Purpose The prolonged drought in Chile’s Coquimbo region has created a permanent state of emergency, forcing the state to spend millions each year distributing drinking water to rural communities. The purpose of this article is to detail a study focused on optimizing the supply of drinking water through trucks in the 15 communes of the region and how the problem was faced in a context of a slowonset disaster. Design/methodology/approach A geo-referenced census and optimization analysis of the 5.541 households that receive drinking water was conducted to determine the feasibility of removing trucks from the system. To generate a greater reduction in distribution costs, it was suggested to incorporate water distribution infrastructure projects, changing the concept of ‘expenses’ to ‘investment’. Findings The study was born out of the concern for the increased demand for drinking water from rural areas. The proposed and implemented framework allowed an additional 20% reduction in the initial transportation costs; this confirmed the assumption that the proposed optimization model alone would not offer a robust solution and was complemented and integrated with this type of alternative, forming an “integrated model”. Research limitations/implications The paper has implications for the resilience of territories affected by climate change. Practical implications The methodology can be replicated in other areas where similar interactions occur. Social implications Families impacted by drought can improve their quality of life and reduce distress in the face of the constant emergency. Originality/value This research aims to contribute knowledge from the perspective of a slow-onset disaster where water resources are scarce. It presents a framework where two disciplines converge, resulting in an “integrated model” that, through its implementation, reduces the costs of resource delivery while simultaneously improving the sanitary conditions of the beneficiary families.
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