Quality Of Service Provision Research Articles

The Influence of Causal Factors in Women's Decision-Making to Undergo Cosmetic Surgery in Chiang Mai Province, Thailand

Women and beauty go together. Plastic surgery is one method that women use to enhance their appearance. Improve yourself to be more beautiful. Affects reliability and career opportunities, research objectives To study the causal factors that influence women's decision to undergo cosmetic surgery. Sample group of Thai women aged between 20 and 60 years.ai Province who Province, ergone cosmetic surgery at least 1 time, a toonce 360 people were systematically randomly selected. The instrument was a 5-level estimation questionnaire, 1 copy, with a reliability value of the questionnaire equal to .964. Resto.964esults It was found that 1) trust in entrepreneurs Service quality The marketing mix and decisions for cosmetic surgery are at a high average level and 2) level,t in enttrustneurs Service quality and the marketing mix has a directhavefluence on the decision to have cosmetic surgery among women in Chiang Mai Province, Thailand. Therefore, beauty business entrepreneurs must build trust. Providing quality service reasservice andproducts and prices To make more Thai women decide to have cosmetic surgery.

Using spatial video and deep learning for automated mapping of ground-level context in relief camps

BackgroundThe creation of relief camps following a disaster, conflict or other form of externality often generates additional health problems. The density of people in a highly stressed environment with questionable safe food and water access presents the potential for infectious disease outbreaks. These camps are also not static data events but rather fluctuate in size, composition, and level and quality of service provision. While contextualized geospatial data collection and mapping are vital for understanding the nature of these camps, various challenges, including a lack of data at the required spatial or temporal granularity, as well as the issue of sustainability, can act as major impediments. Here, we present the first steps toward a deep learning-based solution for dynamic mapping using spatial video (SV).MethodsWe trained a convolutional neural network (CNN) model on a SV dataset collected from Goma, Democratic Republic of Congo (DRC) to identify relief camps from video imagery. We developed a spatial filtering approach to tackle the challenges associated with spatially tagging objects such as the accuracy of global positioning system and positioning of camera. The spatial filtering approach generates smooth surfaces of detection, which can further be used to capture changes in microenvironments by applying techniques such as raster math.ResultsThe initial results suggest that our model can detect temporary physical dwellings from SV imagery with a high level of precision, recall, and object localization. The spatial filtering approach helps to identify areas with higher concentrations of camps and the web-based tool helps to explore these areas. The longitudinal analysis based on applying raster math on the detection surfaces revealed locations, which had a considerable change in the distribution of tents over space and time.ConclusionsThe results lay the groundwork for automated mapping of spatial features from imagery data. We anticipate that this work is the building block for a future combination of SV, object identification and automatic mapping that could provide sustainable data generation possibilities for challenging environments such as relief camps or other informal settlements.

Strategi Memikat Hati Publik; Membentuk Citra dan Opini Publik di Lembaga Pendidikan Islam

In an increasingly complex digital era, Islamic educational institutions face the challenge of building a positive image and favorable public opinion. This study aims to analyze effective strategies for shaping the image and public opinion of Islamic educational institutions, with the research questions: what is meant by building image and public opinion in the context of Islamic educational institutions, and what strategies can be implemented to foster public trust? The methodology employed is a literature review, including tool preparation and critical analysis of relevant literature. The findings indicate that building a positive image requires high integrity, quality service, trusted leadership, and the application of educational exhibitions as an effective communication medium. Six main strategies that can be implemented include honesty in communication, provision of quality services, strengthening leadership, developing human resources, applying competitive strategies, and utilizing educational exhibitions. Success in building a positive image not only enhances the institution's reputation but also contributes to increased attractiveness and public trust, enabling Islamic educational institutions to establish harmonious relationships with the community and support sustainable institutional growth. This research is expected to provide insights for the managers of Islamic educational institutions in implementing appropriate strategies.

Improving the performance of IoT devices that use Wi-Fi

<p>Providing quality service to users of the internet of things (IoT) entails addressing two crucial aspects: one related to security and the other concerning the limited resources of IoT devices. We will face a challenge while using timesensitive applications within a network that utilizes a high-performance Wi-Fi technology with exceeding energy consumption. Due to this research challenge, we propose a new algorithm, IoT-quality of service (QoS), designed to achieve a true balance between enhancing the security aspects of IoT devices and improving network-hardware performance. Thus, the algorithm efficiently manages the limited energy resources by monitoring energy levels, communication quality, and queuing delay at access points. This is accomplished by utilizing a streamlined identity management system capable of achieving authentication and access authorization with reduced loading for IoT devices. The research hypothesis underwent validation through a comparative analysis of its performance against the conventional model of a Wi-Fi-based IoT device. This evaluation was conducted utilizing the NS3 simulator and was based on a predetermined set of parameters influencing the examined performance metrics, including power consumption, throughput, delay, and response time. The findings exposed the superiority of the proposed algorithm.</p>

Exploring work engagement of public sector employees during the COVID-19 pandemic, Namibia

Orientation: In Namibia, the public sector employs a majority of employees which contributes to significant economic growth and development of the country.Research purpose: This study investigated the association among job satisfaction, burnout and work engagement. This study explored if work engagement is experienced differently based on the biographical variables.Motivation for the study: Namibia aims to achieve the sustainable development goals (SDGs), Harambee Prosperity Plan (HPP) and National Development Goals. The state-owned enterprises are required to provide quality services to the nation through their employees. The health and well-being of these employees facilitate the productivity of these state-owned enterprises (SDGs 1, 2, 3, 8, 11 and 16).Research approach/design and method: A total of n = 130 public sector employees were randomly selected and responded to a questionnaire. The questionnaire included demographic questions, the Job Satisfaction Survey, the Maslach Burnout Inventory and the Utrecht Work Engagement Scale. Data analysis was performed through the Statistical Package for Social Sciences software to test the hypotheses of the study.Main findings: Positive relationships were found between job satisfaction, burnout and work engagement. Work engagement reported a positive relationship with burnout. Work engagement is experienced the same in relation to the biographical variables.Practical/managerial implications: The study suggests a constant evaluation of job attitudes, implementation of effective performance management systems, team building activities and implementation of workplace wellness programmes.Contribution/value-add: This study adds to the understanding of job satisfaction, burnout and work engagement within state-owned enterprises in Namibia.

Investigating quality service and student satisfaction: evidence from College of Business & Economics, University of Gondar, Ethiopia

Providing quality service is the major concern of many public organizations. However, the way to provide immediate service (responsiveness), the capacity to deliver on promises of accurate and consistent service (reliability), the degree of trust and confidence of students in the service provided by the college (assurance), the physical appearances of the service that the college offers (tangibility) and understanding the needs of students in the college are not as such potential. Thus, the study aims to investigate the effect of a quality service system on student satisfaction in Business and Economics College, University of Gondar. An explanatory research design with a quantitative research approach was employed to address the specified objectives. The population of the study was 6323 and out of these, 376 samples were drawn through stratified random sampling technique. Of 376 self-administer questionnaires, 263 were valuable for this analysis. One of the objectives of the study was to understand the dominant service quality dimension. The finding of the mean score of SERVQUAL dimensions portrays that students are less satisfied with dimension responsiveness (M = 2.31), which implies that the way students get an immediate response for their need showed very low followed by dimension empathy (M = 2.63) i.e., the willingness of staff to support or help students, spontaneous care and concern of staff to student’s needs, is lower, whereas with tangibles, assurance, and reliability are better. The PLS-SEM analysis result confirmed that tangibility and assurance has a significant effect but other service quality dimensions are not.

Towards a sustained and fit-for-purpose European ocean observing and forecasting system

The EU funded project EuroSea brought together key actors of the European ocean observing and forecasting communities with key users of the ocean observing products and services in order to better integrate existing ocean observation systems and tools, and to improve the delivery of ocean information to users. EuroSea was constructed around the ocean observing value chain that connects observations to users of ocean information, and, just as intended, the value chain concept was a useful prism to improve the system. In this article, we summarize some of the main take-home messages from EuroSea on the needs for developing the European Ocean Observing System and its links with modeling and forecasting systems. During the project, the challenges and gaps in the design and coordination of the European ocean observing and forecasting system were identified and mapped. Many gaps and challenges related to the observations of physical, chemical and biological Essential Ocean Variables were identified. Some of these gaps are related to technological developments, while others are caused by insufficient and short-term funding leading to a not sustainable system, management, and cooperation between different entities, as well as limitations in foresight activities, policies and decisions. This article represents a compilation of the broader needs for advancing the observing and forecasting system, and is meant as a guide for the community, and to funders and investors to advance ocean observing and the delivery of ocean information in Europe. To enhance the sustainability of ocean observations, which is paramount for a reliable provision of quality oceanographic data and services, several recommendations were compiled for ocean observing networks, frameworks, initiatives, as well as the ocean observing funders within the European nations, and the European Commission.

PERCEPTIONS OF INSTITUTIONAL SOCIAL BODIES REGARDING LIFELONG LEARNING AND EDUCATION OF HUMAN RESOURCES OF SOCIAL SERVICES IN THE FIELD OF HUMAN RIGHTS

In this paper, part of the results of research conducted within the framework of the PhD studies of the first author is presented. The aim of the research is to explore the variety of perceptions held by institutional social bodies regarding the education of human resources and social services in the field of human rights. A qualitative research method was employed to achieve this goal. Data collection took place through semi-structured interviews between February and June 2024. Eight in-depth interviews were conducted with key informants who hold positions within institutional bodies involved in the design and implementation of social policy. The interpretation of the data was carried out using thematic analysis. The results of the research indicated that these institutional bodies support the value of investing in lifelong learning, particularly in the education of human resources in human rights, as a means of building knowledge, cultivating soft skills, and changing attitudes in ways that can subsequently lead to the provision of quality services to vulnerable social groups.<p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/soc/0717/a.php" alt="Hit counter" /></p>

Управление логистическими процессами в трансграничной электронной коммерции

In the context of the globalization of the economy and the development of cross-border e-commerce, the importance of cross-border logistics is increasing, allowing for an effective process of product distribution. The issues of organizing transport and logistics processes during the delivery of goods within the framework of the functioning of cross-border e-commerce are discussed. The main aspects of the development of e-commerce logistics and its impact on the trading business have been studied. An analysis of the cross-border e-commerce market in Russia is carried out. It is noted that currently the global logistics industry is in an unstable environment. The main directions and trends in the development of logistics services in modern conditions are considered and the specifics of adapting the process of goods distribution within the framework of cross-border e-commerce to changes in the external environment are investigated. The distinctive features of e-commerce logistics have been studied in the context of its impact on the trading business, which allows for increased efficiency of logistics processes such as procurement, transportation, order processing, inventory and warehouse management, packaging and labeling. It has been proven that with the development of information technology and telecommunication networks, as well as increasing demand in the field of online trading, the need for effective logistics support is significantly increasing, and delivery speed is becoming increasingly important to provide quality service to consumers. The advantages of e-commerce are substantiated from the perspective of subjects of trade and logistics activities, which include the global nature of customer coverage and the convenience of inter-subject interaction, reduction of operating costs of trade and logistics activities, expanded opportunities for marketing and advertising support, increased level of automation of e-commerce logistics management processes.

Quality Assurance Practices in the University: "The impact of Quality Services and Teaching Quality Services on Students' Satisfaction using Data Science Techniques."

This study investigates student satisfaction regarding quality assurance practices in universities, the impact of quality services, which include infrastructure-related services/facilities, and teaching quality (such as teaching contents, teaching methods, and teaching attitudes). By paying close attention to these factors and constantly looking for ways to improve, universities can ensure the highest possible experience. This will not only increase satisfaction but will also attract more students to their institution. The study will be exploratory in nature, with a structured questionnaire used to collect data from students. Moreover, using data science techniques, collect and analyzed the students feedback data and academics performance metrics. This data will then be analyzed using research tools to calculate the study's findings. The study's findings indicate that quality assurance practices such as quality services and teaching quality services have a significant effect on student satisfaction. As a result, it is concluded that yes, that is correct, universities must focus on providing quality services and teaching quality services to increase student satisfaction. This includes adapting to updated quality assurance standards and using appropriate pedagogical tools to effectively impact student satisfaction.

Trends of Aged Population in Nepal

Population ageing is the dynamic process of demographic & socio-economic transformation which reflects the increase in the share of the elderly on the total population, which is considered as natural phenomenon. There are 2.97 million older people in Nepal as of the 2021 census older population reached 10.21 percent population of Nepal. Average growth rate is 0.92 percent and the older population growth rate is 3.29 percent per year. Nepal’s total fertility is 1 percent below replacement level, infant mortality is around 23 per thousand live births and average life expectancy is now around 71 years. These indicators show ageing is increasing rapidly and the care giving burden may increase rapidly in the future due to the tendency of migration of the young population to foreign countries. In this context, the Nepal government needs to focus on how to manage the ageing population and provide quality services and social security for the growing older people of Nepal.

Development Strategy School Financial Resilience in Yogyakarta Private High School

The success of educational institutions in providing quality services is influenced by various factors, including planning, facilities, human resources, and financial support. This research focuses on school financial management, emphasizing the importance of financial resilience to support operational resilience and sustainability, especially in private schools with limited funds. Financial resilience is the capacity of an institution to survive and adapt to financial challenges, which includes effective and efficient management of income and expenditure. This research uses qualitative methods with a descriptive approach to explore strategies for developing financial resilience at SMA Muhammadiyah 1 Yogyakarta. Data was collected through observation, semi-structured interviews, and document study, and analyzed using triangulation techniques to ensure the validity of the information. The main focus of research is on absorptive, adaptive and transformative strategies in school financial management. Absorptive strategies emphasize the importance of effective budget planning and evaluation. Adaptive strategies include the use of financial information systems and the involvement of external parties. Transformative strategies involve student service innovation, awards, and seeking additional funding Research findings show that SMA Muhammadiyah 1 Yogyakarta has succeeded in overcoming financial challenges through good management and implementing innovative strategies. This research recommends regular evaluation of financial management systems, staff training, and collaboration with other educational institutions to improve financial management strategies. It is hoped that further research can contribute to the development of policies and best practices in educational financial management.

Provision of prostate cancer services in Tanzania: perspectives from five tertiary hospitals

BackgroundAccess to quality prostate cancer services remains a global challenge, particularly in Low- and Middle-Income countries. This is often due to weak health systems that struggle to meet the population’s needs. The provision of quality health services to patients with prostate cancer requires a comprehensive approach involving multiple stakeholders and structural inputs. However, few studies have comprehensively assessed the relationship between these structural inputs and prostate cancer treatment outcomes. This study, therefore, aimed to determine the availability of selected structural inputs and descriptions of how they influence the provision of quality services to patients with prostate cancer in Tanzania.MethodsWe conducted a cross-sectional study using an explanatory sequential mixed-method approach to collect data from five tertiary hospitals providing cancer services in Tanzania. A validated checklist was used to collect information on available structural inputs for prostate services at tertiary hospitals. A semi-structured interview guide was used to conduct 42 in-depth interviews with 20 healthcare providers, five hospital managers, and 17 patients undergoing treatment for prostate cancer. Descriptive analysis was performed for the quantitative data, and thematic analysis was conducted with the aid of NVivo 14 qualitative software for the interview transcripts.ResultsAll five assessed tertiary hospitals had inadequate human resources for health to provide prostate cancer services. Only one had 70% of the required HRH, while none had above 40% of the required HRH. Within the hospitals, the skill mix imbalance was severe across cadres. Five themes emerged: inadequate infrastructure, delays in diagnosis, delays in treatment, shortage of human resources for health (HRH), and inefficient organization of prostate cancer services.ConclusionThe findings of this study, underscore the major health system deficiencies for the provision of prostate cancer services in tertiary hospitals. With the increased aging population, strong health systems are vital in addressing conditions of old aging, including prostate cancers. Studies on optimization of the available HRH and infrastructure are needed to improve the provision of prostate cancer in tertiary hospitals as an interim solution while long-term measures are needed for improving the HRH availability and conducive infrastructure.

FORMATION OF BUSINESS SUSTAINABILITY OF THE TRANSPORT INDUSTRY IN THE CONTEXT OF INNOVATIVE TRANSFORMATIONS

The paper describes the peculiarities of the formation of business sustainability in the transport industry, and characterizes the main factors affecting it. It was determined that for the business sustainability of the transport industry, innovative processes and transformations play a significant role, which encourage enterprises to be client-oriented and provide quality service to consumers, the ability to adapt to changes in the economic situation and new social challenges. A feature of the modern development of the transport industry is the transition to an innovative path of development, which will allow transport enterprises to occupy more priority positions compared to their competitors. The impact of innovative transformations on ensuring business sustainability of the transport industry is characterized by the use of innovations in the implementation of commercial activities, ensuring the quality of services (products), which will make it competitive. The paper offers a methodical approach to choosing a strategy for managing the business sustainability of the transport industry in the conditions of innovative transformations, which allows choosing an appropriate development strategy depending on the indicators of economic activity (IEA), the level of business sustainability (IBS), risk indicators (IBR).

Promoting Women's Health by Managing Health Resources: A Letter to Editor

Advancing the health goals of society requires human resources management of health as one of the most important tools. Providing the opportunity according to the skill and knowledge of service providers is the basis for providing quality services while considering the cost. This article explains the position of reproductive health scholars as a group to advance the health goals of mothers and babies.

Enjoyment, as an Instrument for Academic Quality Management, in the Peruvian Higher University Education

In recent years, educational organisations have used different tools and strategies to enhance their services, such as gamification, flipped classroom and Project-Based Learning have been imple-mented to provide quality education. In this sense, enjoyment, which is focused on the emotional well-being of students, contributes to integral formation and academic performance. Therefore, the target was to explore students' perceptions about enjoyment, as a tool that allows identifying the needs, and weaknesses, addressing the risks of educational organisations of higher education as well, so that it provides educational agents to conduct improvement actions for the benefit of interested parties. A quantitative approach was assumed, with a non-experimental design and descriptive scope, in which a Scale of Enjoyment with Learning of Science Subjects was used, adapted to collect information concerning the enjoyment level of students in the first cycles of higher education. The results revealed that 78% of physics students experience high levels of en-joyment, evidencing a positive attitude towards the professor, concerning personal enjoyment and social as well. In conclusion, enjoyment of the teaching-learning process is essential for academic quality, as it helps students achieve significant learning. Furthermore, it enables higher education institutions to improve academic quality management and provide quality services.

Enfermería en práctica avanzada a la vanguardia de la atención sanitaria

Advanced practice nursing (APN) is a category of nursing characterized by advanced training and autonomous clinical practice. Advanced practice nurses have a wide range of competencies, including diagnosing and treating diseases, prescribing medications, and case management. The objective: Analyze Advanced Practice Nursing at the forefront of health care. Material and method: A documentary investigation was carried out, through a systematic review in a first phase, analysis of the state of the art and then systematization according to descriptors, leaving a total of 35 articles for analysis, of which 6 come from Scopus and web of Science. Conclusions As a result of the review and analysis, three thematic areas emerged, which allowed the development of the work: Thematic area 1 (AT1): Nursing: Thematic area 2 (AT2): Advanced Practice Nursing and evolution. Thematic area 3 (AT3): Well-being and the health system. The research allowed the appreciation of the progress of Advanced Practice Nursing, as well as its challenges for its implementation in health systems, with the purpose of providing quality services to users of the health system.

Asuhan Kebidanan Komprehensif pada NY “S” Di Bidan Praktek Swasta Bunda Kota Bukittinggi Tahun 2024

Comprehensive Care is continuous care from pregnancy to Family Planning (FP). Comprehensive care aims to provide quality services and prevent maternal and child mortality. The purpose of this case study is to provide comprehensive care to mothers from pregnancy, childbirth, postpartum, and newborn care using the documentation of the Seven Steps of Varney and SOAP. This assessment was conducted from January to April 2024 through data collection methods, interviews, and observations. Pregnancy care included three visits with the first day of the last menstrual period on July 12, 2023, and the expected delivery date on April 19, 2024. During the first, second, and third visits, the general condition of the mother was found to be good. Labor care was provided on April 24, 2024, at 11:30 AM when the mother came to the Midwife's Independent Practice, accompanied by her husband, complaining of abdominal pain since 08:00 AM and discharge mixed with blood. An internal examination revealed 4 cm dilation. At 4:00 PM, labor management was carried out. The delivery process was normal with the 60 Steps of Active Management of the Third Stage of Labor (AMTSL), the baby was born normal, male, weighing 2500 grams, with a length of 47 cm, and immediate newborn care was performed. Postpartum and newborn care proceeded smoothly without complications for both mother and baby.

Motivos del consumo de agua embotellada en México y las percepciones del consumidor

The main objective of this research paper is to analyses the reasons for bottled water consumption in Mexico and consumer perceptions. It was conducted a systematic literature review using the Preferred Reporting Item for Systematic Reviews (PRISMA) and the STROBE Checklist. The study design was chosen because it involves the utilization of explicit and reproducible methods for searching, appraising and synthesizing information on the topic. Electronic searches were conducted via Web of Science and Scopus, with articles published between 1987 and 2022 being identified. The articles were then screened for relevance, applicability, validity, and reliability. The data extraction process involved the use of the Systematic Review Data Repository (SRDR). The tool is web-based and seminal in the extraction and management of data for systematic review. A total of 26 articles were identified which offered a historical review of bottled water consumption in Mexico. The articles cite that the spike in demand for bottled water is caused by organoleptic and health perceptions among the customers. The perceptions are traced back to the 1985 earthquake and cholera outbreak in 1991, which caused water scarcity and contamination issues. The research is novel, with a review of the articles showing there is an apparent dearth of knowledge with regards to the main reason why Mexico is the number one consumer of bottled water. The information presented is seminal in helping public administrators improve water supply service quality and customer satisfaction rates.

АНАЛІЗ ПОКАЗНИКІВ ЯКОСТІ ПОСЛУГ ПОСТАЧАННЯ ЕЛЕКТРИЧНОЇ ЕНЕРГІЇ

The object of the study is the processes in distribution electric networks and their influence on technical and economic characteristics aimed at achieving the main indicators of reliability, which is characterized by the continuity of electricity supply, namely, indicators of the quality of services: the index of the average duration of long interruptions and the index of the average frequency of long interruptions ( SAIDI, SAIFI), as well as compliance with the guaranteed quality standards of electric energy supply services, which are established by the Resolution of the NCRECP. The problem to be solved is a set of factors aimed at reducing the index of the average duration of long interruptions and the index of the average frequency of long interruptions (SAIDI, SAIFI), taking into account and applying effective measures of stimulating tariff formation (Rab - tariff) aimed at providing quality services to consumers of electric energy in accordance with the guaranteed standards established by the Resolution of the NCRECP. The analysis of the main indicators of the quality of SAIDI and SAIFI services for the period from 01.01.2022 to 03.31.2022 was carried out on the example of the operator of the distribution system JSC "Kharkivoblenergo". The impact of natural and unnatural factors on the formation of these indicators is analyzed, taking into account force majeure circumstances and military aggression on the territory of the Kharkiv region. The changes in the quality indicators of SAIDI and SAIFI services and their compliance with the normative values established by the NCRECP were analyzed. The conducted analysis of SAIDI and SAIFI service quality indicators allows us to state that achieving the target values of electricity supply continuity indicators is a fundamental factor for improving the quality of electricity supply services to consumers. The provision of the necessary guaranteed quality standards for the supply of electric energy to consumers is substantiated taking into account the stimulating tariff formation (Rab - tariff). It is shown that the introduction and development of stimulating tariff formation lays a reliable foundation for a strong and competitive Ukraine on the territory of the European Union and introduces dynamic development for a strong and independent Ukrainian economy. Ref. 19, figure, table.