In the face of complex user behavior patterns and massive data, improving the performance of recommender system models is an urgent challenge. Traditional methods often struggle to effectively handle feature interactions and complex user-item relationships. Combining the advantages of graph neural networks and the Deep Crossing network, this paper proposes a recommendation method based on hybrid neural networks with Deep Crossing (Deep Crossing with Graph Convolution and GRU, DCGCN-GRU). First, by constructing the graph structure of users and items, higher-order feature representations are extracted, and node features are updated using a multilayer graph convolution operation. Then, the higher-order features learned by the graph convolution network are spliced and weighted with the original features to form new feature inputs. Next, a Gated Recurrent Unit (GRU) is introduced to capture the inter-feature temporal dynamic relationships and sequence information. Finally, the Deep Crossing model is utilized to learn the interactions between the fused features at multiple levels and enhance the interactions between the features. Comparative experiments on three public datasets, MovieLens-ml-25m, Book-Crossings, and Amazon Reviews’23, show that the model achieves significant improvements in accuracy, mean square error (MSE), and mean absolute error (MAE).