Real utilisation patterns often only become apparent when a building is put into operation. Since planning is therefore based on several assumptions, the potential of building technology is often limited. Post-occupancy evaluations offer the potential to adapt operation to real usage patterns and draw conclusions for future planning, thereby improving performance. Although solution approaches are available in the literature, this potential is currently hardly being utilised. A survey in the construction industry is therefore used to compare market requirements with existing solution concepts. The results emphasise the relevance of auto-commissioning, contractual agreements on performance evaluation and the coupling of digital twins with post-occupancy evaluations. A stronger anchoring of the control industry in BIM is proving to be necessary for better cross-disciplinary collaboration between all parties involved. Even though the focus of this study is on lighting, the most important findings are in principle transferable to other trades.