In recent years, parcel volumes have reached record highs, prompting the logistics industry to explore innovative solutions to meet growing demand. In densely populated areas, delivery robots offer a promising alternative to traditional truck-based delivery systems. These autonomous electric robots operate on sidewalks and deliver time-sensitive goods, such as express parcels, medicine and meals. However, their limited cargo capacity and battery life require a return to a depot after each delivery. This challenge can be modeled as an electric vehicle-routing problem with soft time windows and single-unit capacity constraints. The objective is to serve all customers while minimizing the quadratic sum of delivery delays and ensuring each vehicle operates within its battery limitations. To address this problem, we propose a mixed-integer quadratic programming model and introduce an enhanced formulation using a layered graph structure. For this layered graph, we present two solution approaches based on relaxations that reduce the number of nodes and arcs compared to the expanded formulation. The first approach, Iterative Refinement, solves the current relaxation to optimality and refines the graph when the solution is infeasible for the expanded formulation. This process continues until a proven optimal solution is obtained. The second approach, Branch and Refine, integrates graph refinement into a branch-and-bound framework, eliminating the need for restarts. Computational experiments on modified Solomon instances demonstrate the effectiveness of our solution approaches, with Branch and Refine consistently outperforming Iterative Refinement across all tested parameter configurations.
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