The dairy production chain is one of the main economic activities in Brazil, with primary production present in almost all Brazilian municipalities, involving more than one million rural producers, and generating jobs in all segments of the chain. The growing consumption of dairy products, and the pursuit of quality, lead to increasing concern with food and nutritional safety. Among the factors that affect milk composition are management and the incidence of diseases, with mastitis being one of the most frequent infections affecting dairy cattle. This results in economic losses due to reduced production and milk quality, increased costs for labor, medication, and veterinary services, and the early disposal of animals. Treatment with commercial homeopathic products presents an alternative to avoid problems found in the continuous use of allopathic medicines, such as residues in animal-derived products, selection of multi-resistant strains, and reactions in hypersensitive individuals. The general objective of this study was to evaluate the efficiency and effectiveness of using a commercial homeopathic product in the treatment of bovine mastitis when combined with proper milking management. Our specific objectives were to evaluate the milker’s handling before, during, and after milking, to determine the incidence and prevalence of clinical and subclinical cases of mastitis in the herd before and after treatment, and to perform comparative analyses of the data obtained at the beginning and end of the experiment. The results showed that positive behaviors by the milker had greater influence on the cows' behavior, which remained calm and stress-free throughout the milking process, as well as a correlation with obtaining low somatic cell counts (SCC). Regarding the prevalence of mastitis in the herd, although it decreased, there was no statistically significant difference. However, there was evidence of the positive interference of the homeopathic medicine on its incidence. It is concluded that the homeopathic medicine is effective in inhibiting the emergence of new cases of mastitis, as well as in treating acute cases of mastitis and reducing the herd's SCC, being efficient in the control and prevention of mastitis; it is also concluded that the milker plays an important role in this process, making it essential for them to be aware and valued for this.