Success Factors Of ERP Implementation Research Articles

Critical success factors of ERP implementation at retail franchise company in Indonesia

As technology develops, many companies seek to innovate and implement technology, one of them is ERP to support their business processes. One of these companies is PT Sumber Alfaria Trijaya, Jember, Indonesia. Many factors were affected the quality of ERP implementation. One of them is known as the Critical Success Factor (CFS). This study aimed to describe implementation of ERP application and the Critical Success Factors during ERP deployment at PT Sumber Alfaria Trijaya (SAT), Indonesia. This study used qualitative method for gaining data and research analysis. Interviewed are done with the key users. The results of analysis showed that five critical factors that supported and influenced the ERP implementation in the company, namely; Management Commitment and Support, User Involvement, Communication, Hardware and Equipment, and Education and Training. Those five factors have significant impact on the successful of ERP implementation at retail franchise company in Indonesia. In conclusion, the implementation of TAF application improved the quality of accounting information system information for the company.

Critical Success Factors of ERP Implementation: Evidence from Manufacturing Sector of Karachi

This study explores the critical success factors of ERP implementation in the manufacturing sector of Karachi. Data were collected from 252 such employees of the manufacturing sector of Karachi who have been using ERP solution for the time duration of at least one year. Exploratory Factor Analysis and Multiple Regression Analysis were used. Results of the factor analysis indicate the presence of four factors. Three of these factors, namely Data Quality (DQ), System Quality (SQ) and the Consultant Support (CS) were the critical success factors, whereas, the fourth was the dependent variable i.e. successful ERP Implementation or ERP Success. Once the factors were extracted, the reliability was tested and then the CFA was used to test convergent and discriminant validity of instrument. Multiple Regression Analysis was then applied to determine the impact of each factor on successful ERP Implementation or ERP Success. It was found that the Data Quality (DQ), System Quality (SQ) and the Consultant Support (CS) have significant impact on Successful ERP Implementation (hence forth known as ERP Success). Therefore, it is recommended that while implementing the ERP systems, firms must ensure that the data accuracy while they are entering the data or providing the data to the vendor / consultant. It is also recommended that the firms must be mindful about the system quality and the consultancy services (software support services) provided by the ERP vendor.

Critical success factors in ERP implementation in Indian manufacturing enterprises: an exploratory analysis

Critical success factors in ERP implementation in Indian manufacturing enterprises: an exploratory analysis

Challenges and Success Factors of ERP Systems in Australian SMEs

Today, great potential is envisaged for ERP systems in small and medium-sized enterprises (SMEs), and software vendors have been repackaging their ERP systems for SMEs with a recent focus on cloud-based systems. While cloud ERP offers the best solution for SMEs without the overheads of the huge investment and management costs that are associated with traditional ERP systems, the SME sector faces many challenges in their adoption. Traditional ERP studies have predominantly focused on large organizations, and gaps in the literature indicate that both vendor and consumer perspectives require more understanding with new technology offerings for SMEs. This paper describes some of the common challenges, such as cost effectiveness, alignment between software and business processes, customized governance and training, which form the major SME constraints for ERP system adoption. Due to the dynamic nature of SME businesses, best practice guidelines for an SME’s ERP implementation could be arrived at through closer investigation of its business requirements in order to avoid misfits. This forms the main objective of the study. We identify key success factors of ERP implementation in an Australian SME as a case study. These target success factors are then compared to the actual outcomes achieved. Factors such as business process alignment with the ERP system, meeting customer and stakeholder needs and reducing recurring and maintenance costs were key to the success of ERP implementation for the Australian SME. In particular, the IT and business strategy alignment with a customer focus and flexible reporting features of ERP systems has resulted in business agility.

Critical Success Factors in ERP Implementation and their Interrelationship Using TISM and MICMAC Analysis

Purpose: The purpose of this paper is to find interrelationships among the factors that impact the process and result of ERP implementation based on the experience of implementation in one of the medium scale company. Design/methodology/ap¬proach: The purpose of this paper is to identify key variables of ERP implementation through systematic literature review and semi-structuredinterviewsadministeredonthecoreteammembersofBBMAcousticPrivateLimited,whoweremadepartofthe implementation process. We have resolved debates related to relationship among various constructs of ERP implementa¬tion and their relationship using Interpretive Structural modeling and Total interpretive structural modeling. Findings: The study indicates that Organizational Culture &Communication and Top Management Commitment and Support have high driving power and deserve serious attention in ERP implementation process. The paper also helps in ascertaining the category of factors that are independent, autonomous, linked or dependent. Research Limitations/Implications: This study fills in the gap in literature by proposing a model of critical success factors in ERP implementation in a small and medium sized organization. The reliability of the model should be tested later by conducting a study on large scale. Originality/value: The paper indicates factors in chronological order, which need the attention as per their level in the implementation process in small and medium enterprises (SMEs). These finding will shrink the fear of failure in ERP implementation to some extent and encourage SMEs to implement ERP in their organization.

Implementasi Teknologi Informasi Enterprise Resource Planning (ERP) Studi Pada Perusahaan Kemasan

The purpose of this research is to test the influences of critical success factors of ERP implementation. The use of variables based on the results of previous research, which directly influences the Top management support, Business Process Reengineering, Effective Project Management and Education and training toward critical success factors of ERP Implementation. The use of these variables can solve the problems in determining appropriate strategies for the successful ERP Implementation. According to Martin (1998) 90% of ERP implementation has been delayed and the success rate is only about 33%. The population used in this research were all ERP users at a packaging company and the sample size is 57 people. Data collection techniques in this research using questionnaires and data analysis technique using Partial Least Square (PLS) which is run with the help of Smart PLS 2.0 M3 software. The analysis showed that Top Management Support and Education and training influence the success of ERP implementation, while the other variables such as Business Process Reengineering and Effective Project Management does not affect the successful implementation of ERP. To increase the success rate of ERP implementation, users on the companies that are or have implemented ERP systems should consider some factors such as Top Management Support and Education and training because these factors shown to affect the success rate of ERP implementation.
 Keywords : ERP, Implementation, Information Technology and PLS.

META-ANALYSIS ON THE IMPLEMENTATION OF ERP SYSTEMS

The study presents a systematic literature review on the implementation of ERP systems. The analyses are based on 168 articles published in ISI journals. Firstly, the course of investigation on the phenomenon is investigated. Then, methodologies under use are specified in the analysis: field work - statistical technique and variables; case studies – the type of design and study problem; conceptual works – their impact on literature. Additionally, critical success factors proposed for the implementation of ERP systems are summarized. Lastly, with the purpose of supporting the development of future assumptions, some conclusions are provided on the scientific background for the study. A general analysis concludes that publications on ERP system implementation show a clear expansion trend, and are concentrated in information system journals. Empirical studies are privileged, with case studies used more frequently. Organizations under study are usually multinationals in the industrial sector. Based on that review, one concludes that: 1- organization size plays a key role in ERP systems implementation; 2- the factors that affect late ERP adoption differ from those that affect early implementation; 3- cultural collision can be felt at ERP implementation; 4- diligent studies on success factors in ERP implementation are few in number; 5- there is not one single dimension to measure ERP system success.

META-ANÁLISIS SOBRE LA IMPLANTACION DE SISTEMAS DE PLANIFICACIÓN DE RECURSOS EMPRESARIALES (ERP)

Este estudio expone una revision sistematica de la literatura cientifica sobre la implantacion de sistemas ERP. Tomando como punto de partida 168 articulos publicados en revistas cientificas ISI se realizan un conjunto de analisis. Primero, se estudia la evolucion de la investigacion sobre el fenomeno. Luego se particulariza segun las metodologias de investigacion empleadas, este analisis incluye: en los trabajos de campo, las tecnicas estadisticas utilizadas y las variables estudiadas; en los estudios de casos, el tipo de diseno y el problema de estudio; y en los trabajos conceptuales su impacto en la literatura. Adicionalmente, se sintetizan los factores criticos de exito propuestos para la implantacion de sistemas ERP. En ultimo lugar, y con el objeto de dar soporte al desarrollo de hipotesis futuras, se entregan algunas conclusiones sobre los antecedentes cientificos recogidos en el estudio. En un analisis general, se concluye que las publicaciones sobre implantacion de sistema ERP presentan una clara tendencia de crecimiento y se concentran en revistas de sistemas de informacion. Los estudios empiricos son preferidos, el estudio de caso es utilizado con mayor frecuencia, y normalmente las organizaciones estudiadas son grandes multinacionales del sector industrial. Por otra parte, a partir de la revision de los trabajos se concluye que, primero, el tamano de la organizacion juega un rol importante en la implantacion de sistemas ERP. Segundo, los factores que afectan la tardia adopcion de un ERP difieren de aquellos que afectan su adopcion temprana. Tercero, en la implantacion del ERP existe una colision cultural. Cuarto, existen pocos estudios cientificos rigurosos sobre factores de exito de la implantacion de ERP. Y quinto, no existe una sola dimension para la medicion del exito del sistema ERP.