Abstract Voltage unbalance is common issue encountered in low voltage distribution networks, caused by uneven allocation of single-phase customers among phases. This paper analyses part of real low voltage distribution network in Bosnia and Herzegovina. The impact of single-phase customers and single-phase connected micro photovoltaic power plants (MPPP-s) were analysed. To reduce unbalance and improve voltage profiles, Phase Balance Optimization toolbox in DIgSILENT PowerFactory software was performed in six scenarios with different distribution of customers and different percentage of penetration of MPPS-s. The aim was to find method with least number of changes in customer and photovoltaic phase connection that fits within defined limits of voltage variations and voltage unbalance of European standard for power quality (EN 50160). Conclusion is that MPPP-s cause voltage increases in the network, as well as an increase in voltage unbalance, but these effects can be mitigated by proper distribution of customer loads and MPPS-s among phases.
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