Service Applications Research Articles

The effectiveness of telemedicine applications in mental health services: a meta-analysis study.

This study was conducted to reveal the effectiveness of telemedicine applications in mental health services. For this meta-analysis study, data were obtained by searching PubMed, Web of Science, EBSCOhost, Google Scholar, and YÖK Thesis Center databases for the last 5years in September-December 2023. After the review, 24 studies were included. In this meta-analysis, it was found that telemedicine interventions in mental health services decreased the depression level of individuals (SMD - 0.168, 95% CI - 0.315 to - 0.021; Z = - 2.243; p < .05). In addition, it was determined that the duration of the intervention played a role in the effectiveness of telemedicine interventions applied to individuals. In addition, it was determined that the type of intervention, the country where the research was conducted, and the patient group did not play a role in the effectiveness of telemedicine interventions applied to individuals. Telemedicine applications in mental health services can play an effective role in reducing the burden of chronic mental illness and improving patient outcomes.

INFORMATION SERVICES ABOUT BIOGRAPHIES OF SUCCESSFUL FIGURES ON LEARNING INTEREST OF NINTH GRADE STUDENTS IN JUNIOR HIGH SCHOOL

The main research focus is the low learning enthusiasm of ninth grade students at junior high school. This can be seen from various behaviors shown during the teaching and learning process, such as delayed learning, difficulty maintaining concentration, engaging in conversations with peers, and daydreaming. In addition, students tend to be less active in both individual and group learning sessions. The purpose of this study is to explore how biographical information services provided by successful individuals can affect students' interest in learning. The research design used in this study is pre-experimental, specifically using a one group pretest-posttest approach. The sample size of this study consisted of 33 ninth grade students of junior high school. Through the research findings, the calculated T value is 5.525. Furthermore, the Sig (2-tailed) value of 0.05 corresponds to the two-sided T table value of 2.042. Notably, the calculated T value exceeds the T table value, indicating a large difference between the results before and after the application of biographical information services for successful individuals. After careful examination of the decision-making process and acceptance criteria, it was determined that Ha was accepted and Ho was rejected. In conclusion, the utilization of biographical information services for successful individuals has a significant impact on increasing students' interest in learning.

Personalized Emotion Detection Adapting Models to Individual Emotional Expressions

Emotion recognition from text and speech has become a critical area of research in artificial intelligence (AI), enhancing human-computer interaction across various sectors. This paper explores the methodologies used in emotion recognition, focusing on Natural Language Processing (NLP) for text and acoustic analysis for speech. It reviews key machine learning and deep learning models, including Support Vector Machines (SVM), neural networks, and transformers, and highlights the datasets commonly used in emotion detection studies. The paper also addresses challenges such as multimodal integration, data ambiguity, and ethical considerations like privacy concerns and bias in models. Applications in customer service, healthcare, education, and entertainment are discussed, showcasing the growing importance of emotion recognition in AI- driven systems. Future research directions, including advancements in deep learning, multimodal systems, and real-time processing, are also explored to address existing limitations.

Optimizing traffic management for public services during high-demand periods using cloud load balancers

In times of high demand, effective traffic management is essential for public service platforms to maintain reliable, continuous access for users. This paper explores the role of cloud load balancers as a solution for optimizing traffic distribution in public services during peak periods. By dynamically distributing network traffic across multiple servers, cloud load balancers enhance system scalability, flexibility, and response time, which are critical for minimizing service disruptions. The paper further discusses best practices for configuring load balancers, including geographic balancing and redundancy, and highlights the importance of integrating dynamic scaling and monitoring tools to adapt to sudden traffic surges. Additionally, the potential of artificial intelligence (AI) and predictive analytics in advancing cloud load balancing is considered, emphasizing their value for predictive scaling and automated traffic management. Key challenges, including data privacy and dependency on third-party infrastructure, are also addressed, with recommendations for enhancing load balancer deployment in public service applications. This paper concludes with strategic recommendations for public service providers to leverage cloud technology effectively, ensuring improved reliability, security, and cost-efficiency in service delivery. Keywords: Cloud Load Balancers, Traffic Management, Public Service Platforms, Dynamic Scaling, Predictive Analytics, Service Reliability.

Telemedicine and Virtual Interventions in Cancer Rehabilitation: Practical Application, Complications and Future Potentials.

The purpose of this review is to provide an overview of the practical applications of comprehensive cancer rehabilitation services through telemedicine. Telemedicine has been shown to be an effective platform leading to positive outcomes and high patient/provider satisfaction for several forms of skilled therapy and cancer physiatry visits. Several survivorship resources are also available through telemedicine in recent years. Telemedicine can increase accessibility to geographically sequestered services including cancer physiatry, skilled therapy and survivorship resources. In certain situations and for specific services, telemedicine can be effective, however, in other situations such as the evaluation of new neurologic deficits or when providing manual therapies, in-person visits should take precedence.

Penggunaan Aplikasi Pegadaian Digital Service (PDS) Terhadap Transaksi Nasabah Pada PT. Pegadaian (PERSERO) UPC Ngrambe

The Pegadaian Digital Service (PDS) application, launched by PT. Pegadaian in 2018, aims to facilitate customer transactions. Despite its potential, most customers at PT. Pegadaian UPC Ngrambe, who are predominantly elderly, do not understand or are uninterested in using the application. This study explores the impact of the PDS application on customer transactions and the level of assistance it provides. Using a quantitative research method and a questionnaire-based survey, 100 respondents were randomly selected. Data analysis conducted with SPSS version 29 revealed significant findings: the significance value (Sig.) of 0.006 is below 0.05, indicating a meaningful impact of application use on customer transactions. The t-test result (t count = 2.975 &gt; 2.228) confirmed that application usage significantly influences customer transactions (X on Y). However, the effect size is relatively modest, contributing only 24% to the improvement of customer transactions, suggesting that other factors also play a role. This limited influence could be attributed to well-functioning traditional transactions and customers' limited digital literacy. The study recommends enhancing socialization efforts and providing targeted training, particularly for elderly users, to increase their understanding and usage of the PDS application, thereby maximizing its benefits for customer transactions.

Exceptional tensile ductility and strength of a BCC structure CLAM steel with lamellar grains at 77 kelvin

The low-temperature tensile brittleness of body-centered cubic (BCC) metals and alloys can seriously compromise their service applications. In this study, we prepared a BCC structured China low activation martensitic steel (CLAM) steel with lamellar grains by regulating the rolling and heat-treatment processes, successfully reversing the decreasing trend of ductility in the steel with decrease in temperature. Compared with current face-centered cubic (FCC) structural steels and high-entropy alloys, the lamellar grained CLAM steel exhibits an excellent synergy of strength and ductility at 77K, but with lower raw material costs. The superior low temperature ductility of the lamellar grained steel can be attributed to an increase in grain strength at low temperatures which promotes the propagation of layered tearing cracks; this in turn leads to a significant increase in the necking area of the steel, thereby compensating for the decrease in ductility. We conclude that our lamellar grain structures can be utilized to significantly enhance the low-temperature tensile ductility of BCC metals and alloys, thereby expanding their service range to cryogenic temperatures.

Emotional Intelligence in Voice Assistants : Advancing Human-AI Interaction

This article explores the integration of emotional intelligence (EI) into AI voice assistants, examining techniques for emotion recognition from speech, adaptive response generation, and the impact on user experience. It discusses key components including acoustic feature analysis, machine learning approaches, and multimodal systems for emotion detection. The article also addresses ethical considerations such as privacy concerns, potential manipulation, and technical challenges in achieving robust, real-time, and culturally-adaptive EI systems. Applications in mental health support and customer service are examined, highlighting both the potential benefits and necessary precautions. Through a comprehensive review of recent research, this work aims to contribute to the responsible development of emotionally intelligent AI voice assistants that enhance human-AI interaction while prioritizing user well-being.

Assessment of the implementation of early detection of children’s growth and development by midwives

In Indonesia, the SDIDTK (Stimulation of Early Detection and Intervention of Growth and Development) program aims to monitor children's growth and development. SDIDTK monitors growth, encompassing body weight, height, and head circumference. It also monitors development, which includes a development test using KPSP (Developmental Pre-Screening Questionnaire), sight test, hearing test, and emotional-mental development test. This study analysed midwives' application of early growth detection services in Magetan Regency, Indonesia. It used a mixed-method approach. This quantitative study assessed the application of early detection by surveying 53 randomly selected village midwives. The qualitative study was conducted by interviewing 8 participants. The results showed that about 43.9% of midwives falsely reported providing SDIDTK services even when they only monitored the growth aspect without monitoring children’s development. Midwives are helped by cadres who undergo routine growth examinations. Unfortunately, development detection is not routine. The challenges in implementing developmental detection included heavy workloads, limited time, and limited human resources. Other influential factors include the lack of intersectoral cooperation and the fact that societal empowerment have not optimally been established. The SDIDTK program's implementation remains suboptimal. The authors concluded that midwives should improve cross-sector collaboration, empower communities, and set standards for community midwifery care.

Effectiveness of a check-up for rehabilitation and prevention needs in primary care

Abstract Background General practitioners play a central role in initiating rehabilitation and prevention services. However, systematic screening for rehabilitation and prevention needs has not been carried out in general practices so far. The legislation encourages the implementation and evaluation of so-called ‘check-up 45+’, which target individuals aged 45 and older. The study aims to evaluate the effectiveness of a check-up 45+ in primary care. Methods A pragmatic, randomized controlled trial was conducted in 26 general practices in the German states of Berlin and Brandenburg among patients aged 45 to 59 years (DRKS00028303). The control group (n = 695) received usual care plus a questionnaire on sociodemographic and health-related characteristics. The intervention group (n = 706) completed additionally the 2-page ‘screening 45+’, which captures rehabilitation and prevention needs in five dimensions. After algorithm-based ad hoc evaluation by practice staff, the general practice could modify the recommendation based on available information (e.g., diagnoses, social situation). Information and application documents were provided in case of identified needs. Applications (primary outcome) and approvals (secondary outcome) of rehabilitation and prevention services were recorded using routine data. Results In the intervention group, 64.2% were women, compared to 63.0% in the control group (mean age 52.1 (SD 4.3) and 52.5 (SD 4.4) years). In the intervention group, 85 applications (12.0%) for medical rehabilitation or prevention services were submitted within two months after the study participation, compared to 20 applications (2.9%) in the control group (p &amp;lt; 0.001). The number of approvals for these services was 59 vs. 17 (p &amp;lt; 0.001). Conclusions The application rate for rehabilitation and prevention services was significantly higher in the intervention group compared to the control group, with a relative risk difference by a factor of 4 and an absolute risk difference of 9.1%pt. Key messages • The implementation of a check-up 45+ in primary care leads to a higher rate of applications for rehabilitation and prevention services compared to usual care. • The check-up 45+ may assist general practitioners in systematically identifying rehabilitation and prevention needs of their patients and in applying for these services.

Penerapan Clean Arsitektur Menggunakan Mobile Platform Berbasis Flutter Untuk Aplikasi Layanan Kapal

Indonesia's mobile technology adoption rate of 77.02% provides a great opportunity forcompanies to improve their services through mobile platforms. PT ABC, a ship service providerfor various needs, currently only uses web-based applications and needs a mobile-based shipservice application to increase efficiency and flexibility. This research aims to implement CleanArchitecture on a Flutter-based mobile platform to improve the structure and facilitate codemaintenance in ship service applications. The research method used is the prototyping method,with stages including Communication, Quick Plan, Modelling Quick Design, Prototype Formationand Deployment Delivery &amp; Feedback. This approach enables faster application development,earlier identification of potential changes, and reduced risk of failure or mismatch with user needs.The results showed that the application of Clean Architecture in mobile-based ship service applications was successfully implemented so that it provided ease of maintenance. Blackboxtesting with 10 test cases ensures that the application functions as expected and is ready to be usedby PT ABC. User Acceptance Testing also shows that this application meets the needs of users andincreases the company's responsiveness to market changes, the test results reached 86.83%. Withthe division of business logic into usecases folders, the overall efficiency of development, flexibilityof change, and ease of maintenance of the system is increased. In conclusion, Clean Architectureproved to be the right solution to optimise PT ABC's business operations, facilitate applicationmaintenance and testing, and improve code understanding and readability for developers

A Gas Cylinder Delivery Service in Oman

Gas is one of the basic requirements that must be available in every home, purchased from gas stations and street vendors. However, issues may arise in reaching gas stations or finding sellers in certain areas when gas is needed urgently. Our project aims to create a desktop application for a gas cylinder delivery service, enhancing the community's experience by facilitating the timely delivery of suitable gas cylinders. The application lists gas cylinder owners in Omani society, providing customer data like name, phone number, city, and governorate. Customers can pay using cash and choose cylinder size and price. The app also determines delivery time based on location. It facilitates communication between buyers and sellers in Arabic and English. The gas cylinder delivery service application requires login information like username, phone number, and city, then opens a location service home page. The home page features an "Order Now" button, allowing users to choose from a list of gas cylinder sellers, specifying size and price. After confirmation, customers can choose payment method, delivery location, and expected delivery time. Then the seller receives an order containing the buyer's data and a gas cylinder, and the application confirms the delivery to the customer after completion. Oman's technological advancements have made society accustomed to mobile phones, software, and applications, making the location of the gas cylinder delivery service to people easier than the traditional method of finding sellers.

Design Application of Active Sea Service Based on The Web at KSOP Tanjung Emas

The process of processing the Active Sea Service Certificate at the Harbormaster and Port Authority (KSOP) of Tanjung Emas is still done manually, making it vulnerable to illegal levies and reliant on paper documents. Therefore, an application is needed to expedite services, enhance efficiency, and minimize the occurrence of illegal levies. This research aims to elucidate the steps for designing a SIMALA application at KSOP Tanjung Emas and to assess its effectiveness. This research employs the Research and Development method, incorporating Planning, Production, and Evaluation (PPE) steps. The effectiveness of the SIMALA application at KSOP Tanjung Emas is gauged using the N-gain value. The process of creating a SIMALA application design at KSOP Tanjung Emas begins with planning, which encompasses preparing tools and materials, conceptualizing the SIMALA application system model, designing the database, structuring database tables, and interface design. The subsequent step is production, involving program and interface implementation. The final step is evaluation, which includes black box testing, phase I improvements, phase II testing, and phase II improvements. The effectiveness of the SIMALA application at KSOP Tanjung Emas falls within the high category, as evidenced by the N-gain value of 0.764.

Chatbot applications in government frontline services: leveraging artificial intelligence and data governance to reduce problems and increase effectiveness

ABSTRACT Taiwan has been developing digital technology for many years. Whether it is industry or government, Taiwan’s digitalisation level is among the highest in the world. This research aims to show how the application of chatbots and AI technology affects Taiwan’s local governments, what problems have arisen from its operations so far, and what key factors provide a better understanding of the effectiveness of chatbots. Contributions to the transformation of existing digital governments can be used to strengthen governance and political participation. This article adopts a case study approach. The research findings are based on the evaluation model constructed by literature review and in-depth interviews; this ideal model examined the operational effectiveness of existing local government chatbots. Through in-depth interviews, we discovered that human-robot collaboration would be the most beneficial model for using artificial intelligence in the future. In order to maximise the benefits of human-robot collaboration, government agencies must enhance organisational members’ understanding of artificial intelligence through education and training to help cross-domain communication and coordination activities with entrusted units and through education and training to build an organisational culture that supports the organisation’s digital transformation.

Paradoxical intention as a treatment for insomnia disorder: study protocol for a mixed-methods pilot trial

IntroductionParadoxical intention (PI) is an insomnia treatment developed in the 1970s, which instructs patients to gently attempt to remain awake while in bed at night with the lights off. Previous...

Evaluation of Micro Hardness of Magnesium Alloy Coated with ZnO and Al2O3

Magnesium and its alloys have wide range of application in automobile and aircraft industries because of their excellent mechanical properties i.e. high strength to weight ratio, availability and good castability etc. However, some challenges occur in using magnesium in aquas service applications, due to its highly reactive nature and low tribological properties such as low wear and corrosion resistance. In this work an experimental study has been done on uncoated and ceramic coated AZ91 alloy to compare hardness and wear properties of both. The coating was applied on varying weight percentage of ZnO and Al2O3ceramic particles. The effect of presence of ceramic particles on the surface of substrate was studied using scanning electron microscope. Micro Vickers hardness test and wear tests were conducted on the samples, and it was found that coating of ceramic particles made the surface harder and wear resistant as compared to the uncoated Mg alloy. Contribution of Al2O3 particles plays an importantrole in increasing the hardness and wear resistance of coated surface. A decrease of 84% in coefficient of friction, increase in wear resistance by 99% and increase in micro hardness by 92% was reported for Al2O3 coated sample as compared to the uncoated surface.

The Implementation of Public Services Through the Curhat Ning Ita Application in Realizing Smart Governance at the Mojokerto City Communication and Information Office

This study aims to analyze the implementation of public services through the Curhat Ning Ita Application in Realizing Smart Governance at the Communication and Information Office of the city of Mojokerto. The study uses qualitative methods with descriptive type. Data collection techniques were interviews with informants, documentation, surveys, and written documents. The results show that the implementation of public services through the Curhat Ning Ita application in realizing smart governance in the Diskominfo of Mojokerto city has been running well. Based on these results, it can be concluded that Diskominfo Mojokerto City has succeeded in realizing Smart Governance through the Curhat Ning Ita public service application. Keywords: service, application, smart, governance

Design a Goods Delivery Service Application Using React Native

Design a Goods Delivery Service Application Using React Native

Investigating Factors Impacting the Use of Ride-Hailing Service Applications

Environmental impact of modern-day transport has made citizens concerned about the footprint left by these innovations. Mobile application-based ride-hailing services, recently emerged in developing countries are regarded as technology-based innovative products to meet the growing travel demand among commuters. Technology upgrades have allowed smartphone users to access the ride-hailing services apps with ease. Ride-hailing service entered the Pakistani market in the year 2016. Since then, the demand for these services has been on the rise. Therefore, this study aims to investigate which factors have a causal relationship with travelers’ intention to use ride-hailing services in the backdrop of unified theory of acceptance and use of technology (UTAUT). Data were collected through questionnaire from 1,694 respondents at two time points. This study analyzes the hypothesized relationships with structural equation modeling in partial least square with SmartPLS 4. Results shows that environmental citizenship and perceived convenience along with UTAUT constructs have a significant effect on intention to use ride-hailing applications in the long-run, indicating causal relationships. The study extends UTAUT model with two antecedents of perceived convenience and environmental citizenship behavior.

RANCANG BANGUN APLIKASI MARKETPLACE PENATU MOBILE WEB BERBASIS RESPONSIVE WEB DAN FRAMEWORK EXPRESS.JS

This research developed a mobile web marketplace application for laundry services to address user difficulties such as finding the nearest location, managing physical receipts, and obtaining service information. Utilizing a responsive web design approach and flexbox techniques, the front end of the application was designed to be optimal across various devices. The back end was built using Express.js with the controller-middleware-route concept to maintain code organization. Furthermore, the Geocoding API and Distance Matrix API were implemented to calculate the distance between customers and laundry services. Testing was conducted using black box testing by developers and usability testing by participants. The results indicated that the front end of the application provided an optimal user experience with an overall satisfaction rate of 89.57%, and the back end was effective in managing data with middleware features and the integration of the Geocoding API and Distance Matrix API, achieving a usability satisfaction rate of 89.22%. This research demonstrates that the responsive mobile web application is effective and efficient in assisting users in finding suitable laundry services, thereby enhancing convenience and service efficiency.