Religiosity Commitment Research Articles

Trust, religiosity commitment, and nisbah perception in shaping customer loyalty

This study investigates the factors influencing customer loyalty in Sharia banking, with a focus on trust, religiosity commitment, and the perception of nisbah (profit-sharing ratio). By exploring the interplay between these variables, the research aims to provide insights into the mechanisms driving customer loyalty within Islamic banking institutions. Utilizing partial least squares structural equation modeling (PLS-SEM), data was collected from 212 priority customers of Bank Syariah Indonesia (BSI) in the Jabodetabek region. The study examines the direct and indirect effects of trust on loyalty, the mediating role of religiosity commitment, and the moderating influence of nisbah perception. The findings underscore the significance of trust in fostering customer loyalty in Sharia banking. Trust directly influences both religiosity commitment and loyalty, with religiosity commitment serving as a partial mediator between trust and loyalty. Furthermore, nisbah perception moderates the relationship between religiosity commitment and loyalty, indicating its role in shaping customer loyalty within Sharia banks. The study highlights the importance of transparency, adherence to Sharia principles, and the effective communication of transaction costs and risks in building trust and maintaining customer loyalty. Policy recommendations include prioritizing service improvements, reinforcing halal fund management practices, and enhancing employee competence to better serve priority customers. However, limitations such as restricted interaction with respondents and sample size constraints are possibilities for future research to enhance the robustness of the findings.

Satisfaction, Religiosity Commitment, and Nisbah Perception as Predictors of Customer Loyalty in Islamic Banking: Evidence from Indonesia

Satisfaction, Religiosity Commitment, and Nisbah Perception as Predictors of Customer Loyalty in Islamic Banking: Evidence from Indonesia

Impact of Sharia hospital service standards and religiosity commitment on patient satisfaction and loyalty: insights from certified Sharia hospital in Indonesia

Purpose This study aims to analyze the influence of the dimensions of Sharia hospital service standards, religiosity commitment and trust of Muslim patients on attitudes and satisfaction, as well as the implications of loyalty. Design/methodology/approach This study was carried out by analyzing data obtained from a survey with purposive sampling techniques with 425 patients in an Indonesian-certified Sharia hospital and analyzing it using partial least squares structural equation modeling software to test the path modeling and the relationship between the instruments. Findings This study shows that hospital amenities, doctor’s services, nurses’ services, health-care technicalities and hospital environmental and administrative behavior affect patient satisfaction. In addition, religiosity and trust in encouraging patient attitudes determine patient satisfaction. High satisfaction points will increase loyalty to Sharia hospitals. Research limitations/implications This study encourages managers to maximize the quality of humanist Islamic medical services and the infrastructure of comfortable facilities. In addition, hospitals need to improve their holistic atmosphere, technical services and administrative behavior so that they can become essential value for hospital marketing – the development of competence and ethical behavior of health workers through various training programs internally and externally. Originality/value This study presents the determination of Sharia hospital service standards accompanied by a commitment to religiosity and trust as a psychological perspective of Muslim patients on attitudes and satisfaction and its implications on the brand loyalty of Indonesian Sharia hospitals that have been officially certified.

Psychological Well-being of Mothers with Autistic Children

Severe stress and depression are common phenomena among mothers of children diagnosed with autism. As a consequence, adequate support becomes necessary in ensuring balanced mental health. Furthermore, religiosity and resilience are key factors influencing psychological well-being development, particularly for mothers, related to self-acceptance, personal development, life goals, understanding of the environment, independence, and positive relationships. Therefore, the objective of this research was to examine the theoretical model of religiosity's effect on psychological well-being with resilience as a mediator for mothers with autistic children in Jakarta, Bogor, Depok, Tangerang, and Bekasi. The purposive sampling technique was applied to 184 respondents with a psychological scale. Also, structural equation modeling (SEM) was employed to assess relevant data, using analysis of moment structure (AMOS v.24). The results were reported to successfully and empirically matched the study objectives. These observations showed mothers in this circumstance were expected to intensely develop resilience by religiosity commitment, and therefore, instigating a very significant psychological well-being.
 
 Received: 19 July 2021 / Accepted: 13 September 2021 / Published: 5 November 2021

MEDIATING EFFECTS OF ENGLISH PROFICIENCY ON THE ASSOCIATION BETWEEN RELIGIOSITY COMMITMENT, STUDY HABITS, SELF-STUDY CONCEPT, AND PERCEIVED STRESS

Purpose of the study: The purpose of this study is to examine the relationship between religiosity commitment, self-study concept, study habits, and English proficiency. Besides, this paper aims to investigate the way English proficiency mediates the relationship between religiosity commitment, self-study concept, and study habits with perceived stress, respectively, among undergraduates, enrolled in a Management course.
 Methodology: A quantitative method was employed in this study involving 243 undergraduates of Universiti Teknologi MARA (UiTM) Pahang. The respondent selection method employed a simple random sampling technique. A questionnaire survey was designed based on previous literature. Statistical Package for Social Sciences (SPSS) 22.0 and Structural Equation Modelling (SEM) using AMOS software were used to analyze and test all hypotheses developed.
 Main Findings: This study found a significant relationship between religiosity commitment, study habits, and self-study concept with English proficiency. The results also demonstrated a positive and significant relationship between English proficiency and perceived stress. Furthermore, the results of this study revealed that English proficiency mediated the relationship between religiosity commitment, study habits, self-study concept, and perceived stress.
 Applications of this study: This study is intended to provide insight for undergraduates to identify the critical factors that can contribute to their English proficiency. Furthermore, it can serve as a guideline and control mechanism for the university and lecturers to ensure the course will be delivered excellently, which will lead to an increase in English proficiency and reduce the stress level among university students.
 Novelty/Originality of this study: Due to the lack of research considering English proficiency as a mediator, this study will bridge the gap by examining the mediating role of English proficiency on the relationship between religiosity commitment, study habits, self-study concept, and perceived stress.

Assessing the Key Predicting Factor Towards Undergraduates’ Academic Performance in Management Course

This paper aims to investigate the key predicting factors namely religiosity commitment, study habits, self-study concept, perceived stress, teaching related aspect and school related aspect towards undergraduates’ academic performance on Fundamentals of Management course. A total of 243 respondents from Diploma in Accountancy UiTM Pahang Jengka Campus was participated in this study. A questionnaire survey was employed and descriptive analysis was conducted to analyze the data by using SPSS version 21. The association between key predicting factors towards academic performance were analysed using Spearman correlation coefficient since the assumption of linearity was violated. The study found that religiosity commitment and teaching related aspect have significant relationship with academic performance in this course with religiosity commitment denoted as the most significant factor that contribute to academic performance. This study is expected to give insight for the undergraduates to identify the important factors that can contribute to their academic excellent in order for them to prepare, cope and adapt with the new environment as well as to provide guideline for the lecturers to ensure the course will be delivered excellently. It is also expected to assist the university in providing the conducive learning environment which will lead to improved academic performance.

Preference of Social Media Usage in Teenagers Religion

This study discusses the use of social media in teenagers. Teenagers are a period of searching for identity and God's presence is a major issue in teenagers. Teenager’s life trying to meet the needs of religious information possessed from outside through social media. Religious information on social media affects teenager religiosity which is reflected in religious maturity and religious commitment. Research on social media, religious maturity and religiosity commitment used a comparative quantitative approach with descriptive-analytical methods. The subjects were 40 students in a private high school in Sidoarjo. The results showed that social media use is related to religion maturity and teenager religious commitment. Social media are often used as religious references by teenagers include, WhatsApp, Instagram, and Facebook. Variation in social media using among teenagers has affected variation teenagers on the level of religious maturity and religiosity commitment. Such as condition correspondents with the theory of uses and gratification which makes users an active agent in establishing social media use as a reference. Increasingly, the difference in the level of religious maturity and religiosity commitment is contingent on hope and satisfaction of any use in assessing the social media account referenced to Da’wa.

Religiosity Commitment and Decision-Making Styles Among Generation Y Muslim Consumers in Malaysia

This article examines the influence of religiosity commitment on the decision-making styles of Generation Y Muslim consumers in Malaysia. Both the Religious Commitment Inventory (RCI-10) and the Consumer Styles Inventory (CSI) were tested. A non-probability sampling was employed to select 500 targeted respondents, and 486 completed structured questionnaires were returned. Factor analysis was conducted to determine the religiosity commitment and decision making styles dimensions. A two dependent sample t-test was employed to examine the influence of devout and casual religiosity commitment on shopping styles. The research results indicate that religiosity commitment consists of two dimensions (interpersonal and intrapersonal commitment). Additionally, Muslim Generation Y consumers have eight decision making styles : Fashion Consciousness, Confused by Over choice, Quality Consciousness, Brand Consciousness, Brand Loyalty, Recreational Shopping Consciousness, Value-impulsiveness and Time Restricted. The results also suggest that the devout and casual groups are significantly different in the Quality Consciousness and Brand Consciousness decision making styles. Those high in religious commitment tend to be more quality and brand conscious. Of the eight prevailing decision-making styles, only six are consistent with Sproles and Kendall. Two other styles – Value-impulsiveness and Time Restricted – emerged as new decision making styles of Muslim youths in Malaysia.

THE EMPIRICAL STUDY ON THE DETERMINANTS OF MOSLEM CONSUMERS TO PURCHASE HALAL PRODUCTS

Nowadays, the issue of Halal has been debated and argued by so many parties and Moslem consumers in Malaysia have to select acceptable food products which contain many ingredients in varying quantities, including trace amounts of haram or questionable ingredients. Halal starts from the very beginning of food preparation process until the product reaches the consumer. Thus, it must be prepared, processed, manufactured and storage using equipment untainted by anything unclean (S. Shafie and O. Mohamad, 2002). The primary objective of this study is to identify the determinants of Halal perceived by the Moslem consumer in Malaysia and measuring the consumer perception on the Malaysia Halal certification. This study presents primary data collected by self-administered statements involving 385 responses from the Moslem respondents within concentration in Klang Valley and East Coast region of Malaysia. The factors are analyzed using factor analysis with varimax rotation, to cluster the criteria into several variables to determine the dimensions of Moslem consumers’ perception towards Halal food produce. The result shows that religiosity commitment is a significant determinant for Moslem consumer to purchase Halal products in Malaysia. We also found encouraging result that shopping orientation is among important factor by Muslim consumers in their buying behavior towards Halal products.