The conventional methods for assessing the performance of educators in academic settings have often been hindered by outdated feedback systems, leading to assessments that can be either skewed or in- complete. This study unveils an innovative, dual-approach methodology that fuses lexicon-driven sentiment analysis with cutting-edge Transformer architectures, specifically focusing on BERT (Bidirectional Encoder Representations from Transformers). This approach provides a more sophisticated, real-time assessment of educators based on student evaluations. One of the standout features of this study is the integration of Speech- to-Text technologies, which allows for the immediate transformation of verbal feedback into text that can be analyzed. The approach makes use of a specialized Educational Sentiment Lexicon for preliminary sentiment evaluation, which subsequently refines the performance of a pre-existing BERT model. This dual-model is proficient in scrutinizing both text-based and verbal feedback—the latter being converted into text through advanced Speech-to-Text techniques. Our results indicate that this approach significantly outperforms existing lexicon-based and machine learning methods in terms of accuracy and comprehensiveness. By providing a real-time, versatile sentiment analysis tool tailored for educational settings, this research marks a paradigm shift in the scope and quality of faculty evaluations, thereby contributing substantially to the field of educational technology and sentiment analysis.
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