Social Payment Research Articles

UNRAVELLING THE DETERMINANTS OF SOCIAL MEDIA PAYMENT PLATFORM (SMPP) USAGE: A QUALITATIVE STUDY ON USER INTENTIONS AND ADOPTION

Lately, social media companies worldwide have introduced payment features on their social media platforms. This has given social media users the option to make payments to their near and dear ones without changing the platform while engaged in chatting. The adoption of Social Media Payment Platforms (SMPP) varies across user groups and is influenced by socio-demographic characteristics, convenience, and perceived risk. Understanding these factors is essential for enhancing user engagement and trust, thereby addressing the gaps in current SMPP adoption research. The purpose of this study is to ascertain the behavioural intention and perception level of users toward Social Media Payment Platforms (SMPP) adoption and to identify the factors which motivate and inhibit from using social payment apps. To understand the intention of the users to behave and adopt SMPP, we conducted in-depth structured interviews. Qualitative analysis was used to analyse the data, using pre-defined categories (deductive) and code emerging from the respondent discussions (inductively) to identify the relevant influencing factors. Through data analysis, we identified three key themes that categorised user behaviour: socio-demographic, convivence and vulnerability to risks, which is further divided into several sub-themes such as age, gender, education, occupation under socio-demographic, while perceived usefulness (PU) and perceived ease of use (PEOU) comes under the theme of convivence and lastly, under Vulnerability of risk includes privacy, security and platform features. The findings of the study can be validated and explored in future research, which will provide a clear understanding of identifying factors that influence SMPP adoption and behaviour intention.

Социальное обеспечение пенсионеров в Китае: современность и перспектива

Pension systems across different states have evolved under the influence of national characteristics and traditions. Achieving complete universality of social institutions in all countries is impractical; instead, it is feasible to develop specific schemes for their organization. China is no exception in this regard. Currently, there is a need for the improvement of state’s policy related to pension funds to enhance the sustainability of the social payment system. In this paper, based on the conducted SWOT analysis, certain measures are proposed aimed at differentiating the interests of all beneficiaries of social pensions in China – the government, enterprises and people. The formulation of a number of policy recommendations aimed at the sustainable development of China’s social pension system constitutes the novelty of the study and lays the foundation for further scientific developments in this direction.

Social Media, Mobile Payment, and Mobile Gaming for Intentional and Behavioral Recommendations

During the corona virus disease 2019 (COVID-19) pandemic, the Internet-based zero-contact economy model has increased people’s online social, entertainment, and business activities. Social media are social network platforms that support users’ social interaction to foster an information society. Mobile gaming refers to the use of mobile terminal devices for online entertainment. The combination of mobile payment and social media provides online users with an integrated information system platform for socializing, mobile gaming entertainment, and payment. A recommendation system filters information to predict a user’s rating or preference for a product/service. With recent advances in computer science, recommendation systems are gradually moving to develop intentional and behavioral recommendations. Thus, this study implements data mining analytics, including clustering analysis and association rules, to investigate mobile gaming, mobile payment, and social media preferences in Taiwanese gaming players. This study first finds several meaningful clusters/patterns/rules to present research findings and practical implications for intentional and behavioral recommendations (N = 2326).

Social Risk Factors and Racial and Ethnic Disparities in Health Care Resource Utilization Among Medicare Advantage Beneficiaries With Psychiatric Disorders.

The intersection of social risk and race and ethnicity on mental health care utilization is understudied. This study examined disparities in health care treatment, adjusting for clinical need, among 25,780 Medicare Advantage beneficiaries with a diagnosis of a psychiatric disorder. We assessed contributions to disparities from racial and ethnic differences in the composition and returns of social risk variables. Black and Hispanic beneficiaries had lower rates of mental health outpatient visits than Whites. Assessing composition, Black and Hispanic beneficiaries experienced greater financial, food, and housing insecurity than White beneficiaries, factors associated with greater mental health treatment. Assessing returns, food insecurity was associated with an exacerbation of Hispanic-White disparities. Health care systems need to address the financial, food and housing insecurity of racial and ethnic minority groups with psychiatric disorder. Accounting for racial and ethnic differences in social risk adjustment-based payment reforms has significant implications for provider reimbursement and outcomes.

Study of the Projection Bias Based on the Current Trend of Shanghai Social Insurance

In the context of China's aging population and the post-epidemic era, Shanghai's social insurance payment rate has declined due to relevant policies and projection bias. This study consults the predecessor's achievements in the fields of projection bias theory and behavioral economics, and demonstrates the formation and manifestation of projection bias under the social security phenomenon in Shanghai. Peoples intense attention and expectation towards the quality of future lives derive irrationality in their decision-making, hence impacting their potential preceiving of social security system. This article aims to explore peoples deeper behavioral logical reactions under economic phenomena, as well as the inspiration of behavioral economics in policy research. The article demonstrated the process of peoples change in perceiving of the social insurance, which is based on projection bias. This study uses data from the Ministry of Human Resources and Social Security of China and China Financial Regulatory Commission, to decompose the projection bias in holistic phenomena. Also, other possible factors and possible behavioral economics theories leading to the phenomenon have been discussed.

Unjustified enrichment and restitution in social security legal relations

The article is devoted to the consideration of the grounds and prospects for the use of the mechanism of restitution in the law of social security. The authors argue that the industry has developed a need for a legal structure regulating cases of unjustified or excessive provision of social security to citizens. This thesis is illustrated by an analysis of current regulatory legal acts and emerging judicial practice. In resolving disputes of the category considered in the article, the courts took the path of borrowing a private law mechanism of restitution, which is generally supported by the authors. At the same time, the article focuses on the need to comply with the rules developed by science for borrowing private law structures by social security law, including ensuring the sectoral adaptation of the implemented legal instrument. In this regard, the authors draw attention to the position of the Constitutional Court of the Russian Federation, formulated in Resolution of 14.01.2016 no. 1-P. In the work, this position of the Constitutional Court of the Russian Federation is regarded as focusing on a specific industry adaptation of the borrowed legal structure of restitution for the purposes of social security law. The authors emphasize that when the parties to the social security legal relationship return to the state preceding the violation of the law, it is necessary to formalize the distribution of the burden of adverse consequences of the error of the authorized body on the basis of the general legal principle of justice, excluding a formal approach to resolving the legal situation. This involves taking into account the specifics of the life situation in which the citizen is, the duration of the period during which he received the social payment assigned by mistake, as well as other significant circumstances.

Big Data Analysis in Consumer Behavior: Evidence from Social Media and Mobile Payment

Recently, along with the continuous progress of science and technology, big data analytics has started to be applied in all works of life. From the perspective of consumer behavior studies, big data analytics is a tool that can effectively predict future consumer behavior. Consumer behavior studies is a discipline that focuses on understanding the behavior and motivations of consumers during the process of purchasing products or services. In the past, researchers mainly relied on traditional research methods such as questionnaire surveys and field observations to understand consumer behavior and needs. When the Internet era arrives, the amount of data generated by consumers has exploded, providing vast opportunities for the application of big data analytics. This article provides a brief overview of the application of big data analytics in analyzing consumer behavior in social media and mobile payment, and briefly reveals the conclusions drawn from these analyses. It aims to provide a small contribution to further understanding the application of big data analytics in the field of consumer behavior studies.

Integrated health and social care with a CALD focus: a service mapping study in Sydney Metropolitan

Background: Underrepresented and underserved communities such as culturally and linguistically diverse (CALD) groups experience higher reported prevalence and severity of multimorbidity along with unmet social needs and disadvantages in accessing services. Minority populations report higher rates of emergency department presentations globally and nationally and it is understood that services are more frequently accessed on consumer initiative when problems become acute and critical, demonstrating significant barriers for early intervention. In Australia, most of the efforts to reduce over-utilisation of emergency care have focused on developing integrated health and social care approaches for the general population. There is little evidence available on how CALD populations are involved in the design and implementation of integrated care health and social care initiatives and how their needs are identified and addressed.
 Methods: A service mapping study informing the development of a framework for comparative analysis of integrated health and social care services targeting CALD populations will be sought. Semi-structured interviews, with key stakeholders and decision-makers representing health and social services, as well as document review, will inform the development of a map of integrated health and social care services available for individuals from culturally and linguistically diverse backgrounds. Core defining elements of the mapped services comprise the basis for the framework that enables comparison of level of integration with a CALD focus, including governance and partnerships, health and social care staff, financing and payment systems, and data sharing and use. 
 Implications: This study will advance the understanding of how integrated health and social care policies (policy learning) and services are conceptualised, developed, and implemented at a local level (policy implementation) to address the needs of CALD populations. and how they can better respond to the health and social needs of CALD consumers.

Peculiarities of determining the circle of recipients of one-time financial assistance in case of death of a serviceman, person liable for military service or reservist under martial law

It has been proved that today the legislator has created a clear mechanism for the procedure for payment of a one-time financial assistance in the event of death of a serviceman, person liable for military service or a reservist (including a police officer), which indicates that they understand the importance of taking measures to ensure national security and defence in the context of a full-scale invasion of Ukraine by russian federation. It has been stressed that the issue of determining the list of persons who should be considered family members entitled to this social payment remains controversial.
 A scientific analysis of the content of the Law of Ukraine “On Amendments to the Law of Ukraine “On Social and Legal Protection of Servicemen and Members of Their Families” regarding the Appointment and Payment of a One-time Financial Allowance” dated 29 July 2022 No. 2489-IX has been carried out. It has been considered the Draft Law on the Institute of Registered Partnerships No. 9103 dated 13 March 2023, aimed at establishing a new concept of “registered partners” in family law, and the current Resolution of the Cabinet of Ministers of Ukraine “On Amendments to Clause 2 of the Resolution of the Cabinet of Ministers of Ukraine dated 28 February 2022 No. 168” dated 27 September 2022, No. 1066, which introduced new grounds for non-payment of a one-time financial assistance for the deceased, in terms of their compliance with the current legislation, relevance and validity of their adoption in the current conditions. The author's proposals for amendments to the Criminal Code of Ukraine related to high treason, collaboration, and aiding and abetting the aggressor state have been presented.
 The attention has been drawn to the emergence of new social phenomena which require appropriate regulation by the State, in particular, this concerns the possible emergence of new grounds for family formation in the future. The legal framework that regulates the concepts of “family”, “family members” and defines a specific list of family members is quite extensive and needs to be improved both in terms of its very design and in terms of clarifying the legal definition of the concepts of “family” and “family member” in the law. The necessity of addressing this issue at the level of the Family Code of Ukraine by enshrining the relevant definitions in it has been emphasised.

Analysis on the determinant of millennials’ zakat payment through digital platform in Indonesia: a multinomial logistic approach

Purpose Digital technology has been widely applied in zakat collection. Millennials, who are now dominating the productive phase and at their peak carrier path, are the potential target for zakat collection as their number reached 31.3% of the Indonesian population. On the other hand, public and private zakat institutions have attempted to optimize the country’s zakat potential, reaching 233.6tn rupiahs, through development of a digital platform for zakat collection. However, the gap between the actual collection of zakat with its potential is still large. This study aims to analyse the factors affecting millennials in paying zakat through direct payment or through digital platform of private or public zakat institutions. Design/methodology/approach Multinomial logistic regression method, which signifies the contribution of this study, is used to analyse factors influencing millennials in their zakat payment. In addition, cross-tabulation is used to classify the characteristics of respondents. Respondents are selected conveniently through a digital questionnaire distributed in February–March 2021. Respondents are also selected purposively based on their experience in paying zakat through direct, private or public zakat institutions, which are consisted of 50 respondents per each category; thus, the total becomes 150 respondents. Findings Based on the results, three variables, namely, education, accessibility and age, are found to have a significant influence on zakat payment through online platforms provided by private zakat institutions. Meanwhile, variables that influence zakat payment through online platforms provided by public zakat institutions are education, accessibility and income. This study also finds that millennials have the highest probability to select online platforms provided by private zakat institutions as a channel of their zakat payment. However, the overall result shows that millennials tend to pay directly to the mustahik (zakat recipients) rather than via online platforms, presumably because of their limited zakat literacy. Research limitations/implications The purposive sampling technique used to determine the research samples limits the generalization of the study. Practical implications This paper establishes a new approach in analysing millennials preference in their zakat payment with digital inclusiveness. The use of a multinomial logistic approach, which has not been widely applied in such research, strengthens the analysis that is relevant to the need of both private and public zakat institutions to analyse determinants of millennials in paying their zakat through online platform. This study can be used as a reference to formulate a more effective marketing strategy for zakat collection. This paper also serves as an estimate of the preference with some selected typical characteristics of millennials by using a multinomial logistic approach. Social implications Formal payment through the zakat institution theoretically is more preferable than direct payment to mustahik (zakat recipients) in the zakat campaign. However, based on this research, despite digital marketing and platforms having been well-used by both private and public zakat institutions, the millennials still prefer direct zakat payment than through online platforms. The findings of this research suggest the importance of strengthening zakat literacy through a more effective digital marketing strategy of zakat institutions which target the millennials. Originality/value This study fills the gap in the literature on how millennials choose their zakat payment method, whether through digital platforms developed by private and public zakat institutions or directly to the targeted zakat recipients. The use of multinomial logistic regression approach adds the novelty of this research.

Actual Situation of Salary as the Basis for Paying Social Insurance Premiums of Employees in Enterprises in Vietnam

In Vietnam today, the business sector is growing stronger and making an important contribution to the economy. However, in the process of implementing the law on social insurance payment, the compliance level of enterprises with the salary as the basis for payment of social insurance is still low, affecting the legitimate interests of employees and limiting revenue to the social insurance fund. In this article, the author has used a combination of documentary research methods, methods of collecting data from secondary sources, and at the same time used descriptive statistics, synthetic analysis methods and normative research methods to clarify the legal provisions on wages as the basis for payment of social insurance and the actual situation of wages as the basis for payment of social insurance premiums of employees working in various types of enterprises in Vietnam.

Two Decades of M-Commerce Consumer Research: A Bibliometric Analysis Using R Biblioshiny

The aim of this study is to consolidate the state of mobile commerce consumer research from 2001 to 2022. Based on a systematic literature review employing a bibliometric technique, this study not only reports the significant contributions of authors and their affiliations but also discusses the evolution of m-commerce research over the last two decades. Examination of annual production trends revealed that publications were on the rise all along; the year 2022 clocked the highest number of publications (53 documents), which further reinforces that the research on this domain is in its blooming season. China is the most contributing country in terms of the number of publications and citations received, followed by the USA. The author Keng-Boon Ooi has been the most productive researcher; his studies continue to be the foundation on which m-commerce consumer research continues to thrive. The analysis of scientific mapping revealed that, although many studies were carried out on mobile commerce adoption intention, the focus of the researchers lately shifted towards studying continuous use intention (since 2018). Further, it was observed that the base theory, the Technology Acceptance Model, which has been widely used for determining antecedents of technology adoption intention, is losing its significance and is being overtly replaced by the Unified Theory of Acceptance and Use of Technology. While the topics “trust, loyalty, satisfaction, mobile banking, UTAUT, continuance intention, perceived enjoyment, and COVID-19” were identified as mother (engine) themes, the keywords “privacy, self-efficacy, social influence, TAM, attitude, and intention to use” became diminishing themes. The following topics have been identified as emerging themes: “Mobile social commerce, Mobile payment, Mobile marketing, Omnichannel, Fintech, and Live streaming commerce”. This study provides useful insights to potential researchers.

Impact of Covid-19 on Social Security Allowance Beneficiaries’ Families in Nepal

This study illustrates the impact of the Corona Virus Disease (Covid-19) pandemic on beneficiaries of social security allowance following the adoption of preventive measures like message alerts, imposition of lockdown, restriction in movement, and social distancing. The study covers social security allowance beneficiaries of ten local levels from different parts of Nepal. Telephone survey was conducted with the representative sample population which was randomly selected from the social security allowance beneficiaries ‘list. Findings show that the majority of respondents had received messages related to Covid-19, and half of the population had knowledge of where to approach in case of health emergency. The income of many households declined due to loss of jobs during the lockdown. About half of the population had received small relief support from the local government and humanitarian agencies. The food stock was low due to lack of sufficient money to purchase and high inflation rate. The social security allowance payment was delayed and one fourth of the beneficiaries were uncertain about the next payment. In overall, the social security allowance beneficiaries including their family members, suffered during the Covid-19 and were at risk of food insecurity.

The Fluctuation of the Digital Currency Share Price under the Expansion of the e-CNY Ecosystem

As our country’s legal digital currency, e-CNY will have a fundamental impact on social payment and lifestyle. We construct a Seasonal Autoregressive Integrated Moving Average model by using the closing price of digital currency index from August 5th, 2021 to April 6th, 2022. We show that e-CNY ecosystem expansion events notably improve market confidence in digital currencies, which reflect large deviations from actual value as the predicted value after three ecosystem expansion events. This paper provides a reference for promoting the consensus of legal digital currencies from the perspective of the monetary demand side.

Practical Applications of Optimal Claiming of Social Security Benefits

In <ext-link><bold><italic>Optimal Claiming of Social Security Benefits</italic></bold></ext-link>, from the Winter 2023 issue of <bold><italic>The Journal of Retirement</italic></bold>, authors <bold>Steven Diamond</bold> of <bold>Gridmatic</bold>, <bold>Stephen Boyd</bold> and <bold>Mykel Kochenderfer</bold> of <bold>Stanford University</bold>, <bold>Andrew Ang</bold> of <bold>BlackRock</bold> and <bold>David Greenberg</bold> show that when an individual’s wealth is above a certain threshold, they should defer claiming Social Security. Using a life-cycle framework, the authors compute wealth to primary insurance amount (PIA) ratios and provide thresholds to aid in this decision-making process (the PIA is the monthly benefit one would receive at full retirement age). The authors explain how an individual’s monthly Social Security benefit payment amount is based, in part, on the age at which they elect to begin their benefit payments. This decision of when to begin claiming benefits is both highly complex and important because it determines income for the rest of a claimant’s life. One can begin collecting benefits as early as age 62 and as late as age 70, and the longer one waits, the larger the monthly benefit payment will be.

Social Supervision and the Social Insurance Payment of Firms: Evidence from the Pilot of Social Insurance Supervision

Social insurance is regarded as an important part of modern social security system, as it protects human well-being. At the same time, it also incurs a heavy cost for enterprises, influencing business profitability. The relationships between social protection and firms’ performance is extensively debated in the literature, however, there are still gaps regarding its place in developing economies. Therefore, it is of particular importance to study the risk control of social endowment insurance under such a background. The empirical results demonstrate that the social insurance contributions burden decreases the degree of earnings management influencing the level of free cash flow. It is shown that the local tax bureau provides higher efficiency than the collecting system, while being under the dual collecting system. The rates and bases of endowment insurance are related to the intensity of local endowment insurance collection, so the reduction of fees can influence the interest of local governments for collection. Finally, it is worth mentioning that although great contributions to supervision and stability were made, but significant challenges for further theoretical and practical issues still remain.

Náhradní výživné v České a Slovenské republice

The advance of maintenance payment is a recently introduced social benefit that has existed in the Czech Republic since July 2021 and is available to parents as support for dependent children if the parents are not receiving adequate maintenance payments from their co-parent, i.e. the amount of support they receive is low or they receive nothing at all. In Slovakia, the history of this social benefit payment goes back to 2004, and the conditions for its provision have been released several times. Compared to the Czech Republic, in Slovakia the conditions for the provision of this social benefit are more open, more children are supported, and higher sums are spent on this benefit from the state budget. Also, the average amount of this benefit is higher in the Slovak Republic than in the Czech Republic, even in relation to the living minimum for a dependent child.

Strengths and limitations of relative wealth indices derived from big data in Indonesia.

Accurate relative wealth estimates in Low and Middle-Income Countries (LMICS) are crucial to help policymakers address socio-demographic inequalities under the guidance of the Sustainable Development Goals set by the United Nations. Survey-based approaches have traditionally been employed to collect highly granular data about income, consumption, or household material goods to create index-based poverty estimates. However, these methods are only capture persons in households (i.e., in the household sample framework) and they do not include migrant populations or unhoused citizens. Novel approaches combining frontier data, computer vision, and machine learning have been proposed to complement these existing approaches. However, the strengths and limitations of these big-data-derived indices have yet to be sufficiently studied. In this paper, we focus on the case of Indonesia and examine one frontier-data derived Relative Wealth Index (RWI), created by the Facebook Data for Good initiative, that utilizes connectivity data from the Facebook Platform and satellite imagery data to produce a high-resolution estimate of relative wealth for 135 countries. We examine it concerning asset-based relative wealth indices estimated from existing high-quality national-level traditional survey instruments, the USAID-developed Demographic Health Survey (DHS), and the Indonesian National Socio-economic survey (SUSENAS). In this work, we aim to understand how the frontier-data derived index can be used to inform anti-poverty programs in Indonesia and the Asia Pacific region. First, we unveil key features that affect the comparison between the traditional and non-traditional sources, such as the publishing time and authority and the granularity of the spatial aggregation of the data. Second, to provide operational input, we hypothesize how a re-distribution of resources based on the RWI map would impact a current social program, the Social Protection Card (KPS) of Indonesia and assess impact. In this hypothetical scenario, we estimate the percentage of Indonesians eligible for the program, which would have been incorrectly excluded from a social protection payment had the RWI been used in place of the survey-based wealth index. The exclusion error in that case would be 32.82%. Within the context of the KPS program targeting, we noted significant differences between the RWI map's predictions and the SUSENAS ground truth index estimates.

Regulation under administrative guidance: The case of China's forcing interoperability on digital platforms

Whether policy-makers should mandate that various digital platforms be made interoperable with others and how to achieve it has sparked much controversy, while there is less discussion on the implementation and effectiveness of interoperability on digital platforms in specific contexts and given settings. This article examines the practice and outcome of Chinese policy-makers and regulators in promoting interoperability on digital platforms in the field of social media and mobile payment scenarios. China's practice shows that mandatory interoperability of platforms brings very limited convenience to consumers, and it hardly facilitates entry of small operators but rather facilitates expansion of other competitive platforms. The interoperability promoted by administrative forces unfairly provides a competitive advantage to state-owned enterprises and reduces the willingness of existing platforms to innovate and expand. These results corroborate international criticisms and concerns about mandatory interoperability, reflecting the very limited effect of mandatory interoperability on cracking the network blocking effect of internet platforms.

Analysis of The Drivers of Consumer Purchasing Decisions in The Digital Era: The Role of Social Media Marketing, E-Service Quality, and Payment Safety

The objective of this study is to examine and analyze the influence of consumer purchasing decisions in digital era by considering the influence of social media marketing, e-service quality, and payment safety. The respondents are 120 university students in Bandung, West Java who use digital platform to purchase products or services. The data is collected by distributing questionnaires to the respondents, and analyzed using the multiple regression analysis with SPSS 26. The findings of this study indicate that consumer purchasing decision is positively and significantly influenced by social media marketing, e-service quality, and payment safety. This means that the owners or managers of products and services sold through online platforms must pay attention to these three aspects, as it will increase the consumer purchase decisions, thus enhancing the company’s profitability.