Supermarket Business Research Articles

INVESTIGATION OF OPERATING PERFORMANCE OF MAJOR SUPER MARKETS OPERATING IN INDIA

This thesis delves into the operating performance of major supermarket chains in India, aiming to shed light on their financial health, operational efficiency, and the myriad factors influencing their performance. India, with its burgeoning population and expanding middle class, presents a lucrative market for retail businesses. The supermarket sector, in particular, has witnessed remarkable growth, driven by factors such as increasing urbanization, rising disposable incomes, and changing lifestyles. As consumers increasingly seek convenience, variety, and quality in their shopping experiences, supermarkets have positioned themselves as one-stop destinations offering a wide array of products under a single roof. This shift in consumer behaviour has not only fuel the expansion of existing super market chains but has also attracted new players eager to capitalize on the burgeoning market opportunity. Against this backdrop, understanding the operating performance of major supermarket chains becomes imperative for stakeholders ranging from policymakers and industry analysts to supermarket managers and investors. By analysis key 5% Plagiarism financial metrics such as profitability, liquidity, solvency, and efficiency, this study seeks to provide insights into the financial health of supermarket chains operating in India. Moreover, by investigating the factors influencing their performance, including market dynamics, operational strategies, and regulatory environment, the study aims to unravel the intricacies of the supermarket business landscape in India.

ANALISIS KEUNGGULAN BERSAING (COMPETITIVE ADVANTAGE) DALAM PERSPEKTIF EKONOMI ISLAM

In the business world, especially in the supermarket business, competition cannot be separated, the number of supermarkets that are established will make business competition increasingly tight in the supermarket industry. Competitive advantage is now the spearhead of a business. PB Supermarket is one of the supermarkets that is included in the minimarket category which is equivalent to Alfamart, Indomart and other minimarkets in Metro City. This study aims to determine the steps of PB Supermarkets in applying their competitive advantage. After knowing the steps of PB Supermarkets in implementing competitive advantage, it will be analyzed in the perspective of Islamic economics. Judging from its type, this research is a descriptive field research. In the data collection method, researchers used interviews or interviews, documentation, and observation. As for the results of this study, namely that PB Supermarkets have a high competitive industrial environment, it can be seen that there are many supermarkets standing in Metro City. Based on the SWOT analysis PB Swalayan also has good strengths and opportunities to cover weaknesses and face threats. To face a high competitive environment, PB Swalayan applies competitive advantage in the form of improving service quality, providing goods that are needed by the community or a complete target market, and conducting promotional programs in the form of prize draws, and what is prioritized in PB Swalayan's competitive advantage is lower prices compared to its competitors. The competitive advantage applied by PB Supermarkets is in accordance with Islamic Economics or Islamic business ethics, namely the principles of honesty, trustworthiness, tolerance, and fulfilling contracts and promises, and not using methods that are prohibited by religion.

Supermarket Business Strategy Based on Time Series Forecasting Model and Genetic Algorithm

Supermarket Business Strategy Based on Time Series Forecasting Model and Genetic Algorithm

KESADARAN LINGKUNGAN HIDUP MENUJU INKLUSI SOSIAL MASYARAKAT SADAR HUKUM

Merauke Regent’s Regulation Number 23 of 2019 concerning Reducing the Use of Plastic Bags, is hoped that it can support environmental sustainability in Merauke Regency. However, the regulation on handling transparency has not been fully endorsed by good cooperation from the community and business actors. The purpose of this study is to analyze how the effectiveness of plastic waste control is to support environmental sustainability in Merauke Regency. The research method used is Empirical Law research, in addition to studying the law theoretically or normatively, it also examines the law in its implementation. The results of the research can be stated that the regulations for controlling plastic waste as outlined in the Merauke Regent Regulation Number 23 of 2019 concerning Reducing the Use of Plastic Bags have been complied with and implemented properly by modern shop and supermarket business actors, however this regulation has not been complied with and implemented properly by restaurants/restaurants/cafes/food vendors and traditional markets. The need for socialization and law enforcement against Merauke Regent Regulation Number 23 of 2019 concerning Reducing the Use of Plastic Bags, especially for restaurant/restaurant/cafe/food sellers and traditional market business actors.

Choice of supermarkets as a marketing outlet for purchasing fresh agricultural products in urban Ghana

PurposeThis paper aims to assess the choice of supermarkets for purchasing fresh agricultural products among urban consumers in Ghana.Design/methodology/approachLikert scale was used to investigate reasons for purchasing agricultural products from supermarkets, while heteroskedastic probit was used to estimate the determinants. Beta regression was used to examine the determinants of the proportion of food expenditure on raw/unprocessed agricultural products.FindingsThe principal reasons for purchasing agricultural products from supermarkets are convenience, a guarantee of assorted products, high-quality products and food safety, constant supply of products, conducive shopping environment, excellent customer service and social influence. The probability of purchasing agricultural products from supermarkets is high for consumers who are either males, young, educated, high-income earners or salaried workers. Consumers residing closer to supermarkets have a greater probability of shopping for agricultural products from same. The proportion of food expenditure on unprocessed agricultural products increases with age but decreases with education and distance to local markets.Originality/valueFew prior studies have investigated supermarket’s surge in developing countries and its connection with consumer food-outlet choice. Unfortunately, little is evident in the extant literature on consumers' choice of supermarkets as purchasing outlets for fresh agricultural products. Hence, this study closes the gap on consumers and fresh agricultural product purchases from supermarkets in Ghana. Results from the study will provide grounding evidence to supermarket owners to adjust their services to meet consumers’ needs and provide relevant information to evolving supermarkets or investors who may venture into the supermarket business on the attributes that influence consumers to use supermarkets as a purchasing outlet.

A 3-Dimensional Frame of Reference for Prevention of Risk in Supply Chain

Businesses have to deal with many potential risks in the supply chain, especially during the COVID-19 pandemic. The retail market in Vietnam has great potential for long-term development with the birth and rapid development of domestic supermarkets. However, market opening policies have resulted in fierce competition from a large number of foreign supermarkets. At the same time, customers have become more professional in their approach to shopping and carefully consider any decisions about shopping and the use of services at supermarkets. In this study, the authors use three models (i.e., the SERVQUAL model, the binary logistic model, and the Grey model) corresponding to a three-dimensional frame of reference (i.e., past, present, and future) to provide supermarket managers with a multi-dimensional view of the supermarket business situation. The results identify four factors−namely, quality of goods, personnel, safety, and facilities and equipment−that significantly impact customer satisfaction. The second frame of reference shows that factors such as age, academic level, and income affect the decision to reuse any service at the supermarket. The third frame of reference provides supermarket managers with forecast data about the supermarket business situation for 2021 to 2024. These results provide a solid foundation for supermarket managers seeking to develop strategies and take measures to adjust business activities to achieve the best business efficiency and avoid potential risks in the company’s supply chain. In addition, the results of this study are valuable references for researchers in the fields of customer service, supply chain management, and customer behavior. In particular, the factors obtained in this study will greatly strengthen the scientific value of the service sector and the model of retail supermarkets in Vietnam and other countries around the world. In fact, the business strategy of supermarkets still depends on the spread of COVID-19. Therefore, in the future, it is necessary to combine the results of this study with the experience of managers to develop the right business strategies and achieve further results and sustainable development.

An Exploratory Study on the Role of Feasibility Study on Sustainability of Business in Kenya: A Case of Supermarkets in Nairobi County

Organizational strategic feasibility studies are critical in mitigating uncertainty in the business environment and enhancing growth and performance. This study sought to ascertain the role of feasibility studies in the sustainability of supermarkets in Nairobi County, Kenya. The study's specific objectives were to determine the impact of technical feasibility, economic feasibility, operational feasibility, and legal feasibility on the sustainability of supermarkets in Nairobi County, Kenya. A descriptive research design was used for the study. The study's target population was seven major supermarkets: Naivas, QuickMart, Cleanshelf, The Game Store, Chandarana, Eastmatt, and Carrefour. A questionnaire was used to collect primary data. Findings indicated that technical feasibility is positively and significantly related to the business sustainability of supermarkets in Nairobi County. The findings also revealed that economic feasibility is positively and significantly related to the business sustainability of supermarkets in Nairobi County. The findings revealed a positive and significant relationship between operational feasibility and business sustainability of supermarkets in Nairobi County. Finally, the findings revealed that the legal feasibility and business sustainability of Nairobi County supermarkets are positively and significantly related. The study concluded that technical feasibility, economic feasibility, operational feasibility, and legal feasibility all have a positive impact on supermarket business sustainability. The study recommends that supermarkets should become acquainted with the technical technology that is available on the market and evaluate those that are appropriate for their needs. Managers of Nairobi County supermarkets increase the level of internal and external benchmarking in their supermarkets for economic benefit assessments. Keywords: Technical Feasibility, Economic Feasibility, Operational Feasibility, Legal Feasibility, Sustainability & Supermarkets.

RFID-Based Automated Supermarket Self-Billing System

Supermarkets are large retail stores operated on a self-service basis. They sell a range of goods from agricultural produce to electronics with tagged prices. They are coupled with numerous advantages like supporting advanced means of payment like cheques, credit cards, smart store electronic cards and mobile money, offering transportation incentives and discounts. The study aimed at coming up with an RFID-Based billing system through automation. The methods and materials used included document reviews, observational experiments, system design, implementation and testing based on current situations in the supermarket business. Findings showed that there are several weaknesses with the existing systems and the new system could ably uphold the time resource, efficiency improvement of both workers and customers, and it is secure, cost-effective, and time-saving especially from queues. The widely implemented system can improve the revenue gap and possibly rejuvenate the national or international economy to a large extent.

SERVICE CREATION FOR RE-NORMALISING ESSENTIAL BUSINESS ENVIRONMENT: A PREVENTION BASED DIGITAL TECH APPROACH

AbstractThis research investigates service creation in/after effect of coronavirus pandemic targeting the essential business environment. It follows prevention through design approach to facilitate business owners to maintain their business environments at low COVID contraction risks, for both customers and staff. The effectiveness of recommended prevention practices (like social distancing and hand-sanitising) is uncertain at public workplaces, simply due to inevitable workers and customers interactions. Such uncertainty, especially in cases of retail stores and hospitals, raises a need for the design of services and support systems for common/necessary public business activities to reduce the burden on people involved. This research investigates the risk-related metrics to realise such digital services, focussing on three types: congestion at the work environment, disinfection of store area/objects, and sanitisation of people and staffs involved. Based on this, a digital technology-based service COVSAFE was created and tested through a proof-of-concept implementation for a supermarket business environment. This implementation and its evaluations highlight the bottlenecks/challenges for realising this system in everyday scenarios.

How risky is it to visit a supermarket during the pandemic?

We performed large-scale numerical simulations using a composite model to investigate the infection spread in a supermarket during a pandemic. The model is composed of the social force, purchasing strategy and infection transmission models. Specifically, we quantified the infection risk for customers while in a supermarket that depended on the number of customers, the purchase strategies and the physical layout of the supermarket. The ratio of new infections compared to sales efficiency (earned profit for customer purchases) was computed as a factor of customer density and social distance. Our results indicate that the social distance between customers is the primary factor influencing infection rate. Supermarket layout and purchasing strategy do not impact social distance and hence the spread of infection. Moreover, we found only a weak dependence of sales efficiency and customer density. We believe that our study will help to establish scientifically-based safety rules that will reduce the social price of supermarket business.

Customers’ Problems in Buying from Supermarkets in Bangladesh

Consumers' preferences, satisfaction and, loyalty towards supermarkets in Bangladesh have been studied but this study aims to identify the customers' problem in buying from the supermarkets and their socio-economic characteristics along with present scenario and economic significance of the supermarket industry in Bangladesh. The study is empirical, mixed-method has been deployed, 400 customers of the supermarkets were surveyed by mall intercept technique through a questionnaire, 6 in-depth interviews were conducted with the supermarkets' professionals and relevant articles, publication, books, reports, journals, newspapers and websites were reviewed. Descriptive statistics, chi-square tests, and factor analysis were performed in analyzing the data. There are 211 outlets of major supermarkets in Bangladesh, which are contributing 1.49 % to the GDP and generating significant employment. Upper-middle and high class, highly educated, small family are the customers who face the major problems of high cost due to additional tax, long waiting time at the payment queue, and unnecessary purchase while shopping from the supermarkets. All the demographic characteristics have a significant relationship with these problems except the marital status and family size. The supermarket industry needs to understand the customers' psychology; concentrate on enhancing the store facility, educate people on the attributes of the supermarkets and the policymakers can initiate a proper policy in operating the supermarket business in Bangladesh.

PERANCANGAN PROYEK ARSITEKTUR INTERIOR STB SUPERMARKET DI TARAKAN

Public awareness for healthy living, especially in big cities is increasing. Increasing economic status andease of access to information and knowledge about healthy lifestyle make people, especially people withmiddle class economies, begin to pay more attention to health. One of the efforts made to start a healthylife is through organic food products. Organic food products are high-quality natural food ingredientscontaining vitamins, fiber, minerals, and other substances that are useful for consuming and consuming.The awareness of these qualities makes the product more organic in demand. Shopping for food needsa common thing for people to do. The development of lifestyle also affects the community in determiningshopping places. The growing age makes retail businesses change the retail concept to be more modern.The concept of supermarkets is now a demand for changes in the lifestyle of the city. The retail conceptis now focused on large and wide sales area outlets and facilities for convenience and comfort that arecomfortable and have an impact on sales. Seeing this developing a supermarket with organic products andpaying attention to the opportunity to develop a supermarket business. The interior architectural designconcept of the STB Supermarket is designed to provide a fresh impression to organic support, which is acombination of centralized and grid circulation patterns, and circulation separation. Supermarket visitors,employees, and management staff can be more effective.
 Keywords: Healthy Product, Lifestyle, Organic, Retail, Supermarket

In the Desire of Conquering East African Supermarket Business: What Went Wrong in Nakumatt Supermarket

By October 2017, the East African Community’s (EAC) largest retailer was declared bankrupt. All stores within and outside Kenya, namely Rwanda, Uganda, and Tanzania were closed. Many suppliers in EAC took the retail company to court after having suffered huge losses. Some few suppliers looted the stores with the aim of compensating themselves for the incurred losses. Simply put, Nakumatt’s reputation was in the mire and the company headed for a total collapse. Everyone in the region was asking himself/herself, what might have gone wrong to Nakumatt supermarket. In general, the current case is a lesson that sheds light on the rise and collapse of one of the largest household names of retail stores in EAC.

An Evaluation of the Factors Influencing Customers’ Experience in Supermarkets of Bangladesh

The supermarket industry of Bangladesh came off the ground in the early 2000s. The industry has witnessed steady growth over this time-frame. Mostly run by three key players Shwapno, Agora and Meena Bazar, the industry has brought to a certain extent a major shift of consumer shopping preferences from mom-and-pop stores to the superstores. The rise of the middle class and its growing buying power drive the growth of Bangladesh's supermarket business. The sector is likely to witness further growth due to rapid urbanization and higher per capita income, according to market players. The market size of the country's supermarket is approximately Tk. 2,500 crore, and the growth has been nearly 15 percent per year over the past couple of years. Faced with many obstacles such as the imposition of VAT, scarcity of proper commercial space and a yet-to-be-robust value chain, the industry is making progress towards growth. The top players jumped on the bandwagon to create a superior "Supermarket Experience" for their valued customers. This study aims at investigating the factors that affect customers’ experience in supermarkets of Bangladesh. Secondary data were used to review the literature and primary data were used to conduct the analysis. A sample of 206 customers who regularly visit supermarkets were interviewed using a structured questionnaire. Both descriptive and inferential analysis were used to analyze the data. Multivariate analysis such as- Exploratory factor analysis was used to identify the factors that significantly influence customers’ experience in supermarkets. Multiple regression analysis was performed to identify the relationship between the factors and the overall customers’ experience in supermarkets of Bangladesh. The result shows that factors such as, time saving, staff assistance and responsiveness, product authenticity with clear labeling, return policy, flexible mode of payment, convenient location and competitive pricing are the important factors that influence customers’ experience in supermarkets of Bangladesh. This study suggests that the super chain owners should focus more on saving customers’ time, staff assistance and responsiveness, ensuring authenticity of goods by clearly labeling, liberal return policy, flexible mode of payment such as- card and digital payment, convenient store location and competitive pricing of goods compared to the local wet markets to improve the customers’ experience in supermarkets of Bangladesh. Keywords: Customers’ experience, Time saving, Staff assistance, Product authenticity, Flexible mode of payment, Competitive pricing. DOI : 10.7176/EJBM/11-26-02 Publication date :September 30 th 2019

A Study of Determinants of Supermarket Service Quality - the Case of Coopmart Supermarket in Vietnam

The study aims to identify the factors affecting the service quality of retail supermarket. Through approaching other studies, the study evaluated the service quality in general and the service quality of retail supermarket in particular. Qualitative method is used for exploring the research model and variables. The survey was conducted to collect the customer's opinion from Coopmart supermarkets in Ho Chi Minh City of Vietnam. This study revealed that five factors have impacted on the service quality in supermarket retailing – a modern retail business which provides both goods and services. The study proposed some policies for supermarket business managers and some suggestions for further studies.

KEPUTUSAN SUMBER PEMBELANJAAN PADA USAHA MIKRO KECIL MENENGAH (UMKM) SWALAYAN DI DESA MULYOAGUNG KECAMATAN DAU MALANG

The purpose of this study was to determine the source of funds used in the micro and small businesses in the village supermarket Mulyoagung District of DAU. The method used is the method of survey, data analysis is qualitative descriptive analysis based on primary and secondary data. Based on the results of a survey conducted by the researchers of the 10 self-service according to the class of micro enterprises in the village Mulyoagung DAU Malang, there is a 100% initial planning. the source of funds used for micro and small businesses in the supermarket, the source of funds used approximately 75.5% use their own capital due, which was developed in the supermarket business is already quite big and cost quite a lot. Supermarkets that require considerable cost using capital loans at the bank around 24.5% to run a business in this way could make more developed self.

Evolution Cum Agency: Toward a Model of Strategic Foresight

This study examines the origin of the strategic innovation that changed the face of financial services—Charles Merrill’s financial supermarket business model—through three well-known and largely juxtaposed conceptual models of strategic foresight. Our study, whose purpose, business historical focus, and structure mirrors Graham Allison’s famous “Conceptual Models of the Cuban Missile Crisis,” allows us to make three contributions. First, it sharpens our understanding of the models we used in the study. Second, it provides the foundations of an integrated view and model of strategic foresight that suggests disciplined strategic foresight is possible, understandable, and replicable within some precise boundaries. Finally, it suggests directions for future behavioral strategy work.

An Integrated Wireless Terminal for Data Acquisition in Agricultural ProductTraceability System

<abstract><title><italic>Abstract. </italic></title> The significant link between farms and supermarkets has a far-reaching influence on the circulation pattern and traceability of agricultural products and supermarket business structure. This article presents a new platform called the integrated wireless traceability terminal (WTT) solution for agricultural products traceability information collection and packaging procedure integration. It collects traceability data such as package weight, field number, and other origin information about the corresponding address of farm or company. Meanwhile, it will print a traceability label which is used by the consumer or administrators to query traceability information through the internet. A test evaluation of the WTT solution is performed during vegetable harvest time in a large organic agricultural products company. Compared to the current traditional packaging procedure, a statistical analysis shows that this solution not only decreases the packaging time (total time for packing a package) about 15%, but also reduces the total material cost by approximately 37%. In addition, the traceability content is more detailed and precise than traditional method. These results suggest that the WTT solution can be reliably used for packaging agricultural products and traceability information acquisition.

FACTORS AFFECTING THE COMPETITIVE ADVANTAGES OF CITIMART

According to Porter (1985), in the market of competition, competitive advantage lies in the center of business activities of an enterprise. For this reason, one of the most important factors for any kind of business is to build or construct a good and stable competitive advantage. The wealth of a company cannot be durable if the company does not maintain its competitive advantage. Improving the competitive advantage is one of the first and foremost concerns of every business. In the process of integration, all economies have to try their best to fully compete with each other to gain the best. Among the economy sectors, the retail enterprises are of those who have to apply marketing strategies to strengthen their competitive advantage. With good and suitable marketing strategies, businesses can increase the number of their customer, have goods and products attractive to consumers and finally gain the expected profits. In Vietnam, the market economy started at the end of 1986, much later than the world market economy, so the application of competitive advantages from the macro level to micro level (here the enterprise level) has been slow. For the sector of retailing, especially supermarket retailing, the market scale of Vietnam is much smaller than that of other markets in the region. However, there are basic factors for a fast development in Vietnam such as: big population with the kind of young population, high rate of economic growth rate and non-stop improved living standard. That is the fact that the potential for retailing development in Vietnam is not small and supermarket business in the future is big. In Vietnam, especially in Ho Chi Minh market, there are quite a lot of supermarket chains which are in operation nowadays such as Co-op mart, Citimart, Maximart, B-smart, Shop&amp;Go and so on? These supermarkets are trying their best to gain more customers. For this purpose, the researcher chose Citimart as a case study in this research. Citimart is one of most favorable supermarket in Ho Chi Minh. In this thesis, the researcher studies the factors affecting the competitive advantage of Citimart, and then find out the solutions for the policy makers to have good business strategies of Citimart.

Good for whom? Supermarkets and small farmers in south africa – a critical review of current approaches to increasing access to modern markets

ABSTRACT Small-scale agriculture is one of the few tools available to support improved rural livelihoods on a significant scale in South Africa. Access to output markets is a key factor in generating higher incomes. The rise of modern markets (supermarkets in particular) is generally viewed as positive for the rural poor, although most commentators accede that there are challenges to be overcome in obtaining access to such markets. These challenges are generally perceived as supply-side issues: That is, the “fault” for market exclusion lies largely with small producers – their production methods, their business organisation and their location – rather than with these markets themselves. This study asserts that much of the research that has been undertaken in this area is in fact incomplete, because it has excluded two key issues: The likely impact of the dominant supermarket business model on small farmers; and the actual position of small farmers in those countries with high levels of supermarket concentration. A closer examination of the supermarket model suggests it is inherently hostile towards smaller producers. The South African food retail market structure resembles that of industrialised countries rather than developing countries. Therefore, we should expect that the position of South African small farmers vis-à-vis supermarkets is similar to that of small farmers in industrialised countries, who are increasingly excluded from these value chains.