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Public library Twitter use during the early period of the COVID-19 lockdown in the United States

PurposeThe purpose of this study is to explore the Twitter use of public libraries during the early period of lockdown due to the COVID-19 pandemic to evaluate the focus of Twitter communication.Design/methodology/approachA total of 57 active, public library Twitter accounts were used for data collection and analysis. The tweets examined were a combination of original tweets (n = 1,465) and retweets (n = 516) posted from other Twitter accounts on the public libraries’ Twitter feeds. A content analysis scheme was developed to analyse topical aspects of the tweets.FindingsThe most frequent tweets were about library events, programmes and activities. However, there was a relatively low focus on sharing community information and addressing information related to the pandemic. The study suggests that public libraries could use Twitter to provide library resources and services to their patrons, whilst also acting as a virtual community centre safely keeping patrons engaged in the face of a global pandemic. By doing so, Twitter could be used as an integral part of promoting the mission of public libraries.Research limitations/implicationsThe study examined a limited number of public libraries’ Twitter posts. Whilst the study carried out a random sampling of 10% of public libraries from the five states that had the highest COVID-19 cases in the month of April 2020, the study only examined tweets of 57 public libraries being active in posting. Thus, the findings of the study are not for generalizing.Practical implicationsThe content scheme includes content types regarding library services and community information. The content category scheme is general to reflect themes of content during a normal time and any emergency. Thus, this framework could be helpful for the content development of public libraries in planning social media use.Originality/valueThe study used a new content analysis framework to examine both original tweets and retweets for information sharing of library services and community information. The approach of content analysis is distinctive to examine libraries’ communication trends on social media not only in normal times but also in times of crisis as well. The study also incorporated additional measures to assess Twitter practices including hashtags.

A Study of the Concepts and Design of Library Cloud with Security Features

The digitization of Library resources has been increasingly evolving as the Internet has taken over as the major means of communications and delivery of information. There has been an emerging proliferation of e-library services that has brought library resources to students and academicians prominent access. This paper deals with the analysis of the concepts and design of Library Cloud with security features to effectively provide library resources to academic institutions. It aims to design a Library Cloud which will be the consortium of various digital Libraries of different universities and academic institutions. It takes full advantage of the features of Cloud computing in order to optimize the provision of such library resources. The security features will be defined to provide the basis for the development of Library Cloud and its services.

Penerapan Google Drive Bersama sebagai Perpustakaan Digital

Digital libraries are another form of a library. The development of information technology brings changes to the form of libraries. The desire to provide library resources that are not limited by space and time also drives the rapid development of digital libraries. By utilizing a digital library-based information system, teachers can obtain appropriate and useful teaching materials. In Malang, so far digital books as a support for Javanese language learning are minimal, and it is not possible to duplicate them through conventional libraries because book financing is too expensive. This fact makes digital libraries a solution that can be built to bridge the shortage of teaching materials among Javanese teaching teachers. The method used in this research is the Technology Acceptance Model (TAM) method. From the results and discussion obtained problem-solving, database design, how the system works, and the display of the digital library system. The hope of this research is that the information system created can be applied to all Javanese MGMPs to support cheap, easy, and paperless information systems.

Mission creep and marketing myopia: lessons learned from the business world

Purpose – This paper aims to provide insights and commentary into issues encountered in providing library resources and services in a rapidly changing environment with varied user expectations. Design/methodology/approach – This paper uses examples and illustrations from the business world to demonstrate the importance of having a clear mission and a thorough understanding of the needs and expectations of the population being served. Findings – Disruptive technology has had major impacts on many business sectors. Libraries can learn from the choices many of these businesses entities made to improve services and achieve greater returns on investment. Originality/value – This paper examines several widely recognizable business entities and the manners in which they chose to address disruptions caused by changes in the marketplace and in consumer attitudes. Libraries can use these illustrations to better position themselves to deal effectively with the inevitable change in the future.

Strategies for Meeting Information Needs of People with Learning Disabilities (Dyslexia) By Public Libraries in Nigeria

Strategies for Meeting Information Needs of People with Learning Disabilities (Dyslexia) By Public Libraries in Nigeria Dr. Abdulrazaq Baba Abdulrahman Abstract This paper discusses the need for information services delivery for people with learning disabilities (dyslexia), their classification/categories, information needs. The paper also examined the role of public libraries in providing library resources and services to people with learning disabilities, challenges encountered in the delivery of services to this group of users, prospects and recommendations were made to reduce the constraints of information services delivery to dyslexia people Full Text: PDF DOI: 10.15640/jlis.v3n2a6

Information needs, perceptions and quests of law faculty in the digital era

Purpose – The purpose of this paper is to ascertain the law faculty members’ information needs and seeking behaviour to provide library resources and services in a better way. Libraries play a very important role in supporting legal education and legal research. The past decade has brought about a sea of change in the relationship between library and user. Information technology enabled new products and services, and the availability of online information resources has changed the provision of services in legal academic institutions. In this context, library professionals working in a legal academic library are required to have a sound knowledge of the information needs, perceptions and information-seeking behaviour of legal academicians and users to ensure solid collection development, to provide effective library services and to satisfy the needs of library users. Librarians are professionally committed to update a core, qualitative and need-based collection for the optimum utilization of the resources for the greater satisfaction of the user community. Design/methodology/approach – This study used questionnaire-based survey methods. A questionnaire was designed and administered to the law faculty to investigate the information-seeking behaviour at the Institute of Law, Nirma University (ILNU). The study is limited to faculty members of ILNU. Data were collected through the surveys based on a well-structured questionnaire and personal interviews. An in-depth literature search on topics related to the research work was also carried out. Findings – The results of this research showed that law faculty members used a range of information sources to pursue their teaching, research and academic work. When they use print resources, many respondents preferred books/reference books, law reports, statutes and journals. The study also revealed that a number of respondents preferred to use Information and Communication Technology-based library resources in comparison to print resources, with most of them stating that they have very good computing skills. This use may be due to availability, advancement and promotion of legal e-resources. HeinOnline is the most preferred online database, followed by Westlaw India and Manupatra. It is also noted that most of the faculty members have reported that Internet-based items are preferred over conventional documents for teaching and that the Internet has expedited the research process; thus, overall dependency on Internet access has increased. Practical implications – The findings of the paper will help library and information science practitioners working in academic law libraries to address the key factors which influence users’ intention to seek information and to intensify their performance to meet user needs and perceptions. Results will also be useful to them in collection development. Originality/value – The paper is relevant and useful to those who are interested to know the trends of information needs and determine the information-seeking behaviour and users’ perceptions for library resources of legal professionals. This study is also useful to librarians who are professionally committed to update a core, qualitative and need-based collection for the optimum utilization of the resources for the greater satisfaction of the user community.

Current Practices in Distance Learning Library Services at Urban and Metropolitan Universities

Urban and metropolitan universities serve a diverse population of learners, including nontraditional and part-time students, many taking courses on-campus, off-campus at remote locations and/or online. Libraries at these institutions are committed to providing collections and services to support students and faculty engaged in both traditional and online environments. This article reports on a survey of libraries at the member institutions of the Coalition of Urban and Metropolitan Universities (CUMU) that identifies the services, activities and policies that urban and metropolitan libraries have developed to provide library resources to their distance learners.

The Global Library: Providing Resources and Services to International Sites

As institutions of higher learning focus on positioning strategically in the global and online education market, it is critical for academic libraries to realize their roles in supporting the institutional missions, one of which is to assist scholars, faculty, and students, regardless of location. This responsibility is fulfilled not only through the talents and dedication of librarians and library staff, but also with technology. The Brooklyn Campus Library of Long Island University (LIU) seized the opportunity and took a proactive approach to providing library resources and services to the university's Global College (GC) community. After carefully evaluating the needs of faculty and students across the globe, the authors recount how the library supports the teaching and learning activities of this unique user group. A library portal enables users at various international sites to use the library's abundant resources and customized services with ease, as well as to ensure that the library serves the Global College's mission of scholarly achievement. This article describes the LIU Brooklyn Campus Library's efforts to promote and implement customized resources and services to users on different continents.

Going Global: Providing Library Resources and Services to International Sites

ABSTRACT The Brooklyn campus library of Long Island University (LIU) seized the opportunity to take a proactive approach to providing library resources and services to the university's Global College community. An active link connecting the library, Global College headquarters, and international sites has been created. After carefully evaluating the needs of faculty and students across the globe, the authors recount how the library supports the teaching and learning activities of this unique user group. This article describes the LIU Brooklyn campus library's efforts to promote and implement customized resources and services to users on different continents.

Providing library resources to 37 medical students at eight remote sites across 2600 km

The University of Western Australia’s Rural Clinical School was set up to train a quarter of the medical students for a full year in rural and remote Western Australia. These students need full access to the resources of the medical library so that they are not disadvantaged in comparison to metropolitan students. Setting up library access for small numbers of students across eight sites separated by thousands of kilometres comes with its own set of difficulties. Broadband internet allows access to journals and online books and selected books are provided for each site. Government, Faculty and School policy has facilitated this by ensuring financial resources are available to follow the students.

Outreach to Distance Learners

Summary It is the responsibility of any institution offering distance education programs to provide library resources and services for its students. In contrast to traditional students who can find the library on a campus map and go there, distance learners need orientation in order to “find their way” to their library. Librarians must be proactive in their efforts to make the library visible and accessible to these students. Library resources and services must be made available in ways compatible with the needs of students in these programs. The processes of designing, marketing, providing and evaluating appropriate library services demand continuous outreach to the distance education community.