Role Of Context Factors Research Articles

Non-ownership business models in the manufacturing industry: Uncertainty-exploiting versus uncertainty-mitigating designs and the role of context factors

With the emergence of the Industrial Internet of Things, a growing number of manufacturing firms has started to adopt non-ownership business models (NOBMs). NOBM providers maintain ownership of offered machinery and sell only the machine use and/or performance as a service to their clients. While the adoption of NOBMs is found to be associated with novel business opportunities related to client-side uncertainties, it is also found to result in a considerable increase in provider-side uncertainties. Drawing on a multiple-case study with three leading manufacturers, we find notable differences in terms of NOBM designs, ranging from a primary focus on exploiting client-side uncertainties to a primary focus on mitigating provider-side uncertainties. Moreover, our study uncovers four context factors that help explain key differences in NOBM designs. In particular, we identify two machine attributes (human dependency and energy efficiency) and two market attributes (average client size and antitrust regulations) that “push” providers toward either uncertainty-exploiting or uncertainty-mitigating NOBM designs. Theoretical and practical implications are discussed.

An empirical study on the role of context factors in employees' commitment to change

The study attempts to address the gap of exploring the possible antecedents of employees' commitment to change and its three dimensions. The role of context factors – participation in decision making, quality of communication, trust in management and history of change – are tested on overall commitment to change and also on its three dimensions – affective, continuance and normative commitment to change. Data were collected via survey from employees who have been part of major transformational changes such as restructuring, merger and acquisition from various organisations across manufacturing and IT sectors. A total of 305 responses were obtained and the hypothesised relationships were tested using multiple regression analysis. Among the context factors, participation in decision making was found to be a significant predictor, whereas quality of communication was found to be insignificant. Hence while implementing the change process, employees should be actively involved in it rather than being just informed.