Social Policy Scholars Research Articles

Beyond administrative burden: Activation and administrative harm

AbstractWithin recent public policy and administration scholarship, there has been a growing focus on the concept of “administrative burden” to describe the learning, compliance and psychological costs incurred by citizens when trying to access services and exercise social and political rights. Specifically, in the context of activation and welfare‐to‐work programmes, scholars have highlighted the effects of administrative burdens on claimants' autonomy, dignity and well‐being. We bring critical social policy scholarship on administrative harm into conversation with Adam and Balfour's concept of “administrative evil” to highlight the underlying dynamics of masking, moral inversion and dehumanisation that facilitate street‐level workers to adopt dispositions of enforcement of administrative burdens. To illustrate the applicability of Adam and Balfour's work to understanding how experiences of administrative burden can be intensified by the practices and dispositions of street‐level workers, we draw on examples of from an ethnographic study of the delivery of welfare‐to‐work in Australia.

Universal Credit: administrative burdens of automated welfare

Abstract Since 2010, the UK government has transformed social security administration using digital technology and automated instruments to create and deliver a single working-age benefit known as Universal Credit (UC). Social policy scholars have given much attention to the key policy tenets of UC but engaged less with leading aspects of automated and digital delivery and their relationship to different forms of administrative burdens for UC recipients. This article addresses this empirical and conceptual gap by drawing on administrative burdens literature to analyse empirical data from forty-four interviews with UC recipients. We conclude by highlighting three costs: temporal, financial, and emotional. These costs illustrate the political dimensions of technical features of UC, as they affect accountability procedures and paths to legal entitlements that have bearings on certain claimants’ rights.

Tanzanian social policy in the new millennium – a cross-sectoral analysis from a gender perspective

PurposeMainland Tanzania has seen two decades of significant social policy reforms and transformations in its social and economic structures, whilst the country continues to grapple with persisting gender inequalities. This article examines Tanzania's social policy developments from a gender perspective. The authors analyse the level, reach and quality of social policy delivery to working-age women across the areas of health policy, social protection and employment policy during 2000–2021.Design/methodology/approachThe article draws on qualitative research deploying the scoping review method. The data consist of diverse secondary materials, including academic publications, government policy documents, relevant statistics and other types of “grey” literature.FindingsTanzania has made significant advancements in the legal frameworks around welfare provision and has instituted increasingly gender-responsive government policy plans. The health and social protection sectors, in particular, have witnessed the introduction of large-scale measures expanding social policy implementation. However, social policy delivery remains two-tiered, with differences in provisions for women in the formal and informal sectors.Originality/valueSocial policy delivery and implementation have increased and diversified in Sub-Saharan Africa (SSA) during the new millennium, with a growing integration of gender-specific policy objectives. However, limited social policy scholarship has focused on the gendered effects of broader social policy models in SSA. The article remedies the concomitant knowledge gaps by examining various social policies and their impacts on working-age women in Mainland Tanzania. The authors also engage with the theoretical welfare regime literature and present an analytical framework for gender-sensitive assessment of emerging social policy models in the Global South.

If Not Now, Then When? Pathways to Embed Climate Change Within Social Policy

Climate change is arguably the defining issue of our time, with global impacts. Yet to date, scholarship within social policy has remained relatively fragmented and disparate, leaving an urgent need to start comprehensively embedding environmental thinking across all domains of the discipline (Williams, 2021). Responding to this challenge, this paper draws together existing work at the nexus of social policy, the environment, and climate change. The paper then presents findings from workshops held with social policy scholars, policymakers, and practitioners, using these discussions to propose pathways to embed climate change within the discipline. The paper represents a significant contribution to knowledge within the field as it seeks to both broaden discussions about social policy and climate change; to identify theoretical and empirical relationships that exist between the two fields but have not been fully recognised in existing scholarship; and to bring new perspectives and voices into the discussion.

Budgeting poverty alleviation: justifying in-kind conditionality in Israeli municipal authorities

PurposeWelfare reforms introduced conditionality into cash transfers often by diverse welfare-to-work programs achieving its vast legitimization. Meanwhile in-kind poverty alleviation policies maintained their universal character in the forms of national budgeting of municipal services. Utilizing justification work, the authors aim at showing how conditionality of in-kind support is replacing universalism. The authors ask which justification work assist administrators in shaping the relationship between in-kind and cash transfer and the changing meanings of poverty alleviation practices.Design/methodology/approachThe authors conducted 20 semi-structured interviews with senior administrators in Israeli local governments analysing them along principles of critical discourse analysis (Fairclough, 2010). Further, seeking to elicit the justification work, the authors added some guidelines from the discourse interaction approach.FindingsThe findings identified administrators' justification work as taking two major shapes. The first is an emphasis on conditionality in their in-kind support projects, which is limited in time, contingent upon co-operation and sometimes even enhancing choice for those in need. The second is the manifestation of pride anchored in the skilful budget management enabling the achievement of conditional in-kind support projects based on the effort involved.Research limitations/implicationsThe authors did not prompt the interviewees for the proportions of specific categories, such as whether they are attending and benefitting of the in-kind support programs. This is a limitation of this study that prevented the authors from contrasting perceived achievements against the actual coverage of their projects.Practical implicationsIt is important that government funding is increased for municipal anti-poverty policies engaging municipal administrator in the struggle for full and better coverage so that capability deprivation is combatted by a combination of cash transfer and quality social services that are universal and at the same time secure mentoring and supervision to all households in need.Social implicationsFuture research should present the analysis that associates different budgets of each city with its anti-poverty polices and its different socio-economic ranking. Critical social-policy scholars may apply this study’s findings in future analyses of municipal administrators' power position as reinforced by national level policy makers, particularly when introducing controversial policies.Originality/valueAnti-poverty policy and the specific combination between conditional cash transfers and in-kind support have been explained at the level of political–economic decision making. The authors conceptualize the need to explain anti-poverty policy by focussing on municipal administrators’ embedded agency, particularly around controversial issues. By building the professional self of municipal welfare administrators, inter alia by ignoring past meanings of in-kind support as depriving recipients of autonomy, conditionality is extended into in-kind services.

Social Policy in a Climate Emergency Context: Towards an Ecosocial Research Agenda

AbstractSocial policy developed as a research field and academic discipline to ensure protection from social risks in the era of emerging capitalism and industrialization. While welfare states have successfully increased their citizens’ wellbeing, they have also contributed to the ecological crisis, while the shared scientific understanding of exceeded planetary boundaries and worsening climate change scenarios has not (yet) reshaped mainstream social policy research. In this article, we suggest that the established traditions in social policy research can nevertheless provide a solid ground for responding to the climate emergency and facilitating the sustainable transformation of society and the economy. With a focus on four of the research fields that are central in social policy scholarship – risks, citizenship, welfare regimes, and wellbeing – we develop an ecosocial research agenda. By discussing the classic and climate-adjusted understandings of these fields, we open future pathways for social policy research and invite scholars to engage with our proposed research agenda.

A Social Policy Case for a Four-Day Week

AbstractThere has been an explosion of interest in the “four-day-week” movement across the globe, especially due to its potential in addressing many of the societal challenges left by the COVID-19 pandemic. Four-day-week is a movement set to shorten the working hours of full-time workers without a reduction in pay. I aim to set out the case for a national move towards a four-day-week explaining why social policy scholars should lead the debate. First, I provide evidence of the societal costs that the current long-hours work culture has on workers’ and their family’s well-being and welfare, social inequality, and social cohesion. Shorter working can help tackle these issues by giving workers right to time, shifting the balance between work and non-work activities in our lives and valuing them both. Social policy scholars need to lead this debate owing to our existing knowledge and expertise in dealing with these social issues and state-level interventions. In addition, without pressing for fundamental changes in our labour market, we cannot adequately address some of the key challenges we face as a society. The paper ends with key research questions social policy scholars should address as a part of this move.

Health and the social investment state

ABSTRACT This paper calls on social policy scholars to approach health differently in their research. Our goal is to bring core insights from social epidemiology into conversation with welfare state and social policy research. We argue that the social investment framework has the most potential for this integration. The objective of social investment policies is to keep modern welfare states sustainable through high employment and strong human capital. This requires not only a large and well-educated workforce, but also a healthy one. Specifically, we encourage social policy scholars to engage with the social determinants of health literature by studying health not as outcome of the healthcare sector but of the welfare state as a whole. We argue that the social investment framework facilitates these endeavours and we offer suggestions for future research. Health should not just be seen as an outcome of specific policies, but rather as input for a sustainable welfare state.

Toward a post‐neoliberal social citizenship?

Toward a post‐neoliberal social citizenship?

Equality Street: Ideology and attitudes towards the purely relative definition of poverty

AbstractThe (purely) relative definition of poverty remains influential as an evaluative yardstick for various government policies. Left‐wing social policy scholars and anti‐poverty campaigners' strong commitment to it contrasts sharply with public attitudes. Regression models using British Social Attitudes data found that ideological orientation was the most consistently powerful predictor of how people define poverty. Evidence suggests anti‐poverty organisations' campaign failures might be due to ideological opposition or to the conceptual weakness of purely relative poverty rather than (as campaigners have claimed) ineffective campaign tactics or the influence of the mass media. Conservative politicians have little to fear in opposing the Marxist concept.

Who gets labour market training? Access biases of social investment in Finland

Policy access biases worry social policy scholars because they generate Matthew effects that exacerbate socioeconomic divides. Yet, access biases in many social investment policies, like training during unemployment, remain under-researched. Such access biases may be detrimental to a critical objective of social investment: to improve and uplift workers with precarious economic prospects. We focus here on access bias in training provided by public employment services against lower-educated workers. They are vulnerable to unemployment and fractured employment and should thus be targeted for training. While there is burgeoning attention on access biases in training against disadvantaged youths and non-citizens, fewer studies have focused on similar access bias against lower-educated workers. We highlight that access bias against such workers may stem from their lower willingness and demand for training, as well as policy design, informal eligibility criteria and caseworkers’ creaming practices. We suggest, however, that greater availability of training opportunities may ease this access bias against lower-educated workers. Using the Finnish Income Distribution survey data (2007–2012), we find evidence of training access bias: primary-educated workers are significantly less likely to participate in training than upper secondary and vocationally educated workers. Concurrently, our results show that availability of training is not significantly associated with the extent of training access bias against primary-educated workers. With a Nordic welfare model that prioritizes training to remedy labour market vulnerability and stresses that access to benefits and services is based on need, Finland represents a least likely case to find such access bias in training. We therefore consider these results worrying: if it is found here, it may be prevalent in countries with other welfare models.

"Relations of extraction": Some issues for social policy.

In response to Gurminder Bhambra's lecture and article, this paper explores some implications for research and teaching in social policy. Taking an imperial, rather than national, lens to welfare state origins highlights that the extraction of people, their labour, skills, and experience, was crucial to the post-war welfare state. This challenges us to think more critically about the boundaries of redistribution, reciprocity, and reparation, and to go beyond the nation state to the analysis of global systems of inequality and access to resources, and their historical roots. There are also challenges to our conceptual frames and assumptions in social policy, including the way in which the constructions and experiences of race are analysed, which has been shown to be a gap in social policy scholarship.

From civil rights to social policy: the political development of family and medical leave policy

AbstractFamily and medical leave policy in the United States is often noted for its lack of wage compensation, but is also distinctive in its gender neutrality and its broad coverage of several types of leave (combining pregnancy leave with medical, parental, and caregiving leave). This article argues that the distinctive design of leave policy in the United States is explained by its origins in contestation over the civil rights policy regime that emerged in the 1960s. In the early 1970s, women's movement advocates creatively and strategically formulated demands for maternity leave provision that fit an interpretation of this new policy regime's antidiscrimination logic. Because of this decision to advance an antidiscrimination claim, advocates became committed to pursuing a leave guarantee on gender-neutral grounds, which in turn enabled the broad-coverage leave design. This case study suggests that scholars of social policy and American political development should pay greater attention to the impact of civil rights on social policy. This article also contributes to the study of policy development by providing an example of how political actors cross boundaries between policy domains during the policy making process and by presenting a reconceptualization of “policy regimes.”

State of the Art: ‘The People’ and Their Social Rights: What Is Distinctive About the Populism-Religion-Social Policy Nexus?

The aims of this review article are two-fold: (1) to set out the key theoretical trends in the study of religion, populism and social policy as antithetical concepts that also share common concerns; (2) to re-assert the relevance of social policy to the social and political sciences by making the case for studying outlier or indeed rival topics together – in this case populism and religion. Social policy scholars do not necessarily associate these two topics with modern social policy, yet they have a long history of influence on societies all over the world; populism is also especially timely in our current era. The article contributes to the literature by: (a) helping social policy better understand its diverse and at times contradictory constituencies; (b) contributing to a more complex and inclusive understanding of social policy and, therefore, social welfare. In setting out the state-of-the-art, the article also draws upon research on social policy which spans various continents (North America, Europe, the Middle East and North Africa and Latin America) and a preceding paper collaboration by the authors on religion and social policy (Pavolini et al., 2017).

Into the Promised Land: Modelling the Role of Take-Up Agents in Realising Welfare Rights

Throughout the years, social policy scholars have advanced a multi-level perspective of non-take-up, viewing it as is a complex process shaped by a broad range of interacting barriers and actors. However, a comparatively small amount of that scholarship has addressed the key role of take-up agents: professionals or semi-professionals who actively help clients realise their welfare rights. Moreover, most of this scant literature has tended to focus on the agents’ impact rather than on their role and practices. Drawing on semi-structured interviews with Israeli take-up agents from the public, business, and non-profit sectors, this study seeks to understand better the work of take-up agents in realising their clients’ welfare rights. Our findings show that in order to pass their clients through the gateways of welfare, agents use four keys: knowledge, networking, emotions, and power. The meaning of these keys and related practices is discussed.

The Centrality of Taxation to Social Policy

The article reviews the limited existing social policy literature on taxation and sets out a case for the incorporation of the study of taxation into the accepted remit of social policy. Social policy has historically been concerned with the services and benefits which flow from public expenditure, and people’s experiences of them, rather than with taxation, and the contributions by individual researchers have tended to remain marginal to the main focus of social policy. The article offers a speculative account as to why taxation has remained peripheral to social policy and presents three arguments for the mainstreaming of tax in social policy’s domain of study. These concern the role of taxation in shaping the distribution of resources, a fundamental pre-occupation of social policy; the contribution social policy scholars can make to shaping a new discourse surrounding taxation, foregrounding issues of equity and need; and how social policy’s engagement with taxation can influence the politics of the welfare state.

Policy knowledge among ‘elite citizens’

AbstractWe have a very limited understanding of citizens’ knowledge about their social rights. It is well‐established that people on average know little about politics and research also suggests that many harbor substantial misperceptions about the outcomes of benefit systems in terms of the amount of fraud, trends in claims, and overall costs. Yet, we lack solid insights into people's knowledge about the design of social rights (what we label ‘policy knowledge’ for short). It is precisely this knowledge on the design of social policies, however, which is of prime importance for scholars of social policy because this is what governments actually change when reforming the welfare state. Employing survey evidence from Denmark and Germany, we try to address this lacuna. We find a mixed picture in the sense that policy knowledge in a few specific issues is high, but typically, when the issue has been salient in the public. Overall, policy knowledge is low.

Punitive benefit sanctions, welfare conditionality, and the social abuse of unemployed people in Britain: Transforming claimants into offenders?

AbstractA defining feature of U.K. welfare reform since 2010 has been the concerted move towards greater compulsion and sanctioning, which has been interpreted by some social policy scholars as punitive and cruel. In this article, we borrow concepts from criminology and sociology to develop new interpretations of welfare conditionality. Based on data from a major Economic and Social Research Council‐funded qualitative longitudinal study (2014–2019), we document the suffering that unemployed claimants experienced because of harsh conditionality. We find that punitive welfare conditionality often caused symbolic and material suffering and sometimes had life‐threatening effects. We argue that a wide range of suffering induced by welfare conditionality can be understood as ‘social abuse’, including the demoralisation of the futile job‐search treadwheel and the self‐administered surveillance of the Universal Jobmatch panopticon. We identify a range of active claimant responses to state perpetrated harm, including acquiescence, adaptation, resistance, and disengagement. We conclude that punitive post‐2010 unemployment correction can be seen as a reinvention of failed historic forms of punishment for offenders.

Social Policy Perspectives on Economic Inequality in Wealthy Countries

This essay reviews the policy‐oriented literature on economic inequality in wealthy countries published from 2008 to 2018. We focus on this decade because it is a period bookended by both the beginnings of the Great Recession of 2008–2009 as well as the recovery. During this timeframe, attention to inequality by social policy scholars grew substantially, which we argue reflects an interest in both inequality trends as well as redistributive social policy. We observe in the literature sustained efforts to understand both the relationship between social policy and economic inequality, as well as determinants of changes to redistributive social policy. We also note substantial variation in research traditions, as well as opportunities to address substantive, methodological, and theoretical gaps. Our review summarizes the approaches and findings from the literature and discusses the implications of the findings for the study of economic inequality within the academic field of public policy.

Varieties of Social Policy by Other Means: Lessons for Comparative Welfare State Research

Scholars can take a broader look at social policy and understand that traditional public welfare state programs are only one of the many potential sources of social protection and regulation. The contributions of this special issue invite social policy scholars to explore policy instruments that provide “social policy by other means” across a wide array of areas, including agriculture, energy, immigration, taxation, and legal regulation of private benefits and services. The article provides a concise overview of some of the key theoretical and empirical implications of social policy by other means for comparative welfare state research. In order to do this, it is divided into two main sections, which respectively discuss the nature and boundaries of social policy and the varieties of social policy by other means. This is followed by a short conclusion, which summarizes the key lessons of this special issue for comparative welfare state research.