Special Communication Skills Research Articles

Special communication skills as one of the factors for achieving a positive result in the competitive activities of team computer sports

Special communication skills as one of the factors for achieving a positive result in the competitive activities of team computer sports

SPECIFIC COMPETENCIES REQUIRED OF ONCOLOGY NURSES IN VIETNAM: RECOMMENDATION FOR NURSING EDUCATION

Background: The oncology nurse plays a critical role in the delivery of quality nursing care to people with life-limiting conditions as they are among the most vulnerable of populations served by health services. Purposes: The study aims to explore needed competencies among nursing practicing in oncology facilities in hospital. Methods: An ethnography study was conducted in Ho Chi Minh City, Vietnam with a purposive sample of fifteen participants, including oncology nurses, nurse managers, medical doctors, and family relatives of patients with cancer. Data collection was by participant-observation, in-depth interviews and focus group discussions. Content analysis was used to analyze the data. Findings: Besides providing the regular nursing care as general nurses, nurses working in oncology settings response to specific services including end of life nursing care. Specific competencies among oncology nurses include Knowledge on science of cancer and complementary therapies; Understanding and sensitive on cultural and vulnerable groups; Knowledge and skills on palliative care and hospice; Special communication skills in vulnerable environment; and Specific essential characteristics requirement among oncology nurses. Conclusion: The knowledge generated would benefit nursing managers, nursing educators, and other significant personnel to pursue effective competency development strategies to nurses in order to achieve a high standard of nursing care in oncology settings.

2023 AAFP/IAAHPC feline hospice and palliative care guidelines.

The '2023 AAFP/IAAHPC Feline Hospice and Palliative Care Guidelines' are authored by a Task Force of experts in feline hospice and palliative care convened by the American Association of Feline Practitioners and the International Association for Animal Hospice and Palliative Care. They emphasize the specialized communication skills and ethical considerations that are associated with feline hospice and palliative care, with references to other feline practice guidelines for a more complete discussion of specific diseases, feline pain management best practices and cat friendly interactions. A comprehensive, multi-step hospice consultation allows for tailoring the approach to both the cat and the family involved in the care. The consultation includes establishing 'budgets of care', a concept that greatly influences what can be done for the individual cat. The Guidelines acknowledge that each cat and caregiver will be different in this regard; and establishing what is reasonable, practical and ethical for the individual cat and caregiver is important. A further concept of the 'care unit' is introduced, which is extrapolated from human hospice and palliative care, and encourages and empowers the caregiver to become a part of the cat's care every step of the way. Ethical considerations include a decision-making framework. The importance of comfort care is emphasized, and the latest information available about how to assess the quality of a cat's life is reviewed. Emotional health is as equally important as physical health. Hence, it is fundamental to recognize that compromised physical health, with pain and/or illness, impairs emotional health. A limited discussion on euthanasia is included, referring to the AAFP's End of Life Educational Toolkit for recommendations to help the caregiver and the veterinary professional ensure a peaceful passing and transition - one that reflects the best interests of the individual cat and caregiver.

MEDIA EDUCATION TECHNIQUES IN TEACHING ENGLISH

Article reveals the opportunities of introducing mobile learning techniques in the course of collocations, etc. The term ‘Media education’ defines personality development via mass foreign language study in high school. Modern pedagogical technologies, which involve IT-technologies, Internet resources allow teachers to implement personally-customized teaching methods, thereby providing individual and differential teaching approach. Current teaching principles combine explicit and implicit methods. The former one represents the conscious and aware learning whereas the latter technique is to assimilate lexical units subconsciously, i.e. while participating in discussions, listening to live speech patterns, multiple repetition of useful speech media to acquire special communication skills, relevant perception and interpretation, develop creative abilities, critical thinking, analyze and assess media texts, learn different ways of self-expressing via various media techniques. User-friendly interface, modified information presentation are essential factors which facilitate a sophisticated complex educational process, making the study accessible, updated regularly, client-tailored, personalized. The technology of autonomous work with mobile devices is regarded as one of the promising ways for students to overcome the difficulties of learning activities. Mobile learning, based on the principle of guided interactive self-learning using mobile applications, has ample opportunities for activating and intensifying students' independent activities. The analysis of the use of mobile applications for learning a foreign language shows that motivation is an important factor in self-education.

Традиционни комуникационни модели и нови технологии в PR комуникацията

The entry of digitization into the life of modern society has led to global changes in the economic and socio-communicative spheres. The new dynamic information environment requires the application of special communication skills, as well as new forms of social interaction between organizations and target audiences to achieve high levels of engagement and effectiveness in communication. For a better understanding of the transformation in communication, it is necessary to trace different communication models that are used for a thorough study of the communication process in the field of public relations. It is also important to outline the influence of digitalization to define an integrated environment that implies a dialogic approach and a new type of management of communication processes. The purpose of the publication is to make a comparison between the classical approaches to the study of mass communication and the implementation of new technologies in PR communication, which requires the application of new methods of research and analysis of digital communications, as well as new ways of reaching target groups in social platforms.

The nurses’ own views about the inter-shift handover process

Background: Nursing handovers provide critical information on the patient, requiring special communication skills and techniques between the nurses’ shift-change.Aim: Current study investigates the experiences/views of nurses regarding the handover process.Methods: An observation method was applied assesing 22 interviews using a semi-structured questionnaire and an audio recording system throughout mixed content analysis.Results: Nursing handover mainly involves medical instructions, detailed records of each patient's general condition or drug administration guidelines. Nurses determined which pieces of information were significant to transfer to the next shift were the medical instructions, the patient's hemodynamic condition and the care plans implemented by the previous nurse. The information was mainly drawn from events occurring in the previous 24 h, from the medical instructions, or the doctors and the nursing outcomes, and to a lesser extent from the events of the previous shifts and the nursing folders. None of the participants had received, as they stated, any training in the handover process.Conclusions: It is highlighting the importance of organized, standardized and up-to-date handovers, and the fundamental part they play in the health care system.

Особливості підготовки майбутніх фахівців з фізичної рекреації в системі фізичного виховання

The article reveals the peculiarities of the training of future specialists in physical recreation in the system of physical education. The importance of preparation of highly qualified specialists in the recreational sphere is revealed, because Ukraine possesses a great recreational potential, effective development of which can provide not only more complete satisfaction of the needs of the population in recovery and rest, but also bring real economic benefits. For the implementation of appropriate programs for the improvement of the population in our country, the issue of training a sufficient number of highly skilled specialists in physical recreation is becoming relevant. There is no doubt that at the present stage of the development of society, recreational activities have become one of the most important socio-economic factors. Provision of various recreational needs of the population becomes possible due to the formation and development of a certain sphere of socially-organized work - a recreational area that includes sanatorium and resort services, mass recreation and leisure. Involving people in active physical education, combined with rational nutrition, the fight against harmful habits, and appropriate environmental conditions provides an adequate level of health and a high life expectancy of citizens. Along with the comments about the insufficient use of recreational opportunities for motor activity by the population, experts consider the most promising way for their realization to implement innovative strategies that stimulate existing progressive approaches and promote integration into the national system of advanced world experience. A significant number of such innovations include recreational technologies, which are now embodied in various spheres of human activity. Based on the use of physical means of different orientation, and by combining with other factors of a healthy lifestyle, they are able to solve a wide range of tasks – from providing active recreation, recreation and restoration, to improving the functional reserves of the organism, which in the social aspect contributes to improving the health potential of the entire population. Modern trends in the development of the field of physical recreation place high demands on the personality of a specialist. He must be able to determine the indicators of physical condition of a person and on their basis to design a program of recreational activities, to have modern technologies of physical rearing and to apply them correctly. Activities in the field of physical recreation require the presence of special communication skills and skills of working with different segments of the population.

Models of communication to integrate early palliative care in thoracic oncology

The recent development in optimising palliative care standards in thoracic oncology is associated with an increased demand in specialized communication skills. Standardised and integrated assessments of the palliative care need of the patient is met by limited health care resources. The model of communication described in this article emphasizes the need to structure palliative distress assessment of the patient. Communication pathways are shown as a platform to evaluate and support patient and caregivers. Standards to establish algorithms of communication in palliative care will improve the very important interaction between patient and caregivers.

Evaluation of Social Work Communication Skills to Allow People with Aphasia to be Part of the Decision Making Process in Healthcare

The purpose of this paper is to examine how social workers are trained to interact with individuals with communication barriers in healthcare. Consent to treatment and the right to decide upon a discharge destination are enshrined in law. However, barriers such as aphasia (a communication disorder commonly resulting from a stroke) can mask competency and exclude people from the decision making process. Social workers play a vital role in the healthcare system, providing advocacy, case management, counselling, addressing capacity and assessing the patient as a whole person. But they need to be taught specialized communication skills to carry out this complex role with individuals with aphasia. A literature search and survey of universities revealed that the majority of training in supported communication is taking place in the field and driven by aphasia centres. But does the training meet the needs of social workers and their patients with aphasia, especially when someone needs a healing conversation? Results from two pilot projects show that teaching a set of skills is not sufficient; adaptation of present communication techniques is also needed to ensure that the human worth and dignity of those with communication barriers is maintained and human rights in healthcare are being met.

Arzt-Patient-Kommunikation in der Rehabilitation von Jugendlichen

PURPOSE: The pursuit of autonomy during adolescence affects chronic disease management of teenagers. To date, little is known about how adolescents rate independent conversations with their rehabilitation physician, whether they classify these conversations as effective and which factors (age, anxiety, excitement) influence the feeling of assurance in communication with the doctor. MATERIALS AND METHODS: 179 chronically ill adolescents between 13.5 and 19 years, undergoing rehabilitation treatment, completed a self-reported-questionnaire and were asked whether one of their parents accompanies them when visiting a physician at home. For identification of self-rated communication effectiveness with the rehabilitation physician, the translated Conversational Effectiveness Scale was employed. Self-phrased items were used to assess anxiety/excitement when communicating with the rehabilitation physician. RESULTS: 13.5% had never spoken with a doctor alone and merely 23.2% always/almost always have private conversations with their doctor. While female adolescents were significantly more anxious than their male contemporaries, no relations were found between age, conversational effectiveness and fears. Correlations show that increased anxiety/excitement goes along with less conversational effectiveness (r=0.409). DISCUSSION: More effective physician-patient-communication is only possible, when fears are reduced sustainably in rehabilitation. Female adolescents form a special group, showing higher anxiety than males, independent of age. CONCLUSIONS: Physicians in rehabilitation practice have to be prepared for different fears of adolescents and need special communication skills, since increased age or previous experiences with self-contained physician-patient conversation do not go along with a reduction of anxiety.

Implications of Deafblindness on Visual Assessment Procedures: Considerations for Audiologists, Ophthalmologists, and Interpreters

Visual assessment of deaf persons presents a challenge to the ophthalmologist and the optometrist. At the time they want to measure visual function, the interpreter uses visual communication, competing for the patient's attention. Important rules of good assessment of visual functioning include taking turns and giving the interpreter sufficient time to convey the questions related to each test. This has implications for audiologists working with this population as well. Communication should be tailored to the varying needs of people who may have long-standing deafness and good sign language, may have lost their hearing at an advanced age and have limited or no sign language, or may be young persons or children who have congenital or progressive loss of hearing combined with congenital or progressive vision loss. Individuals with sudden hearing and vision loss, as well as those with intellectual disabilities and limited language, are particularly challenging groups for the assessment of vision and require special communication skills for ophthalmologists and audiologists. The ophthalmologist usually knows the nature of vision changes typical of disorders that the patient has. For the clinical follow-up of a condition, a few measurements are usually taken. For a comprehensive assessment of visual functioning for rehabilitation and education, many more measurements, observations, and questions are needed so that vision for communication, orientation in the environment, and performance of near-vision tasks can be reported and the effects of the environment can be evaluated. Testing should cover ocular disorders and vision loss caused by brain damage.

Multiprofessionelle Kooperation in der Palliativmedizin

"Nothing is more powerful than an idea whose time has come." (Victor Hugo) Originally referring to the beginning of the enlightenment (reconnaissance) of the French revolution the transcription of this words regarding to German palliative Care structures would mean a tremendous effort. The meaning of the new idea is a holistic kind of care for patients with a chronic disease at the end of their lives, so that they can die as most self determined as possible at a location of their choice. The special aim of palliative care, the need of interdisciplinary cooperation leading to multidisciplinary solutions is pointed out. The meaning of palliative care team as a team with special communication skills in between the team and with further cooperating partners is described. Communication in palliative care means more than telling facts.

Training for Doctors and Nurses to Deal With Bereaved Relatives After a Sudden Death: Evaluation of the European Donor Hospital Education Programme (EDHEP) in Germany

The sudden death of a person is one of the most extreme and painful experiences for the relatives, and doctors require special communication skills to deal adequately with the bereaved. The Dutch European Donor Hospital Education Programme was developed to train doctors and nurses in talking to the bereaved relatives and to make the donation request. In Germany, the one-day workshop has been adapted to the German language, law, and clinical practice. The evaluation data of 75 workshops and experiences of 760 participants (doctors, nurses, and psychologists) are reported. The framework of, methods used, and issues dealt with in the workshop were clearly appreciated by the great majority of the participants. Criticisms and suggestions were directed mainly at the duration of the workshop. One third of the participants pleaded for a 2-day workshop, two thirds for a refresher course half a year later. The main effects reported were that two thirds of the participants rated that relatives could be helped, talked with, and cared for in a better way. The workshop participants also reported that they themselves were better able to cope with the situation and were more inclined to take on the task following the workshop. Finally, the necessities and limits of psychosocial training for doctors and their staff are discussed.

Excellence in clinical teaching: the core of the mission.

The core of clinical education is the dialogue between physician teachers and their students and residents. Several years ago the authors began to examine the nature of the "talk" in one-on-one ambulatory clinical teaching encounters. Discourse analysis, a qualitative method for examining communication, can identify patterns of interaction and can highlight the factors that impede useful teaching conversation and learning in the contexts of clinical education. Further, it can identify the microskills that physician-teachers need to teach effectively and humanistically. Having faculty members coach each other is an effective institutional approach to teaching these microskills, and it is especially valuable to have teachers examine the language they use in clinical teaching, so that they can understand the different impacts that different kinds of language can have on learners. Physicians are responsible for cultivating humanistic attitudes in their students. When a physician is humanistic in helping a student learn, the student can, in turn, use the same attributes with the patient. The humanistic behaviors that are valuable parts of the physician-patient relationship are the same ones that must also characterize the relationship between physicians and their students. Excellent one-on-one teaching in clinical settings requires two major things: first, medical educators must understand the special communication skills that create effective and humanistic teaching; and second, administrators must re-recognize that teaching is the true heart of our medical schools and teaching hospitals, and therefore support the faculty professional development needed to foster excellent teaching.

Kommunikasie met sterwendes en hulle dierbares

Psychological and spiritual support of the dying patient involves establishing a relationship of trust, which requires special communication skills. Health professionals are not usually trained in these skills and they tend to dissociate themselves from dying patients and their relatives. An analysis of the communication proses enables us to improve our own pattern of communication. Firstly, counselling requires that we direct our attention — by eye contact, our position, listening and conversation. Various techniques may be used to improve conversation, such as the use of open and closed questions and paraphrasing. One must also be aware of the role of non-verbal communication. Secondly, confrontation is a technique used to stimulate exploration of topics which the patient is avoiding. The dying person is still a living human being and we should talk to him about the same things and for the same reasons we would talk to anyone else — because we are interested in him as a person.