Provide Services To Consumers Research Articles

ПРОБЛЕМНІ АСПЕКТИ ТА ПЕРСПЕКТИВНІ НАПРЯМИ ВДОСКОНАЛЕННЯ СИСТЕМИ ІНТЕРНЕТ-МАРКЕТИНГУ СУБ’ЄКТІВ СФЕРИ СПОЖИВЧИХ ПОСЛУГ

The study considers the relevance of the formation and implementation of policies for the development of Internet marketing of the enterprise, in particular entities specializing in the provision of consumer services. The purpose of the study is to identify problematic aspects and substantiate promising areas for improving the system of Internet marketing of consumer services. The results of sociological research among service consumers on the quantity and quality of digital communication channels, including those used by service consumers, their satisfaction with the level and quality of digital marketing communications, promising digital marketing communications, the benefits of Internet marketing tools are presented. The results of an expert survey of managers and specialists of business entities that provide consumer services in order to identify the direct tools of Internet marketing that they use, are given. The specifics of Internet marketing tools used by enterprises are determined. The factor analysis of the importance of using the tools of Internet marketing at enterprises and its results are given. The methodological and applied model of product formation for Internet marketing at the enterprise has been developed. The system elements the of Internet marketing of consumer services enterprises are identified, namely, subjects and objects of digitalization, mechanisms for digital transformation of Internet marketing relations, ways of providing and factors that determine the nature and structure of digital Internet marketing. The applied significance of the research results is that the prospects of using various Internet marketing tools for enterprises that provide consumer services, depending on the strategy of their further development, namely, focus on competitiveness, increase activity, increase business profitability, improve rating positions of the brand. The scientific novelty of the research results is the further development of tools for managing Internet marketing of enterprises in the service sector, namely the development of methodological and applied model of product formation for Internet marketing of the enterprise. Keywords: marketing policy, Internet marketing, digital communications, marketing mix, services.

On the Legal Protection of Income-related Rights and Interests of Platform Practitioners

The so-called “platform practitioner”（referred to as “practitioner”）is relying on the platform employment to provide consumer services. The legal protection of the rights and interests of practitioners in the platform employment has become a key field and a hot topic in China’s social law research. However, the existing research focuses on the legal identity of practitioners and the legal protection path of practitioners closely related to this, and the legal protection of income-related rights of practitioners is very weak. Behind the bright highlights of practitioners’ income is the lack of legal protection of their income-related rights and interests. Due to the weakening of economic attributes brought by the means of production, and the weakening of personality and organization attributes on the whole, most of them are difficult to be identified as the legal relations between workers and their platform enterprises and relevant partners are mostly difficult to be identified as labor relations. Practitioners’ own means of production has an important impact on the attributes, composition, calculation and information notification of their income. To realize the legal protection of income-related rights and interests of practitioners, it is not appropriate to apply the existing labor law of anti-arrears and anti-improper deduction, minimum wage and piecework wage, overtime pay and paid leave, and other relevant systems. The following systems should be constructed in accordance with the special laws of platform employment: First, introduce a bank deposit mechanism for practitioners’ withdrawal funds, establish an early warning mechanism for practitioners’ withdrawal obstacles, and establish a priority repayment mechanism for platform enterprises and relevant partners to default in withdrawal funds; formulate model texts of industry platform agreements and regulations, pilot, implement and constantly improve the final promotion and application, or establish platform agreements and supervision committees to jointly put forward review opinions and supervise the implementation of the formulation, modification, performance and improvement of specific platform agreements and rules. Second, the competent labor administrative department under the State Council should organize the industrial（industry）trade union and the platform trade association or the industry platform enterprises on behalf of the three parties to jointly formulate the minimum income standard for the practitioners of the industry measurable units（such as each unit or each kilometer）, namely the income benchmark. Third, compel platform enterprises to strictly limit the maximum number of daily orders practitioners receiving through technical control measures to reduce their working hours and limit their maximum daily online time; guide and promote practitioners to take their holidays on weekends and legal holidays by means of legal regulations and market regulations.

Estimating Fault Location Based on Fault Current in 20 kV Distribution System

The growth of the electric power system is currently taking place rapidly, causing an increase in the number and length of line to provide consumer services. In the line, there are often fault caused by lightning, storms, breakdown insulation, and short circuit caused by birds and other objects. Detection and location determination will speed up the repair process and can avoid more severe damage. Most studies refer to the fault location on the transmission line. But lately the determination of fault location in distribution system has begun to become a concern of researchers for the improvement of the quality of electricity services to consumers. This study discusses the determination of fault locations based on fault currents and the types of disturbances using data from the assumed distribution system model. The estimated fault location by ignoring the fault resistance has the largest error obtained 0.74% and estimated fault location by including fault resistance will cause a very large error, but the error can be reduced by changing the algorithm of the fault resistance assumption. The result for to ground fault error has reached 1.238% and double line to ground error has reached 88.167%.Keywords— Fault location, fault current, fault resistance, distribution system

TOWARDS THE ISSUE ON DEMAND GENERATION IN THE SERVICE MARKET

The features of supply and demand in the service market, the main trends in the market of household services, its dynamics for the period from 2010 to the present in the Russian Federation have been considered. The level of influence of marketing tools on the customer’s perception (collaboration, full information about the service, advertising campaign, employee motivation, presentation of new products, etc.) has been studied, the results of the study have been given, the main measures for creating demand for a company providing consumer services, event budget have been defined. An economic assessment of the effectiveness of the proposed measures in the form of an expected increase in revenue and payback periods has been given. Using the proposed set of measures will allow you to actively influence the process of forming the company’s demand in the market of household services.

PROBLEMS OF COMMUNICATION LINES AND ELECTRIC TRANSMISSION LINES ON GENERAL SUPPORT IN CITY CONDITIONS

In the development of the energy industry in Russia, there has been a steady growth in the demand for electrical energy. Moreover, a significant increase in electricity consumption accounts for large cities. In rural areas, electricity consumption is mainly decreasing, which can be explained by the tendency of the outflow of the working-age population from the village and villages to the cities due to the lack of permanent work. However, when investing in the agro-industrial complex, with the development of farms, the demand for electricity also increases in villages. In addition, it is necessary to note the large-scale introduction of digital television and modern means of communication in holiday villages and villages. Thus, in the last decade, the demand for electricity throughout the country has increased significantly, which has led to an increase in communications and communications services, as well as consumers of these services. Since the easiest and most cost-effective way to provide consumer services and power supply is to lay down overhead lines and overhead power lines, it often happens that new customers are connected to already existing old (sometimes heavily worn out) lines. In addition to possible overloads of lines, a “tangle” of wires is formed at the intersections of overhead communication lines (VLS) and overhead transmission lines (VLE), which makes it difficult to carry out subsequent installation and repair work. The appearance of such a "tangle" creates an additional risk of injury to the worker when working at height. In order to reduce the complexity of maintenance and increase safety during operation, installation and maintenance of communication lines and power lines, a constructive solution has been proposed in junction intersections in the form of a traverse, which allows, firstly, to provide a greater number of attachment points and, secondly, to separate communication lines and power lines on different planes.

Developments in HDD Technology Provide Consumer Services [The Art of Storage

Although flash memory has been the technology of choice for mobile consumer applications, for fixed devices in the home, such as set-top boxes and external backup devices, hard disk drives (HDDs) still provide the best bang for the buck. In addition, the vast bulk of the data that consumers access from the cloud lives on enterprise HDDs. Here is a look at some of the recent developments in HDD technology and how they are used in consumer applications.

IbM WARUNG WISATA SELOREJO: PENINGKATAN KEMAMPUAN PENGELOLA UMKM WARUNG SELOREJO DALAM TATAKELOLA KEUANGAN, PEMASARAN DAN PELAYANAN KONSUMEN

This community service project aims to improve the managerial performance of SMEs on accounting, marketing and services to their consumers. This objective is achieved through brushing up the managerial skills of the manager of the targeted SMEs, especially the financial and marketing skills, as well as their performance in providing consumer services. The expected outcomes are: SMEs’ managerial training, module and guidelines for applying accounting principles and providing good consumer services. The method used is the combination of common training principles, assistance and financial support for encouraging the targetted SMEs to implement the materials used in the training. The result of this project indicates that the targeted SMEs, that is, Selorejo tourists’ food stall, show improvement in their performance in accounting and consumer service.

How Data Centers Provide Consumer Services [The Art of Storage

The mobile devices that we use every day, and that seemingly have unlimited access to information, have limited storage capacity and processing power (storage capacities are usually fewer than 128 GB). They are dependent upon digital storage and servers in remote data centers that are accessible over the Internet, often called the cloud. The usefulness of these mobile consumer products and the services they provide depend upon the enterprise infrastructure that supports them. This article will explore what goes on in these data centers and how these consumer services get delivered to us. So, let's take an inside look at these data centers and the networks they make possible to see how content gets to your consumer products.

Caching XML Web Services for Mobility

Web services are emerging as the dominant application on the Internet. The Web is no longer just a repository of information but has evolved into an active medium for providers and consumers of services: Individuals provide peer-to-peer services to access personal contact information or photo albums for other individuals; individuals provide services to businesses for accessing personal preferences or tax information; Web-based businesses provide consumer services such as travel arrangement (Orbitz), shopping (eBay), and e-mail (Hotmail); and several business-to-business (B2B) services such as supply chain management form important applications of the Internet.

Food frying process control system

Research conducted so far on the process of food frying has been primarily concerned with the physical and chemical changes occurring in fats under the influence of high temperature and prolonged heating. Physicochemical changes occurring in food due to the effect of heating were also measured. From the consumer point of view nutritive, taste and aesthetic values of food are very important. From the standpoint of the producer providing consumer services the efficiency of the frying process is equally important. To meet the requirements a conception of frying process control has been developed using logical, programmable controllers based on fuzzy logic. Basic differences between bivalent and fuzzy logic were stated. A two-stage control over food frying process was suggested. The input values to the first stage of the controller are the values of thermal power necessary for heating raw product ( Q 2) and for heating frying oil ( Q 3). The input values to the second stage of the controller are frying oil temperature ( T 3) in the fryer tub and travelling speed of conveyor belt v p. Controlling heat streams in the first stage aims to obtain the oil temperature necessary to achieve desired properties and taste values in the fried food. Frying process productivity depends on the obtained oil temperature ( T 3) and on travelling speed of the conveyor belt ( v p) of the fryer. Necessary rules of the decision making process were construed to form a basis for the controller programming. It was found that there is a possibility of increasing frying process efficiency while maintaining required food quality features.

Ethical issues in a drug information center.

The frequency and nature of ethical issues faced by pharmacists have not been well documented. To address these issues a retrospective study of the potential ethical problems encountered by pharmacists in a drug information center was conducted. Of the 744 calls received over a 13-month period, 50 raised ethical issues. Consumer calls were more likely to raise ethical issues than were health-provider calls. The calls mainly fell into five categories: drug identification, assessment of a physician's recommendations for consumers, conflict between callers' needs and legal or public-health considerations, therapeutic issues in the pharmacist-patient relationship, and paternalistic treatment of "difficult" callers. These questions raised ethical issues related to confidentiality, truth telling, and pharmacists' societal obligations. Pharmacists may confront an increased number of ethical issues as more drug information centers provide consumer services. Although there is no empirical evidence regarding pharmacists' ability to deal with ethical issues, there are reasons to believe that training in medical ethics will better equip pharmacists to recognize, analyze, and resolve ethical dilemmas.

Consumer-oriented versus technology-oriented systems: designing services for people

Current computer systems providing consumer services seem to be designed primarily on ‘technology-oriented’ thinking, based on the ‘efficiency’ and the operating methods of the computer. To be of benefit to a wider variety of consumers, the system design may have to reflect a more ‘consumer-oriented’ approach, based on factors such as the needs, preferences, skills and knowledge of the user. This article demonstrates the differences between user evaluations of two computer systems designed to help in house-hunting, modelled on (a) consumer-oriented, and (b) technology-oriented approaches. Although particularly relevant to consumer systems, the article may have important implications for consumer and public services in general.