Small And Medium-sized Enterprises Sector Research Articles

Leveraging cryptocurrencies and digital assets for Small and Medium-Sized Enterprises (SMEs): Opportunities and challenges

This review paper explores the potential opportunities and challenges associated with leveraging cryptocurrencies and digital assets for small and medium-sized enterprises (SMEs). The paper highlights the benefits of adopting digital currencies, including financial inclusion, reduced transaction costs, access to new markets, and enhanced transaction transparency and security. However, it also addresses SMEs' challenges, such as regulatory and legal uncertainties, volatility, and cybersecurity risks. Strategic approaches for SMEs are discussed to mitigate these challenges, including risk management, using stablecoins, and adopting best practices for integrating cryptocurrencies into business operations. The paper offers recommendations for SMEs considering digital assets. The future outlook for cryptocurrencies in the SME sector is considered, emphasizing the potential for further growth as regulatory clarity improves and technological innovations advance. This paper serves as a guide for SMEs looking to navigate the complex landscape of cryptocurrency adoption while maximizing the benefits and minimizing the risks.

Problems and prospects of digital development of small and medium-sized businesses in the Russian Federation and the Republic of Belarus

In the modern world of rapidly developing technologies, digitalization has become not just a trend, but a vital condition for the successful functioning of any business, regardless of its scale. In Russia, as in many other countries, digitalization processes have taken a leading position among development priorities. Today digitalization implies the active and widespread introduction of modern digital technologies, automation tools and innovative solutions in all areas of business, which means a transition from traditional, manual methods of work to automated processes based on digital data. Digitalization is of particular importance for the development of Russian small and medium-sized enterprises (SMEs). It is this segment of the economy that is the most dynamic, flexible and adaptable to changes in most developed countries of the world. The introduction of digital solutions in small and medium-sized businesses will improve their competitiveness, create new jobs, strengthen economic growth and make Russia more competitive at the global level. The article examines the results of a study of the state of small and medium-sized businesses in Russia and the Republic of Belarus, the degree of implementation of digital technologies in small and medium-sized businesses in the two countries. Based on the results of the comparative analysis, a conclusion was made about the positive dynamics of the development of both the SME sector as a whole and the level of its digitalization, the directions of digital development of small and medium-sized businesses in the Russian Federation and the Republic of Belarus were determined.

Cultivating Collective Armor: Towards a Collaborative Cybersecurity Resilience Framework for SMEs

As Small and Medium-sized Enterprises (SMEs) increasingly integrate digital technologies into their operations, they face escalating cybersecurity threats that challenge their limited financial and human resources. Historically, cybersecurity was not a primary concern for many SMEs due to their minimal reliance on cyberinfrastructure. However, the growing dependency on digital systems has exposed them to significant risks, necessitating robust cybersecurity measures. This research introduces a cybersecurity resilience framework specifically designed to enhance the cybersecurity posture of SMEs through collaborative efforts. Drawing upon principles of collective intelligence, shared resources, and shared responsibility, the proposed framework promotes a holistic approach that merges advanced technological solutions with collaborative practices among SMEs, industry stakeholders, and governmental entities. By enabling SMEs to pool their cybersecurity resources and capabilities, the framework aims to provide a comprehensive defence against cyber threats that could not be achieved by individual entities alone. The research delves into key collaborative literature to ground the framework in proven strategies and existing successful models of collaboration. It highlights how collective action can be a powerful tool in overcoming the inherent vulnerabilities of SMEs to cyber threats. To validate the effectiveness and applicability of the framework, it went through an expert review process involving cybersecurity professionals and stakeholders in the SME sector. This study not only underscores the necessity for SMEs to adapt to the evolving cybersecurity landscape but also provides a practical blueprint for collective defence. The framework’s emphasis on shared responsibility and mutual aid presents a shift from traditional, isolated cybersecurity approaches to a more integrated and cooperative strategy. This has the potential to significantly enhance the resilience of SMEs against cyber threats, safeguarding their operations and contributing to the overall stability of the digital economy. Future research directions include the application of the framework across various industries and global contexts to evaluate its versatility and impact under different regulatory and threat environments.

Determinants of SMEs' strategic entrepreneurial innovative digitalization: examining the mediation role of human capital

PurposeThis study was inspired by research of strategists on strategic innovation (SI), aiming to provide a unique model to enhance the digitization of small and medium-sized enterprises (SMEs) in Bangladesh to fill the gap toward a digital economy.Design/methodology/approachA survey was used to collect data from 180 SMEs in the manufacturing industry for this research. The results indicate that strategic innovativeness (SI), human capital (HC), infrastructure and technology and resistance to change significantly influence the digitalization in Bangladesh SMEs.FindingsThe link between SI and SMEs' digitalization in Bangladesh is mediated by HC. The results show that HC plays a big role in the connection between SI and the digitalization of SMEs. This study may be valuable for SMEs managers, researchers and policymakers in Bangladesh and other developing nations, who want to learn more about SI in adopting digitalization.Originality/valueThe specialized knowledge and abilities of strategists allow them to establish parallels between the past and present, enabling them to make a sustained forecast about the digital economy. This study encourages small and medium-sized businesses to develop their SI and advance their HC, which could further deject resistance to change toward enhancing and adopting digitalization in SMEs sectors.

The new normal: The status quo of AI adoption in SMEs

ABSTRACT The recent surge in the adoption of artificial intelligence (AI) by small and medium-sized enterprises (SMEs) has garnered significant research attention. However, the existing literature reveals a fragmented landscape that hinders our understanding of how SMEs use AI. We address this through a systematic literature review wherein we analyze 106 peer-reviewed articles on AI adoption in SMEs and categorize states and trends into eight clusters: (1) compatibility, (2) infrastructure, (3) knowledge, (4) resources, (5) culture, (6) competition, (7) regulation, and (8) ecosystem: according to the technology–organization–environment model. Our research provides valuable insights and identifies significant gaps in existing literature, notably overlooking trends identification as a pivotal driver and neglecting legal requirements. Our study clarifies AI implementation within SMEs, offering a holistic and theoretically grounded perspective to empower researchers and practitioners to facilitate more effective adoption and application of AI within the SME sector.

Sustainable Practices in Australian SMEs: Knowledge, Implementation, and Influencing Factors

This study examines the adoption of sustainable practices among small and medium-sized enterprises (SMEs) in Australia, highlighting their significant role in the economy through contributions to employment and innovation. The research investigates the growing emphasis on environmentally friendly practices within the SME sector, driven by both governmental support and the recognition of benefits such as cost savings, improved brand image, and market access. Various initiatives and programs aimed at educating and assisting SMEs in sustainable practices are discussed, along with the importance of collaboration and knowledge-sharing within the SME community. By understanding the research landscape of SMEs' knowledge on sustainable practices, the study aims to identify areas needing further education and support, showcase successful case studies, and provide insights for policymakers and industry organizations to tailor their initiatives effectively.

MANAGEMENT ACCOUNTING SYSTEMS (MAS): A CONCEPTUAL FRAMEWORK TO ENHANCE SME’s PERFORMANCE

Small and medium-sized enterprises (SMEs) play a vital role in the global economy by creating jobs and fostering economic expansion. SMEs, however, frequently have difficulties in optimizing their operations, especially in the areas of management accounting, financial management and decision-making. The adoption and use of Management Accounting Systems (MAS) in SMEs is still lacking, despite their critical role in providing relevant data for decision-making. This conceptual paper offers an approach for developing and carrying out successful MAS that is especially appropriate for SMEs. Using theoretical ideas and prior research, the paper outlines the fundamental components of MAS with an emphasis on SMEs, including cost accounting, budgeting, performance evaluation, and strategic planning. It is stressed that SMEs have unique characteristics that necessitate a flexible and adaptable approach to MAS deployment. These characteristics include resources constraints, limited expertise, and unpredictable environments. Furthermore, the paper explores the potential benefits of implementing modern technologies in order to improve the usability and accessibility of MAS for SMEs. By utilizing these technologies, SMEs can enhance data accuracy, enable real-time decision-making, and can overcome traditional barriers of MAS adoption. In conclusion, this conceptual paper adds to the body of literature by providing a thorough framework for creating and executing MAS that are specific to the requirements and limitations of SMEs. The proposed framework seeks to promote sustainable growth, innovation, and competitiveness in the SME sector by strengthening the financial management capacities of SMEs.

Analysis of the key factors for small and medium-sized enterprises growth using principal component analysis

Small and Medium-sized Enterprises (SMEs) significantly contribute to national economic development worldwide. However, numerous factors affect the growth of SMEs, particularly in developing economies. Due to the complexity of these variables, it is challenging to determine where to begin improving SMEs. This study aims to identify and analyse the factors that hinder the overall performance of (SMEs) to gain insights into the principal variables constituting problems. A literature survey identified and abstracted 36 variables that influence SME growth. A structured questionnaire was created using the variables and administered to the respondents in the SME sector. We collated and converted the respondents' scores into primary data. The data was analysed using Kendall's Coefficient of Concordance (W) and Principal Component Analytics (PCA) tools, and the results were presented. The result of Kendall's Coefficient of Concordance analysis was (W) = 0.52, indicating that the judges strongly agree that the 36 variables affect SME growth. The PCA analysis identified the critical variables affecting SME growth. These variables, along with their corresponding factor loading, include Marketing information = 0.80, Cost of transportation = 0.81, Information technology = 0.83, Economic initiatives = −0.83, Financial constraints = −0.80, Cultural change = 0.80, Technical know-how = 0.822, Economic factors = −0.80, and Business information system = 0.813. The implication of the study's findings for management is that SMEs should begin process improvement for effective overall performance by addressing the problems associated with the critical variables. The perceived limitation of the study is that the respondents' opinions may not reflect 100 % of the opinions of the unsampled population in the SME sector. This study's originality includes (i) holistic documentation of the myriad of variables influencing SMEs, which are fragmented in the literature, and (ii) pinpointing the critical variables affecting SME development with measurable evidence not found in the literature.

Small and Medium-Sized Enterprises in Turbulent Times: Revisiting the Concept and Prospecting Its Developments

Abstract Small and Medium-sized Enterprises (SMEs) have gradually emerged as a benchmark in the national, European and global economy and have undeniably assumed a crucial role as key actors in the spectrum of corporate and organizational ecosystem. The prosperity of the SMEs sector is an integral part of a country's economic success. The ability of SMEs to successfully navigate the complexity of the current business landscape is mainly grounded in three interconnected pillars forming a comprehensive framework for their development and growth, respectively competitiveness, resilience and sustainability.

The Influence of Small-Scale Business Enterprises on Economic Growth

This research aims to investigate the influence of small and medium-sized enterprises (SMEs) on economic growth. Through a comprehensive literature review, the study analyzes the role of SMEs in job creation, fostering innovation, and contributing to gross domestic product (GDP). Various factors affecting the development of SMEs are identified, including access to capital, supportive government policies, and the availability of adequate infrastructure. A qualitative literature review method is employed to collect and analyze data from reliable sources, such as academic journals, government reports, and research institutions. The study also examines case studies from various countries that have successfully developed the SME sector as a driver of economic growth. The findings indicate that SMEs play a significant role in promoting economic growth through job creation, income generation, and economic diversification. However, challenges need to be addressed, such as limited access to capital, lack of training and skills, and regulatory barriers. In conclusion, SMEs are the backbone of many economies and have substantial potential to contribute to sustainable economic growth. To optimize the role of SMEs, governments need to develop supportive policies and programs, as well as promote a conducive business environment for SME development.

Ocena zależności między rozwojem branży leasingowej a wzrostem gospodarczym w Polsce

According to the data published in 2022 by the Polish Agency of Enterprise Development (Polska Agencja Rozwoju Przedsiębiorczości – PARP), small and medium-sized enterprises (SMEs) generate 49.6% of the Polish GDP. At the same time, the SME sector is the largest recipient of services offered by the leasing industry. The aim of the research described in the article was to determine whether a long-run relationship exists between the development of the leasing industry and the economic growth in Poland. The analysis was based on GDP per capita time series and the actual net value of leasing contracts per capita as measures of economic growth and the activity of the leasing industry, respectively. The research used quarterly data for the years 2010 –2021, obtained from Statistics Poland publications and the dataset available on the Polish Leasing Association (Związek Polskiego Leasingu – ZPL) website. The results of cointegration analysis and the error correction mechanism confirmed the existence of a long-run relationship between the activity of the leasing industry and the economic growth in Poland.

Creating an entrepreneurs’ movement: SME associations as political actors in late twentieth-century Finland

When scholars study business power, they usually focus on big business. Small and medium-sized enterprises (SMEs), which comprise the vast majority of companies, are therefore excluded. The article looks at how Finnish SMEs have defended their interests in an increasingly corporatist country. It focuses especially on how they have managed to resolve the collective action problem, which prior theoretical studies have identified as a major issue in the heterogonous SME sector. We find that one association managed to build ‘a movement’ by underlining common threats to SMEs. We also assess the steps taken by other, smaller and less populist SME associations, arguing that that such diversity has brought some benefits, as competing associations have employed different tactics and been active in separate arenas. This article is based on the archives of SME associations and other business associations as well as earlier research, memoirs, other published works and newspaper articles.

Az információbiztonság időszerű kérdései a magyarországi kkv-k körében

Összefoglalás. A tanulmány célja az információbiztonság vizsgálata a magyarországi kis- és középvállalkozások (kkv-k) körében. Tanulmányunk aktualitását az adja, hogy az Európai Unió Bizottsága által évente kiadott Digitális Gazdaság és Társadalom Indexe szerint a magyarországi kkv-kat alacsony adat- és információbiztonsági szint jellemzi. Kutatásunk során egyaránt alkalmaztunk kvalitatív és kvantitatív módszereket. Az előbbinél dokumentumelemzéssel megvizsgáltuk, hogy a hazai szakirodalom milyen fontosabb információbiztonsági kihívásokat azonosít, illetve interjúk segítségével feltérképeztük a kkv-k információbiztonsági gyakorlatait és kihívásait, az utóbbinál pedig egy online, nagymintás kérdőív révén vizsgáltuk a szektor vezetőinek információbiztonsággal kapcsolatos véleményét, fejlettségét. Summary. The aim of the study is to examine information security among small and medium-sized enterprises (SMEs) in Hungary. The relevance of our study is that, according to the Digital Economy and Society Index published annually by the Commission of the European Union, Hungarian SMEs are characterised by a low level of data and information security. In our research, we used both qualitative and quantitative methods. In the former, we conducted a document analysis to identify the main information security challenges identified in the domestic literature and mapped the information security practices and challenges of SMEs through interviews, while in the latter, we used an online, large-scale questionnaire to investigate the views and development of the sector’s managers on information security. The findings of our study are based on the responses of 150 SME managers and 31 IT professionals working in the sector. We divided our questionnaire into six sections: demographics, business profile, device usage, digital habits, information security awareness survey based on the international HAIS-Q, information security awareness in daily practice. In the present research we deviated somewhat from the international model, firstly because we had to adapt the model to the domestic requirements and our research objectives, and secondly because this model was only a part of our questionnaire. During the research we have clearly identified the need to develop and implement practice-oriented training programmes that can help managers and IT professionals in the domestic SME sector to develop their information security awareness and even to make the transition to Industry 4.0. Based on the responses to the interview questions, it can be concluded that, overall, SME managers and their organisations are increasingly starting to build cybersecurity solutions and information security measures around their organisation. There is still a need to develop and share information security good practices that can reach SMEs, as there is a need for training and exchange of experiences, but not all companies are fully committed to the issue, so the actual need for action and organisation is ultimately lagging behind. A small proportion of the organisations surveyed have been victims of a cybersecurity incident and a good proportion of SME managers believe that until an incident has happened to an employee or the organisation, they will not learn from it. Basically, there is a growing demand for increased security and the use of security tools and education in information security, but this is evolving as a slow process and not as fast as the world around us is changing, so it is questionable when an information security explosion will occur that may radically change the tools and attitudes of organisations.

INNOVATION BARRIER TO SMES DEVELOPMENT: EVIDENCE FROM AFGHANISTAN

Innovation plays a vital role not only in large firms but also in small and medium-sized enterprises (SME) worldwide. In Afghanistan, SMEs are emerging to influence the economies by employing, contributing to exports and forming a major portion of export and tax revenues. This study aims to examine the innovation barriers to development at the SME level to offer policy implications in Afghanistan. The Two-Hierarchical Level Model (HLM) was used. A questionnaire was designed using the thematic areas of business innovation literature and adapted following Oslo's manual's recommendations. Collected in 2020 the cross-sectional data was examined through an empirical analysis by testing five research hypotheses to validate the research framework. The target population was the SME key persons in Kabul city. Results show that firm characteristics are innovation barriers, SMEs that did not innovate were smaller in terms of employees and assets, lack of finance was a reason for abandoning innovative projects, and there are hierarchical barriers that humper innovation at the organizational, value chain and market level. There is a real need to continue studying the development of the innovation barriers for SME sectors that may enrich the world communities.

Building Cybersecurity Capacities in Zambia’s Business Sector: Guideline for SMEs

This research explores cybersecurity awareness and implementation within Zambia’s small and medium-sized enterprises (SMEs), a sector increasingly targeted by cyberattacks that lead to substantial financial losses. The study’s primary aim was to enhance cyber awareness and develop actionable guidelines for SMEs in Zambia. Utilising an interpretivist philosophy and inductive approach, the methodology encompassed semi-structured interviews, cross-sectional analysis, and a comprehensive review of CISA, ENISA guidelines, and Zambia’s Data Protection Act. Findings indicate a notable deficit in cybersecurity training and awareness among SMEs. Key concerns include inadequate data security measures, a lack of formal cybersecurity policies, and a reliance on basic tools like antivirus software. In response, the study formulated targeted guidelines, emphasising the integration of cyber awareness into SME governance and risk management. These guidelines have garnered significant interest from Zambian government entities, highlighting their potential influence on national cybersecurity policy. The study contributes theoretically by contextualising international cybersecurity standards within Zambia’s unique SME landscape. Methodologically, it pioneers a Cyber Awareness Framework tailored to Zambian SMEs, underscoring the critical role of human factors in cybersecurity. Practically, the research has sparked engagement among SMEs and government bodies, demonstrating its applicability and potential for shaping policy. However, limitations include reliance on outdated demographic data and a focus on digitally enabled SMEs, potentially overlooking broader IT governance aspects and less digitized businesses. Future research should aim for comprehensive, up-to-date analysis across all SME sectors, contributing to a more inclusive and resilient cybersecurity landscape in Zambia.

The impact of ICT capabilities on supply chain fraud and sustainability – a dynamic capability perspective

PurposeThis study aims to investigate the influence of information and communication technology (ICT) capabilities on supply chain fraud and sustainability within the context of Ghana’s small and medium-sized enterprises (SMEs). Additionally, the research explores the mediating role of supply chain fraud in the relationship between ICT capabilities and supply chain sustainability.Design/methodology/approachData were collected from 102 respondents within Ghana’s SME sector, and the research employed the dynamic capability theory as the conceptual framework. The study utilized partial least squares-structural equation modeling (PLS-SEM) to develop and analyze the proposed model.FindingsThe results of the study reveal a significant reduction in supply chain fraud attributable to enhanced ICT capabilities within Ghanaian SMEs. Moreover, ICT capabilities exert a significant positive influence on supply chain sustainability. Importantly, supply chain fraud emerges as a mediator, elucidating its role at the nexus of supply chain sustainability and ICT capabilities.Originality/valueThis research contributes to the limited body of evidence on the interconnectedness of ICT capabilities, supply chain fraud and supply chain sustainability, particularly within the context of Ghanaian SMEs. Notably, this study pioneers an examination of the mediating impact of supply chain fraud on the relationship between ICT capabilities and supply chain sustainability.

Development of Small and Medium-Sized Businesses in Certain Areas of the Central Federal District of the Russian Federation in the Context of State Support Measures and the Regions' Own Potential

The relevance. The main problem of small and medium-sized enterprises (SMEs) in the Russian Federation is that government support measures are not always an incentive to development: the dominance of large businesses,the difficult economic situation and the desire for stable profits often force SME organizations to simply exist on state-provided capital in isolation from the regional economic situation. The solution to this problem forms the relevance of the chosen topic. The purpose of this study is to study the main statistical patterns of changes in the financial situation of SMEs in the regions of the Central Federal District of the Russian Federation in terms of their quantitative and qualitative development. Objectives. To achieve this goal, an analysis of official statistical data on SMEs in certain regions of the Central Federal District of the Russian Federation was carried out: their position in the general federal rating, revenue and number of employees, as well as the total number of SMEs over a five-year period. Methodology. To obtain the results of the study, general scientific methods were used: induction, deduction; statistical methods: observation, grouping, analysis of dynamics and structure. Results: the share of SMEs in the Russian economy in comparison with developed European countries is analyzed; the main problems associated with the resulting low proportion of SMEs in our country are presented; the analysis of the structure of small business in Russia by industry is carried out; a comparative analysis of the revenue indicators of SME enterprises, taking into account relevant government support measures, is also presented, the dynamics of the number of organizations in the SME sector is presented, the dynamics of economic indicators of the turnover of funds and the average number of jobs in SME organizations are reflected; the measures of state support for SMEs are considered and their effectiveness is assessed. Conclusion. State centralized financial support for small and medium-sized businesses, without any doubt, is, if not an incentive to development, then at least a guarantee of the survival of many enterprises in this business segment.

The Influence of Accounting Information System on Financial Performance of Small and Medium-Sized Enterprises in Kangar, Perlis

Accounting Information Systems (AIS) play a pivotal role in shaping the financial performance of companies in Malaysia, with particular significance for Small and Medium-Sized Enterprises (SMEs). However, the intricate nature of AIS presents formidable challenges and barriers for SMEs, necessitating a thorough examination of its impact on their operational efficiency and financial outcomes. This study aims to elucidate the nexus between AIS and SMEs' financial performance by focusing on three crucial variables: timeliness, transparency, and accuracy. The study employed questionnaire surveys, with a total sample size of 357 respondents drawn from a population of 4,735 SMEs in Kangar, Perlis. Utilising SPSS Statistics Software, the collected data underwent rigorous analysis, including correlation and multi-regression analyses. The results underscored a highly significant impact of timeliness, transparency, and accuracy of AIS on SMEs' financial performance. These findings offer invaluable insights into the pivotal role of AIS in augmenting SMEs' financial performance, highlighting avenues for optimising their accounting systems. By shedding light on the intricate dynamics between AIS and SMEs' financial outcomes, this research contributes to a deeper understanding of the mechanisms underpinning effective financial management in the SME sector. Moreover, it provides actionable recommendations for SMEs to leverage AIS effectively, thereby enhancing their competitiveness and sustainability in the dynamic business landscape of Malaysia.

Innovation and Organisational Resilience among Small and Medium-Sized Enterprises in Lagos State

The study conducted a comprehensive examination to assess the impact of entrepreneurial innovativeness on organisational resilience within the Small and Medium-Sized Enterprises (SMEs) sector in Lagos State, Nigeria. In today's fiercely competitive business environment, it is imperative for startups and SMEs to consistently foster innovation as a core component of their operational strategy. This research employed a descriptive research design and gathered data from a sample of 500 business owners representing various SMEs sectors. The primary data collection tool was a self-structured questionnaire. The study's findings revealed a significant and positive correlation between entrepreneurial innovativeness within business organisations and their corresponding levels of organisational resilience. This correlation underscores the pivotal role that innovation plays in determining an organisation’s ability to withstand and navigate through challenging and turbulent conditions, especially in the context of SMEs in Lagos State. In light of these findings, the study puts forth valuable recommendations for business owners, particularly those at the startup stage. It strongly advises that businesses, regardless of their size, should consistently integrate innovation into their product development, operational processes, and overall organisational culture. By doing so, businesses can not only survive but also make a lasting impact in the highly dynamic and competitive business environment of Lagos State. This proactive approach to innovation is essential for long-term sustainability and success.

Work-Life Balance in SME Sector and Large Enterprises

Abstract The concept of Work-Life Balance (WLB), which involves finding a harmonious equilibrium between work and personal life, has gained considerable importance across the European Union. In 2019, the European Parliament adopted a directive that requires all member states to integrate the principles of WLB, aiming to promote gender equality and fair treatment in the labor market (Directive on transparent and predictable working conditions in the European Union and Directive on work-life balance for parents and carers). This perspective offers significant opportunities and potential, while also posing challenges for entrepreneurs. An analysis of the literature on the subject indicates that the issue of WLB should be analyzed in the context of company size. The main objective of the research is to analyze and evaluate WLB among employees in small and medium-sized enterprises (SMEs) and large enterprises in Poland. The main results reflect that employees of companies in Poland (both SMEs and large enterprises) indicate a wide range of tools as having, in their opinion, an impact on WLB. Companies in Poland most commonly utilize tools such as flexible working hours and hybrid work. Findings confirm that WLB is less frequently implemented in the SME sector compared to large enterprises, and that employees in large enterprises have a better maintained WLB compared to employees in the SME sector. Implementing WLB is a challenge for the SME sector.