Quality Of Experience Prediction Research Articles

Assessing the quality of experience in wireless networks for multimedia applications: A comprehensive analysis utilizing deep learning-based techniques

In the context of the burgeoning progression of wireless network technology and the corresponding escalation in the demand for mobile Internet-based multimedia transmission services, the task of preserving and augmenting user satisfaction has emerged as an imperative concern. This necessitates a sophisticated and accurate evaluation of multimedia service quality within the sphere of wireless networks. To systematically address the nuanced issue of user experience quality, the present study introduces a novel method for evaluating multimedia Quality of Experience (QoE) in wireless networks, employing an advanced deep learning model as the underlying analytical framework. Initially, the research undertakes the task of modeling the video session process, giving due consideration to the status of each temporal interval within the session's architecture. Subsequently, the challenge of QoE prediction is dissected and investigated through the lens of recurrent neural networks (RNNs), culminating in the proposition of an all-encompassing QoE prediction model that harmoniously integrates video information, Quality of Service (QoS) data, user behavior analytics, and facial expression analysis. The empirical segment of this research serves to validate the efficacy of the suggested video QoE evaluation method, engaging both quantitative and qualitative comparison metrics with contemporaneous state-of-the-art QoE models, employing the RTVCQoE dataset as the empirical foundation. The experimental findings illuminate that the QoE model elucidated in this study transcends competing models in performance metrics such as PLCC, SRCC, and KRCC. Consequently, this investigation stands as a seminal contribution to academic literature, furnishing an exacting and dependable QoE evaluation methodology. Such a contribution augments the user experience landscape in multimedia services within wireless networks, and instigates further scholarly exploration and technological innovation in the mobile Internet domain.

Design and development of prime herder optimization based BiLSTM congestion predictor model in live video streaming

High-quality content for the user in video streaming services depends critically on the ability to predict the continuous user’s quality of experience (QoE). However, continuous QoE prediction has proven challenging due to the complexity imposed by the temporal dependencies in QoE data and the non-linear correlations among QoE impact elements. In this research congestion prediction model is developed using the prime herder optimization-based BiLSTM (PHO-based BiLSTM). The input database is first gathered from the NIMS and darpa99 week 1 database and, the data collection is analyzed and the packet information is extracted after that the extracted features are then fed into the optimized BiLSTM classifier to train the classifier. The classifier’s hyperparameters are successfully tuned by the recommended prime herder optimization, which is made by fusing the herding characteristics of a prime sheepdog and herder optimization. Based on the traffic congestion prediction achievements, at training percentage (TP) 90, the accuracy is 94.81%, specificity is 94.90%, and mean square error (MSE) is 4.91 respectively for D1, similarly based on D2 the accuracy is 95.62%, specificity is 95.96%, and MSE is 0.38 respectively.

Efficient Video QoE Prediction in Intelligent O-RAN

Open Radio Access Network (O-RAN) is a platform developed by a collaboration between wireless operators, infrastructure vendors, and service providers for deploying mobile fronthaul and midhaul networks, built entirely on cloud-native principles. The vision of O-RAN lies in the virtualization of traditional wireless infrastructure components, like Central Units (CU), Radio Units (RU), and Distributed Units (DU). O-RAN decouples the above-mentioned wireless infrastructure components into open-source elements, operating consistently with other elements of different vendors in the network. Quality of Experience (QoE) deals with a user's subjective measure of satisfaction. RAN Intelligent Controller (RIC) in O-RAN provides flexibility to intelligently program and control RAN functions using AI/ML-based models. We argue that various QoE parameters can be measured and operated by the RIC in O-RAN. We propose to improve the efficiency of O-RAN's radio resources by creating a RIC xApp that estimates the QoE measured using Video Mean Opinion of Score (MOS), and accurately optimizes the usage of radio resources across multiple network slices. We use predictive AI/ML-based models to accurately predict the QoE parameters in the network after which we can optimize the usage of network compo-nents leading to an enhanced user experience. Simulation results on 3 simulated data sets show that our proposed approach can achieve up to 95% QoE prediction accuracy.

Enhancing QoE predictions with complex neural networks and diverse datasets

Quality of Experience (QoE) is a critical aspect of multimedia applications, which directly impacts user satisfaction and adoption. QoE predictions are used to optimize various parameters such as video quality, bitrate, and network bandwidth to enhance the user experience. However, accurate QoE prediction is a challenging task, as it involves various factors such as network conditions, video content, and user preferences. Therefore, there is a need for enhancing QoE predictions with advanced techniques to improve user satisfaction and adoption. This paper proposes incorporating more complex neural network architectures and using more diverse datasets to improve the accuracy and generalization of Quality of Experience (QoE) predictions. The paper suggests experimenting with more advanced architectures such as convolutional neural networks and recurrent neural networks, which have been shown to be effective in various applications. Additionally, the paper highlights the limitation of using a single dataset and proposes using more diverse datasets that capture different types of video content and network conditions. Enhancing QoE predictions with complex neural networks and diverse datasets include improved accuracy, better generalization, more sophisticated models, enhanced user satisfaction and increased adoption. These enhancements are expected to lead to more accurate and reliable QoE predictions, which are crucial for improving user experience in multimedia applications.

Usefulness of QoS in Multidimensional QoE Prediction for Haptic–Audiovisual Communications

This article investigates prediction of QoE (Quality of Experience) by comparing borrowing–from–neighbor situations and isolated ones. We demonstrate that joint utilization of multiple QoE measures enhances the accuracy of QoE prediction compared to that by a collection of individual QoE measures each regressed on QoS (Quality of Service) parameters, while the accuracy improvement with additional usage of QoS information in the former is limited. As an example of system which needs multidimensional QoE representation, the article gives haptic audiovisual interactive communications. We employ QoE and QoS data taken previously in an experiment, where 13 QoE measures (a five–point score each) and 12 QoS parameters (nonnegative continuous values each) are available at three average rates of load traffic. We build two kinds of Bayesian models for QoE prediction; one is a logistic regression model of a single QoE measure as the response variable and QoS parameters as predictors, which is a typical traditional method of discrete QoE prediction and isolated in a sense. The other is a structural equation model (SEM) with latent constructs (i.e., factors) of audiovisual quality, haptic quality and user experience quality; the original SEM, which contains only QoE indicators of three constructs (AVQ, HQ and UXQ), was proposed in one of the author’s previous studies. This article extends the SEM in order to accommodate QoS parameters. We develop two kinds of new SEMs with QoS parameters: One has three extended constructs referred to as eAVQ, eHQ and eUXQ, each of which has both QoE and QoS indicators, and the other has separate constructs for QoE and QoS, which lead to totally six constructs (AVqoe, Hqoe, UXqoe, AVqos, Hqos and UXqos). We performed Markov chain Monte Carlo (MCMC) simulation of the Bayesian models with the JAGS software in an R environment. For comparison of QoE prediction accuracy, we adopt the 10–fold cross validation method and in part WAIC (widely applicable information criterion). We then found that the three–construct models outperform the logistic regression models with respect to all subjective QoE measures and that the two kinds of the models are comparable as for the objective measure. The six–construct model exhibits almost the same accuracy as that of the three-construct one unless the number of QoE measures ( n qoe ) in the model is small. When the number n qoe is small, single–construct models may be a better choice. We have thus learned that multiple QoE measures should be utilized jointly (i.e., borrowing from neighbor) in QoE prediction rather than resorting to QoS information only.

CAQoE: A Novel No-Reference Context-aware Speech Quality Prediction Metric

The quality of speech degrades while communicating over Voice over Internet Protocol applications, for example, Google Meet, Microsoft Skype, and Apple FaceTime, due to different types of background noise present in the surroundings. It reduces human perceived Quality of Experience (QoE). Along this line, this article proposes a novel speech quality prediction metric that can meet human’s desired QoE level. Our motivation is driven by the lack of evidence showing speech quality metrics that can distinguish different noise degradations before predicting the quality of speech. The quality of speech in noisy environments is improved by speech enhancement algorithms, and for measuring and monitoring the quality of speech, objective speech quality metrics are used. With the integration of these components, a novel no-reference context-aware QoE prediction metric (CAQoE) is proposed in this article, which initially identifies the context or noise type or degradation type of the input noisy speech signal and then predicts context-specific speech quality for that input speech signal. It will have of great importance in deciding the speech enhancement algorithms if the types of degradations causing poor speech quality are known along with the quality metric. Results demonstrate that the proposed CAQoE metric outperforms in different contexts as compared to the metric where contexts are not identified before predicting the quality of speech, even in the presence of limited size speech corpus having different contexts available from the NOIZEUS speech database.

Machine Learning Based Classifiers for QoE Prediction Framework in Video Streaming over 5G Wireless Networks

Recently, the combination of video services and 5G networks have been gaining attention in the wireless communication realm. With the brisk advancement in 5G network usage and the massive popularity of three-dimensional video streaming, the quality of experience (QoE) of video in 5G systems has been receiving overwhelming significance from both customers and service provider ends. Therefore, effectively categorizing QoE-aware video streaming is imperative for achieving greater client satisfaction. This work makes the following contribution: First, a simulation platform based on NS-3 is introduced to analyze and improve the performance of video services. The simulation is formulated to offer real-time measurements, saving the expensive expenses associated with real-world equipment. Second, A valuable framework for QoE-aware video streaming categorization is introduced in 5G networks based on machine learning (ML) by incorporating the hyperparameter tuning (HPT) principle. It implements an enhanced hyperparameter tuning (EHPT) ensemble and decision tree (DT) classifier for video streaming categorization. The performance of the ML approach is assessed by considering precision, accuracy, recall, and computation time metrics for manifesting the superiority of these classifiers regarding video streaming categorization. This paper demonstrates that our ML classifiers achieve QoE prediction accuracy of 92.59% for (EHPT) ensemble and 87.037% for decision tree (DT) classifiers.

Dimensionality reduction of independent influence factors in the objective evaluation of quality of experience

Big Data analytics and Artificial Intelligence (AI) technologies have become the focus of recent research due to the large amount of data. Dimensionality reduction techniques are recognized as an important step in these analyses. The multidimensional nature of Quality of Experience (QoE) is based on a set of Influence Factors (IFs) whose dimensionality is preferable to be higher due to better QoE prediction. As a consequence, dimensionality issues occur in QoE prediction models. This paper gives an overview of the used dimensionality reduction technique in QoE modeling and proposes modification and use of Active Subspaces Method (ASM) for dimensionality reduction. Proposed modified ASM (mASM) uses variance/standard deviation as a measure of function variability. A straightforward benefit of proposed modification is the possibility of its application in cases when discrete or categorical IFs are included. Application of modified ASM is not restricted to QoE modeling only. Obtained results show that QoE function is mostly flat for small variations of input IFs which is an additional motive to propose a modification of the standard version of ASM. This study proposes several metrics that can be used to compare different dimensionality reduction approaches. We prove that the percentage of function variability described by an appropriate linear combination(s) of input IFs is always greater or equal to the percentage that corresponds to the selection of input IF(s) when the reduction degree is the same. Thus, the proposed method and metrics are useful when optimizing the number of IFs for QoE prediction and a better understanding of IFs space in terms of QoE.

MO-QoE: Video QoE using multi-feature fusion based Optimized Learning Models

The escalating demand for video content and streaming services has made it a predominant medium of exchanging information in the modern era. Videos are processed, compressed, and streamed over dynamic wireless channels having limited bandwidth. This introduces video impairments that deteriorate the video quality. Humans are the targeted observers of multimedia content. Improving viewing experience requires human intervened subjective assessment of video quality; which is relatively cumbersome and resource intensive. Devising alternatives that can estimate subjective quality scores are essential to evaluate Quality-of-Experience (QoE) in multimedia applications and services. The features (objective quality metrics and impairment factors) provide a measure of artifacts and content characteristics that influence observers viewing experience. We have proposed MO-QoE, a framework to predict video QoE using Multi-Feature Fusion (MFF) based Optimized Learning Models (OLMs). The OLMs are the optimized neural network models designed for QoE prediction. We make use of Adaptive Moment estimation and Batch Gradient Descent algorithms that update the values of weight and biases of the learning models to their optimal values. The inputs to our model is based on MFF scheme, that eliminates distortion specific biased performance of any individual feature. The resultant non-linear regression score from the model is obtained after fusion of scores from multiple features. The QoE prediction using the MFF-based OLMs has been tested on publicly available databases. The prediction performance/accuracy is improved by ≈2 to 3 times as compared to the existing models.

QoE Models for Adaptive Streaming: A Comprehensive Evaluation

Adaptive streaming has become a key technology for various multimedia services, such as online learning, mobile streaming, Internet TV, etc. However, because of throughput fluctuations, video quality may be dramatically varying during a streaming session. In addition, stalling events may occur when segments do not reach the user device before their playback deadlines. It is well-known that quality variations and stalling events cause negative impacts on Quality of Experience (QoE). Therefore, a main challenge in adaptive streaming is how to evaluate the QoE of streaming sessions taking into account the influences of these factors. Thus far, many models have been proposed to tackle this issue. In addition, a lot of QoE databases have been publicly available. However, there have been no extensive evaluations of existing models using various databases. To fill this gap, in this study, we conduct an extensive evaluation of thirteen models on twelve databases with different characteristics of viewing devices, codecs, and session durations. Through experiment results, important findings are provided with regard to QoE prediction of streaming sessions. In addition, some suggestions on the effective employment of QoE models are presented. The findings and suggestions are expected to be useful for researchers and service providers to make QoE assessments and improvements of streaming solutions in adaptive streaming.

An Empirical Method for Causal Inference of Constructs for QoE in Haptic–Audiovisual Communications

This article proposes an empirical method for inferring causal directions in multidimensional Quality of Experience (QoE) in multimedia communications, noting that causation in QoE is perceptual. As an example for modeling framework, we pick up a Bayesian structural equation model (SEM) previously built for haptic audiovisual interactive communications. The SEM includes three constructs (Audiovisual quality, Haptic quality, and User experience quality), which are latent variables each representing a group of observed variables with similar characteristics. In the SEM, the causal directions of the constructs were assumed by resorting to the domain knowledge. This article aims at proposing a methodology for inferring causal directions of constructs in general by verifying the assumption of causal directions in the SEM through their observed data alone. For that purpose, we compare six SEMs each with different causal directions of constructs, one of which is the one from the domain knowledge. The proposed method is based on QoE prediction by a Bayesian approach with Markov chain Monte Carlo (MCMC) simulation. Setting observed scores to the indicators of exogenous variables in each SEM, we predict values of all the indicators; we then assess the mean square error (MSE) between predicted QoE and mean opinion score (MOS) from observed scores and estimate the probability distribution of the MSE in each SEM. We can compare any two SEMs to find which is more plausible by examining the probability that the MSE for one SEM is smaller than or equal to that for the other. These probabilities are estimated with MCMC simulation. The method indicates that the causal directions thus inferred for the haptic audiovisual interactive communications adequately support the original ones drawn from the domain knowledge. In addition, we demonstrate that QoE can behave like the “impact-perceive-adapt” model of the effects of delayed haptic and visual feedback on performance in a collaborative environment, which Jay, Glencross, and Hubbold proposed in 2007, and that it accompanies reversal of plausible causal directions like a flip–flop.

A Survey on Multimedia Services QoE Assessment and Machine Learning-Based Prediction

The groundbreaking evolution in mobile and wireless communication networks design in recent years, in combination with the advancement of mobile terminal equipment capabilities, has led in an exponential growth of mobile internet technologies, and arose an ever-growing demand for innovative multimedia services. The highly demanding in terms of network resources over-the-top media services, as well as the emergence of new and complex mobile multimedia services such as video gaming, ultra-high-definition video, and extended reality, requires the enhancement of end-users’ perceived quality of experience (QoE). QoE has garnered much research interest in recent years, and has emerged as a key component in the evaluation of network services and operations. As a result, a QoE-aware network planning approach is getting increasingly favored, and novel design challenges, such as how to quantify and measure QoE, have arisen. In this regard, a paradigm shift in network implementations is being envisioned, in which the focus will be on machine learning (ML) methodologies for developing QoE prediction models, directly related to end-user’s personalized experience. In this survey, an analysis on application-oriented, ML-based QoE prediction models for the goal of QoE management for multimedia services is presented. In addition, an examination of the state-of-the-art ML-based QoE predictive models and some of the innovative techniques and challenges related to multimedia services quality assessment with focus on extended reality and video gaming applications are outlined.

Subjective and Objective Quality of Experience of Free Viewpoint Videos

Free viewpoint videos (FVVs) provide immersive experiences for end-users, and they have been applied in many applications, such as movies, sports, and TV shows. However, the development of quantifying the quality of experience (QoE) of FVVs is still relatively slow due to the high costs of data collection and limited public databases. In this paper, we conduct a comprehensive study on FVV QoE. First, we construct the largest, to the best of our knowledge, FVV QoE database called Youku-FVV from two complex real scenarios, i. e., entertainment and sports. Specifically, Youku-FVV originates from the videos captured by dozens of real cameras arranged annularly. We use these videos to generate virtual viewpoints, which make up FVVs together with real views. In constructing the FVV QoE database, we consider both internal and external influencing factors of QoE, which correspond to FVV generation and playback, respectively. Besides, we make an initial attempt to train an efficient no reference FVV QoE prediction model using this database, where several sparse frame sampling strategies are validated. And we demonstrate the feasibility of striving for the balance between effectiveness and efficiency of FVV QoE prediction. The proposed FVV QoE database and source codes are publicly available at https://github.com/QTJiebin/FVV_QoE.

From Whole Video to Frames: Weakly-Supervised Domain Adaptive Continuous-Time QoE Evaluation.

Due to the rapid increase in video traffic and relatively limited delivery infrastructure, end users often experience dynamically varying quality over time when viewing streaming videos. The user quality-of-experience (QoE) must be continuously monitored to deliver an optimized service. However, modern approaches for continuous-time video QoE estimation require densely annotating the continuous-time QoE labels, which is labor-intensive and time-consuming. To cope with such limitations, we propose a novel weakly-supervised domain adaptation approach for continuous-time QoE evaluation, by making use of a small amount of continuously labeled data in the source domain and abundant weakly-labeled data (only containing the retrospective QoE labels) in the target domain. Specifically, given a pair of videos from source and target domains, effective spatiotemporal segment-level feature representation is first learned by a combination of 2D and 3D convolutional networks. Then, a multi-task prediction framework is developed to simultaneously achieve continuous-time and retrospective QoE predictions, where a quality attentive adaptation approach is investigated to effectively alleviate the domain discrepancy without hampering the prediction performance. This approach is enabled by explicitly attending to the video-level discrimination and segment-level transferability in terms of the domain discrepancy. Experiments on benchmark databases demonstrate that the proposed method significantly improves the prediction performance under the cross-domain setting.

QoE‐aware traffic monitoring based on user behavior in video streaming services

SummaryIn recent years, online video content has gained a lot of popularity and the exponential growth of video traffic continues in every area of the connected world. Thus, understanding the quality of experience (QoE) perceived by end‐users of video streaming services is important for both network operators and over the top providers since estimating end user's QoE has become one of the main points to meet user expectations. However, it is not trivial to ensure an adequate QoE since user experience is affected by various influencing factors (e.g., context factors, human factors, and system factors), and it is still challenging to identify the QoE key influencing factors. To address these challenges, we focused on improving QoE estimation and management strategies by exploiting valuable human and context information because the influence of social contextual information and user behavior on the perceptual quality is often neglected. In this article, we first proposed a classification of influence factors into four categories which are: system factors, human factors, context factors, and social‐behavioral factors. We developed a monitoring web application where video content is played to end‐users so that subjective and objective video metrics are collected. We built a new machine learning (ML) based model for QoE prediction. We used well‐known supervised ML algorithms like decision tree, k‐nearest neighbors, and support vector machine. Finally, we proposed a QoE management approach in the context of software defined network/multi‐access edge computing that implements the proposed QoE prediction model to optimize the video delivery transmission chain.

Supervised-learning-Based QoE Prediction of Video Streaming in Future Networks: A Tutorial with Comparative Study

The Quality of Experience (QoE) based service management remains key for successful provisioning of multimedia services in next-generation networks such as 5G/6G, which requires proper tools for quality monitoring, prediction and resource management where machine learning (ML) can play a crucial role. In this paper, we provide a tutorial on the development and deployment of the QoE measurement and prediction solutions for video streaming services based on supervised learning ML models. Firstly, we provide a detailed pipeline for developing and deploying supervised learning-based video streaming QoE prediction models which covers several stages including data collection, feature engineering, model optimization and training, testing and prediction and evaluation. Secondly, we discuss the deployment of the ML model for the QoE prediction/measurement in the next generation networks (5G/6G) using network enabling technologies such as Software-Defined Networking (SDN), Network Function Virtualization (NFV) and Mobile Edge Computing (MEC) by proposing reference architecture. Thirdly, we present a comparative study of the state-of-the-art supervised learning ML models for QoE prediction of video streaming applications based on multiple performance metrics.

A QoE adaptive management system for high definition video streaming over wireless networks

The development of the smart devices had led to demanding high-quality streaming videos over wireless communications. In Multimedia technology, the Ultra-High Definition (UHD) video quality has an important role due to the smart devices that are capable of capturing and processing high-quality video content. Since delivery of the high-quality video stream over the wireless networks adds challenges to the end-users, the network behaviors ‘factors such as delay of arriving packets, delay variation between packets, and packet loss, are impacted on the Quality of Experience (QoE). Moreover, the characteristics of the video and the devices are other impacts, which influenced by the QoE. In this research work, the influence of the involved parameters is studied based on characteristics of the video, wireless channel capacity, and receivers’ aspects, which collapse the QoE. Then, the impact of the aforementioned parameters on both subjective and objective QoE is studied. A smart algorithm for video stream services is proposed to optimize assessing and managing the QoE of clients (end-users). The proposed algorithm includes two approaches: first, using the machine-learning model to predict QoE. Second, according to the QoE prediction, the algorithm manages the video quality of the end-users by offering better video quality. As a result, the proposed algorithm which based on the least absolute shrinkage and selection operator (LASSO) regression is outperformed previously proposed methods for predicting and managing QoE of streaming video over wireless networks.

Temporal Reasoning Guided QoE Evaluation for Mobile Live Video Broadcasting.

Quality of experience (QoE) that serves as a direct evaluation of viewing experience from the end users is of vital importance for network optimization, and should be constantly monitored. Unlike existing video-on-demand streaming services, real-time interactivity is critical to the mobile live broadcasting experience for both broadcasters and their audiences. While existing QoE metrics that are validated on limited video contents and synthetic stall patterns have shown effectiveness in their trained QoE benchmarks, a common caveat is that they often encounter challenges in practical live broadcasting scenarios, where one needs to accurately understand the activity in the video with fluctuating QoE and figure out what is going to happen to support the real-time feedback to the broadcaster. In this paper, we propose a temporal relational reasoning guided QoE evaluation approach for mobile live video broadcasting, namely TRR-QoE, which explicitly attends to the temporal relationships between consecutive frames to achieve a more comprehensive understanding of the distortion-aware variation. In our design, video frames are first processed by deep neural network (DNN) to extract quality-indicative features. Afterwards, besides explicitly integrating features of individual frames to account for the spatial distortion information, multi-scale temporal relational information corresponding to diverse temporal resolutions are made full use of to capture temporal-distortion-aware variation. As a result, the overall QoE prediction could be derived by combining both aspects. The results of experiments conducted on a number of benchmark databases demonstrate the superiority of TRR-QoE over the representative state-of-the-art metrics.

Towards Perceptually Optimized Adaptive Video Streaming-A Realistic Quality of Experience Database

Measuring Quality of Experience (QoE) and integrating these measurements into video streaming algorithms is a multi-faceted problem that fundamentally requires the design of comprehensive subjective QoE databases and objective QoE prediction models. To achieve this goal, we have recently designed the LIVE-NFLX-II database, a highly-realistic database which contains subjective QoE responses to various design dimensions, such as bitrate adaptation algorithms, network conditions and video content. Our database builds on recent advancements in content-adaptive encoding and incorporates actual network traces to capture realistic network variations on the client device. The new database focuses on low bandwidth conditions which are more challenging for bitrate adaptation algorithms, which often must navigate tradeoffs between rebuffering and video quality. Using our database, we study the effects of multiple streaming dimensions on user experience and evaluate video quality and quality of experience models and analyze their strengths and weaknesses. We believe that the tools introduced here will help inspire further progress on the development of perceptually-optimized client adaptation and video streaming strategies. The database is publicly available at http://live.ece.utexas.edu/research/LIVE NFLX II/live nflx plus.html.

Evaluating the Factors Affecting QoE of 360-Degree Videos and Cybersickness Levels Predictions in Virtual Reality

360-degree Virtual Reality (VR) videos have already taken up viewers’ attention by storm. Despite the immense attractiveness and hype, VR conveys a loathsome side effect called “cybersickness” that often creates significant discomfort to the viewers. It is of great importance to evaluate the factors that induce cybersickness symptoms and its deterioration on the end user’s Quality-of-Experience (QoE) when visualizing 360-degree videos in VR. This manuscript’s intent is to subjectively investigate factors of high priority that affect a user’s QoE in terms of perceptual quality, presence, and cybersickness. The content type (fast, medium, and slow), the effect of camera motion (fixed, horizontal, and vertical), and the number of moving targets (none, single, and multiple) in a video can be the factors that may affect the QoE. The significant effect of such factors on end-user QoE under various stalling events (none, single, and multiple) is evaluated in a subjective experiment. The results from subjective experiments show a notable impact of these factors on end-user QoE. Finally, to label the viewing safety concern in VR, we propose a neural network-based QoE prediction method that can predict the degree of cybersickness influenced by 360-degree videos under various stalling events in VR. The performance accuracy of the proposed method is then compared against well-known Machine Learning (ML) algorithms and existing QoE prediction models. The proposed method achieved a 90% prediction accuracy rate and performed well against existing models and other ML methods.