State Employment Agency Research Articles

ІНСТИТУТ ОБУМОВЛЕНИХ СОЦІАЛЬНИХ ТРАНСФЕРТІВ: У ПОШУКАХ ПІДВИЩЕННЯ ЕФЕКТИВНОСТІ СОЦІАЛЬНОГО ЗАХИСТУ В УКРАЇНІ

Розглянуто інститут обумовлених соціальних трансфертів, інституціалізація якого сприятиме підвищенню ефективності соціальної політики України і покращенню якості людського капіталу. Обґрунтовано важливість їх застосування в соціальній політиці України. Визначено позитивні й дискусійні аспекти даного інструменту в межах соціального захисту населення. Сформовано пропозиції стосовно розвитку інклюзивної функції соціального захисту, що сприятиме збільшенню можливостей соціалізації у різних сферах життя, нагромадженню людського капіталу і підвищенню соціальної мобільності шляхом розвитку інституту обумовлених соціальних трансфертів, під якими розуміється грошова допомога, яка надається як засіб боротьби з бідністю, вирівнювання доходів і підвищення ступеня соціальної інклюзії домогосподарств з обов’язковими умовами її використання. Визначено умови витрачання допомоги, які доцільно впровадити в соціальному захисті в Україні для посилення інклюзивної функції, серед яких освіта, культура, спорт, інвестиції у людський капітал дітей, вплив на склад споживання продуктів харчування, медичне обслуговування, придбання ліків, стимулювання споживання товарів і послуг вітчизняного виробництва, участь у активних програмах зайнятості, суспільно-корисній діяльності. Запропоновано впроваджувати таку вимогу для отримання соціальної допомоги працездатними членами суспільства як участь у програмах зайнятості державних органів зайнятості населення. Визначено, що інституціалізація соціального захисту населення працездатного віку має відбуватись у бік посилення сенситивності зв’язку між соціальними внесками, доступом до соціальних благ і соціальним захистом, оскільки людина в такому випадку відчуватиме себе членом суспільства, розраховуючи на захист з боку держави і маючи зацікавленість працювати в умовах формальної зайнятості.

Republic of Azerbaijan: Technical Assistance Report-Government Finance Statistics Missions (May 17-21 and July 22-August 4, 2021)

Following the launch of the Caucasus, Central Asia, and Mongolia Regional Capacity Development Center (CCAMTAC) in February 2021, and in response to a request from the Azerbaijani authorities to support their statistical capacity development (CD) in government finance statistics (GFS), a series of technical assistance (TA) missions took place remotely (via Zoom meeting platform) during May 17−21 and July 22−August 4, 2021. Both missions were conducted by Mr. Roderick O’Mahony (GFS expert), who worked with the staff of the Ministry of Finance’s Medium-Term Expenditure Framework (MTEF) Development Center as the main counterparts. He also met with other relevant agencies, including the State Oil Fund of the Republic of Azerbaijan (SOFAZ), the State Employment Agency, and the State Social Protection Fund.1

SERVICE QUALITY IN THE PUBLIC SERVICE OF LATVIA

Improvement of quality of public services is one of the important goals in the advancement of the operation of state / public administration in Latvia. The aim of the research was to evaluate the quality of customer service in the institutions of public administration in Latvia, to perform the factor analysis of the collected data.The research was based on the selection of customers of public services, in total of 292 people in Riga and in Latvian regional centres in 2017-2018. The research was conducted in public institutions of Latvian regions that provide social assistance (SSIA – the State Social Insurance Agency), offer employment promotion services (SEA – the State Employment Agency); realize tax policy in the state (SRS – the State Revenue Service), implement the state environmental protection policy (MEPRD – Ministry of Environment Protection and Regional Development); provide legal aid services (DC – Daugavpils Court). The quality of services provided to the clients of corresponding institutions was evaluated. For the data collection, the service quality assessment model – the SERVQUAL instrument (Parasuraman et al., 1988) was used, as well as the analysis of the research data factors was carried out.The service quality assessment revealed that the performance of public service organizations in Latvia does not meet the customers’ expectations. The evaluation of service quality provided by public authorities, as well as their regular monitoring would improve the quality of services provided.

Dimensions and Factors of Civil Servants Policy Alienation: Case of the Lithuanian State Employment Agency

The article aims to identify the dimensions and factors of policy alienation that have a significant impact on the practice of civil servants when implementing employment policy. The data of the empirical research revealed that civil servants experience powerlessness due to the following factors: insufficient coherence of employment policy objectives with objectives of other social and welfare policies, lack of interinstitutional cooperation, and autonomy in implementing internal institutional requirements. Meanwhile, the factors of meaninglessness are related to red tape and categories, as distinguished by informants, of unemployed clients, whose expectations are incommensurable with the aims and means of implemented employment policy.

Multilingualism in Luxembourg: (Dis)empowering Cape Verdean migrants at work and beyond

Abstract This paper explores the entanglement of language with issues such as discrimination and the reproduction of social hierarchies. It unpacks this interplay to show how the use and abuse of language serve as the main mechanism of inclusion, exclusion and limitation of migrants in the labour market, contributing to certain migrant groups and their descendants remaining in the bottom stratum of society. It investigates how language use can both empower and disqualify migrants, creating ethnic pools of work. This paper draws on interviews with a successful middle-aged Cape Verdean man, Pedrinhu, to illustrate this language impact. He came to Luxembourg at a young age and his sports skills helped him to be fast-tracked to acquire Luxembourgish citizenship. He talks about his migration trajectories, his sociolinguistic life and his job interactions with Cape Verdean workers at a private employment enterprise where he now holds a high position. He seeks “to empower” Cape Verdean migrants, challenging some of the institutionalised linguistic demands of the state employment agency he collaborates with; at the same time, he is aware of the reproduction of inequality and the ethnic stratification of his enterprise. The paper concludes by highlighting the ambivalences of multilingualism and empowerment interventions in accessing resources, such as work, in the condensed migration contexts of Luxembourg.

ASSESSMENT OF THE ECONOMIC EFFECTIVENESS OF THE USE OF FINANCIAL RESOURCES FOR TRAINING OF THE UNEMPLOYED

Along with the rapid development of technologies, demand on the labor market changes, still the skills and knowledge of jobseekers do not match the market needs. The State Employment Agency (hereinafter – SEA) implements training measures for the unemployed. Nevertheless, there is a problem that the unemployed involved in training do not always want to enter the labour market, or their knowledge acquired during the training is not useful. The aim of the study is to assess the economic efficiency of the financial resources allocated for training of the unemployed persons in the context of Latvia and its regions. Research methods: monographic method, graphical method, expert survey method, correlation and regression analysis. The authors explore the use of the financial resources allocated for training and analyse its economic efficiency in Latvia and Latvia's regions. It is found that the difference in unemployment rates in the statistical regions of Latvia has significantly increased during the study period. In order to facilitate the reintegration of individuals into the labour market, more funding is provided for training in the regions with higher unemployment rates. The economic efficiency of the use of financial resources varies from region to region, both in terms of the cost of training per unemployed person involved and the number of the trainees employed after the training, and of the funding for training used in the region.

How Individual, Job and Working Environment Characteristics Effects Employee Performance in Indonesian State Employment Agency

How Individual, Job and Working Environment Characteristics Effects Employee Performance in Indonesian State Employment Agency

CAREER SUPPORT FOR UNEMPLOYED YOUTH DURING THE UNEMPLOYED-TO-EMPLOYED TRANSITION IN THE PROJECTS „YOUTH GUARANTEE” ACTIVITY „WORKSHOPS FOR YOUTH”

Youth without profession and unclear vision for the future are exposed to unemployment risk. The State Employment Agency, in cooperation with the Ministry of Education and Science, local governments, social services, youth organizations, employers, as well as educational institutions, implements the project „Youth Guarantee”. Activity „Workshops for Youth” is one of activity of project „Youth Guarantee”. The aim of „Workshops for Youth” is to involve youth in labor market by giving a chance to get to know three professions during six weeks. The aim of the research – to establish the results of career support for entry into employment of unemployed youth within the project „Youth Guarantee” after the activity „Workshops for Youth”. Methods:1. Theoretical – literature selection, study and analysis.2. Data acquisition – interview, survey.3. Data analysis – descriptive statistics, the criterion of Kolmogorov-Smirnov. The results of the youth survey show that after the participation in activity „Workshops for Youth” youth are motivated to continue their education, as well as to start working in one of the profession. Also after participating in activity „Workshops for Youth” youth can to continue training and work in hired labor or as a self-employed person.

CHANGES IN THE MOTIVATION OF THE LONG-TERM UNEMPLOYED DURING THE STATE EMPLOYMENT AGENCY’S MEASURE “MOTIVATION PROGRAM FOR JOB SEEKING AND SOCIAL MENTOR SERVICES”

One of the significant risks of the labour market is the high proportion of the long-term unemployed, therefore an acute problem is their integration into labour market, as well as low motivation of the target population. From December 2015 till 31 December 2021 an ESF project “Support for the long-term unemployed” is being implemented, this project includes the implementation of a measure “Motivation program for job seeking and social mentor services” which aims to motivate and to preventively support the long-term unemployed, as well as to facilitate their placement in appropriate permanent workplaces. This research analyses the carrier support provided for the long-term unemployed during State Employment Agency’s measure “Motivation program for job seeking and social mentor services” and examines whether participation in this measure changes the motivation of the long-term unemployed for integration into the labour market.

PROBLEMS OF THE VENTSPILS REGION LABOUR MARKET AND PROPOSALS FOR SITUATION IMPROVEMENT

There are several studies carried out on the problems of the Ventspils region labour market, but due to rapid changes in the economic situation, the results of these studies no longer accurately reflect the current situation. The aim of the paper is to present the research for identification and analysing of specific problems in the Ventspils region labour market and propose solutions for situation improvement. The research has examined the relationship between labour market change, labour market conditions and employers’ expectations in Ventspils region. The research is based on both secondary data analysis and primary data analysis obtained in a quantitative (questionnaire survey of entrepreneurs – employers) way and a qualitative way (interviews with representatives of the non-governmental sector). The analysis also showed that the main problem of the labour market related to lack of a qualified, skilled and motivated labour force. It is very important to identify opportunities for increasing qualifications and re-qualification in cooperation with educational institutions and the State Employment Agency. The problem was also the employment of persons before retirement and persons with disabilities. Therefore, there are necessary new, more effective mechanisms of involvement of these groups in the labour market, which are based on cooperation with NGOs, continuing education possibilities and social entrepreneurship. The role of the municipality is very important in this process.

IMPLEMENTASI REKRUTMEN CPNS SEBAGAI WUJUD REFORMASI BIROKRASI DI KABUPATEN BOGOR

Salah satu langkah dalam penataan SDM Aparatur telah ditetapkan kebijakan pembatasan penerimaan Calon Pegawai Negeri Sipil. Kebijakan tersebut agar kepada Pejabat Pembina Kepegawaian Pusat dan Daerah melakukan audit organisasi dan penataan SDM Aparatur sesuai dengan arah/rencana strategis pembangunan. Disamping itu masing-masing instansi diharuskan melakukan redistribusi pegawai secara internal maupun lintas instansi, yang didasarkan pada hasil perhitungan kebutuhan Pegawai Negeri Sipil berdasarkan analisis jabatan dan analisis beban kerja. Hasil tersebut menjadi dasar untuk melakukan penataan PNS secara terencana dan berkesinambungan. Bagi Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi (Kementerian PANRB) dan Badan Kepegawaian Negara (BKN) hasil tersebut dijadikan dasar untuk menyusun perencanaan pegawai secara nasional dan sebagai dasar dalam perumusan dan penetapan kebutuhan Calon Pegawai Negeri Sipil di lingkungan Kementerian/Lembaga, Pemerintah Daerah Provinsi, dan Pemerintah Daerah Kab/Kota, termasuk Kabupaten Bogor untuk pertama kali ujian penyaringan CPNS dilakukan dengan menggunakan alat bantu komputer atau Compuuter Assisted Test (CAT).Penelitian ini dimaksudkan untuk mengetahui Implementasi Rekrutmen CPNS sebagai wujud Reformasi Birokrasi di Kabupaten Bogor. Penelitian ini menggunakan teori implementasi kebijakan menurut Edward III ada empat aspek dikaitkan dengan Rekrutmen CPNS.Berdasarkan hasil penelitian dan pembahasan, implementasi rekrutmen CPNS di Kab. Bogor dapat dijelaskan sebagai berikut: 1) Aspek komunikasi dalam implementasi kebijakan rekrutmen CPNS dapat dilaksanakan dengan baik, karena terjadi komunikasi efektif antara pelaksana rekrutmen CPNS dengan para pelamar CPNS; 2) Aspek sumber daya manusia dalam implementasi rekrutmen CPNS didukung oleh sumber daya yang memadai, baik sumber daya manusia maupun sumber daya finansial; 3) Aspek disposisi dalam implementasi rekrutmen CPNS yaitu menunjuk karakteristik kepada Tim Pengadaan atau Rekrutmen CPNS; dan 4) Aspek struktur birokrasi ini mencakup dua hal penting petama adalah mekanisme atau SOP dan yang kedua struktur organisasi pelaksana sendiri.

COACHING EFFECTIVENESS STUDY

Coaching has great opportunities to make positive impact on the development of organizational human resources and organizational capacity as a whole. In Latvia, coaching is not sufficiently developed, partly due to the lack of understanding of its effectiveness. The aim of the research is to perform an analysis of the effectiveness of coaching in human resources management. The theoretical research on the effectiveness of coaching was carried out by using findings of various researchers. An empirical study was carried out at the State Employment Agency of Latvia. The proposals for the development of coaching in Latvia are developed. The following research methods are used: content analysis, comparative analysis, synthesis, and the abstract and logical construction methods. Coaching implementation proposals could be used to develop organizational training strategies.

Государственное управление занятостью населения в условиях кризиса экономики

The article considers the current problems of the employment state management. The characteristic of the role of employment management in the system of state economic regulation is given. The dynamics of unemployment, employment, and labor force participation are analyzed. The success of the authorities in achieving the aims of the employment state regulation is demonstrated. A comparison of the current trends in employment and economic development is shown. The consequences for the employment sphere during the economic crisis of the Russian Federation in recent years are considered. The changing characteristic of the population’s standard of living, real disposable money income, poverty level is presented. The established and current trends in the structure of employment changes in the scale of the Russian Federation, federal districts and constituent entities of the Russian Federation are revealed. The socio-economic consequences of the situation around employment are analyzed. The characteristic of the number of employed poor people is given. The expert estimates of the shadow economy increasing are given. The estimations of the informal sector of the economy volumes are presented. The estimation of the achieving the goals degree of the authorized state employment agencies is provided. The causes of a systemic crisis of state employment of the population are identified. The necessity of more complete participation of the state government employment in the development and implementation of the socio-economic development policy of the Russian Federation has been substantiated. The proposals for the strategies establishment for the future development of employment services in the regions of the Russian Federation and their inclusion in the system of strategic planning documents are presented.

SCENARIOS FOR REDUCING YOUTH UNEMPLOYMENT AND PROMOTING SUSTAINABILITY IN THE REGIONS OF LATVIA

In foreign studies Latvia is positioned as a “depressive” region in the year 2030, which will have an insufficient population of young people. Thus, Latvia as a country with a business-friendly environment will not be able to be competitive in relation to other European countries and the flow of investment will be at risk, as well as passed on other, more competitive and better developed regions in demographic terms. Therefore, it is pertinent to analyse the trends in youth employment in Latvia and to work on Latvia’s economic development. There is necessity to promote human involvement in the labour market and to reduce their departure to foreign countries. It is important to draw attention to these challenges and to find answers to the questions: Which of the youth employment-promoting scenarios can be realised in Latvia’s regions in the near future? Which of the scenarios is the most appropriate for the development of Latvia’s regions? Which of the scenarios are more focused on the interests of all parties involved? Which scenario will ensure the country’s economic development? Four possible scenarios for promoting youth employment in Latvia were evaluated by experts. The experts were asked to assess the criteria for each scenario by hierarchy analysis. The most optimal scenario for promoting youth employment in Latvia in the experts’ opinion is the scenario with EU participation. The main idea of the scenario is the effective use of European Union (EU) funding for youth mobility in the labour market organised by the State Employment Agency.

State Employment Agency of Latvia Training Event in Conformity with the Labor Market Needs

State Employment Agency (SEA) 2011 initiated a conceptual shift away from a short-term crisis management approach to long-term labor market policy measures, which include changes to the range of training activities and organization. The goal of this research paper is to ensure the SEA training aligns with labor market needs, and offers assessment and proposals for their improvement. This paper covers the training relevance assessment according to labor market needs, analyses SEA customer demand, awareness and satisfaction regarding the training events, provides guidance on the counselors' role and its impact, as well as assessment of the coupon method. The objective of the study was to use a variety of data collection and analysis methods: an analysis of policy documents, statistical data analysis, a secondary analysis of previous research, database analysis, telephone interviews, focus group discussions and expert discussions.

Development opportunities of basic skills of unemployed in the context of a lifelong education

One of the qualitative aims of the lifelong education strategy is to increase proportion of people aged 25 to 64 involved in lifelong education. Involvement of unemployed into employment measures is being implemented in compliance with available resources but basic skills of people are not evaluated. In order to increase effectiveness of educational measures, it is necessary to evaluate interests, basic skills, competences, values, career tendencies of unemployed before studies so as to decrease possibilities of mistakes in choice of the courses. The aim of the article: to evaluate basic skills of unemployed in the context of lifelong education and to determine their development opportunities. The research methods used: theoretical - analysis of literature and documentation; empirical: questionnaire. Methods of data processing: analysis if statistic data, the Mann-Whitney U test. Basis of the research: 238 unemployed and job seekers in the regions of Latgale and Zemgale. Respondents are customers of State Employment Agency and social services. The research about basic skills of unemployed and job seekers gives evidence of a low selfesteem, necessity to inform about opportunities to educate and a result where the acquired knowledge can be used.

Career Development Theories for the Education of Unemployed

<p><em>The topicality of the research – To determine the tendencies of the development of career services, conclusions of career theories have been analysed in the article, the career promoting and hindering factors in the State Employment Agency have been investigated, which could help to employ the forms, methods and techniques of pedagogical organization thus creating preconditions for a more successful career development of the clients.The aim of the research – to explore the career theories, which can be used for the unemployed to obtain their education or to improve their motivation according to the economic situation. Career development theories such as career development structural or opportunity theories (J.Klimov, J.Parson, J.Holland, K.G.Jung) and development or lifespan theories (D.Super, L.Ginsberg, R.Havighurst, E.Erikson, J.Krumbolz, A.Bandura, Dh.Fukuyama) were investigated. In the changing conditions of economics new requirements for the working people are being developed because of formation of new forms of employment. The former advantage in Latvia – the relevantly cheap labour force, has already ceased to exist, so in the future it will not be able to serve as the resource for the economical development. In the formation of an educated society only purposeful educational action can ensure the development and prosperity of the state, so enabling the individuals to find creative solutions in critical situations and adapt in a new environment. The main problem is the contradiction between the acquisition of the value of education in the adult society and the fact that the unemployed in adult age have the lack of knowledge for making their career. Everybody has a different career, it is developing dynamically all through the lifetime. The career reflects the skill of the individual to find balance between the salaried work and the unpaid work, as well as the duties of the personal life.</em></p><p> </p>

The development of professional orientation in former Yugoslavia

The paper presents the results of a research of the development of professional orientation in Europe, specifically in Yugoslavia, i.e. exemplified by the situation in Monte Negro. It turned out that in Monte Negro, as well as in the whole region, the process of professional orientation was, and still is, an attempt of coordinated activities of the educational system, the state employment agency, Institute for improvement of education, alternations of legal regulations, etc. In the Yugoslavian era professional orientation had many phases and was highly respected but, of lately, the states of ex-Yugoslavia, Monte Negro included, its conception and implementation are in the process of harmonization with the current strategy and practice in the EU. The main conclusion is, regardless of this trend, that the demand for professional informing and counseling should be conducted throughout compulsory schooling, especially in elementary, and later in secondary school, and must not be ignored. The performed research whose results we present here may hopefully be useful to all parties interested in understanding the wider context of professional orientation, its origins and development in our region, as well as to serve as a base for further research.

ПОТЕНЦИАЛЬНАЯ МОБИЛЬНОСТЬ ВЫПУСКНИКОВ ШКОЛ МАЛЫХ И СРЕДНИХ ГОРОДОВ СВЕРДЛОВСКОЙ ОБЛАСТИ

The increased flow of the “non-return” migration may cause serious problems in small and average cities. To assess the scale of the problems a study was carried out in three cities of the Sverdlovsk oblast (region) – Revda, Krasnotur`insk and Nizhniy Tagil involving 740 school graduates (secondary school students of 8 – 11 classes). The author used the data of the Russian Public Opinion Center, the Public Opinion Foundation, the Russian Statistics Service and a sociological survey conducted by the State Employment Agency of the Labor Department of the Sverdlovsk region. The author provides a comparative analysis of the results of the survey among school graduates, adult Russians and the needs of the labor market. The reasons behind the desire/refusal to return to the home city upon the completion of the studies are considered in the article. According to the findings of the study, school graduates of small and average cities are mainly non-return migrants; they are driven by their desire to live in a bigger city and the lack of the opportunities in their home city. The most attractive mobility track they choose is from school to the university even if it does not meet the current local labor market needs

Toward Participatory Civic Engagement: Findings and Implications of a Three-Year Community-Based Research Study

Abstract This article presents findings from a three-year community-based research study and discusses the implications of these findings as they relate to building college-community relationships in face-to-face and digital contexts. Researchers collected data on digital deliverables and on the work process itself. The study partnered a university writing center with an adult education program and a state employment agency to develop online literacy resources housed on a widely used OWL. The resources were designed to help marginalized populations pass the writing section of the GED and compose cover letters and resumes. The study was driven by these questions: (a) how might mixed-methods research help writing studies form relationships with local organizations? (b) how might these methods help community members help themselves? (c) what are the outcomes of using these methods? To help answer these questions, researchers used descriptive statistics and grounded theory to code and analyze data. Findings indicate that the project helped researchers: (a) develop a close relationship with community partners; (b) compose deliverables that met partners’ needs; and (c) assist participants in improving their writing. Despite these results, however, participants’ limited adoption of the online material suggests that more research is needed on technology use within at-risk communities.