Abstract Introducing PT-symmetric generalized Scarf-II potentials into the three-coupled nonlinear Gross-Pitaevskii equations offers a new way to seeking stable soliton states in quasi-one-dimensional spin-1 Bose-Einstein condensates. In scenarios where the spin-independent parameter c_0 and the spin-dependent parameter c_2 vary, we use both analytical and numerical methods to investigate the three-coupled nonlinear Gross-Pitaevskii equations with PT-symmetric generalized Scarf-II potentials. We obtain analytical soliton states and find that simply modulating c_2 may change the analytical soliton states from unstable to stable. Additionally, we obtain numerically stable double-hump soliton states propagating in the form of periodic oscillations, exhibiting distinct behavior in energy exchange. For further investigation, we discuss the interaction of numerical double-hump solitons with Gaussian solitons and observe the transfer of energy among the three components. These findings may contribute to a deeper understanding of solitons in Bose-Einstein condensates with PT-symmetric potentials and may hold significance for both theoretical understanding and experimental design in related physics experiments.