PT PLN Persero Research Articles

The Influence of Service Quality, Corporate Social Responsibility and Corporate Reputation on Customer Satisfaction With the Government’s Role as Moderator (Study on the company PT PLN Indonesia)

This study aims to analyze how the influence of Service Quality, Corporate Social Responsibility and Corporate Reputation on Customer Satisfaction with the Government’s Role as moderating. The object of research used is the BlueChip Company Customer PT PLN Persero Indonesia. The sampling technique used was the Saturated Sampling technique. The data analysis used is the Structural Equation Model (SEM) method or Structural Equation Modeling with the WarpPLS approach. The results showed that: CSR (X1) has a significant positive effect on Customer Satisfaction (Y1). Company Reputation (X2) has no significant effect on Customer Satisfaction (Y1). Service Quality (X3) has a significant positive effect on Customer Satisfaction (Y1). The moderating effect of the government’s role on the relationship between CSR and customer satisfaction is not significant. The moderating effect of the Government’s role on the relationship between Company Reputation and Customer Satisfaction is not significant. The moderating effect of the Government’s role on the relationship between Service Quality and Customer Satisfaction is significant. The originality of this research is the modeling of the customer satisfaction variable by involving CSR, Company Reputation, and Service Quality as independent variables and the Government Role variable as a moderating variable in monopolistic companies in Indonesia.

Analisis perlakuan akuntansi sewa berdasarkan PSAK No. 73 pada PT. PLN (Persero) Unit Induk Distribusi Suluttenggo

State-Owned Enterprises (BUMN) must follow changes in the applicable accounting standards policy. This includes the lease accounting policy in accordance with PSAK No. 73. These standards are designed to ensure consistency and transparency in financial reporting. The transition from PSAK No. 30 to PSAK No. 73 will have a significant impact on the accounting treatment of leases and the company's financial statements. This study will analyse the accounting treatment of leases and their impact on State Electricity Company (PT PLN Persero) Unit Induk Distribusi Suluttenggo. This study employs a qualitative research method with a descriptive analysis approach. The data was obtained through interviews with the relevant parties and a thorough examination of the company's financial statements. The results clearly show that the company's accounting treatment of leases is in line with PSAK No. 73. However, there are some areas where the presentation of leases could be improved. The transition has had a positive impact on the company's financial statements, with an increase in total assets and liabilities due to the recognition of lease assets and liabilities on the balance sheet and a decrease in total operating expenses.

Implementation of Social and Environmental Responsibility at The State Electricity Company (PT PLN Persero) Bangka Belitung Regional Parent Unit in Improving Pangkalpinang Nature School Education

In line with the 2005-2025 National Medium-Term Development Plan (RJPM), PT PLN (Persero) Unit Induk Wilayah Bangka Belitung is dedicated to making improvements in four key areas: overall enhancements, improving the quality of education, promoting educational development, making educational administration more efficient. This research describes how the Corporate Social and Environmental Responsibility (CSR) program by PT PLN UIW Bangka Belitung is being implemented for the Kacang Pedang Sub-district, Gerunggang, Pangkalpinang City community. The study uses a qualitative method and John Elkington's triple bottom-line theory. The results show that the TJSL program by PT PLN (Persero) Unit Induk Wilayah Bangka Belitung provides significant benefits for the education of the Kacang Pedang community in Pangkalpinang City by supplying facilities and infrastructure for the Sekolah Alam Pangkalpinang program.

Development of an Information System for Managing Customer Complaint Data at PT PLN Persero Depok City

Development of an Information System for Managing Customer Complaint Data at PT PLN Persero Depok City

Noise Against Auditory and Non-Auditory Disorders in PT PLN Employees

Noise has several impacts on health. Besides the impact on hearing loss, high noise intensity can also cause loss of concentration, loss of balance and disorientation, fatigue, and communication disorders. This research design is analytic survey with cross sectional study approach. The location of this research is at PT PLN Persero Persero West Halmahera, North Maluku Province. The population was 123 people. The sample was 94 people with purposive sampling technique. The results obtained P value = 0.000 (P <0.05) means there is an influence of noise. The results of statistical chi-square test obtained P value = 0.003 (P <0.05) means that there is an effect of noise on physiological disorders. P value = 0.006 (P <0.05) means that there is an effect of noise on psychological disorders P-value 0.000 means that there is an effect of noise on work productivity Conclusion there is an effect of noise on communication disorders psychological disorders, work productivity disorders and physiological disorders in employees

The Influence of Tangible, Reliability, Responsiveness, Assurance, and Emphaty on Customer Satisfaction at PT PLN Persero

This study aims to analyze the effect of Tangible, Reliability, Responsiveness, Assurance, and Empathy on Customer Satisfaction at PT PLN Persero. This study uses quantitative methods and a sample of 100 respondents. Methods of data analysis using non-probability sampling, purposive sampling and multiple regression with the SPSS ver 26 test tool. Based on the results of the study, it shows that only the Reliability variable has a partial effect on Customer Satisfaction at PT PLN Persero and the Tangible, Responsiveness, Assurance, and Empathy variables have no partial effect on Customer Satisfaction at PT PLN Persero. Simultaneously each variable, namely Tangible, Reliability, Responsiveness, Assurance, and Empathy has an positive effect on Customer Satisfaction at PT PLN Persero.

Review Of Electricity Subsidies In Indonesia 2015-2020

To meet the adequacy of electricity needs and help people's purchasing power, the government through the State Revenue and Expenditure Budget (APBN) provides cheap and affordable electricity services for certain segments of society every year. Electricity subsidies are assistance provided by the government to consumers in the form of electricity tariffs that are lower than their economic tariffs. The difference between the subsidized tariff and the economic tariff is borne by the Government, which is then paid to PT Perusahaan Listrik Negara (PT PLN Persero). This research will review the burden of subsidy spending that must be borne by the government and the journey of electricity subsidy reform on target. In addition, it will also review the role of electricity as an instrument in handling COVID-19 in 2020. Based on data on the realization of electricity subsidy spending for the last 5 years which have been audited (2015-2020), it can be seen that starting in 2015 there was a decline in spending as policy reforms began. more targeted electricity subsidies. However, since 2018 electricity subsidies have again increased due to one of the reasons for the increase in the cost of providing electricity (BPP) of electricity in FY 2018 compared to FY 2017 and a significant increase in the number of 450 VA customers. In 2020, an increase in electricity subsidies also occurred due to the electricity discount policy for certain groups of people and business entities as part of handling the impact of COVID-19.

THE EFFECT OF ACCOUNT RECEIVABLE TURNOVER AND CASH TURNOVER ON LIQUIDITY AT PT PLN PERSERO

This study aimed to partially examine the effect of account receivable turnover and cash turnover on liquidity at PT PLN Persero, simultaneously evaluate the effect of account receivable turnover and cash turnover on liquidity at PT PLN Persero, and identify the financial ratios (the influence of account receivable turnover and cash turnover), which are more dominant in influencing account receivable turnover and cash turnover on liquidity (current ratio) at PT PLN Persero. Samples were taken from the financial statements of PT PLN Persero from 2010 to 2019 using the purposive sampling technique. The classical assumption tests (normality test, multicollinearity test, heteroscedasticity test, and autocorrelation test) were applied in this study. Multiple linear regression was utilized for analysis. To examine hypotheses, t-test, F-test, and coefficient of determination test were used. The results of statistical data tests show that partially account receivable turnover has no significant effect on liquidity (current ratio) and cash turnover has no significant effect on liquidity (current ratio). Thus, users of financial statements can consider these ratios as reference considerations in making decisions.

Analisis Sistem Akuntansi Pengeluaran Kas Pada PT PLN Persero Tiga Binanga

The accounting system is a procedure or steps for collecting information on company activities. A good accounting system is needed in a company, including a cash disbursement accounting system. Because cash disbursements are all operational and non-operational activities of a company that result in reduced finances in a company, so cash disbursements in a company are very important to pay attention to in order to know the financial condition of a company. the amount of money that is in a company, an accounting system is needed to summarize all company activities that involve reduced company cash. The cash disbursement accounting system makes it easier for a company to know and facilitate cash management in its company. The purpose of this study is to analyze the cash disbursement accounting system at PT PLN Persero ULP Tigabinanga. The type of research that will be used in this research is descriptive research, which is a research that is conducted to explain the accounting system for cash disbursements at PT PLN Persero ULP Tigabinanga.

Factors Affecting Employee Work Motivation at PT. PLN Persero ULP Teluk Segara Bengkulu

This study aims to determine the factors that most affect the work motivation of employees at PT PLN Persero ULP Teluk Segara Bengkulu. The analytical methods used were validity test, reliability test, multiple linear regression, coefficient of determination, F test and t test. Based on the research results show that: Multiple linear regression equation obtained Y = -1.740 + 0.090X1 + 0.201X2 + 0.326X3 + 0.471X4 + e. The desire to live (X1) has a significant effect on the work motivation of state civil servants (Y) at PT. PLN Persero ULP Teluk Segara Bengkulu because the significance value is 0.007 < 0.05. The desire for a position (X2) has a significant effect on the work motivation of state civil servants (Y) at PT. PLN Persero ULP Teluk Segara Bengkulu because the significance value is 0.000 <0.05. The desire for power (X3) has a significant effect on the work motivation of state civil servants (Y) at PT. PLN Persero ULP Teluk Segara Bengkulu because the significance value is 0.009 < 0.05. The desire for recognition (X4) has a significant effect on the work motivation of state civil servants (Y) at PT. PLN Persero ULP Teluk Segara Bengkulu because the significance value is 0.000 < 0.05. The desire to live (X1), the desire variable for a position (X2), the desire for power variable (X3), the desire for recognition variable (X4), simultaneously or together have a significant effect on employee motivation (Y) at PT. PLN Persero ULP Teluk Segara Bengkulu because the significance value is 0.000 < 0.05.

PENGARUH MOTIVASI TERHADAP PRESTASI KERJA KARYAWAN PADA PT. PLN UP3 PAREPARE

The purpose of this study aims to determine the effect of motivation on employee performance at PT. PLN UP3 Parepare. The location of this research was carried out at PT. PLN UP3 Parepare Jl. Veterans, while the time of the study began in January to March 2020, the data analysis technique used was this analysis using simple linear regression because it only consisted of 2 variables, namely motivation and work performance. Simple linear regression aims to determine the direction of the relationship between the independent variable and the dependent variable whether positive or negative and to predict the value of the dependent variable if the value of the independent variable increases or decreases. From the results of research on the influence of motivation on employee performance at PT PLN PERSERO Parepare Branch, it can be concluded as follows: From the results of research that has been carried out using simple linear regression analysis, it is known that the t-count value is 5.953 while the significant value in the research results is 0.00 less than 0.05, it is known that the motivation variable has a significant effect on employee performance at PT PLN PERSERO Parepare Branch. Based on the results of research and discussion that have been stated previously, the suggestions that can be given are: The results in this study are motivation greatly affects the work performance of PT PLN PERSERO employees Ca Parepare and the motivation given is good, however, there is still a need to increase incentives/bonuses for employees who work overtime outside of working hours; For the leadership of PT PLN PERSERO Parepare Branch to be even better in providing encouragement and motivation to its employees as with the company's mission and vision so that in the future employee performance can increase, and the company's strategic goals can be achieved Keywords: Motivation and Achievement.

Pelatihan Budidaya Jamur Dan Pembuatan Media Tanam Jamur Tiram Di Sulawesi Selatan

Oyster mushroom is one of the most commonly processed mushrooms as food ingredients and has high economic value. Many people in the South Sulawesi area are interested in cultivation of oyster mushrooms, but inexperience about cultivation and making oyster mushroom growing media (baglog) in the South Sulawesi area has made people unable to cultivation the oyster mushrooms independently. The purpose of engagement was to provide training in the cultivation and manufacture of oyster mushroom growing media to the community, so that people can cultivate and make mushroom growing media. This training begins with the provision of cultivation materials and the manufacture of growing media for oyster mushrooms, as well as business prospects for oyster mushrooms. Then, the practice of guidance on making oyster mushroom growing media, sterilization and mushroom inoculation was carried out. After that, simulation and evaluation were carried out, where participants were formed in groups and did independent practice of making mushroom growing media. This activity was carried out in one of the oyster mushroom cultivation sites in the City of Parepare, South Sulawesi, namely "Sahabat Jamur". This activity is also supported by the Corporate Social Responsibility (CSR) Program of PT PLN Persero – Sulselrabar Region. The training was conducted from 2 to 4 July 2021, and continued post-training monitoring via Whatsapp Group. The evaluation results from this training show that the cultivation and manufacture of oyster mushroom growing media can be done independently by the community, especially in the South Sulawesi area. The prospect of oyster mushroom cultivation and its processing has a very big opportunity in South Sulawesi.Keywords: Cultivation, Baglog, Oyster mushroom, South Sulawesi, Sahabat Jamur

Pengaruh Investasi Listrik Konvensional dan Energi Terbarukan terhadap Pertumbuhan Ekonomi serta Dampaknya pada Penyerapan Tenaga Kerja di Indonesia

The investment role of conventional electricity and renewable energy to improve welfare and support the achievement of economic development is very important. Related to this, the role of the government as regulator and PT PLN Persero (Limited State Electricity Company) as the sole operator of electricity in Indonesia is very strategic.This study uses the Quantitative Method with Secondary time series data, which takes ten years per quarter from 2008 to 2017 and analyzes data using OLS Simple Linear Regression. Conventional Electricity and Renewable Energy Investment is as independent variables, Economic Growth. Measured by Gross Domestic Product is as variable intervention and Labor Absorption is as a dependent variable.The results of this study found that there were significant and real effects of Conventional Electricity and New Renewable Energy Investment on Economic Growth in Indonesia and there was a significant effect of Indonesian Economic Growth on Labor Absorption. This shows that the increase in gross domestic product derived from the contribution of electricity investment has proven to have the effect of providing so many jobs that can absorb such a massive workforce in Indonesia. Keywords; Electricity Investment, Economic Growth, Labor Absorption.

Hubungan antara Work Life Balance dan Kepuasan Kerja pada Karyawan di PT PLN PERSERO Area Ambon

Every organization expects every employee to have a high level of job satisfaction. This study aimed to see the relationship between work life balance and job satisfaction by using quantitative methods with product moment correlation technique from Carl Pearson. Hypothesis in this research was a positive and significant correlation between work life balance and job satisfaction. Measuring tool used in this research was work life balance scale by Hayman (2005) with result of reliability test was 0.774 and job satisfaction scale by Spector (1997) with result of reliability test was 0.942. The sample of this research was employees at PT PLN Ambon Area. From product moment correlation analysis obtained r value = 0.337 with significance 0.001 (p <0.05). The result of statistical analysis obtained showed that there was a positive and significant relationship between work life balance and job satisfaction at employees in PT PLN Persero Ambon Area.