We propose a general framework, dubbed Stochastic Processing under Imperfect Information (SPII), to study the impact of information constraints and memories on dynamic resource allocation. The framework involves a Stochastic Processing Network (SPN) scheduling problem in which the decision maker may access the system state only through a noisy channel, and resource allocation decisions must be carried out through the interaction between an encoding policy (who observes the state) and allocation policy (who chooses the allocation). Applications in the management of large-scale data centers and human-in-the-loop service systems are among our chief motivations. We quantify the degree to which information constraints reduce the size of the capacity region in general SPNs, and how such reduction depends on the amount of memories available. Using a novel metric, capacity factor, our main theorem characterizes the reduction in capacity region (under "optimal" policies) for all nondegenerate channels, and across almost all combinations of memory sizes. Notably, the theorem demonstrates, in substantial generality, that (1) the presence of a noisy channel always reduces capacity, (2) more memories for the allocation policy always improve capacity, and (3) more memories for the encoding policy have little to no effect on capacity. Finally, all of our positive (achievability) results are established through constructive, implementable policies. Our proof program involves the development of a host of new techniques by combining ideas from information theory, learning and queueing theory. We create a simple yet powerful generalization of the Max-Weight policy, in which individual Markov chains are selected dynamically, in a manner analogous to how schedules are used in a conventional Max-Weight policy.
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