside the region. There are four supply chain structure.It members are farmers, middlemen, wholesalers, small traders, retailers, and consumers. Supply chain management related to partner selection, contractual agreements, transaction systems, government support, and supply chain collaboration. The criteria for selecting partners are bidders with high prices, customers, and middlemen who are bound to provide capital loans to farmers. Transaction system through grace and cash system. The government support also contributes to the sustainability of it. Resources owned by members of the supply chain consist of physical, technology, and capital resources. Business processes can be seen from distribution patterns, support chain members, risk and trust building. Distribution patterns flow products, finance, and information from farmers to consumers, and vice versa. Each member of the potato supply chain requires equipment and input in the form of raw materials in the production process. Each member has different risks in the supply chain business process.</em>

A digital twin framework for online optimization of supply chain business processes

We present an integrated digital twin framework for supply chain business processes. The framework models supply chain processes as queueing networks where agents perform tasks on orders flowing through the process. The modeling approach captures the routing dynamics and stochasticity in both the task durations and order arrivals that are observed in practice. The digital replica creates value by providing a flexible digital environment that can be used to evaluate policies, mitigate bottlenecks, quote more accurate lead times, and forecast and mitigate disturbances. The digital twin model is updated in real-time using the live process data. Optimization models can be deployed in either offline or online mode. In the offline mode, a deterministic optimization model is executed using the most-recent system parameters at expectation. In the online mode, the framework creates a stochastic simulation environment where online optimization can be performed in a feedback loop.

Exploratory Analysis of Blockchain Platforms in Supply Chain Management

The spread of blockchain technology is gaining ground worldwide, including in the supply chain and logistics sector. Its proliferation is expected to transform supply chains. Academic research is needed to investigate the reasons for and barriers to adoption. The objective of this study is to explore the blockchain (BC) platform and its inputs as technological solutions. In addition, the application of blockchain technology in managing supply chain (SC) business processes like shipment tracking, authenticity, and identification is also a focus of research. This research was carried out in three ways to explore the issue. Expert interviews were used to develop a research framework for the comparative analysis of BC platforms to find out the benefits and the barriers of blockchain adoption. In association with the diffusion of the technology, a qualitative comparative analysis was applied to benchmark blockchain platform providers. We analysed the blockchain-supply chain market by component, provider, type, and the conditions of usage. As part of this research, the Forbes TOP 50 companies were analysed by business area, country of origin, application area, and benefits in order to see in which area they applied blockchain technology and what improvements they have achieved. The results revealed that blockchain use in supply chains of selected industries has outstanding benefits of transparency, trustworthiness, traceability, and cost efficiencies which give businesses an advantage in terms of implementation costs, technology needs, human resources, legal environments, volatile costs, and security. In the supply chain, Hyperledger Fabric and Ethereum are the most widely used blockchain platforms. For practical implication, the application and benefits of BC in SC were analysed, and the results indicate the traceability, sustainability-related, cost, and time-saving benefits.

Modelling IoT Behaviour in Supply Chain Business Processes with BPMN: A Systematic Literature Review

The Internet of Things (IoT) enables to connect physical world to digital processes, allowing real-world data to be fed into business processes. This revolution helps in the making of more informed business decisions as well as the automation and/or improvement of business processes tasks. The successful integration of IoT into business operations is required to realize these benefits. Supporting the modelling of IoT-enhanced business proccesess is the first step toward this goal. Despite the fact that numerous papers studied this topic, it is unclear what the current state of the art is in terms of modelling solutions and gaps. We conduct a systematic literature review in this work to determine how current solutions model IoT into business operations, and whether the standard Business Process Model and Notation (BPMN) has emerged as the de facto standard for business process modelling [20, 26]). The Object Management Group (OMG) developed BPMN, which is now an ISO standard BPMN is already enough for a full modelling of IoT integration, or the extensions are needed. We found and analysed the several existing alternative solutions after reviewing all the literature on this issue. Furthermore, we discuss some key aspects of the planned additions that should be addressed in the near future, such as the absence of standardization.

Analisis Rantai Pasok Udang Vaname (Litopenaeus vannamei) di Kabupaten Konawe Selatan

This research aims to (1) analyze track supply chain, (2) examine business processes and distribution patterns, and (3) analyze the marketing efficiency of vaname shrimp in South Konawe Regency. The population in this research is the owner cultivators in the shrimp farming unit. The sampling technique in this research was carried out in two stages, namely a sample of cultivators and a sample of traders, carried out using the cluster random sampling method. The data collected in this research include primary data and secondary data. The dat analysis done in a descriptive and quantitative. The results of this research indicate that there are 3 supply chain consists of vaname shrimp, track I (breeders - cultivators - retailers - consumers), track II (breeders - cultivators - village collectors - fishery companies - consumers) and track III (seeders - cultivators - traders). village collectors - retailers - consumers). The vaname shrimp supply chain business process has not been well integrated. The market information received is not yet known publicly both regarding price and quantity. The vaname shrimp supply chain in which there are 3 types of flows, product flow, financial flow and information flow flowing from upstream to downstream and downstream to upstream. The performance of the vaname shrimp supply chain has been efficient with the average share indicator or share of the price received by farmers in all lines of 85.63%. The average trader profitability value from all lines is 1.06.Keywords: Vaname Shrimp, Supply Chain, Business Pattern, Distribution Pattern, Marketing Efficiency

Analisis Rantai Pasok Alpukat di Kecamatan Bandungan, Kabupaten Semarang

The research aims to analyze supply chain conditions and measure avocado marketing efficiency in Bandungan District, Semarang Regency. The research began in March ₋ June 2020. Methods of research used survey methods. The method of sampling farmers using the purposive sampling method, as much as 40 people. The sampling of marketing agencies was conducted by snowball sampling techniques. A total of 14 people consisted of Pegepul, wholesalers, and retailers. Primary data collection is done by interviews with respondents based on a prepared questionnaire. Data analysis methods used qualitative and quantitative descriptive methods and computation of marketing efficiency. The results showed that the condition of the avocado supply chain in Bandungan district was quite good. The target supply chain is clear, good supply chain structure, resources are adequate, although the implementation of management has not been said to be good, one of them because there is no contractual agreement between marketing institutions so that the amount of avocado sold can not be predicted. The supply chain business process indicates that the product flow in the avocado supply chain moves from the farmer to the consumer, the flow of information goes two-way, i.e. from farmer to consumer or vice versa and the financial flow is moving from consumer to farmer. In the business process, there is a slight obstacle because on the flow of avocado products and information is not yet well integrated, there is no definite cycle so that the delivery time or volume of production can not be predicted well. Marketing activities in the supply chain of the Bandungan district are quite efficient judging from the value of farmer's share (≥ 40%) And the value of the marketing margin of channels 1 Rp 11,800,-, Channel 2 Rp 11,374,-and channel 3 Rp 14,674,-.

A new approach for business process reconfiguration under uncertainty using Dempster-Shafer Theory

In an increasingly changing and uncertain market, adapting the supply chain to new changes requires reconfiguring supply chains processes to improve its performance. The decision-making process for the reconfiguration of supply chains must take into consideration the uncertainty and imprecision related to the judgments of the decision-makers. This paper deals with uncertainty in the decision-making process of supply chain reconfiguration using the Dempster-Shafer theory. An approach to reconfigure supply chain business processes under uncertainty is also proposed to improve the decision-making process for supply chain reconfiguration. The reconfiguration of the supply chain involves selecting the most appropriate configuration, process, actor and role that should be reconfigured in advance in order to optimise the reconfiguration using the Quality Function Deployment (QFD) and the Analytic Hierarchy Process (AHP) method. To reduce the imprecision and uncertainty related to the judgments and preferences of the decision-makers, the Dempster-Shafer theory is applied and, to validate the introduced approach, a case study is conducted.

Analysis of Halal Supply Chain at the Bakery Product Msmes by using SCOR and HOR Method

The lack of understanding and knowledge about the halal supply chain could affect the easiness of maintaining the quality of the product’s halal aspect. This article will discuss the halal supply chain in the bakery product MSMEs, This research aims to study the activity of the supply chain in the production process of bakery products that might have a potency of contamination towards the product’s halal aspects, starting from the raw material procurement process to the delivery process, and to determine which risks that can be exposed to further improvement in order to maintain the halal quality of a product. Supply Chain Operation Reference (SCOR) and House of Risk (HOR) are methods applied in this research. The results of this study were obtained through House of Risk 1 which began with SCOR which was used to map supply chain business processes consisting of plan, source, make, delivery, and return. Then based on the results of the SCOR is used to identify risk events and risk agents and assess their severity and occurrence which is used to calculate Agregate Risk Potential (ARP). Based on the ARP value, risk agents are ranked in order from the highest value to the lowest value. From the results of House of risk 1, it is processed with a Pareto diagram to determine the priority of risks that will be given the right handler and improvement based on the cumulative total percentage of ARP. the next stage, after determining the priority of the risk agent, mitigation of these risks can be carried out by taking into account the capabilities of MSMEs.

A Regulated Anticounterfeiting Traceability Metamodel Based on Blockchain in Supply Chain in the Era of IR 4.0

In order to solve the problems of information island, information tampering and forgery, and information asymmetry between enterprises and consumers in the supply chain and to improve the efficiency of the whole system and realize the interconnection and effective supervision of supply chain information, the typical links of supply chain supervision system based on blockchain are abstracted through the comprehensive analysis of supply chain business processes and data characteristics. A regulatory anticounterfeiting traceability metamodel based on blockchain in the supply chain is constructed. Combined with the data of the supply chain system of a rice processing enterprise, a case study is carried out. The anticounterfeiting and traceability supervision metamodel based on the blockchain can be well applied to the rice supply chain system; solve the problems of data privacy encryption, secure storage, and authority management in the rice supply chain; and realize the interconnection and effective supervision of supply chain information. For enterprises in different positions in the supply chain, a unified anticounterfeiting traceability platform is established through the model, which can provide security and privacy protection for all kinds of enterprise data at the same time; for consumers, the model meets the security and traceability of each data of purchasing goods and ensures the integrity and authenticity of the data. The research content of this paper can provide a practical application solution for supply chain security supervision.

The effect of halal supply chain management on halal integrity assurance for the food industry in Malaysia

PurposeThe purpose of this study is to outline the results of the empirical testing in the field of halal food supply chain and halal integrity assurance (HIA), as well as to provide a research framework of their relationships.Design/methodology/approachThis study is based on the exploratory research paper using quantitative data collection to empirically experimented with concepts and provide practical solutions for halal industry players to optimize their halal food supply chain integrity assurance.FindingsThe findings show the halal supply chain of the food and beverage industry has a significant effect on HIA. The results also suggest the halal industry with a high focus on supply chain business processes and supply chain network structure are expected to have better HIA.Research limitations/implicationsAs this study only focuses on the halal industry in Malaysia specifically on food and beverages, its findings cannot be generalized to other categories. Issues of applicability of this study to other countries also need to be considered.Practical implicationsThis study addresses the assurance of halal integrity is a crucial element in managing a halal food supply chain in the halal industry. It has empirically identified the important elements to strengthen halal food supply chain integrity assurance in the halal industry.Social implicationsIt is important to manage knowledge, commitment and trust in any halal organization as a catalyst for HIA. This study presents a better understanding of the halal concept application in society.Originality/valueThere is a lack of empirical study on halal food supply chain integrity assurance even though the issue of HIA is widely discussed in the halal industry. Thus, this study has used an industry survey to empirically experimented with concepts and provide practical contributions to enhance halal food supply chain integrity assurance.

Circular Business Processes in the State-of-the-Practice: A Survey Study

Despite increasing global environmental concerns, we continue to consume large amounts of products with little regard to what happens before, during, and after their use. Roughly one-third of the food produced is wasted. Because the world’s population is expected to grow to 10 billion by 2050, adopting circular economy practices will become essential. The transition towards a circular economy requires adopting business processes that support circular economy practices across supply chains. Currently, the SCOR (Supply Chain Operations Reference) model is the most widely used, and widely known, approach for studying and evaluating supply chain business processes. It is, however, unclear to what extent circular principles are included in the SCOR model. Past studies indicating missing processes for circular supply chain management in the SCOR model have made limited efforts in capturing the current state-of-the-practice. We conducted an online survey of 60 companies engaged in 14 different types of economic activities to study the SCOR level 2 business processes adopted in practice. In addition to the 22 level 2 business processes documented in SCOR, we identified six additional level 2 circular business processes that the respondents recognized as being commonly applied within their businesses. The results clearly show that the current SCOR model does not fully represent circular business processes in the state-of-the-practice.

The Change of Fruit Supply Chain in Response to Covid-19 Pandemic in West Java, Indonesia (Case Study of Anto Wijaya Fruit)

Indonesia is the heaven of tropical fruits. However, as tropical fruits are perishable, the specific supply chain is needed to ensure the fruits are able to reach the customers in good condition. West Java Province is one of fruits producing centers in Indonesia. Anto Wijaya Fruit is a prominent company of fruits supply, especially for mango, in West Java. This study aims to (1) identify fruit supply chain management before the pandemic, (2) analyze the emerging challenges due to the outbreak, and (3) propose a scheme of fruits supply chain in response to the Covid-19 pandemic in the case of Anto Wijaya Fruit. This study was conducted from January to May 2020. Several key persons were interviewed along the chain from the producers up to the end customers. Qualitative analysis was employed in the framework of Food Supply Chain Networking (FSCN). The results showed that, firstly, Anto Wijaya Fruit mango supply chain has not been implemented optimally. This is seen from the supply chain business process flow that has not been integrated as a whole, in supply chain management contractual agreements have not yet been made between farmers and company, Anto wijaya fruits mango supply chain has not been implemented optimally. This is seen from the supply chain business process flow that has not been integrated as a whole, in supply chain management contractual agreements have not yet been made between farmers and company, then the supply chain resources in cultivation activities until distribution is still done simply. Companies need to optimize the use of technology for supply chain effectiveness and improve company management systems to make planning and control. Secondly, there were several challenges such as movement restrictions, shorter operating time of the markets and sales are made online that affected the supply chain management of the company. Lastly, in response to these challenges, a scheme using internet and communication technology (ICT) is proposed.