To address the issue of efficiently reusing the massive amount of unstructured knowledge generated during the handling of track circuit equipment faults and to automate the construction of knowledge graphs in the railway maintenance domain, it is crucial to leverage knowledge extraction techniques to efficiently extract relational triplets from fault maintenance text data. Given the current lag in joint extraction technology within the railway domain and the inefficiency in resource utilization, this paper proposes a joint extraction model for track circuit entities and relations, integrating Global Pointer and tensor learning. Taking into account the associative characteristics of semantic relations, the nesting of domain-specific terms in the railway sector, and semantic diversity, this research views the relation extraction task as a tensor learning process and the entity recognition task as a span-based Global Pointer search process. First, a multi-layer dilate gated convolutional neural network with residual connections is used to extract key features and fuse the weighted information from the 12 different semantic layers of the RoBERTa-wwm-ext model, fully exploiting the performance of each encoding layer. Next, the Tucker decomposition method is utilized to capture the semantic correlations between relations, and an Efficient Global Pointer is employed to globally predict the start and end positions of subject and object entities, incorporating relative position information through rotary position embedding (RoPE). Finally, comparative experiments with existing mainstream joint extraction models were conducted, and the proposed model’s excellent performance was validated on the English public datasets NYT and WebNLG, the Chinese public dataset DuIE, and a private track circuit dataset. The F1 scores on the NYT, WebNLG, and DuIE public datasets reached 92.1%, 92.7%, and 78.2%, respectively.