Development Of Service Infrastructure Research Articles

Evaluation of user experience in the operation of electric vehicles in the Arctic regions

The availability of electric vehicle (EV) technology for users in various regions of the planet has increased significantly in recent years due to the reduction of their cost and the development of service infrastructure. Electric vehicles have traditionally focused on operation in temperate and warm climates, but gradually they are also beginning to be used in the northern and Arctic regions of the planet with a cold climate. One of the main keys to the success of electric vehicle technology in the northern and Arctic regions is an understanding of the user experience (UE) that arises in drivers when using EVs in the special climatic conditions of such regions. This article presents the results of an experimental assessment of UE users of battery electric vehicles in the northern and Arctic regions on the example of one of the largest Arctic regions of the planet – the Republic of Sakha (Yakutia).

COVID-19 Knowledge Resource Categorization and Tracking: Conceptual Framework Study

BackgroundSince the declaration of COVID-19 as a global pandemic by the World Health Organization, the disease has gained momentum with every passing day. Various private and government sectors of different countries allocated funding for research in multiple capacities. A significant portion of efforts has been devoted to information technology and service infrastructure development, including research on developing intelligent models and techniques for alerts, monitoring, early diagnosis, prevention, and other relevant services. As a result, many information resources have been created globally and are available for use. However, a defined structure to organize these resources into categories based on the nature and origin of the data is lacking.ObjectiveThis study aims to organize COVID-19 information resources into a well-defined structure to facilitate the easy identification of a resource, tracking information workflows, and to provide a guide for a contextual dashboard design and development.MethodsA sequence of action research was performed that involved a review of COVID-19 efforts and initiatives on a global scale during the year 2020. Data were collected according to the defined structure of primary, secondary, and tertiary categories. Various techniques for descriptive statistical analysis were employed to gain insights into the data to help develop a conceptual framework to organize resources and track interactions between different resources.ResultsInvestigating diverse information at the primary, secondary, and tertiary levels enabled us to develop a conceptual framework for COVID-19–related efforts and initiatives. The framework of resource categorization provides a gateway to access global initiatives with enriched metadata, and assists users in tracking the workflow of tertiary, secondary, and primary resources with relationships between various fragments of information. The results demonstrated mapping initiatives at the tertiary level to secondary level and then to the primary level to reach firsthand data, research, and trials.ConclusionsAdopting the proposed three-level structure allows for a consistent organization and management of existing COVID-19 knowledge resources and provides a roadmap for classifying future resources. This study is one of the earliest studies to introduce an infrastructure for locating and placing the right information at the right place. By implementing the proposed framework according to the stated guidelines, this study allows for the development of applications such as interactive dashboards to facilitate the contextual identification and tracking of interdependent COVID-19 knowledge resources.

РАЗВИТИЕ ТУРИЗМА В РОССИЙСКОЙ ФЕДЕРАЦИИ КАК ВЕКТОР РЕАЛИЗАЦИИ ТУРИСТСКОГО ПОТЕНЦИАЛА В РЕГИОНАХ

The tourism industry is an important element of the socio-economic development of the regions of our state at the present stage. In this regard, it is necessary to determine the priority areas for the implementation of the tourist potential in the Russian Federation. The purpose of the article is to analyze the prospects for achieving the target indicators of increasing internal and incoming flows in the regions of Russia. The authors structured the main problems and barriers to the development of tourism in Russia. Attention is focused on the development of automobile tourism and the need to create conditions for this, including legal support tools, the development of service infrastructure, concessional lending, the development of special routes and accompanied by communication support in the mass media. As a result of the study, it was found that with the approval of the national project "Tourism and the hospitality industry" and the separation of the Federal Agency for Tourism into an independent executive body with the necessary powers in the field of regulation and development of tourism, the tourism industry has acquired a strategic character. In this regard, it is necessary to link the priority tasks of the Strategy with the provisions of the national project and regional programs for tourism development.

Religious-pilgrim tourism in the west of Ukraine: main centres and shrines

This study analyzes the formation factors and major centres and shrines of pilgrimage and religious tourism in the Western region of Ukraine. The article presents structure of the religious space of 8 regions of Western Ukraine in the context of major Christian denominations. According to the latest statistics in the West of Ukraine, among the Christian denominations we can see dominance of believers and communities of the Ukrainian Greek-Catholic Church, the Orthodox Church of Ukraine, the Ukrainian Orthodox Church of the Moscow Patriarchate and the Roman Catholic Church. The main pilgrimage centres that represent the Christian denominations of the region are characterized by attracting their faithful and at the same time serving as religious tourism centres for a wider range of people. These include, among others: Univ Lavra, Krekhiv and Hoshiv Monasteries, the Marian Spiritual Centre in Zarvanytsia (Greek-Catholic Church); Maniava Skete, St. George Monastery on the Cossack Graves (Orthodox Church of Ukraine); Pochayiv Lavra, Zymne and Mezhyrich Monasteries, Monasteries in Bukovyna and Transcarpathia (Orthodox Church of the Moscow Patriarchate). At the same time, the Roman Catholic Church is represented by sanctuaries: Basilica of the Assumption of the Blessed Virgin Mary in Lviv, churches in Stryi, Bilshivtsi, Chortkiv, Letychiv and other settlements. The annual number of visitors to these major centres is between 30 and 100 thousand people a year. Regarding non-Christian religions, there are important shrines in the region for Hasidic pilgrims in Belz, Medzhybizh and other towns. At the same time, a number of regional centres are important destinations. There are many temples in Lviv, Ivano-Frankivsk, Lutsk, Ternopil, which, given the presence of objects of religious worship and significant architectural appeal, perform both a pilgrimage and a religious-tourist function. Religious shrines, which are primarily of natural origin, are often an important component of the pilgrimage-tourist movement in the West of Ukraine. These include the appearance of the Virgin Mary, including individual hills or springs, as well as ancient cave monasteries. Numerous pilgrimage and travel agencies actively promote visits of believers and tourists to them. Development of religious and pilgrimage centres is related to the development of service infrastructure, service complexes and a network of different types of accommodation. It may be recommended to organize more educational and scholarly events of ecumenical nature and meetings of faithful of different denominations in the well-known religious centres of the region. Key words: pilgrimage, religious tourism, denominations, temple, shrine, pilgrimage centre, infrastructure.

Infrastructures for Public Service Delivery: Aligning IT governance and architecture in infrastructure development

Governments are developing infrastructures to accelerate online service delivery. Service infrastructures are shared facilities that can be used and configured in such a way that different public organizations are able to create their own online services. This paper investigates the governance and architecture of these infrastructure developments by conducting a cross-country analysis. We developed a comparative framework for analyzing two countries that share many institutional similarities: Norway and the Netherlands. Furthermore, the typical complexities of infrastructure development are analyzed and trade-offs are identified. We found many similarities between the service infrastructure development and architecture in the two countries, but as a result of the governance being different, differences in e-services development could be observed. While Norway enables integration of building blocks into e-government initiatives of individual government organizations by developing a Business Process Management building block on the national level, in the Netherlands local governments integrate the building blocks with implementation support from the national level. The differences in governance between the two countries lead to different ways of e-government infrastructure development and, ultimately, to different ways of e-services delivery. Governance is thus an important contingency influencing infrastructure development. A key element for advancing infrastructure development is to ensure the complementarity of IT architecture and governance.

Consensus building for the development of service infrastructure for people with dual diagnosis.

Previous research suggests that providsuch as lack of administrative support, lack of clarity of mission, difficulty in sering treatment interventions to individuals with co-existing mental health and subvice system integration, or lack of commitment to clinical oversight (Teague et al., stance abuse diagnoses is extremely challenging (Teague, Drake, & Ackerson, 1995). 1995; Drainoni & Bachman, 1995). However, if model fidelity can be maintained, Giving attention to program implementation may avoid subsequent problems in then client outcomes may be improved (McHugo, Drake, Teague, & Xie, 1999). service delivery and also may improve outcomes for consumers with this dual diagTherefore, organizational implementation barriers should be addressed during pronosis. Jerrell and Ridgely (1999) suggest that clients with dual diagnosis, who regram development to improve program outcomes (Teague et al., 1995; Mueser, ceive well-implemented case management services, attain higher psychosocial funcBond, Drake, & Resnick, 1998; McGrew, Bond, Dietzen, & Salyers, 1994). tional status than those receiving less wellimplemented services. Inconsistent fidelity Massachusetts state agencies, with support from the federal government, develto dual-diagnosis treatment models may result from several organizational barriers, oped a statewide infrastructure to address some of these issues as they collaborated in developing a service system for people with co-occurring mental illness and subSara S. Bachman, Ph.D., is Assistant Professor stance abuse disorder. This new initiative at Boston University School of Social Work in was based on the Comprehensive, ContinBoston, Massachusetts. Kenneth Duckworth, uous and Integrated System of Care M.D., is Deputy Commissioner of Clinical and Professional Services in the Department of (CCISC) model. The CCISC, an exemMental Health, Commonwealth of Massachuplary practice conceptualized by Minkoff setts. (1991), focuses on all adults with co-occurAddress for correspondence: Sara S. Bachring psychiatric and substance abuse disorman, Ph.D., Assistant Professor, Boston University School of Social Work, 264 Bay State Road, ders. In this project, the conceptual frameBoston, MA 02215. E-mail: sbachman@bu.edu. work was adapted specifically for adults

Mental health promotion and illness prevention in Western Australia: a study of service capacity.

While considerable evidence exists regarding the effectiveness of specific kinds of interventions for mental illness prevention and to a lesser extent mental health promotion, mental health promotion and illness prevention (MHPIP) remain underdeveloped in Western Australia. The aim of this study was to explore the current state of MHPIP in Western Australia and to highlight some of the structural and systemic issues that need to be addressed if MHPIP services are to be progressed further in this state. For this purpose, the study examined the capacity for delivery of MHPIP services. Opportunities and barriers to the further development of MHPIP were also identified. Thirty-four key stakeholders representing a cross-section of local services, central government agencies and universities were interviewed using a semi-structured interview schedule. The interviews were conducted over a 6-week period. The interview schedule included questions on the workforce, agency liaison and project implementation, and priority areas and issues with respect to research and policy setting in MHPIP. In developing the focus of MHPIP services, critical factors that constitute capacity building were identified. These included readiness to participate in MHPIP, service infrastructure development, workforce development, resource allocation, networks and evaluation of programmes.