Strategic Role Of Information Technology Research Articles

Business Process Reengineering: The Role of Information Technology as a Determinant of Success for Improving Performanc

Implementation of Business Process Reengineering (BPR) in companies that are worth trying and agreeing with companies that have failed. Recognizing the advantages behind BPR, a leading organization in Indonesia which is engaged in property sector, seeks to improve itself in order to face competition from its competitors. This study aims to evaluate the success of the organization in implementing BPR in terms of cost, time, quality and flexibility by comparing the observations of conditions before the implementation of BPR and afterwards. The results of this study indicate that the success of an organization in implementing BPR cannot be separated from the support and communication established by Management to its subordinates. Likewise, the strategic role of Information Technology (IT) is also a key success factor achieved in the implementation of this BPR. The existence of IT has enabled changes to the design of the business process because IT is more than just a tool to automate the process but is also the fundamental that shapes how the business itself is done

Improving Information Security Performance: The Role of Management Support and Security Operation Center

The implementation of Information Technology (IT) in any aspects of business has change the landscape of business. Specifically, IT has made significant and major changes in banking industry, especially on the way people do business with bank. Beside as business enabler, IT now become a major tool for bank to win the competition. With the strategic role of IT in banking industry, there is a risk from security point of view. The new sophisticated and advanced kind of attack drive to higher impact for banks. Beside direct loss caused by successful attack, there is also loss caused by image damage and sanction from regulatory. With many initiatives can be done to improve Information Security condition, banking need to prioritize the initiative that has most significant impact. Management support on information security is cited by many literatures as basic requirement for improving Information Security condition. Security Operation Center also proposed as initiatives to enhance the capability of detection and response to attack. This research tries to empirically find out the impact of Management Support to information security performance and the role of Security Operation Center on mediating both variables. Data are gathered from banks in Indonesia using survey methodology through questionnaire answered by qualified respondents. The sample design used is a probability sample with disproportionate stratified random sampling and analyzed using Structural Equation Modeling - Partial Least Square. This paper shows that management support has significant impact on improving Information Security condition in banking industry. It also concludes that SOC has complimentary mediation of relationship between management support and information security performance. Practically, result of this research can be foundation for company that wants to focus on factors that significantly impact security performance, while theoretically confirmed previous studies on the role of management support.

ROLE OF INFRASTRUCTURE AND INFORMATION TECHNOLOGY STRATEGIES IN BUSINESS STRATEGIES OF AN ORGANIZATION – CASE STUDY: INDUSTRIAL UNITS OF KURDISTAN PROVINCE, IRAN

Information technology strategy with business strategy is considered as the most important issue for IT and business managers. The overall purpose of this research is to investigate the strategic role of information technology in industrial units of Kurdistan province. The research method of this paper is descriptive-applied and for data collection, two methods of library studies and field studies have been used. In this research, the standard questionnaire of pop determining the role was used and validity of the questionnaire was confirmed by Cronbach's alpha test. The statistical population of the study consisted of 400 managers, experts and supervisors of industrial units of Kurdistan province. Using classical sampling method with appropriate allocation, the number of samples was determined by 196 people by the Cochran formula. The results show that with the probability of 95% confidence, the infrastructure of the organization, IT infrastructure and organization strategies are well defined. However, the results show that the information technology strategy in the above mentioned statistical population is not properly defined. Organizational strategies fit with the infrastructure of the organization and this moderate proportion is down. Also, IT infrastructure is compatible with IT strategies, but this proportion is at a very low level. Finally, the organization's strategies are integrated with IT strategies. Article visualizations:

Integration of EA and IT service to improve performance at higher education organizations

One of the perceived benefits of the use of information technology is the increased accuracy and speed of information that greatly helped the operations of an institution or organization. Politeknik XYZ as one of the organizations / institutions in the field of education, now need to consider the strategic role of information technology in supporting academic activities and develop a wide range of academic services, especially for students. Accordingly, in this study has been carried out the planning and improvement of information technology services in accordance with EA and IT Service standards, based on analysis using ACMM maturity level. The end result of architectural planning and service enhancement developed with TOGAF and ITIL is to be used as a reference in the improvement the role of information systems and technology in supporting business process organizations at Polytechnic XYZ. This study demonstrates the importance of raising awareness of the interdependent relationship between architecture and quality of service management in the organization of information technology.

Articulando escolas de pensamento estratégico através da tecnologia da informação

Na medida em que as organizações investem crescentemente em tecnologia da informação (TI) e tal tecnologia influencia cada vez mais os seus processos de negócios, o impacto da utilização da TI no desempenho das organizações tem sido alvo de grande interesse. Para análise desse impacto, diversos modelos têm sido desenvolvidos. Por trás desses modelos, duas grandes escolas de estratégia - consideradas antagônicas - se sobressaem e têm sido utilizadas para modelar o papel da TI na estratégia das organizações: a escola de posicionamento e a escola de recursos. O objetivo deste artigo teórico é propor uma articulação entre essas duaslinhas de pensamento estratégico, tendo como elo de ligação o papel estratégico da TI nas firmas. Dessa forma,através de uma abordagem teórico-exploratória, esse artigo formula quatro proposições que visam integrar essas duas escolas à luz do papel da TI nas organizações, para ajudar acadêmicos e practitioners a melhor entenderem o papel estratégico da TI nas empresas.

ERP and the changing role of IT in engineering consultancy firms

PurposeIn recent years, large engineering consultancy firms in the Netherlands have implemented enterprise resource planning (ERP) systems. The purpose of this study is to shed light on the changing role of information technology (IT) in these firms after implementing ERP.Design/methodology/approachThis change is analysed by focusing on the changing strategic role of IT, the level of IT maturity, and the implementation methods and related organisational changes before and after the ERP implementation. Empirical case study research was conducted by analysing ERP implementations in ten large Dutch‐based engineering consultancy firms. The implementation of ERP within these firms is expected to be typical of the way large engineering consultancy firms in the Netherlands have dealt with this technology.FindingsThe study shows different but consistent fits among the strategic role of IT, the level of IT maturity, and the implementation method in the different stages of the ERP‐implementation.Originality/valueIn the future, ERP will play a strategic role within engineering consultancy firms if they adopt tools for the inter‐organisational standardisation of primary processes in the context of large construction projects. Inter‐organisational use of IT tools in engineering consultancy, however, requires a substantial increase of the intra‐organisational IT maturity and a strategic orientation. If this occurs then it can be anticipated that ERP will be used as an agent for radical change.

The role of information technology in retailing: the case of supporting fashion purchasing at a European department store chain

This paper consists of an actual case study that illustrates the increasingly strategic role of information technology (IT) in retailing in the context of a large European chain of department stores. Following changes in retailing and especially in the fashion industry, this chain has developed a strategic information system intended to improve its purchasing and distribution processes. The system, called FIPS (for ‘Fashion Information and Planning System’), is integrated with the company's warehouse management and financial planning functions. It consists of two main modules: the ‘Fashion Information System’ and the ‘Purchase Planning and Control’. The case study first reports on the business factors that led to the development of FIPS, the design features of the system, as well as its cost and benefits. It then discusses the organizational impact of the system, mainly in terms of IT-enabled innovative business procedures, changing functions and competencies within the company, and redefining the role of IT in the corporation. Finally, possible future extensions of the system are presented.

Information technology and global competition: A framework for analysis

Despite current concerns about the international dimensions of business, the strategic potential of information technology in enabling a firm to compete internationally has been ignored. This paper addresses the topic by proposing a framework for considering the strategic role of information technology in global competition. Three key issues face multinational companies: configuration, coordination and responsiveness. Information technology helps multinational companies resolve these issues by providing them with effective means to support their foreign subsidiaries, integrate their worldwide operations more efficiently, respond to local market needs more flexibly, and serve their customers innovatively. Several implementation problems are also discussed, including lack of a strategic vision, lack of infrastructure and expertise, host government intervention, and difficulty in transferring applications.