The spread of electric vehicles (EVs) could reduce greenhouse gas emissions and achieve sustainable travel patterns. However, the rapidly increasing charging demand will bring challenges to the operation of charging stations and power systems. Therefore, a two-stage EV management scheme is introduced in this article to overcome these challenges and promote sustainable transport. A charging dispatch model based on fuzzy multicriteria decision making is proposed in the first stage, where users' preferences are in the form of intuitionistic fuzzy sets to address the fuzziness and uncertainty of subjective factors and human judgment. A <inline-formula xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex-math notation="LaTeX">$\sigma$</tex-math></inline-formula> -cut similarity matrix is proposed to increase the users' satisfaction by excluding options with lower similarity. In the second stage, a noncooperative game model is proposed to incentive EVs to participate in supplementary frequency regulation (SFR). A fuzzy set is employed to reflect users' willingness to adjust charging power. The existence and uniqueness of the Nash equilibrium are investigated. Moreover, a distributed proximal best response algorithm with linear convergence is employed to find Nash equilibrium. Numerical simulations indicate that the proposed method can reduce charging costs while meeting users' preferences and facilitate EVs to participate in SFR.