Support Satisfaction Research Articles

Correlaciones entre burnout académico, afrontamiento y apoyo social en estudiantes universitarios

The study wasproposeddue to the perception of the scarcity of studies on the correlation between burnout, coping and social support. Thus, the present study aimed to verify the prevalence of academic burnout and its correlationswith coping strategies and social support in students of health courses. The sample consisted of 173 participants, agesbetween 18 and 30 years (M = 23.71; SD = 7.04). For data collection we used: Sociodemographic questionnaire, Maslach Burnout Inventory for students (MBI-SS), Brief COPE (coping inventory) and Social Support Satisfaction Scale for higher education students (SSSS). The results revealed correlations between the dimensions of emotional exhaustion and cynicism, with family support satisfaction [F (3. 201752) = 9184.986, p < .001; r2 = .12] and F (3.168) = 8.473, p < .001; r2 = .131]. Referring to the correlations between coping strategies with the other study variables, the sample most frequently used emotion-focused coping in the strategies of Self-blaming (r = .290, p<.001); Substance Use (r = .241, p<.01); Instrumental Support (r = .206, p<.01) and Positive Reinterpretation (r =.197, p<.01)

Job Satisfaction and Perception of Organizational Support with Work Engagement of Gen Z Employees

Job Satisfaction and Perception of Organizational Support with Work Engagement of Gen Z Employees

The perceived social support of parents having bipolar disorder impacts their children’s mental health: a 10-year longitudinal study

BackgroundThe offspring of parents with bipolar disorder (OBD) are at higher risk of developing psychopathology than the offspring of parents with no affective disorder (control). In addition to genetic predisposition, childhood adversity and a stressful family environment are important risk factors for the OBD. Protective factors in parents, such as social support and coping strategies, may buffer the effects of stress on at-risk children. This study tested whether parents’ social support and coping style attenuated the link between risk status (OBD vs. control) and psychopathology in offspring.MethodsDuring offspring’s middle childhood, parents underwent a diagnostic interview and completed social support and coping style questionnaires. Sixty-nine OBD (39 female) and 69 control (29 female) offspring between ages 13 and 29 completed a diagnostic interview approximately 10 years later.ResultsParents’ social support satisfaction moderated the link between offspring risk status and their development of substance use disorder (SUD) symptoms (F(1,131) = 5.90, p = .017). Parents’ social network size moderated the link between offspring risk status and their development of anxiety and depression symptoms in an unexpected direction (F(1,131) = 5.07, p = .026). No effects of parents’ coping style were found.ConclusionsAmong the OBD, having parents with greater social support satisfaction and, unexpectedly, a smaller social network buffered their development of SUD and depression and anxiety symptoms by early adulthood. Parents’ social support may thus have a protective function for children in these high-risk families.

CHAT MARKETING'S IMPACT ON CUSTOMER SUPPORT SATISFACTION IN FINANCIAL STARTUPS

The subject of this paper is the influence of chat marketing on customer support satisfaction. The purpose of the study is to determine the relationship between the use of chat marketing and customer support satisfaction, as well as to identify the essential factors that contribute to this relationship. Furthermore, this paper aims to provide theoretical insights into the influence of chat marketing on customer support satisfaction in financial startups. Many companies struggle to achieve the most efficient chat session and are uncertain about the best strategies, factors and types of chat to implement. Therefore, these findings will help financial startups to theoretically understand the aspects of chat marketing and customer support satisfaction. The object of this article is the impact of chat marketing on customer satisfaction, and the purpose is to reveal theoretical knowledge that will help identify the factors that contribute to chat marketing and customer satisfaction in financial startups. This paper discusses the importance of customer support for financial startups and the different approaches to providing customer support through emotional means. In addition, this paper highlights the importance of customer satisfaction through trust and commitment to build a positive relationship with the customer. Furthermore, this paper demonstrated the framework behind chat marketing, which includes the use of different tools such as live chat platforms, chatbots and live agents or human representatives that help to achieve customer satisfaction through customer support. Moreover, using methods such as: observation, survey and regression analysis, this paper has demonstrated the importance of customer centricity in the financial sector to provide key essentials for employees as incentives that maintain customer satisfaction, while ensuring the flexibility of real-time communication with chatbots or live agents, with the need to have the ease of use and flexibility and various other factors to contribute to customer support satisfaction. As a result, the paper emphasises that in order to increase customer satisfaction with financial start-ups, it is crucial to maintain a low response rate by providing fast and reliable customer assistance. Developing and regularly updating chatbots to facilitate smooth transitions to live agents in complex situations is essential. Implementing an effective ticketing system to automate and monitor issue resolution is essential, with a focus on resolving issues during chat interactions whenever possible. Adopting a hybrid strategy that combines live agents and chatbots helps to meet diverse customer needs in a timely manner. Investing in comprehensive training for live agents is necessary to ensure professional and timely service. In addition, continuous monitoring and analysis of customer feedback plays a key role in improving overall business performance.

Characterizing personal recovery in severe mental illness: French psychometric validation of the Questionnaire about the Process of Recovery (QPR-Fr).

The support of the personal recovery of people with lived experience of mental illness is a major issue in clinical practice. Thus, a valid instrument to assess personal recovery is needed. The present study aimed to validate the French translation of the 22-item Questionnaire about the Process of Recovery (QPR-Fr). A convenience sample of 222 participants reporting a severe mental illness diagnosis was recruited online. Psychometric properties of the QPR-Fr were evaluated. A confirmatory factor analysis was conducted for structural validity. Internal consistency and test-retest reliability were assessed. To test for convergent validity, we conducted multiple linear regression analysis to explore the QPR-Fr associations with psychological distress and the CHIME framework (with Connectedness, Hope and optimism about the future, Identity, Meaning in life, and Empowerment) proxy measures (perceived social support, hope, self-esteem, quality of life, and empowerment). An adequate fit was found for a 19-item unidimensional factor structure. Internal consistency was excellent. Test reliability was good. The QPR-Fr total score was significantly positively associated with quality of life, hope, self-esteem, and social support satisfaction and negatively associated with psychological distress. No significant association was found with social support availability nor with empowerment. This study provides additional data to support the cross-cultural validity of the Questionnaire about the Process of Recovery. The QPR-Fr is a valid and reliable tool to assess personal recovery. Practitioners could use the QPR-Fr to assess personal recovery in collaboration with people with lived experience. Convergent validity with CHIME proxy measures supports the validity of the CHIME framework in a French cultural context. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

Understanding Age-Driven Preferences: A Weighted Sum Analysis of Consumer Behavior in E-commerce

Consumer activity in online commerce plays a crucial role in modern business functions, impacting market trends and guiding approaches for digital merchants. This research utilizes the weighted sum technique to assess consumer actions among different age brackets, emphasizing significant indicators like Average Order Value, Satisfaction with Customer Support, Timeliness of Delivery, and Rate of Product Returns. The results underscore unique preferences and performance patterns across age segments, offering actionable intelligence for e-commerce enterprises aiming to refine their tactics. The examination indicates that individuals aged 45-54 stand out as the leading performers across every metric, showcasing the highest expenditure, most satisfactory customer support ratings, swiftest delivery times, and minimal product return rates. Conversely, the 35-44 age bracket displays the lowest overall performance, marked by comparatively lower spending, moderate satisfaction with customer support, extended delivery durations, and elevated rates of product returns. Intermediate groups include the 18-24 and 55-65 age groups, with the former showing strong overall performance and the latter displaying good customer support satisfaction and reasonable delivery times but lower spending and slightly higher return rates compared to the top performers. Additionally, the 25-34 age group performs moderately well, with decent customer support satisfaction and delivery times but lower spending and higher product return rates. These findings provide invaluable direction for e-commerce enterprises aiming to customize their strategies adeptly for diverse age segments. By comprehending the unique preferences and actions of each demographic, businesses can refine their online shopping offerings, elevate customer contentment, bolster retention figures, and foster comprehensive advancement within the competitive e-commerce.

Self-management support with the Respiratory Adherence Care Enhancer instrument in asthma and chronic obstructive pulmonary disease: An implementation trial.

Suboptimal self-management with controller inhalation therapy in asthma and COPD is frequently observed with poor treatment outcomes. The developed 'Respiratory Adherence Care Enhancer' (RACE) instrument identifies and addresses individual barriers to self-management with a theoretical underpinning. This study investigates the feasibility of pharmaceutical support with this instrument. An implementation trial was conducted with asthma and COPD patients in 5 community pharmacies in the Netherlands. Patients were allocated to standard care or add-on support with the RACE instrument. Patients were invited to complete the RACE questionnaire at baseline, 5-week and 10-week follow-up. Barrier profiles were accessible for the intervention group with subsequent consultations at baseline and 5-weeks. Experiences were collected from patients and consultants with a questionnaire and reported findings. Primary endpoints focused on the acceptability, practicality and implementation process. Secondary endpoints included between-group differences in barrier and disease control outcomes from baseline at 10-weeks follow-up. In total, 84 patients were included; 48 were assigned to intervention and 36 to standard care. Patient satisfaction of support with the RACE instrument was high (71%). Patients felt motivated, reassured and more confident about their disease management. Consultants reported an increase in awareness of patient barriers. Patient recognition of barrier profiles was 83.9% (±12.9%). The barrier inhaler techniques decreased significantly for the intervention group at follow-up with odds ratio 0.30 (95% confidence interval, 0.10-0.91). No significant differences were observed for changes in number of barriers and disease control. Self-management support with the RACE instrument is feasible and appreciated, facilitating behaviour change with patient-centred pharmaceutical care in asthma and COPD.

Continuing the conversation: a cross-sectional study about the effects of work-related adverse events on the mental health of Dutch (resident) obstetrician-gynaecologists (ObGyns)

BackgroundObstetrician-Gynaecologists (ObGyns) frequently face work-related adverse events such as severe obstetric complications and maternal or neonatal deaths. In 2014, the WATER-1 study showed that ObGyns are at risk of developing work-related posttraumatic stress disorder (PTSD), while many hospitals lacked a professional support system. The aim of the present study is to evaluate the current prevalence of work-related traumatic events and mental health problems among Dutch ObGyns, as well as to examine the current and desired support.MethodsIn 2022, an online questionnaire was sent to all members of the Dutch Society of Obstetrics and Gynaecology (NVOG), including resident and attending ObGyns. The survey included questions about experienced work-related events, current and desired coping strategies, and three validated screening questionnaires for anxiety, depression, and PTSD (HADS, TSQ, and PCL-5).ResultsThe response rate was 18.8% and 343 questionnaires were included in the analysis. Of the respondents, 93.9% had experienced at least one work-related adverse event, 20.1% had faced a complaint from the national disciplinary board, and 49.4% had considered leaving the profession at any moment in their career. The prevalence rates of clinically relevant anxiety, depression, and psychological distress were 14.3, 4.4, and 15.7%, respectively. The prevalence of work-related PTSD was 0.9% according to DSM-IV and 1.2% according to DSM-5. More than half of the respondents (61.3%) reported the presence of a structured support protocol or approach in their department or hospital, and almost all respondents (92.6%) rated it as sufficient.ConclusionsThe percentages of anxiety, depression, psychological distress and PTSD are comparable to the similar study performed in 2014. Most Dutch ObGyns experience adverse events at work, which can be perceived as traumatic and, in certain cases, may lead to the development of PTSD. Structured support after adverse work-related events is now available in almost two-thirds of workplaces, and was mostly experienced as good. Despite substantial improvements in the availability and satisfaction of professional support after work-related adverse events, the prevalence rates of mental problems remain considerable, and it is imperative to sustain conversation about the mental well-being of ObGyns.

Comparison between natural rubber knee support and sponge knee support on the protection of knee joint: A crossover randomized controlled study among patients with bleeding disorders.

Knee support, frequently made from sponge, is used to reduce injury. Sponge has less elasticity and durability compared with natural rubber. To our knowledge, there was no study that demonstrated the effectiveness of natural rubber and sponge in prevention of injury in children with bleeding disorders. The study aimed to demonstrate the effectiveness and satisfaction of natural rubber knee support compared with sponge knee support among children with bleeding disorders. The study consisted of threephases: (I) measuring reduced compression force, (II) producing size-appropriate knee support prototypes, and (III) conducting a randomized crossover trial, including 8 weeks wearing natural rubber knee support and sponge knee support with a 4-week wash-out period. The number of knee bleeds and user satisfaction were recorded. A better compression force reduction in natural rubber (60%) than sponge (12%) was demonstrated. Knee support comprised a body part, made from natural-stretchable cotton and a protection part, made from either natural rubber or sponge. They were produced in foursizes: S, M, L, and XL and appropriately applied to 42 patients (21 hemophilia, 21 platelet disorders) with a mean (SD) age of 7.0 (2.9) years. The results from randomization showed no significant difference in the number of knee bleeds between the two knee support groups (10 vs. 7, p = 0.37). In terms of satisfaction score, the natural rubber knee supports were more durable (45.2% vs. 23.8%, p = 0.04) and easier to use (28.5% vs. 14.3%, p = 0.03). In addition, a higher percentage of parents chose natural rubber knee support when compared with sponge knee supports (71.0% vs. 29.0%, p = 0.006). Natural rubber knee support showed comparable effectiveness in the prevention of knee bleeding but was superior to sponge knee support in compression force reduction and satisfaction.

Social health in young women with chronic pain.

Chronic pain may negatively affect social functioning, but no study to date has examined the specific social impact of different chronic pain conditions in young women, and whether living with multiple chronic overlapping pain conditions (COPCs) differently influences social domains. This study aimed to assess social functioning (social isolation, hostility, informational support satisfaction, social roles, emotional support, friendships, and family relationships) among young women with chronic pain compared with pain-free controls and to test whether the number of COPCs influenced the extent of social burden. Participants aged 18 to 30 years with a physician-confirmed diagnoses of migraine, fibromyalgia, or temporomandibular disorder (TMD) and pain-free controls were invited to participate from across the United States. After confirming eligibility, participants completed a 1-hour REDCap online questionnaire assessing social functioning. One hundred four participants (mean age 24.54 ± 3.35 years) were included (n = 26 with TMD, n = 25 with fibromyalgia, n = 25 with migraine, and n = 28 controls). All 3 chronic pain groups combined reported worse functioning than controls on friendship (P = 0.038), social isolation (P = 0.002), and social roles (P < 0.001). There were no differences on social variables between the 3 chronic pain groups (all P's > 0.05). Compared with those with 3 COPCs, participants with 1 condition reported better family relationships (P = 0.024). Experience of chronic pain-regardless of the specific pain condition-may negatively affect some areas of social functioning in young women.

IJCM_325A: A Study on Relationship of Working Status of Rural Adult Women with Their Mental Health in a Rural Block of West-Bengal

Background: Mental health is a major public health concern worldwide. Studies showed that women are impacted at a higher rate than men. There is definite scarcity of studies in public health domain, which reflect the mental health and its correlates among rural women specially in relation to their working status. Objectives: Present study envisages to assess and compare the mental health status of working and non-working adult rural women and find out the factors associated with the mental health status of the study participants. Methodology: A community based; cross-sectional study was done between August 2023 to November 2023 in a rural area of Hooghly district. The sample consists of 394 women (197 working women and 197 non-working women) were selected using Multistage random sampling from 3 villages. Using the predesigned, pretested interview schedule and self-reporting questionnaire, all relevant information was collected. The collected data was analysed using descriptive and inferential statistics using SPSS 16 version. Institutional Ethics Committee clearance was obtained. Results: The mean age of the study participants was 37 (± 10.09) years. Most of them belonged to socio-economic class IV. Majority of them were currently married. Around 22.33% of working women and 28.40% of non- working women had poor mental health. The factors associated with poor mental health among working women were work place atmosphere (p&lt;0.01), attitude of colleagues (p=0.01), attitude of family members (p=0.01), social support satisfaction (p&lt;0.01) and the factors associated with poor mental health among non-working women were satisfaction status of getting financial aid from family members (p=0.016), domestic violence (p&lt;0.01). Conclusion: Awareness program regarding various aspects of mental health for both working and non-working women at family level, community level as well as at workplace could be a useful strategy in reducing this public health problem.

Удовлетворенность базовых психологических потребностей у субъектов высшей ступени образования

When students are internally motivated, they are most likely to maintain interest in learning, to persevere in their learning, and to experience greater academic success. According to self-determination theory, internal motivation is most facilitated by the satisfaction of the person’s basic psychological needs: for autonomy, competence and relatedness. The purpose of this study is to identify the specifics of supporting students’ basic psychological needs among doctoral students in various specialties. Data collection involved administration of the Psychological Need Supports scale, which assessed the satisfaction of basic psychological needs in the context of various relationships. Respondents were 463 doctoral students in six areas of education (physics, earth sciences, biology, chemistry, mathematics, information technology). The presence of differences in the degree of satisfaction and features of support of basic psychological needs in different relationships was revealed. In general, autonomy turned out to be the most satisfied need, and the need for relatedness turned out to be the least satisfied. In the system of close relationships (friends and mother), all three basic psychological needs were supported to a greater extent than in all systems of educational relations at the university. Comparison of various systems of relations at the university among themselves showed that the need for relatedness was most supported by colleagues and a supervisor, and the need for competence was supported by colleagues, while the need for competence was least supported by a supervisor, and the need for relatedness was least supported in the context of group classes. Patterns that emerged were stable over time. There were no differences in need satisfaction based on the field of study with one exception: doctoral students majoring in physics reported higher levels of support for the needs for competence and relatedness. The results provide guidance for supporting the internal motivation among students at higher levels of education.

Associations among Maternal Trauma History, Postnatal Maternal Sensitivity, and Infant Temperament.

Women are at increased risk of trauma exposure and of experiencing prolonged posttraumatic stress. Maternal trauma exposure and associated impairment may adversely impact mother-infant interaction quality, which may in turn be associated with infant temperament difficulties. More research is needed to identify which maternal trauma predictors are most robustly related to infant temperament outcomes. The present study aimed to address this gap by examining maternal sensitivity as a mediator of relations between maternal trauma and infant temperament in a longitudinal study of a rural cohort of mother-infant dyads. Mediation via maternal sensitivity was not supported in any of the primary analyses. Greater maternal trauma exposure was found to predict greater infant regulation behavior, a finding that was in opposition to expected results and which may be explained by protective factors found within the sample. The present sample was skewed toward married, educated women who reported high social support satisfaction and low trauma-associated impairment. The findings elucidate protective factors that may mitigate adverse outcomes for both mothers and infants. Future research models should include additional maternal trauma variables (e.g., recency, type, revictimization/polyvictimization), in utero maternal cortisol exposure, maternal insensitivity/ambiguous response patterns during caregiver tasks, and analysis of the IBQ-R subscales.

The impacts of college educational satisfaction and helpfulness of career support on life satisfaction among Korean youth: The mediating role of mental health.

This study aimed to investigate the structural relationships between college educational satisfaction, the helpfulness of career support, and mental health, and how these factors influence the life satisfaction of late adolescents and young adults. The study utilized data from 550 Korean individuals 18-24 years of age who have experienced going to college, collected in the "2021 Youth Socio-Economic Reality Survey" conducted by the National Youth Policy Institute. Data analysis was conducted with SmartPLS 3.0 software, using a structural equation model with the partial least squares method. The mediating impact of mental health was validated using bootstrapping. The study yielded several key findings. First, college educational satisfaction, the helpfulness of career support, and mental health all exerted a significant and positive influence on the life satisfaction of young people. Second, college educational satisfaction was found to significantly positively affect youth's mental health. Third, mental health was identified as playing a significant positive mediating role in the connection between college educational satisfaction and the life satisfaction of young people. The study underscores the importance of enhancing mental health, alongside improving college educational satisfaction and career support, to boost the life satisfaction of young people. Suggestions based on these findings are discussed.

Assessment of Multiple Dimensions of Psychological Well-Being in Swiss Youth Born with a Unilateral Cleft Lip and Palate

Objective This study examines the psychological well-being of Swiss youths born with a unilateral cleft lip and palate (UCLP), in a multi-dimensional and clinical perspective. Design Retrospective cross-sectional study. Setting Self-report questionnaires completed by youths born with UCLP, followed at a specialized cleft clinic in Switzerland, and by peers without UCLP, recruited in schools of the Vaud county, Switzerland. Participants Youths aged 7.5 to 16, born with UCLP (clinical group, n = 41, 29.2% female) or without UCLP (control group, n = 56, 49.0% female). Outcome measures Adverse life events (ALE; Adverse Life Events), behavioral and emotional symptoms ( Strengths and Difficulties Questionnaire and Post-Traumatic Checklist Scale), bodily self-esteem ( Body Esteem Scale), quality of life ( Kidscreen-27), emotion regulation ( Cognitive Emotion Regulation Questionnaire), social support ( Sarason's Social Support Questionnaire). Results Most outcomes showed no significant group-difference. Compared to matched peers, youths with UCLP reported lower psychological quality of life and social support satisfaction, along with positive factors of fewer ALE and lower non-adaptive emotion regulation. In youths with UCLP, higher scores for ALE were associated with higher total scores for behavioral and emotional symptoms. Higher scores for bodily self-esteem were associated with higher scores for satisfaction of social support and adaptive emotion regulation. Conclusions Youths with UCLP show globally similar psychological well-being as matched peers. We observed some vulnerabilities but also protective factors, which support the need for psychological perspective within multidisciplinary care. The relationships between dimensions suggest specific targets that may have an impact in context of intervention.

The effect of research support capability on researchers’ satisfaction based on the characteristics of institutes

To increase the satisfaction of administrative support for researchers' research immersion, the South Korea (hereafter Korea) has supported research support capacity evaluation (hereafter support capacity evaluation) since 2020. The purpose of this study is to suggest efficiency improvement by empirically analyzing how research support capacity affect researcher satisfaction. To this end, the hypothesis was verified for a total of 196 research support organizations (158 universities and 38 government-funded research institutes). As a result of the analysis, it was found that the capacity to support research activities had a significant effect on the satisfaction of researchers. The analysis results for each sub-variable of independent variables showed that, first, the research support organization operation had a positive (+) effect on the researcher satisfaction. Degree of improvement in researcher treatment and transparency in research fund execution also showed the same results, and R&D rule conformity had a significant effect, but showed a negative (-) relationship. On the other hand, it was found that there was no moderating effect of research support budget size between research support capacity and researcher satisfaction. Based on the above analysis results, improvement for each evaluation index were sought through expert interviews utilizing AHP analysis and semi-structured questionnaires. Finally, the limitations of the study and future research directions were discussed.

Examining associations between distress tolerance, perceived COVID-19 threat, and psychological outcomes: The moderating role of social support

The COVID-19 pandemic has caused significant psychological distress worldwide. It is important to enhance our understanding of the interpersonal and intrapersonal processes that can be addressed to promote psychological well-being after experiencing an adverse event like a pandemic. Therefore, to understand the direct and indirect associations between distress tolerance and diverse psychological outcomes following the onset of the COVID-19 pandemic, we examined whether perceived COVID-19 threat mediates the association between distress tolerance and several psychological outcomes (i.e., psychological well-being, depression, anxiety, and stress). We also investigated whether social support moderates the indirect associations between distress tolerance and these psychological outcomes. We collected online survey data between April and July 2020 from individuals living in Canada (N = 139). Moderated mediation analyses indicated higher distress tolerance was associated with lower perceived COVID-19 threat which in turn was associated with higher psychological well-being, and lower depression and stress. Additionally, social support satisfaction enhanced the indirect association between distress tolerance and psychological well-being. Our findings may inform the design of interventions that promote psychological well-being after the onset of an adversity like the COVID-19 pandemic by presenting distress tolerance, perceived threat, and social support as targets for intervention. Future research should investigate the moderating role of different types of social support on the association between distress tolerance and psychological outcomes.

The Relationship Between Solution-Focused Communication Skills and Perceived Social Support: A Descriptive Levels of Study of the Perceptions of Turkish Parents with of Children with Developmental Disabilities

ABSTRACT Purpose This descriptive, correlational study examined the relationship between solution-focused communication skills and perceived level of social support for parents of children with developmental disabilities. Method One hundred and sixty one parents of children with developmental disabilities completed a researcher developed personal information form, the Solution Focality in Communication Scale, and the Revised Parental Social Support Scale. Data were analyzed using ANOVA, in independent groups, t tests, and correlation tests. Results Findings included a positive correlation between the Solution Focality in Communication Scale and the perceived level of social support of the Revised Parental Social Support Scale and the perceived social support satisfaction level sub-dimensions (p < .001). Conclusion This descriptive study found a correlation between the level of solution-focused communication skills reported by parents of children with developmental disabilities, and the parent’s improved perceptions of social support. In addition, parents reported increased satisfaction with the social support they had received as their solution-focused communication skills improved.

The effect of the COVID-19 pandemic and lockdown on the psychosocial health of medical students.

The COVID-19 pandemic had many psychological adverse effects due to fear and panic of infection. However social distancing and lockdown restrictions imposed to curb the spread of infection had an impact on the social life of people. The effects of this on the psychosocial health of the population were less explored area. To study the effect of the COVID-19 pandemic and lockdown on the psychosocial health of medical students. A cross-sectional observational study was conducted on medical students with the help of an online Google Form administering a questionnaire consisting of sociodemographic information; Coronavirus Social Distance Attitudes Scale and Attitude toward lockdown measure to assess favorable or opposing attitudes of participants toward social distancing and lockdown; Bergen Social Relationship Scale, Evaluation of Social System scale and Social Support Questionnaire to measure quality of social relations and social support satisfaction; and three item loneliness scale to evaluate feeling of loneliness. The loneliness levels in participants were high (mean = 6.74 ± 0.79). There was a gender difference in the variables measured. Male students showed a favorable attitude toward social distancing (Positive social distance attitude scale P < 0.001, negative social distance attitude scale P < 0.001) and a better quality of social relations (Bergen Social relationship P < 0.001, evaluation of social system P < 0.001, SSQN P < 0.001, SSQS P < 0.001). However, male students scored more for loneliness as compared to females during the lockdown period (P < 0.001). The loneliness levels were high in medical students during the COVID-19 pandemic and lockdown and even higher in males who were considered a non-vulnerable group. So the balanced approach between preventive restriction measures and the social connectedness of the population is advised for making social distancing policies in the future.

The Influence of Organizational Commitment, Job Satisfaction and Perceptions of Supervisor Support on Turnover Intention (Study at PT. Jepe Press Media Utama)

Business competition in the current era of globalization is getting tougher. Intense competition makes companies try to maintain their human resources. Human resources are company assets that are very valuable, therefore the existence of human resources is very necessary in achieving company goals. The purpose of this study is to determine the effect of organizational commitment, job satisfaction and perceptions of supervisor support simultaneously and partially on turnover intention at PT. Jepe Press Media Utama. The sample of this research is the employees of PT. Jepe Press Media Utama, with a total sample of 80 respondents. The analysis technique uses Multiple Linear Regression with the SPSS program or software. The results showed that simultaneously (simultaneous) showed that organizational commitment, job satisfaction and perceptions of supervisor support had an effect on turnover intention, partially organizational commitment had a positive and significant effect on turnover intention, job satisfaction had a positive and significant effect on turnover intention, and perceptions of supervisor support do not have a positive and significant effect on turnover intention.