Level Of Public Services Research Articles

Analysis of Regional Differences and Convergence of Equalization Level of Marine Public Services in China’s Coastal Areas

The equalization of marine public services is an effective way to achieve harmonious coexistence of the sea. In this paper, a variable fuzzy recognition model is used to measure the equalization level of marine public services in 11 provinces and cities in China’s coastal areas from 2006 to 2019. The Dagum Gini coefficient, kernel density estimation model, and convergence model are used to study their regional differences, distribution dynamics, and convergence characteristics. The results show that the equalization level of marine public services in China’s coastal areas increased year by year from 2006 to 2019. In terms of spatial distribution, the equalization level of marine public services in coastal areas presents an unbalanced distribution pattern. The overall regional differences in the equalization level of marine public services in China’s coastal areas have narrowed, and the inter-regional differences are the main reasons for the overall differences. The absolute difference in the equalization level of marine public services in China’s coastal areas shows an expanding trend. The equalization level of marine public services in China’s coastal areas has α convergence and β convergence.

The Effect of Inclusive Leadership on Organizational Agility: An analytical study in the General Company of Battery Industry

Purpose: Explaining the impact of comprehensive leadership in achieving organizational agility that contributes to achieving the desired goals and retaining competent cadres. Theoretical framework: Achieving the primary goal, which is by defining the effect of inclusive leadership with its dimensions on organizational agility. The research investigated the extent to which comprehensive leadership contributes to enhancing organizational agility through employees’ ownership of the two concepts. Design/methodology/approach: The descriptive-analytical method was adopted, and the data were analyzed to reach the results using SPSS V.26 software. The company registration department, a subsidiary of the General Company for Battery Industries, was chosen to represent the study population. Data was collected from 111 employees, including managers and employees, using a a questionnaire. It was analyzed using statistical methods such as arithmetic mean, standard deviation, and simple linear regression. Findings: The higher level of managers adopting inclusive leadership, and organizational flexibility. Research, practical & social implications: Promoting a culture within the organization that encourages proactiveness and interest in innovation. This can be achieved by encouraging the manager and employees to share new ideas and suggestions. Originality/value: Describing contemporary administrative concepts that play a major role in improving the level of public services provided to citizens.

How Can Digital Villages Improve Basic Public Services Delivery in Rural Areas? Evidence from 1840 Counties in China

Digital transformation is spreading from urban to rural areas, and the construction of digital villages has become a key growth point for rural sustainable development globally. Digital villages improve the level of basic public services delivery in rural areas via the penetration of digital technology. However, few studies have empirically investigated the theoretical mechanisms underlying the impact of digital villages on various aspects of rural basic public services. To address these gaps, this study investigates the impact mechanisms of digital villages on rural basic public services delivery in terms of accessibility, equity, agility, holistic nature and participation. Using 1840 counties in China as the research sample, this study applies the entropy method to extract a composite index of basic public services and performs correlation, regression, and heterogeneity analyses to examine the effects of digital villages on basic public services delivery. Empirical analysis results show that the construction of digital villages is positively associated with the level of basic public services in rural areas. Meanwhile, heterogeneity analysis results confirms that this relationship is mainly observed in eastern counties but not observed in central and western counties. These findings provide a basis for using digital inclusion to improve basic public services delivery in rural areas and achieve balanced development across regions.

The Development Potential of Urbanization in China's Third-tier Cities: A Case Study of Taizhou Area

With the acceleration of China's urbanization process, the development potential of third-tier cities has become increasingly prominent, becoming an important part of the national urbanization strategy. Taking the Taizhou area as an example, this study first conducts a comprehensive evaluation of the current status of urbanization development in Taizhou, aiming to reveal its development level and characteristics in various aspects such as economy, society, culture, and environment. On this basis, a multi-dimensional evaluation system including urbanization level, quality of citizenization, urban functions, and urban governance is constructed to comprehensively consider Taizhou's performance in several key areas of urbanization development. In terms of data processing, the study uses the Taizhou Statistical Yearbook from 2018 to 2022 and other related reports as the main data sources to ensure the comprehensiveness and accuracy of the evaluation. Through the dimensionless processing of data and the weights of indicators determined by the Analytic Hierarchy Process (AHP), the development potential of urbanization in Taizhou was quantified and evaluated. The research results show that the urbanization development in Taizhou has shown a steady growth trend, especially significant progress in the quality of citizenization and urban functions, but there is still room for improvement in some key areas. Based on the research results, targeted policy recommendations are proposed: first, to improve the quality of citizenization, including deepening the reform of the household registration system and improving the level of public services; second, to optimize the pattern of urbanization, strengthen regional collaborative development and county town construction; third, to promote the construction of new types of cities, covering the improvement of urban innovation capabilities and the construction of smart cities; fourth, to deepen the integrated development of urban and rural areas, promote resource sharing and coordinated economic growth, aiming to guide Taizhou to achieve more balanced and sustainable urbanization development, and provide a reference for similar cities.

The Development Potential of Urbanization in China's Third-tier Cities: A Case Study of Taizhou Area

With the acceleration of China's urbanization process, the development potential of third-tier cities has become increasingly prominent, becoming an important part of the national urbanization strategy. Taking the Taizhou area as an example, this study first conducts a comprehensive evaluation of the current status of urbanization development in Taizhou, aiming to reveal its development level and characteristics in various aspects such as economy, society, culture, and environment. On this basis, a multi-dimensional evaluation system including urbanization level, quality of citizenization, urban functions, and urban governance is constructed to comprehensively consider Taizhou's performance in several key areas of urbanization development. In terms of data processing, the study uses the Taizhou Statistical Yearbook from 2018 to 2022 and other related reports as the main data sources to ensure the comprehensiveness and accuracy of the evaluation. Through the dimensionless processing of data and the weights of indicators determined by the Analytic Hierarchy Process (AHP), the development potential of urbanization in Taizhou was quantified and evaluated. The research results show that the urbanization development in Taizhou has shown a steady growth trend, especially significant progress in the quality of citizenization and urban functions, but there is still room for improvement in some key areas. Based on the research results, targeted policy recommendations are proposed: first, to improve the quality of citizenization, including deepening the reform of the household registration system and improving the level of public services; second, to optimize the pattern of urbanization, strengthen regional collaborative development and county town construction; third, to promote the construction of new types of cities, covering the improvement of urban innovation capabilities and the construction of smart cities; fourth, to deepen the integrated development of urban and rural areas, promote resource sharing and coordinated economic growth, aiming to guide Taizhou to achieve more balanced and sustainable urbanization development, and provide a reference for similar cities.

Population Distribution in Guizhou’s Mountainous Cities: Evolution of Spatial Pattern and Driving Factors

Guizhou is a typical mountainous province and is also one of the lowland regions in China that has attracted a population influx. Here, using population density data from 2000 to 2020 as the basic dataset and the coefficient of variation method and standard deviation ellipse analysis, we investigated the spatial characteristics across different years. The results show: Firstly, Guizhou’s population has a distinct spatial distribution, characterized by a lower population density in the southeast and a higher density in the northwest as well as an increasing polarization of population concentration toward the centers of prefecture-level cities and provincial capitals. Fluctuations in population density resemble a central siphon effect, which is particularly pronounced in the provincial capital and show a significant gravitational pull. Secondly, the coefficient of variation in population density across Guizhou’s counties is spatially divided by Guiyang, showing higher values in the east and lower values in the west. Furthermore, the ellipse of the standard deviation of population density is gradually shrinking, indicating an increasingly concentrated population distribution. Thirdly, the explanatory power of the population and socio-economic systems on the population distribution in Guizhou is significantly greater than that of the natural systems. Population distribution and migration patterns have shifted from purely “economic driven” to coexisting with “economic and comfort-oriented” trends, and there is an urgent need to improve the comfort level of public services as a typical supply, in order to boost Guizhou’s population attraction.

Policy design and implementation: a quantitative evaluation and empirical study of China's rural sports policy based on the PMC index model.

The formulation and implementation of a rural sports policy is an important means of promoting rural sports, improving the physical wellbeing of farmers, and enhancing the cohesion of rural communities. However, introducing such a policy faces problems in the process of specific policy practices, such as poor effective implementation, a lagging implementation effect, and goal cognitive bias. How to look at the current rural sports policy implementation blockage problem and the governance of the blockage, in order to improve the level of rural sports public service, is the focus of this paper's research. On this basis, this paper selects 56 policy texts, issued from 2002 to 2023, that are highly relevant to rural sports and have high timeliness and authority from the sports policies issued in China. Also, ROST CM6 software is used to count high-frequency words; this study then draws keyword social network mapping for the visual analysis of policy preferences and selects 20 rural sports policy texts as typical samples. Finally, a policy modeling research consistency (PMC) index model is used to evaluate the texts comprehensively and quantitatively. The results show that the overall design of China's rural sports policies is relatively reasonable. However, the consistency and effectiveness of their implementation need to be improved. Twenty representative policy texts have an average PMC index score of 5.96, with a concave index of 3.04 (which is good overall), with the highest mean value for rural sports policies at the national level. This is followed by the second highest value at the municipal and county levels, and the smallest at the provincial level. Therefore, in the future formulation and implementation of rural sports policies, a multi-dimensional rural sports policy system should be constructed. This would help to strengthen the consistency and effectiveness of the implementation of the policy system and promote the high-quality development of rural sports.

Has urban public service equalization reduced regional differences in economic resilience?

We delve into whether the equalization of basic public services can mitigate regional disparities in China's economic resilience. Our analysis reveals that COVID-19 has diminished economic resilience and exacerbated regional differences. Notably, these regional disparities constitute the primary cause of spatial variations in economic resilience. Despite the initially low level of basic public services in Chinese cities, there is a discernible upward trend, indicating a gradual narrowing of regional disparities. Furthermore, we uncover a substantial positive correlation between the equalization of public services and variations in regional economic resilience, thereby offering fresh empirical evidence that the equalization of public services can help bridge the gap in regional economic resilience.

Analysis of Influencing Factors of Work Motivation of Government Employees Based on MaxDiff Model: Evidence from Jiangmen City

The purpose of this paper is to use the MaxDiff model to explore the factors influencing the work motivation of staff in certain government agencies in Jiangmen City, and to conduct relevant empirical analyses. The study aims to propose strategies for improving work motivation among these staff members. The results indicate that the most significant factors affecting the work motivation of staff in Jiangmen government agencies are salary and remuneration, additional welfare benefits, and the power to make decisions about their own work. In contrast, factors such as a sense of belonging to the work unit, recognition of their work, and job security are less important. Therefore, it is recommended that government agencies in Jiangmen City increase the salaries and benefits of their staff and provide them with more decision-making power. This approach will stimulate their desire to work, enhance their motivation, improve the efficiency of government agencies, and elevate the level of public service. Ultimately, these measures will support the construction of a harmonious, stable, and orderly society.

Research on Jinhua City Sports Facilities Planning and Urban Spatial Structure Optimization

With the increasing awareness of national fitness, the planning and management of sports venues has become the key to improving the level of urban public services. Taking the POI data of sports venues in Jinhua City as the research object, this paper analyzes the spatial distribution characteristics of sports venues in Jinhua City, traffic accessibility and its relationship with housing prices. The study found that all the sports venues in Jinhua have good traffic accessibility, and there is a positive correlation with housing prices. Among them, the average housing prices in urban public sports venues and commercial fitness and leisure venues are higher. The research results provide a scientific basis for the planning and management of sports venues in Jinhua City, and are of great significance for promoting the balanced development of sports facilities and improving the quality of life of residents.

Research on the Application of Geographic Information Systems in the Construction of Smart Cities

With the continuous deepening of globalization and informatization, the construction of smart cities is gradually becoming a core strategy in the process of urban modernization. In this strategy, Geographic Information Systems (GIS) play a crucial technical support role. This article adopts a case study method, taking the construction of a smart city in Nanjing as the specific research object, and deeply explores the practical application of GIS in key fields such as urban planning, environmental protection, and traffic management. Through comprehensive analysis of these examples, this article systematically summarizes the significant achievements of GIS technology in improving urban management efficiency, optimizing decision support systems, enhancing public service levels, and promoting sustainable urban development. The research results indicate that GIS technology provides solid data support and decision-making support for the core areas of cities through precise integration and analysis of geographic information. GIS technology not only optimizes the layout of urban infrastructure, but also significantly enhances the city's response to emergency events through real-time monitoring and dynamic simulation, while promoting efficient allocation and utilization of urban resources. The research conclusion points out that, GIS technology is the cornerstone of smart city construction, greatly enhancing the scientific and forward-looking nature of urban management. The effective application of GIS has opened up new avenues for intelligent and refined urban management, significantly improving the quality of life of residents and providing solid technical support for the sustainable development of cities.

A quantified planning method of local public transport services for expanding residents’ activity opportunities

The purpose of public transport is to expand activity opportunities of residents. Many public transport planning methods focus on the needs of residents. However, residents can adapt to the environment and form limited needs in areas with low public transport service levels, such as rural areas. Therefore, it is important to focus on activity opportunities (various states of people (being) and actions (being able)) rather than needs. The authors constructed a method for local public transport planning that focuses on activity opportunities; however, the variables and solutions of the model were abstract and thus did not reach the stage of practical application. Therefore, this study aimed to put into practical use a supporting method for local public transport planning. This method consists of a “measurement model for activity opportunity,” in which a given bus service and the ability to use it are variables, and an “evaluation model for planning alternatives” that incorporates a social relationship function and disparity principle. Through a case analysis in a rural area to which this method was applied, its usefulness was verified, and it was confirmed that it can contribute to public transport planning to increase activity opportunities.

Orientation on internal customer satisfaction in public administration

In the modern world, there is a constant increase in the role and importance of the customer who is achieving a dominant position in mutual relations in the organization. The situation is also noticeable in the public administration sector, where activities related to improving the functioning of the office, customer service and customer satisfaction are an important element of the development. The subject of the article is the analysis of the internal customer's opinion as an expression of building an orientation focused on the customer’s satisfaction in the public administration sector. The aim is to present the surveys on internal customer satisfaction that were conducted within the years 2012-2021 in a selected public administration unit. The conceptual basis of the terms public administration as well as the external and internal customer was also presented. The results of the research over the years and their discussion have been presented in the conclusion. The considerations undertaken in the elaboration lead to the conclusion that the orientation towards internal customer satisfaction in public administration is justified because it ultimately affects the level of public services provided, the quality of which is guaranteed, among others, by: stable and job-satisfied staff.

What were the spatiotemporal evolution characteristics and influencing factors of global land use carbon emission efficiency? A case study of the 136 countries

Nations worldwide must collaborate to tackle the challenge of improving carbon emission efficiency and optimizing land use effectively. This study extends the study area from provinces and cities, regional city clusters, and countries to 136 major countries in the world, and shows the differences between countries. The paper analyzed the spatiotemporal evolution characteristics and influencing factors of land use carbon emission efficiency (LCEE) in these 136 countries from 2000 to 2019 using the super-efficiency slacks-based measure data envelopment analysis (Super-SBM DEA) model, global malmquist index, spatial autocorrelation measurement tools and Spatial Durbin model. It can help to promote low-carbon and green development while simultaneously improving the global LCEE. The findings indicate that: (1) Over the study period, there is a trend toward a decline in the LCEE worldwide. (2) The primary cause of the worldwide LCEE’s declining trend during the study period is the reduction in technical efficiency. (3) The low-low cluster type accounts for more, while the high-high agglomeration type accounts for less and exhibits a sluggish growth pattern. On the whole, there is a phenomenon of non-aggregation and non-uniformity. It is necessary to increase the driving effect of high-high cluster radiation. (4) Economic development level, investment level, population size, public service level and environmental sustainability level all have a significant impact on LCEE, while industrial development level has no significant impact on LCEE. From a global perspective, the radiation driving role of countries with high LCEE should be increased. Improve the efficiency and technological level of land use emission in light of local conditions, and promote independent innovation in green and low-carbon technologies. This is conducive to the establishment of long-term low-carbon growth.

Determining Small Towns’ Status Based on Their Basic Public Service Level. The Case of Mongolia

Small towns are widely recognized as key drivers in rural sustainable development, primarily by offering essential public services to residents in remote areas, thereby playing a pivotal role in promoting rural sustainability. Research endeavors focusing on small towns and rural regions of Mongolia are infrequent, with the majority of existing studies and reports predominantly rendered in the national language. This linguistic barrier significantly impedes the facilitation of international-level research in these areas. The current study is designed to address this gap by conducting a detailed analysis aimed at identifying small towns within local administrative units. This identification is predicated on an evaluation of their essential functions and activities, utilizing national statistical data from 21 provinces across Mongolia. The approach is geared towards understanding the unique characteristics and roles of these towns within the broader context of rural development and governance. The results show that soum centers are the main destination for access to daily necessities, agricultural trades, non-farm employment, basic education, and minor medical treatment for remote rural residents and serve as small towns. The varied functions of small towns are influenced by socioeconomic factors, urban proximity, and infrastructure. The research findings will enhance our knowledge of the functions of small towns within the rural hierarchy in Mongolia.

A study of market segmentation, government competition, and public service efficiency in China: Based on a semi-parametric spatial lag model.

Despite significant growth in fiscal expenditure, the overall level of public services in China remains inadequate. One approach to improving government public service efficiency from the perspective of management psychology is to strengthen government competition. However, only a few studies have explored the improvement of public service efficiency through government competition, with even fewer addressing the phenomena of market segmentation and spatial effects that accompany the process of government competition. This paper aims to fill this research gap by examining the effects of government competition and market segmentation on public service efficiency, as well as their spatial disparities. We initially employs the DEA method to assess the efficiency of public services based on inputs and outputs, and examines its spatial variations. Subsequently, a semi-parametric spatial lag panel model is utilized to validate the effects of market segmentation and government competition on public service efficiency. Our findings indicate that inter-provincial market segmentation leads to a decline in public service efficiency. Moreover, the influence of horizontal competition between local governments on public service efficiency varies depending on the degree of positive and negative effects in their competition dynamics. The impact of vertical competition between central and local governments on public service efficiency is influenced by the degree of fiscal decentralization. When the level of fiscal decentralization is below 0.808, vertical competition between central and local governments has a promoting effect on public service efficiency. However, when the degree of fiscal decentralization exceeds 0.08, this promoting effect weakens and gradually transforms into a negative influence. The insights and evidence provided by this study offer valuable guidance for for effectively reshaping the fiscal relations between the central and local governments in China and improving public service efficiency in the context of a new round of fiscal and tax system reforms.

Reflections on the crisis management of selected municipal and city authorities during the coronavirus pandemic

The outbreak of the COVID-19 pandemic in the spring of 2020 had a significant impact on the operation of all aspects of society, including public administration institutions. This article aims to examine the most challenging issues encountered by selected municipal and city authorities, how they responded to these issues, and how the experience gained has been reflected in crisis plans for managing similar future events. This aim is accomplished through a literature review of public sources and scientific papers on the effects of the COVID-19 pandemic on public administration, as well as the results of interviews with representatives of the selected authorities. The results confirmed that the selected authorities were able to rapidly overcome the initial lack of relevant information and unpreparedness to implement anti-coronavirus measures and maintain the standard level of public services provided, albeit in a limited capacity.

Research on Antecedent Configuration of Smart City Governance Path: Qualitative Comparative Analysis of Fuzzy Sets Based on 30 Cities in China

This study focuses on 30 typical cases of smart cities in China, constructing an analytical framework that includes seven explanatory factors: information infrastructure, administrative pressure, government attention, public service level, financial support, technical talent, and government-enterprise cooperation. Utilizing the fuzzy set qualitative comparative analysis method, the study conducts configuration analysis of the influencing factors for the efficient construction of smart cities. The research reveals that government-enterprise cooperation and the public service level are crucial factors for achieving high construction efficiency in smart cities. These are collectively categorized into three construction models: "service innovation type driven by pressure," "multi-factor-induced type driven by technology," and "proactive follow-up type under fiscal incentives." The results of the study provide reference points for the construction of smart cities in different regions of China. Urban governments should undertake strategic and combinational construction actions based on their unique characteristics and resource endowments.

The Impact of Urban Public Services on the Residence Intentions of Migrant Entrepreneurs in the Western Region of China

Balanced regional development affects high-quality and sustainable development. Previous studies have shown that regional talent allocation, technology business incubators, industrial ecology, cross-regional cooperation, and balanced investment in higher education have positive effects on sustained regional development. Therefore, discussing more influencing factors that promote regionally balanced development is necessary. As far as China is concerned, with the spread of the migrant population to the central and western regions, it is of certain significance to explore the factors affecting the development of the western region from the perspective of migrant entrepreneurs’ flow. Urban public services, as an important way for the government to attract talent, directly affect the residence intentions of migrant entrepreneurs in the future. This paper uses the matching data of the 2017 China Migrants Dynamic Survey and 289 prefecture-level city data from the China City Statistical Yearbook to study the impact of urban public services in the western region on the residence intention of migrant entrepreneurs and further examines the heterogeneous impact of urban public services in the western region on the residence intention of migrant entrepreneurs. We find that urban public services in the western region significantly affect the residence intention of migrant entrepreneurs; that is, the higher the level of urban public services, the stronger the residence intention of migrant entrepreneurs. According to the heterogeneity analysis of household registration differences, generational differences, family structure differences, employment identity differences, and industry and flow range differences, this paper finds that public services have a positive impact on the residence intention of non-urban migrant entrepreneurs, the older generation of migrant entrepreneurs, entrepreneurs with small family structures, migrant entrepreneurs in low-tech industries, self-employed entrepreneurs, cross-province migration, and intra-province migrant entrepreneurs. Further analysis indicates that the level of education, culture, medical care, and transportation services in cities significantly enhances the permanent residence intentions of migrant entrepreneurs. The research conclusion not only provides reference and inspiration for China to achieve common prosperity through entrepreneurship and poverty reduction practices, but it can also, to some extent, alleviate population aggregation in large cities and promote the formation of a scientific and reasonable urbanization pattern. In addition, this paper explores the attractiveness of public services to migrant entrepreneurs in the western region of China from the perspective of entrepreneurs’ mobility and complements the relevant research on promoting regional balanced development.

Analysis of state management of regional information processes in the conditions of transition of the Republic of Kazakhstan to the digital economy

Object: The object of research of this article is the state management of regional information processes in the conditions of transition of the Republic of Kazakhstan to the digital economy. Within the framework of this analysis, the influence of state bodies and institutions on the development of information technologies and digitalization in various regions of Kazakhstan is investigated.Methods: This article will use methods of data analysis, comparison and synthesis of information, as well as expert assessments and interviews to conduct a study of public administration of regional information processes in the transition of the Republic of Kazakhstan to the digital economy.Findings: The analysis of state management of regional information processes in the context of the transition of the Republic of Kazakhstan to the digital economy includes the study and systematization of the relationship between government and business in this area. The digital economy is becoming increasingly important for the development of regions in Kazakhstan. Government agencies are trying to create favorable conditions for the development of information technologies and digital innovations. They recognize that digitalization makes it possible to increase the efficiency of public administration, improve the level of public services and create new business opportunities. At the same time, there is a conflict of interests between government agencies and business entities in this area. The state seeks to increase control over information processes and ensure data security, while business wants more freedom in the use of information technologies and data. Several actions are required to establish a productive collaboration between the government and businesses within the realm of the digital economy. It is imperative to construct an advantageous legal and structural framework to facilitate the growth of digital technologies. This may encompass the enactment of fresh laws and directives, along with the establishment of mechanisms for governmental and business interplay.Conclusions: In summary, an analysis of how regional information processes are managed in the context of the Republic of Kazakhstan's shift toward the digital economy provides insights into the dynamics between the government and the business sector in this domain. To ensure an effective partnership, a series of measures should be implemented. These measures involve creating a favorable legal and organizational environment, devising programs and projects, and ensuring the education and skill development of personnel.