Proper Business Research Articles

PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP KEPUASAN PELANGGAN PADA TOKO SX SEPATAN (Studi Pada Konsumen Toko Offline Di Kabupaten Tangerang)

This research aims to determine the influence of service quality, price and customer satisfaction partially or simultaneously. The sample for this research was 100 respondents where they were visitors to the XS Sepatan store. The technique used is total sampling. The data collection technique uses a questionnaire whose validation and reliability have been tested. The analysis technique used is multiple linear regression analysis. The results of this research show that: (1) Service Quality has a positive and significant influence on Customer Satisfaction as evidenced by the Service Quality variable (X1) having a calculated t value of 3.742 > t table 1.984 with a significance level of 0.000 < 0.05. (2) Price is positive but has no influence on Customer Satisfaction as evidenced by the Price variable (X2) having a calculated t value of 1.169 < 1.984 with a significance level of 0.245 > 0.05. (3) Customer Satisfaction has a positive and significant influence. This can be proven from the calculated f value of 11, 187 > f table 3.09 with a significant value of 0.000 < 0.05. The results of the analysis are expected to provide useful information for business people in improving service quality, product pricing and customer satisfaction regarding proper business management.

A Proposed Frame Work for Enhancing Competitiveness of Small and Medium Enterprises (SMEs)

Small and medium enterprises (SMEs) are important agents of development throughout the world. Promoting a country’s SME sector plays a crucial role in maintaining high employment and income generation and is therefore critical for achieving sustainable grow by enhancing SMEs competitiveness. The general objective of this paper is to develop a theoretical frame work model for garment SMEs competitiveness that supports garment manufacturing small and medium enterprises (SMEs) to enhance their competitiveness by identifying the possible competitiveness factors. To achieve the presented objectives, a purposive sample basis on selected garments manufacturing SMEs found at three different clusters in Addis Abeba city administration is used. The data in this paper are both primary and secondary data. Primary data was collected though questionnaires, interviews and observations, while secondary data sources referred from company’s documents and several articles from reputable international journals. Both qualitative and quantitative approaches are used to analyse the collected data using various statistical programs. The results of the paper found that in garment manufacturing SMEs the main difficulties faced in performance dimension which is divided into financial performance and non-financial performance are the lack of collateral, the lack of proven track records, the lack of proper business plans and the need to show good sales turnover are the major financial performance parameters that deters the competitiveness. The SMEs do not have well established system to support effective and efficient implementation systems for productivity improvement. Finally the garment manufacturing SMEs are potentially wasting valuable and scarce resources since they don’t implement productivity improvement tools and techniques Lack of appropriate machinery and equipment are the main non-financial performance parameter that deters the competitiveness. To tackle the problems and enhance competitiveness of garment manufacturing firms, a theoretical conceptual model based on this requirement has been developed and the implementation requires a coordinated and well organized system among the actors (at macro and micro level) in the value chain. Some of the major problems such as lack of skilled manpower and infrastructure have to be tackled by the government and private sectors. And the other problems could be approached by using some modern management philosophies (such as just-in-time manufacturing, business process re-engineering, lean production) and scientific methods like production planning and control.

Pendampingan dan Pemasaran Produk Pepaya Jepang Secara Online dalam Program Pengabdian Masyarakat KWT Melati 02 Karawaci (KKN : Upaya Peningkatan Nilai Ekonomi Lokal)

The community in Kampung Papaya Japan, Karawaci sub-district is a community that is good at managing natural products that are not in great demand and thrive in the surrounding environment in such a way as to become new products that have added value, but in the process, there are many obstacles both in terms of branding, packaging, a proper business place and especially in the field of marketing, through this community service we will assist in marketing products online so that the products produced by KWT melati 2 Karawaci women reach more consumers without incurring large costs. The method used is discussion and demonstration, training on how to manage a good and correct online store, and others. The results show that by plunging or opening online stores on several platforms can increase sales and reach new potential markets that previously could not be reached.

PELATIHAN DAN PENDAMPINGAN DIGITALISASI ADMINISTRASI PENJUALAN PADA KELOMPOK WANITA TANI " DEWI SARTIKA" DESA PETUNG SEWU KABUPATEN MALANG

This Community Service aims to provide assistance and training for the Petung Sewu Village Farmer Women's Group, Malang Regency, namely the Petung Sewu Village farmer women's association that processes citrus drinks which currently does not have proper business administration records, resulting in irregular recording and proof documents, inseparability between personal money and business capital and business results, In fact, often it cannot be known the profit and loss from the proceeds of sales. This community service activity is in the form of assistance to the Petung Sewu Village Farmer Women's Group, Malang Regency in terms of managing business administration activities systematically using the TemanBisnis application to facilitate the management of administrative activities so that all administrative activities can be recorded properly. The method used is to hold assistance and training on the use of digital financial administration records, namely the "Business Friends" application. The end result of this activity is the application of a good digital sales administration system to realize an orderly administrative business and ease of financial records, financial statements. Real time information in this system helps the business operations of the Farmer Women's Group of Petung Sewu Village, Malang Regency more effectively and efficiently. Keywords: Farmer Women's Group, Digital Sales Administration, TemanBisnis

Implementation of Spinning Machine Technology for Purun Rope and Business Management Development for the "Nasti Purun" Weaving Group in Serdang Bedagai

Community Service Activities for the Purun Weaving Group aim to enhance the quality of products and marketing for the "Nasti Purun" Purun Weaving Group in the Cinta Air Village, Perbaungan District, Serdang Bedagai Regency, as well as support the government's enterprise development program. Several production technologies within the "Nasti Purun" Purun Weaving Group in Serdang Bedagai are currently conducted manually, particularly the process of making Purun rope bags. The spinning of Purun rope still involves the use of hands and feet, causing discomfort, fatigue, and even injury to the workers' hands and feet. The "Nasti Purun" Purun Weaving Group in Serdang Bedagai is in dire need of a Purun rope spinning machine. The specific objective of this activity is the acquisition of a Purun rope spinning machine and providing appropriate marketing methods along with basic accounting. The implementation method is carried out comprehensively, beginning with the application of Purun rope spinning technology and proper business management development, expanding the market area using online marketing (digital marketing) as an effort towards achieving one of the SDGs objectives, Decent Work and Economic Growth. This aims to enhance inclusive and sustainable economic growth, as well as decent work for all. These activities can have a positive impact not only on the target community but also on the university.

A study on capital budgeting with reference to micro, Small and Medium Enterprises (MSMEs) - Lilongwe City, Malawi

Capital budgeting involves planning and controlling long-term and short-term investments in fixed assets. It requires investing cash now with the expectation of recovering it over more than a year. Evaluating these decisions means assessing the investment and its future cash flows, which come from added revenues, cost savings, or cost reductions. Most numbers used in these analyses are estimates. Capital investment decisions are crucial for organizations' strategic goals. This study explores the capital budgeting practices of MSMEs in Malawi by surveying ten manufacturing companies. Results show that 70.3% of these MSMEs use capital budgeting for short- and medium-term investments, often employing forecasting analyses, and some use cost-benefit analysis and executive decision-making. Most MSMEs struggle with capital budgeting due to limited knowledge, time constraints, and data issues. While 50.9% understand the "Decision Rule" in capital budgeting, 40% cite lack of knowledge as their biggest challenge, followed by time, manpower, and data availability. Capital budgeting in Malawian MSMEs is developing as they adapt to globalization's opportunities and challenges. It is therefore suggested that the Malawian government, non-governmental organizations, and business development providers should offer training in capital budgeting and proper business record-keeping to Malawian Micro, Small, and Medium Enterprises.

Experiências de Mulheres Empreendedoras nas Maldivas: Do Conceito à Implementação e Além

ABSTRACT Objective: the number of women-owned SMEs in the Maldives has increased as a result of the recent popularity of e-commerce and the Covid-19 pandemic. Thus, the purpose of this study was to describe the entrepreneurial experiences of female entrepreneurs in the Maldives in order to gain an understanding of the various stages of entrepreneurial process. Theoretical approach: the conceptual framework of this research was based theoretically on values derived from entrepreneurial theories and the components and features derived from the existing entrepreneurial process models. Method: this study employed a qualitative methodology, with semi-structured interviews conducted with five established female entrepreneurs. Purposive sampling technique was used to select participants. The data collected were analyzed using thematic analysis method. Results: the study’s findings revealed that the conception of the entrepreneurial idea, the first stage of the entrepreneurial process, was primarily inspired by the entrepreneur’s passion and hobby. In the second stage, it was discovered that no proper business planning had been completed, and the business was initially self-financed. In the third stage, it was discovered that the majority of entrepreneurs launched their businesses through social media and managed day-to-day operations as a small team. When it came to fourth stage, most of female entrepreneurs preferred both image and financial growth, with the majority of them relying on government funds for further business growth. Conclusion: this research will assist policymakers to gain insight into female entrepreneurs’ entrepreneurial experiences and, as a result, in developing effective policies and programs to help them expand their business.

Peran Badan Usaha Milik Desa Dalam Meningkatkan Perekonomian Masyarakat Desa Sekapuk Kecamatan Ujungpangkah Kabupaten Gresik

The purpose of this study was to determine the role of BUM Desa in improving the economy of rural communities and to determine the supporting and inhibiting factors for the role of BUM Desa in improving the economy of the people of Sekapuk Village, Ujungpangkah District, Gresik Regency. The type of research used in this study is descriptive qualitative. Data collection techniques in this study were carried out by interviews, observation, and documentation. The research results obtained from this study indicate that the Role of Village-Owned Enterprises (BUM Desa) Iso Wiguno in Improving the Economy of Village Communities in Sekapuk Village has played a good role, but there are sub-indicators that have not met community expectations, namely in the aspects of coaching and loan funds, because the community hopes to get other guidance and bigger capital from BUM Desa Iso Wiguno. The supporting factors in this study are that Sekapuk Village has adequate natural and human resources, and has many programs with an easy flow. The inhibiting factors in this study were the type of training and capital. BUM Desa Iso Wiguno Sekapuk Village needs to hold training related to proper business management procedures, BUM Desa Iso Wiguno Sekapuk Village seeks to establish cooperation with other parties related to capital so that people can develop their business without worrying about their initial capital to start a business, BUM parties Iso Wiguno Village needs comparative study activities with other BUM Desa, especially BUM Desa Iso Wiguno in order to be able to carry out program innovations.

Analisis Perilaku Konsumen Muslim Terhadap Akad Jual Beli Istishna Dalam Ekonomi Islam

Consumer behavior is a condition where consumers choose, buy and utilize products/services to fulfill their needs or desires. Consumer behavior according to Islam is comprehensive and prioritizes ethics, starting from selecting goods to their use and finally the benefits obtained from the goods consumed. Buying and selling (business) in society is a routine activity carried out all the time by all humans. However, not all Muslims carry out correct buying and selling according to Islamic law. Istishna' can be referred to as a contract that is in place between the producer of an item or something similar and the orderer, who is the first party, allowing the producer to produce the item the first party wants at a price that is mutually agreed upon. In society, buying and selling (business) is a daily activity that all people engage in. But not all Muslims follow Islamic law when it comes to purchasing and selling. Some people are completely unaware of the rules outlined by Islamic law on purchasing and selling (commerce). Islamic law is derived from the Qur'an and Hadith, which contain numerous instances and guidelines for proper business practices. Muslim

Public Wrongs and Power Relations in Non-Democratic & Illiberal Polities

One of the influential contributions to criminalisation theories is Duff’s work on public wrongs, which offers a thin master principle of criminalisation, proposing that we have a reason to criminalise a type of conduct if it constitutes a public wrong; one that violates a polity’s civil order and forms part of that polity’s proper business. The nature of the civil order, the scope of its proper business, and the distinction between the public and private realms of wrongs are context-relative to each polity, structured by their legal, institutional, and informal values and ways of life. Such a context-relative view led to problematic criminalisation examples raised by Duff and his critics. This article engages more fully with the relativism of the civil order and public wrongs in non-democratic and illiberal contexts. It draws on examples such as Saudi Arabi and Iran, and Beetham’s work on the legitimation of power to argue that conceptualising the civil order as an undifferentiated whole that represents a polity’s chosen way of life overlooks the ways in which the civil order’s values and practices are shaped by relations of power and exclusion rules and processes. This, in turn, exposes the theory to the risk of mirroring and legitimising unequal relations of power and impeding efforts to change them. This is also due to the theory’s lack of proper normative guidance on the legitimacy of criminalisation. The potential commitment to – instead of a preference for – democracy and guarantees of equality and freedoms might help strengthen the theory normatively, but it is insufficient to guard against the raised problems.

Tailoring business models for small-medium food enterprises in Eastern Africa can drive the commercialization and utilization of vitamin A rich orange-fleshed sweet potato puree

Abstract Orange-fleshed sweet potato (OFSP), a promising crop for alleviating vitamin A deficiency (VAD), can be utilized at home and in commercial food processing as a basic and functional ingredient. The root can be processed into puree that is incorporated in baked and fried products and other products, with a high acceptability rate. When used as a wheat substitute in a bakery, the OFSP puree significantly cuts the production cost. In the last few years and with the intensified promotion of OFSP and OFSP puree products as a sustainable food-based strategy to tackling VAD at the population level, many small-medium food enterprises (SMEs) in the Eastern Africa Region (EAR) have shown great interest in utilizing the OFSP puree in their commercial product lines. However, the OFSP and OFSP puree value chain for commercial usage is still underdeveloped poising raw material supply challenges. In addition, the SMEs are early-stage businesses lacking the capacity and proper business models to propel them to sustainably venture into OFSP processing. As such, there is a need to engage and support SMEs in tailoring business models suitable for their scaling needs along the OFSP value chain to make available in the market, affordable nutrient-dense OFSP-puree products. This article presents the approach that was used to offer tailored Business Development Services (BDS) for selected SMEs in EAR to scale up their capacity to commercialize OFSP puree and puree-based products. The BDS designed and supported six integrated modules: business profile development, business model canvas, understanding the numbers/finances, OFSP value chain analysis, SWOT analysis, and growth plan, to develop and document individual business capacities and aspirations. The SMEs identified numerous opportunities and entry points for OFSP value chain development and expansion through the BDS depending on their business needs.

BUSINESS LEGAL POLICY WITHIN THE SCOPE OFREHABILITATIONREGIMEOFADEBTOR

The presence of the business and a proper business environment is essenƟ al for the mulƟ faceted development of our country. Therefore, its preservaƟ on has the same importance as well, that is provided by the insolvency law through the rehabilitaƟ on regime. The arƟ cle discusses the importance of the rehabilitaƟ on regime for a business enƟ ty.The arƟ cle hereof provides the acƟ ons taken by various authoriƟ es through adopƟ ng laws, introducing inter-naƟ onal standards, etc. For example, on the Ministry of JusƟ ce of Georgia iniƟ aƟ ve, the Parliament of Georgia adopted the Law “On RehabilitaƟ on and CollecƟ ve SaƟ sfacƟ on of Creditors’s Claims” in 2020. The work also discusses the judiciary and its role in saving the business based on a specifi c example. The work also reviews the place of Georgia in various raƟ ngs, such as those of “Doing Business” and “The Heritage Founda-Ɵ on”. Considering their importance and infl uence, the above-menƟ oned raƟ ngs and the place held by Georgia are a guide for foreign investors.The place of the judiciary in the raƟ ng, which has experienced stagnaƟ on, should also be noted. This, of course, has a negaƟ ve impact on both local and internaƟ onal levels for those interested in doing business in Georgia. De-spite the presence of an appropriate legal framework within the scope of the issue under consideraƟ on, however, the numbers that are read in the raƟ ngs do not give us the opportunity to state that there is a sound environ-ment for doing business in Georgia. For this, it is obvious that only the insolvency law's presence is insuffi cient.

Pelatihan Pembuatan Laporan Keuangan Usaha Rumahan UMKM Tunas Muda Olahan Keripik dan Peyek Kec. Air Periukan Kab. Seluma Bengkulu

Financial reports are information that describes the condition of a financial company and becomes a description of the business's financial performance. It is also undeniable that the Tunas Muda MSME home business really needs financial reports because there are many uses if we make financial reports, such as easily controlling all operational costs in the Young Tunas business and being able to determine the selling price of the product and profit and loss from the Young Tunas business. This Tunas Muda MSME business plays an important role in the world of the traditional food business in Seluma Regency, therefore proper business planning is needed for the future, such as being able to recruit employees. money in the bank, to steal money in the bank, a financial recording report is needed because one of the conditions is to have a complete financial report. In this regard, an approach / training will be carried out in preparing financial reports for the Young Tunas MSME business. The purpose of this training is to assist Young Tunas business actors in controlling the finances of their business so that it facilitates the process of modifying this business and Young Tunas businesses will continue to increase in the future.

Legal design for indigenous communities: A case within the carbon credit market

Traditional contract architectures and structures do not address indigenous communities’ needs and can hinder them from accessing justice. As indigenous communities have a growing stake in current business deals and structures, they have been misrepresented in negotiation and contracting processes. Access to justice does not only mean the right to file a lawsuit or go to court, but for a person to effectively understand and exercise their own rights. Therefore, traditional standard contracts are not proper business instruments to deal with the growing business opportunities presented to indigenous communities today. Those standards have historically been created to cover corporate needs, generally comprising a homogeneous group of people. Therefore, such contracting instruments keep such communities from accessing justice. This article explores the resources that legal design techniques present to create more accessible documents as a tool for social justice. By using a different and innovative contract architecture, design features, and user experience (UX) principles, documents may increase empathy for their users, diminish sales cycles, and avoid conflicts during negotiations. Legal design techniques applied to a carbon credit generation agreement during a negotiation between a Colombian company and a Brazilian indigenous community led to the closing of a fair deal, respecting the community's interests. This article explores the resources used in the contract and its results. The analysis also explores a prior attempt to use a standard document version, which created resistance from the community's leaders to negotiate the deal due to its structure and language. The language and structure used in the traditional contract model led to misinterpretation, mistrust, and communication problems between the parties, hindering them from closing a deal. Such a case demonstrates that legal design can benefit any group in which legalese can represent a barrier to the full understanding of a document. By using UX and design principles to better organize content and make it clearer to a document's user such resources help them fully exercise their rights. In addition, this case advocates for the use of legal design for documents that aim at other minority groups as their end users.

The Role of the Cloud in moderating Management Support for the Quality of Hospitality Accounting Information Systems

The hotel and tourism industry is essential to Indonesia's economy (GDP), especially in North Sumatra, which has the fastest tourist area. The Accounting Information System (SIA) in the hotel industry is beneficial in achieving company goals. Cloud-based SIA integration allows hotels to deliver real-time data so management can access information. This study aims to examine the effect of management support on the quality of SIAs moderated by cloud computing. This study uses quantitative methods by distributing questionnaires. The population in this study is the hotel industry in North Sumatra Province. The sampling technique uses purposive sampling with the criteria of all employees in charge of accounting and financial information systems. The collected data was analyzed using Structural Equational Modelling Partial Least Square (SEM-PLS). The findings obtained from this study showed that management support has a significant positive effect on the quality of accounting information systems, then cloud computing also has a significant positive effect on the quality of accounting information systems, and cloud computing moderates significantly positive relationships between management support and the quality of accounting information systems. The results of this study can be used as recommendations for improving efficiency and accuracy and improving the quality of taking proper business management when an organization implements cloud technology

Disruption-resilient supply chain entities with decentralized robust-stochastic capacity planning

This paper presents decentralized capacity planning models for four types of supply chain entities, classified based on functional similarities, to enhance their resilience. Novel resilience metrics are devised to quantify the proximity of backed-up, fortified, and recovered capacities to the amount of disrupted capacity by analyzing post-disruption events (i.e., absorption, adaptation, and restoration). Based on these metrics, bi-objective optimization models are developed to maximize resilience and cost-efficiency simultaneously to select proper business continuity plans contributing to supply chain entities’ proactive and reactive resilience. Finally, a robust-stochastic optimization method is tailored to address the uncertainties associated with the available time to recover and the impact and occurrence of disruptions. Also, disruption scenarios are simulated using a discrete-time Markov chain. Computational tests confirm the proposed models’ robustness, validity, and generality. The results describe essential features of business continuity plans, prescribe optimal decisions to enhance resilience, and predict how sensitive the resiliency and the imposed costs are to disruptions or proactive/reactive planning.

The Role of Environmental Principles in Mining Resources: A Discourse of Islamic and Indonesian National Law

Human life is inherently intertwined with the environment, serving as the backdrop for all daily activities. It is within this environment that individuals fulfill basic needs such as sustenance, shelter, and resources, often without a full appreciation of the environment's profound significance. The extraction and utilization of resources, particularly from mines within the Earth, play a pivotal role in meeting human needs. This study highlighted that mine, as products derived from the Earth's depths, merit responsible stewardship to ensure sustainable use. It is imperative for humans to recognize the broader societal implications of mining activities beyond personal interests. Islamic principles advocate for the equitable distribution of mining resources as a communal right and shared property. This perspective allows for the enjoyment of these resources by all individuals. Islam does not preclude the delegation of mining resource management to the government, emphasizing national prosperity. In tandem with Islamic principles, Positive Law acknowledges the government's authority to grant mining rights to various entities. Private businesses, cooperative entities, and individuals are among those eligible for such rights, contingent upon obtaining proper business licenses from relevant authorities. This legal framework aligns with the overarching goal of fostering national development and ensuring responsible resource management for the benefit of society.

Analisis Strategi Bisnis Usaha Mikro Kecil Menengah Toko Kue (Studi Kasus Pada Toko Kue “Olahan Mey” Di Palangka Raya)

Bakery store business analysis is an attempt to understand the factors that affect the performance of a bakery store in a competitive market. In this analysis, several key factors such as the external environment, the internal environment, as well as social and cultural factors need to be taken into account. In bakery store business analysis, several analysis methods can be used such as SWOT analysis, Five Forces analysis, and market analysis. These methods can help the bakery store identify existing opportunities and challenges and find the right business strategy to optimize the performance and growth of the bakery store. By conducting proper business analysis, the bakery store can optimize its performance and increase profits. In addition, business analysis can also help the bakery store to stay competitive in an increasingly competitive market and adapt to changes.

Management of hydrogen mobility challenges: A systematic literature review

Researchers have aimed to find sustainable solutions for future mobility because of climate and energy demand issues, making the shift toward sustainable-powered traction essential. However, high costs and the need for partnerships between public and private entities affect hydrogen mobility in its early-stage development. This study examines 233 papers from the Scopus database to shed light on a systematic road to this theme's main features and recurrent issues by adopting bibliometric and coding analyses. The main results show an expansion of publications from 1999 to 2022, which is related to the increased publications and scientific productivity of researchers on this topic and factors such as energy crises and restrictive oil price policies. Furthermore, the expansion of interest is also due to multiple initiatives by supranational entities. The study uncovers the most relevant journals, authors, countries of collaboration, and co-occurrences of keywords. Using a topic dendrogram, we discovered four search clusters: (1) hydrogen for sustainable development, (2) hydrogen as an alternative fuel for mobility: challenges, (3) hydrogen and policy implications, and (4) hydrogen and mobility reshaped. Based on the knowledge gained, our study confirms the challenges of hydrogen mobility and the difficulties associated with higher costs, mainly in sectors where the energy used for transformation is derived from sources other than renewable ones. Further implications show that an alternative to traditional engines requires substantial investment from public and private companies and proper business models. We provide a scientific roadmap of the most relevant issues for managers and policymakers to extend the use of hydrogen in the transportation sector.

Pemberdayaan Masyarakat Perkotaan Melalui Pemanfataan Lahan Perkarangan Untuk Meningkatkan Ketahanan Pangan dan Kesejahteraan Masyarakat di Kabupaten Aceh Besar

The purpose of this community service is to increase the knowledge, attitudes and skills of PKK mothers in Gue Gajah Village regarding verticulture shelf assembly techniques, proper business management, diversification of verticultural processed food and professional marketing using a mobile application. Implementation activities will begin with the coordination and socialization stage with partners for the implementation of activities, then proceed with training on diversification of processed food products. The next activity is to provide counseling on business management, and ways to develop it. Providing counseling on business management, and ways to develop it. Furthermore, partners will be facilitated in making mobile application digital marketing applications so as to facilitate the marketing process. Based on the results of the activity, it can be concluded that partners have increased their knowledge and skills in improving horticultural cultivation vertically. Long-term planning on the use of a marketing android application to increase sales of vegetables. This application is expected to be one of the models in tools for marketing vegetable products in Banda Aceh and Aceh Besar. The continuation of this program can also be carried out by forming partners or partners for Study Programs within the University of Syiah Kuala to support the Independent Learning Campus Merdeka (MBKM) program. Students will later do an internship at Dudi Partners with conditions that have been agreed upon by both parties.