Selected Information Technology Research Articles

Social Media Impact on Employees Performance in Selected Information Technology Companies in Nigeria

The purpose of this study is to examine the social media impact on employee commitment; to investigate the impact of social media on employees’ productivity. 200 respondents were sampled and the sample population was conveniently selected from two information technology companies. Spearman’s rho correlation coefficient was used to test the formulated hypotheses. From the result of the analyses, the research found that social media has a significant positive impact on employee commitment with a positive coefficient value of 0.917 at 0.01 significant level; and social media has a significant positive impact on employee productivity with a coefficient value of 0.909 at 0.01 significant level. Based on the findings of this study, it is recommended among others that management need to find ways at integrating social media into almost all sphere of the work carried out by the employees to increase employee job satisfaction. In addition, there is need for the management to do more through sensitising, orientating and managing social media usage if high and efficient productivity is to be upheld. The study concluded that social media has a positive impact on employee performance in the workplace.

Use of Information and Communication Technologies for Increasing Resilience of Medical Facilities

Abstract The paper presents an applied research and development project, Monitoring and tracing the movement and contacts of persons in medical facilities, financed by the Research and Development Support Agency of the Slovak Republic and currently carried out at the Faculty of Security Engineering of the University of Zilina in cooperation with companies from practice. The main contribution of the mentioned project lies in the development and design of a system for the identification and search of contacts of persons based on the monitoring of their movement in the object of the medical facility through the selected information technology. The system can also be implemented in other premises with a large number of people. The paper also deals with the issue of the resilience of medical facilities from the point of view of their inclusion among critical entities providing basic services that play an irreplaceable role in maintaining vital societal functions. It points to the necessity of using information and communication technology in the health sector.

Cybersecurity program for Philippine higher education institutions: A multiple-case study

<span lang="EN-US">Digital technology has become an integral aspect of an educational system. Every state university funded the creation of Information Technology Offices to secure its Management Information System. The challenge on cybersecurity threatens the intellectual capital of students especially in a research university, theft of crucial information, and financial loss. The current study is a multiple case study of cybersecurity threats and challenges of Selected Philippine State Universities and Colleges in the National Capital Region. Sample participants were purposively selected Information Technology experts from various selected State College and Universities. A structured interview as the main instrument of the study investigated threats and challenges of cybersecurity to assess active and proactive approaches to developing a model framework for security resources in respective academic institutions. Responses gathered from the interview were consolidated and analyzed through a thematic coding process. The result of the study revealed the following challenges in cybersecurity are user education, cloud security, information security strategy, and unsecured personal devices. The creation of a program logic model will provide an informed cybersecurity planning, implementation, and assessment framework to the commission on higher education in collaboration with the Department of Information and Communication Technology, and the Philippine Association of the State Colleges and Universities.</span>

Financial Analysis of Select Information Technology Company in India

The paper is an attempt to analyze the financial statements of Indian selected Information Technology company mainly based on specific ratios. With intense global competition in the market, booming performance has been a major challenge to management. Because of its strategic importance in the national interest, it is crucial to evaluate the financial performance of Information Technology company by knowing their triviality. Moreover, efficiency of Information Technology industry has assumed primeval essence in a developing country like India due to its major offering towards the growth of economy. In the global ambience, entrants of Information Technology industry have been the vanguard role in India’s financial system with its latest technology and new service-level. Information Technology companies, therefore, perpetually explore means to refashion the business to ameliorate performance. These possible developments can be examined with strength of financial statement analysis. This paper epitomizes an empirical study of financial statement of the selected leading Information Technology company in India from diverse perspectives through statistical tools, graphs and tables, and offers suggestions for melioration of potency in the industry. The study embosoms that Wipro Ltd. remains a transcending performer over the last six years in the Information Technology sector with premier in its financial performance. Overall, the paper provides important spring of dexterity and is efficacious for managers, stakeholders and groundwork.

Continuous learning and employee performance: a moderated examination of managers' coaching behavior in India

PurposeBy integrating organizational support theory (OST) and social cognitive theory, this study investigates types of managers' coaching behavior as experienced by the employees. Furthermore, the study examines whether employees would exhibit greater task and contextual performance when organizational learning is blended with a specific coaching behavior of their manager.Design/methodology/approachUsing primary data from 298 software engineers working in select information technology companies across India, the current study attempts to assess moderating effect of managers' coaching behavior in two relationships, including continuous learning and employees' task performance (CL-TP) and continuous learning and employees' contextual performance (CL-CP).FindingsResult of exploratory factor analysis suggests that managers of select organizations exhibit two major types of coaching behavior: inspiration-based coaching behavior and facilitation-based coaching behavior. On the moderating role of coaching behavior, it is documented that facilitation-based coaching behavior significantly positively moderates both stated (CL-TP and CL-CP) relationships, whereas inspiration-based coaching behavior of supervisors has positive significant effect on CL-TP relationship but negatively moderates the CL-CP relationship.Research limitations/implicationsThe extent to which the findings of this study can be generalized is constrained by the limited sample and organizational context.Practical implicationsThe most important managerial implication for all learning organizations is that both kinds of coaching behaviors help improving the task performance of the employees, but managers should prefer facilitation-based coaching style in order to generate higher contextual performance of employees.Originality/valueThis study contributes to practitioners and existing literature by explaining how individual performance of employees is affected by the investment made by organizations in facilitating continuous learning.

Influence of Risk Analysis as a Risk Management Practice on Project Performance in Kenya Commercial Banks

Undertaking an information technology project in a banking environment is a complex task. Studies globally and locally indicate a high failure rate of information technology projects. Standish group report 2019 states that 83.9 percent of information technology projects partially or completely fail. The majority of projects 52 percent were over budget, overdue, or lacked promised functionality. Previous studies indicate information technology projects in commercial Banks in Kenya experience the same project performance variations, as projects are either delayed, over budget or have issues with functionality. Risk is a factor that challenges project performance. Project risk management includes risk identification, analysis, response, and monitoring and control of risk in a project. The overall goal of this study was to examine the relationship of risk management and information technology project performance in Kenyan commercial banks, taking into account the moderating effect of project complexity and the mediating effect of risk culture, both of which had been largely overlooked in previous research hence filling a research vacuum. The target population was forty projects in Kenyan commercial banks in Kenya which made the unit of analysis. Stratified and simple random sampling technique was used. Stratified and simple random sampling technique was used. Questionnaires were used to collect the data from the targeted one hundred and eight respondents. The instrument was tested for reliability by use of Cronbach's alpha coefficient of internal consistency test and validity by use of selected information technology project professionals' review. Drop and pick method of administering questionnaires was used so as to allow respondents enough time to go through the questionnaires and give their responses. An option of online questionnaires was also available to respondents. Based on a survey, the research used both descriptive and explanatory analysis designs. The association between risk analysis and performance of information technology projects in Kenyan commercial banks was investigated using multiple regression. Quantitative data was analyzed using multiple regression analysis model software tool SPSS Version 25. The study adopted empirical model of least squares method while testing the hypotheses. The researcher conducted diagnostic tests of Normality, Linearity, Homoscedasticity and Multicollinearity to see if the data conforms to the basic assumptions of linear regression. The findings were presented using statistical parameter estimates. Tables and figures were used to present data, and supported by explanatory annotations. The results indicated that risk analysis had significant effects on the performance of information technology projects in the banking sector. The study recommends that banks should consider implementing and fully operationalize risk analysis in information technology projects. The Central Bank of Kenya should also consider putting in place an information technology projects risk policy framework to aid the banks in project undertakings. The finding in this research will aid project managers and different stakeholders in the banking and related sectors in managing information technology projects risks and hence increase the success rate of the projects. The knowledge gap is also addressed by scholarly work that has resulted from this research by providing statistical data analysis and explanations on the IT project performance in relation to risk analysis influence in commercial banks in Kenya.

A Model for Selecting Information Technology Solutions in Banking Institutions

Despite increasing technological dynamism and plausibility in many environments, poor services continue to be rendered because the IT solutions that are selected, deployed and used by the Nigerian banks are challenged by both technical and non-technical factors. The challenges could be attributed to lack of evaluation, causing ineffectiveness, inefficiency, and inconsistency in the processes, interactions and activities where IT solutions are applied. Thus, the study’s objectives is to identify, examine and gain an understanding of the factors that influence the selection, deployment and evaluation of the IT solutions that are used by the Nigerian banks. The interpretivist approach and qualitive method were followed. Following the interpretivist paradigm, the analysis was conducted using the hermeneutics approach. Based on the findings and interpretation, a model was developed, intended for actors that have stake in IT solutions in the two banks, to gain better understanding of the factors that can influence evaluation.

Work From Home, Mental Health and Employee Needs: A pilot study in selected information technology organizations in India

Introduction: The Coronavirus (COVID-19) pandemic has impacted the economy and has resulted in changes to the working arrangements of employees who are based at home and may continue to work from home (WFH). Organizations are expected to develop an inclusive policy for their employees to promote mental health whilst working from home. The aim of this study was to document the impact of WFH on mental health and determine the expectations of employees from their organizations regarding occupational health policy. Methodology: A cross-sectional study was conducted on the impact of work from home on mental health and to document the mental health support needs of employees. Google form was floated through social media platform to receive the responses. A total of 74 responses were received. Descriptive analysis was conducted using Microsoft Excel, while qualitative answers were manually analysed. Results: About 67% employees (n=45) mentioned that their workload has increased significantly during work from home. Thirty five percent (n=26) felt lonely and lost and 47% (n= 34) felt disconnected from the real world, indicating the mental health impact of work from home. Fifty three percent employees (n=40) mentioned that there were no efforts made by their organization to reduce the mental health impact of work from home. Conclusion: The results of this study indicate that there is an urgent need to create a comprehensive occupational health and safety policy inclusive of strategies to improve mental health by the organizations in light of “work from home” as a “new-normal”.

Selected information technology tools supporting maintenance and operation management electrical grids

The paper presents the main issues of management of electrical grids. Selected information technology tools supporting for electrical grids maintenance are presented. In electrical infrastructure maintenance of power companies the geographic information systems are increasingly used to support the management of theirs resources. Their functionalities in terms creating comprehensive databases for electrical infrastructure of power sector are described. The important information technology tools regarding spatial systems for supporting maintenance and operation management electrical grids and the conditions of their implementation are presented. This paper also attempts to innovative multidimensional evaluate the technical and economic benefits resulting from the use of modern information technology tools for the management of energy infrastructure.

Analysis of Indian Legal Framework for Protecting Children’s Online Privacy against Emerging Select Information Technology Challenges

Reliance on technology has increased manifold and children have not remained aloof from its use. Covid-19 Pandemic forced schools, playgrounds, public places to remain closed resulting in increased use of technology by children for various purposes like education, gaming, entertainment, creative activities, communication, etc. As few technologies are capable of collecting, maintaining, processing, sharing gigantic amounts of personal data, such technologies especially those which direct services specifically towards children, pose a significant threat to the online privacy of children who are vulnerable due to their inability to comprehend the consequences of their online activities. The paper attempts to discuss the technological application and use by children, the privacy threats they may pose, and critically evaluate the adequacy of law in India to tackle them along with recommendations to strengthen online privacy.

Improving a method for selecting information technology services

The main purpose of modern information systems (IS) is to support the procedures of controlling many business processes (BP) of an enterprise. At the same time, due to a weak formalization of BP, processes of development, reengineering of various service-oriented IS and IT services are a complex problem. To address this problem, the task to improve the method for choosing IT services that meet an assigned set of functional and non-functional limitations was stated. The specific features of the original method for choosing IT services were analyzed, its main shortcomings were identified. The model of the BP precedent was modified to establish the relationship between descriptions of the precedent, functional requirements, and the used IT services. The method for selecting IT services for the IS was improved by adding the functions of requirements analysis and searching for descriptions of IT services that partially meet the stated functional requirements. In the method, the adaptive linear associator of the mADALIN neuron was used to quantify the degree of match of the functional requirement and the description of the function of the IT service. These proposals were the basis for the improved method for selecting the IT service that best fits the set of constraints that are formed. Based on the result of the conducted research, an experimental test of the improved method for selecting an IT service to solve the problem of automation of the activities of sale force of the electronic policy OSAGO was carried out. The information technology implementing the original method for choosing IT services was compared to the improved method. It was shown that the improved method makes it possible to identify situations of a match of functional requirements of a customer and the descriptions of IT services. This makes it possible to select those IT services that match the functional requirements to a degree above the assigned minimum limit

Green IT and the right portfolio of sustainable projects

Sustainable development in the information technology industry is known as Green IT. Considering the need to generate consistent and sustainable IT projects, this paper presents a study on how Green IT criteria are used in the portfolio selection of information technology infrastructure projects. Method used was the multiple case studies, characterized by a qualitative evaluation. Object of this work was composed of sustainable companies whose shares are traded on the stock exchange, considering sustainability indexes. In addition to analysing the project portfolio management process, this work identified ten criteria that can be used to select information technology projects. We found that these criteria are not cost generators, but act on the tripod of cost reduction, maintenance or performance improvement and sustainability.

Utilization of selected Information Technology Enabled Systems (ITES) by agricultural extensionists of Kerala

Several information technology enabled systems (ITES) are available for providing valuable information to agricultural extensionists which in turn would help them to assist famers, and increase crop production. The present study was aimed at assessment of knowledge and extent of use of selected ITES among agricultural extensionists of Kerala. Data were collected from randomly selected 60 computer literate agricultural officers and 60 computer literate agricultural assistants of Kerala State. The study revealed that knowledge of agricultural extensionists on web browsing and agricultural portals was comparatively higher. The knowledge of agricultural expert system and digitized databases was found to be very low, with 79 percent and 81 percent respectively falling in the low category. On the other hand the extent of use of all the selected ITES was found low among the agricultural extensionists. This points figures towards the need of sensitizing agricultural extensionists on the importance and value of ITES.

ECarte: An Interactive Restaurant Menu with Feedback Collection

The restaurant industry has grown over the years along with the modernization of technology. Like any other area of this industry, the menu presentation also demands improvement. Possessing smartphones proved to be a necessity nowadays and regular restaurant customers with their phones bring an opportunity to materialize the concept. The idea of accessing the restaurant menu through smartphones is new to a restaurant in Oriental Mindoro, Philippines. Hence, the proponents were motivated to develop the eCarte – an interactive restaurant menu with feedback collection. The development of this system can improve the customer's experience which would be beneficial to the restaurant. Proponents used incremental development as a software development method to come up with an efficient system. The developed system is userfriendly and interactive. The customers will be able to see the actual picture of the dish with a short description, and other customers’ reviews. Selected Information Technology Faculty, restaurant owners and customers evaluated the system. The five evaluation criteria used were adapted from ISO 25010 software quality standards. Based on the evaluation result, eCarte is usable and met its expected functions in terms of functional suitability (4.93), performance efficiency (4.88), usability (4.84), security (4.83), and maintainability (4.84). The system is generic, not expensive, easy to maintain and suitable to any smartphone regardless of its operating system which makes it applicable to any local restaurant. For further improvement, the proponent recommends applying an algorithm like the High Adjective Count algorithm and Max Opinion Score algorithm to effectively analyze the customer's feedback.

Assessment of Risks in Information Technology Projects

The risk associated with information technology is quite big especially when it comes to using, own, operate, and select information technology systems for an organization. The risk associated with information technology is possibly termed as a business risk. It includes IT-related prospects that may affect businesses. This can be achieved with both a questionable relapse and scale which threatens the alignment of key objectives and goals. The study is based both on empirical studies and on true case analysis. The study found that top management understands the essential part of technology development in organizations that are infamous for corporate viability and efficiency because of the use of IT hardware and computer software.

A Pre-experimental Study to Assess the effectiveness of Self Instructional Module on Knowledge regarding Computer Ergonomics among Desktop users working in selected Information Technology Company of District Mohali, Punjab

Computer ergonomics is the practice of fitting the set up of the computer and the workspace to fit the user and the user's work needs in order to minimize physical stress on the computer user. Reports of different studies have suggested clearly the likelihood of pupils or staff suffering health problems linked to computer use is related to the amount of time spent using them and also lack of knowledge related to computer ergonomics. The study aim is to assess the effectiveness of self instructional module on computer ergonomics among desktop users working in selected Information Technology Company of district Mohali, Punjab. Quantitative research approach and pre experimental one group pre test post test research design was adopted for the study. 100 desktop users were selected through convenient sampling technique. Result showed that 74% desktop users were having below average knowledge in pre test and 67% desktop users were having good knowledge in post test. The study concluded that self instructional module was effective in enhancing the knowledge of desktop users regarding computer ergonomics. There was no significant association of pre test level of knowledge regarding computer ergonomics with selected socio demographic variables such as age, gender, professional qualification, marital status, average hours of work per day in front of computer, total experience in job which dealt with computer, current job position, monthly income (in rupees), and previous source of knowledge regarding computer ergonomics.

An Analysis of Investment Behaviour of Information Technology Professionals: A study in Selected cities of Tri-city

Investment decisions are often influenced by numerous determinants that help investors and investment managers in the selection of an appropriate investment option (Jagongo & Mutswenje, 2014). This research directed to provide an analysis of investment behavior of Information Technology Professionals, to identify the influence of demographic factors and financial awareness factor (independent variables) on dependent variable investment behaviour (market bias and risk bearing bias). Market bias factor comprised five components, namely,changes in price, over-reaction,information about market, the past trends of shares,customer preference of companies and basics of underlying stocks. Risk-bearing bias comprisedof five components, namely, safety, liquidity, capital appreciation, return, and risk coverage. Age, gender, income, occupation, experience has selected as demographic components. The data was collected from 396 randomly selected Information Technology Professionals from Tricity, namely, Chandigarh, Mohali, and Panchkula. Responses gatheredthrough questionnaire framed on a 5-point Likert scale (Sullivan & Artino, 2014). The results of the research documented thatdemographic factors, financial awareness significantly impact the investment behaviour of investors. There is still more requirement to enhance financial awareness of information technology investors related to liquidity management. Besides, the existing research also documented that men more invest in comparison to women. Therefore, research showed significant difference among gender while taking investment decisions. Further, the study also suggested that financial Institutions need to made investment products more favourable to attract women information technology professionals.

Building Competency Through Corporate Entrepreneurship Ideas In Selected Information Technology Companies With Reference To Organization Climate And Commitment

The research study contributes to the field of entrepreneurship research. This gives an overview of reviews on entrepreneurship exclusively on corporate entrepreneurship. In the last few decades the focus on this area is more. But, we are able to see only few researchers contributing to corporate entrepreneurship. The research paper attempts to implement one of the collective ideas of corporate entrepreneurs in the selected company and gives the result on the implemented idea originated from the corporate entrepreneurial group.

Measurement of Volatility of Selected IT Companies in Context of National Stock Exchange and Assessment of Risk Factors From an Investor’s Point of View.

Volatility is an important aspect for every investor since it provides with an idea about risk and reward chances in investment portfolio. In the last decade, the benchmark indices have gained seven out of ten times, with the election result as a key driver to the market movement. The market gained by not less than 28 percent when UPA came into power after defeating NDA. They however jumped quickly by almost 16 percent when UPA came to power with the assistance of Left back in 2004.The analysts remained bullish on Information sector during this period. This paper investigates and compares the share price volatility of selected Information Technology companies based on their market capitalization in context of Nation Stock Exchange using daily closing price of last 25 months. The average comparison of the sector is understood by the analysis of the companies analysis of the IT sector using mean, beta value and monthly volatility. The paper concludes the inverse relationship between the volatility and returns which would definitely facilitate investors in taking better investment decision and also in earning better returns in the short run.

A hybrid mathematical programming model for optimal project portfolio selection using fuzzy inference system and analytic hierarchy process

The primary goal in project portfolio management is to select and manage the optimal set of projects that contribute the maximum in business value. However, selecting Information Technology (IT) projects is a difficult task due to the complexities and uncertainties inherent in the strategic-operational nature of the process, and the existence of both quantitative and qualitative criteria. We propose a two-stage process to select an optimal project portfolio with the aim of maximizing project benefits and minimizing project risks. We construct a two-stage hybrid mathematical programming model by integrating Fuzzy Analytic Hierarchy Process (FAHP) with Fuzzy Inference System (FIS). This hybrid framework provides the ability to consider both the quantitative and qualitative criteria while considering budget constraints and project risks. We also present a real-world case study in the cybersecurity industry to exhibit the applicability and demonstrate the efficacy of our proposed method.