Promote Value Creation Research Articles

Let the people decide! Citizen engagement and enfranchisement in the front end of urban development projects

PurposeCitizen engagement can promote value creation in urban development projects. This potential stems from the granting of decision-making authority to citizens, labeled citizen enfranchisement in this study. Citizens are focal stakeholders of urban development projects and enfranchisement grants them an explicit say on such projects. Despite this potential for enhanced value creation, there remains limited understanding about how project organizations enfranchise stakeholders in the front end of urban development projects.Design/methodology/approachIn this research, we designed a multiple-case study to analyze two novel citizen engagement processes in Northern-European cities. In these processes, citizens were enfranchised in ideating, designing, and making selections on urban development projects. We followed a multimethod approach to data collection. The collected datasets include document data, interview data and observation data.FindingsOur findings demonstrated a distribution and redistribution of decision-making authority throughout the phases of the citizen engagement processes. Citizens’ voices were amplified throughout the project front end, although episodes of decision-making authority held by the cities took place periodically as well. By granting explicit decision-making authority to citizens, citizen enfranchisement facilitated a more democratic urban development process, promoting value creation.Originality/valueIn contrast to the earlier research, the findings of our study illustrate citizen engagement taking place at so-called higher levels of stakeholder engagement. In particular, our study reveals a granting of de facto decision-making authority to citizens, also known as citizen enfranchisement. These findings contribute to the earlier research on stakeholder engagement in projects, where the influence of stakeholder engagement has often been considered symbolic or limited.

The triple helix collaboration: lessons from a Chinese provincial innovation ecosystem

PurposeInnovation is vital for sustainable regional development. Government is generally not a source of innovation per se, but the authors shows that by establishing and funding an industrial innovation ecosystem, it can create fertile conditions for research institutions to introduce innovative technologies into industry and for industry to introduce its gaps and needs to motivate and direct academic research. This paper aims to present a case study of the Jiangsu Industrial Technology Research Institute (JITRI) as a “triple helix” collaboration model engaging Industry-University-Research (IUR) institutions. The authors aim to provide a fresh perspective on constructing innovation ecosystems, promoting value creation and advancing the adoption of industrial technology.Design/methodology/approachTaking JITRI as a case study, this research examines its innovative approaches to interfacing with IUR organizations within China’s Yangtze Delta region. The authors propose a multilayered framework where JITRI serves as the core, facilitating the formation of a robust innovation ecosystem with diverse IUR entities.FindingsThis framework comprises three layers: core, platform and support. JITRI acts as the central nexus, binding these elements together and fostering a cohesive innovation ecosystem. By analyzing the operational mechanisms of the Jiangsu Provincial innovation system, the authors gain valuable insights into how JITRI bridges the gap between academia and industry. This facilitates the efficient commercialization of technologies. The success of the JITRI approach presents a compelling model for emulation by other provincial innovation ecosystems seeking to enhance their innovation capabilities.Research limitations/implicationsThis study enriches the ongoing conversation on innovation ecosystems, proposing novel avenues for further research. However, the field requires continuous monitoring through longitudinal studies. Given the long-term nature of such initiatives, the full impact of this approach might only be realized over several decades.Practical implicationsJITRI aims to create a robust and innovative provincial innovation ecosystem through its focus on IUR collaboration. This unique approach offers valuable insights and ideas for fostering the development of thriving innovation ecosystems in other provinces. These insights encompass new perspectives on innovation ecosystem development, value creation and industrial advancement.Originality/valueThis study pioneers the use of the JITRI system as a case study, offering valuable insights with potential application to innovation ecosystems across China and globally.

Factors Promoting Value Creation in Lean Management within Public Social and Healthcare Organisation

Factors Promoting Value Creation in Lean Management within Public Social and Healthcare Organisation

Blockchain and the transition to the circular economy: A literature review

AbstractCompanies and industries face various challenges when it comes to embracing the circular economy (CE). These challenges not only deter companies from adopting effective strategies that promote it but also hinder industries from effectively establishing a circular system that ensures the addition of economic value to the supply chain. To address these challenges, blockchain technology has emerged as a new and revolutionary protocol for sharing and updating information. It does so by linking databases within a decentralized, peer‐to‐peer, open‐access network, guaranteeing secure, immutable, and irreversible operations. Within this context, the primary objective of this article is to investigate how blockchain technology supports the transition to the CE. Additionally, the paper aims to identify the barriers that hinder the process of transitioning to the CE. To achieve this, a systematic literature review (SLR) was conducted, considering 22 articles published in recent years across Scopus, Web of Science, and Science Direct databases. The results of this review underscore the considerable potential of blockchain in supporting companies and industries as they embrace their roles in the CE and seek to overcome the barriers they encounter. The findings reveal that blockchain supports the transition to the CE by facilitating decentralization, enabling smart contracting, enhancing information sharing and improvement, ensuring traceability and transparency, providing incentives, offering protection and security, and promoting value creation. However, in examining the barriers that blockchain may face in supporting companies and industries as they transition to the CE, certain challenges are highlighted. These include issues related to low scalability, insufficient funding, underdeveloped regulations, limited infrastructure support, a lack of standardization and generalization, high initial adoption costs, associated risks, and a deficiency in engagement and awareness. In conclusion, this study contributes to the existing literature by demonstrating that although barriers may pose challenges to blockchain's role in facilitating the CE transition, the benefits it offers are likely to outweigh these obstacles.

Unpacking the paradox of openness in megaproject innovation ecosystems

ABSTRACT Inter-organisational openness in megaproject innovation ecosystems helps stimulate innovation synergies (thereby promoting value creation), but it also may induce opportunistic behaviours such as imitation (thereby destroying value capture). Such a paradox of openness has received little attention. Previous studies have explored the paradox of openness primarily from the firm-centric perspective, without investigations at the ecosystem level. Based on evolutionary game theory, this study models and analyses actors’ behavioural strategy choices (innovating or imitating) in the megaproject innovation ecosystem, in order to understand how the paradox of openness develops in this ecosystem and how it can be reconciled. We find that there are two possible equilibrium states for the evolutionary game in this ecosystem: all actors innovating, or all actors imitating. The latter means that opportunism spreads and leads to ecosystem failure, revealing the consequences of the openness paradox not being properly addressed. A series of factors jointly determine the direction of evolution, and mechanisms such as cost subsidies and innovation rewards can also affect it, providing theoretical references for ecosystem governance.

The mechanism of constructing marine ranching industrial ecosystem based on grounded theory: A case study of Yantai, China

Marine ranching industrial ecosystem is an innovative practice for high-quality construction of marine ranching. Exploring its construction mechanism can provide insight into the sustainable development path of marine ranching, but existing studies have not yet explored it in depth. This study uses the grounded theory research method to investigate the construction mechanism of the marine ranching industrial ecosystem based on the value creation perspective. First, the study found that building the marine ranching industrial ecosystem comprised three stages: industrial selection, industrial integration, and industrial ecosystem construction. In each stage, marine ranching enterprises put forward practical value propositions around the needs of each stakeholder, actively promote value creation, and realize value sharing with stakeholders. Second, upgrading the value proposition is the root driver for the dynamic evolution of the three stages of industrial selection, industrial integration, and industrial ecosystem construction. Third, the marine ranching industrial ecosystem can combine the resources of different stakeholders, coordinate the power of all parties, and support the development of the modern marine fisheries industrial system. Fourth, regarding marine ranching enterprises, taking social responsibility is not at the expense of economic benefits. The efficient operation of the marine ranching industrial ecosystem can balance economic, social, and environmental benefits. This study provides practical ideas for the construction and efficiency improvement of the marine ranching industrial ecosystem.

Design thinking impact on value creation and value capture on innovation projects

Design thinking has proven to be an effective approach to driving innovation in diverse contexts and has attracted increasing interest from scholars and practitioners. However, the plurality of points of view about design thinking can bring diffuse understandings and hinder a cohesive perspective on the construct. This work continues the research stream to provide greater specificity about design thinking practice. The paper focuses on new solution development projects, investigating how design thinking contributes to advance from value creation to value capture—which are two fundamental achievements of successful innovations. Based on three in‐depth case studies of new product development conducted in healthcare innovation projects, this work indicates that design thinking is more prone to promoting value creation rather than value capture. Design thinking principles work as a compass that guides the development team, getting clues from users to direct the value creation. In addition, the study shows the importance of complementing design thinking with specialist knowledge to build solutions that can create value. Finally, the study shows that value capture is not an immediate outcome of design thinking. Therefore, this work indicates the need to complement design thinking with business‐oriented approaches to provide market‐related results.

Facilitation of Value Creation in Professional Learning Networks

Professional learning networks (PLN) in Higher Education represent new social configurations for networked workplaces in which education, research and innovation can be combined. Here academic staff engages with others outside of their everyday organisational community. This study identifies and conceptualizes essential behaviours that facilitators of professional learning networks use to promote value creation of various kinds. 
 
 The two-phase study started with an empirical field study on the value creation stories of 11 participants within 3 professional networks to investigate essential facilitator behaviours. A panel study including 30 researchers, lecturers and practitioners representing a wide range of learning and innovation networks, was conducted to validate and enrich the findings derived from the field study. 
 
 From the field study 54 facilitator behaviours were identified. The panel study raised 68 complementary statements on essential facilitator behaviours. Qualitative data analysis lead to five themes of facilitator behaviour. Facilitators’ contributions to value creation in networked workplace contexts can be understood as the interplay of five foci of facilitative behaviour: 1. relationship, 2. space, 3. ownership, 4. direction, 5. result. Findings concerning facilitator behaviours are synthesised in an conceptualisation of the process dynamic of value creation in networked workplaces: The Facilitator Compass.
 
 This paper provides insight on what plays a major role in the success of professional networks: the way they are facilitated. While the role of a facilitator is acknowledged in literature and in practice, this study adds to the knowledge base by showing how academic staff can navigate for value creation in networked workplaces.

The Contribution of Philosophy to Ethical Corporate Finance: Challenges and Perspectives

This article explores the synergy between philosophy, corporate finance, and corporate social responsibility (CSR), emphasizing the importance of interdisciplinarity in addressing the complex ethical, social, and environmental challenges faced by organizations today. By integrating the teachings of philosophy and ethical theories, companies can enrich their understanding and practice of ethical corporate finance and CSR, developing conceptual frameworks, critical thinking skills, and systematic approaches for ethical decision-making and problem-solving. Companies that adopt ethical and responsible practices can promote value creation for stakeholders, financial performance, and long-term sustainability, thereby contributing to the achievement of sustainable development goals and the creation of a more just, sustainable, and responsible world.

Analysis of Local Government Physical Asset Management Practices Stakeholders: The Ugandan Case

In local governments, physical assets are managed to achieved stated objectives of the organization. Although the stakeholders are entitled to enjoy flawless, safe and secure service outputs with the aid of excellent physical assets, in most cases the stakeholders are unknown. Stakeholder analysis is a valued tool for identifying and analyzing the characteristics, knowledge interests, positions, and potential for and/or actual stakeholders but is rarely carried out in local governments (LGs) in Uganda. This despite the fact that such analysis makes known the contribution of stakeholders to increased productivity and growth through optimizing the value of physical asset over its lifetime. Therefore, this paper has tackled the problem of PAM practices by introducing a theoretical framework bringing together all key stakeholders with the purpose of explaining their roles for an effective PAM practices in the LGs. Using Cooper’s Taxonomy of Literature Reviews (CTLR) offered by Cooper (1988), the researchers make a synthesis of diverse literary works to serve as a determinant consequence of effective stakeholder relationships with respect to PAM practices in the LG context. Drawing on the stakeholder theory, this work contributes to the literature by showing that stakeholders are embedded within the processes of PAM practices, and identifying them and their critical roles important for success. The implications of each of the findings for effective PAM practices are discussed. Besides the work emboldens the signification of empirical literature acting as a supplement for academics and researchers for reference to their quest. The results may also provide information to management in LG to leverage the engagement of their stakeholders for an effective PAM practice. Moreover, the work will be relevant to policymakers who design support schemes and mechanisms to enhance stakeholder engagement with the intent of promoting value creation in the physical assets.

OP103 Enhancing Legitimacy And Coherent Value Appraisal Across Interventions In Healthcare And Social Services: Strategy Of The Québec Agency

IntroductionThe Institut national d’excellence en santé et en services sociaux (INESSS) makes recommendations regarding introduction, coverage, optimal use or withdrawal of interventions in physical and mental health and social services to support fair and reasonable decisions. The objectives of this work were to develop a statement of principles and ethical foundations for a common appraisal framework across diverse interventions, to enhance legitimacy and coherence of evaluation practices, and develop reflective approaches throughout the institution to operationalize the principles.MethodsTo develop this statement, INESSS reviewed its practices across different units, surveyed the literature on innovative practices and the evolution of HTA, and undertook an extensive internal and external consultative process. The principles are used to develop reflective activities as part of a continuous improvement strategy.ResultsThe adopted approach to value appraisal considers the contributions of interventions to the Triple Aim of health and social services systems as well as their organizational and sociocultural feasibility and impacts (clinical, populational, economic, organizational, sociocultural dimensions). This approach is articulated around five principles including: (i) evaluating the most relevant objects and adapting evaluation modalities; (ii) mobilizing and integrating diverse types of knowledge; (iii) supporting multidimensional deliberation including diverse perspectives; (iv) developing fair and reasonable recommendations; (v) promoting value creation by supporting the implementation of recommendations and re-evaluation. Although all principles contribute to the legitimacy and credibility of the recommendations, which we aim to implement and consolidate through a set of activities, deliberation is an important part of the process that we are striving to improve. A first set of reflective activities are planned to support its operationalization, including: materials to promote a common understanding of the diverse aspects of the deliberation, reflective workshops on selected past projects, and sharing emerging reflections across INESSS units to further continuous improvement in operationalizing the principles.ConclusionsMoving forward, INESSS’s strategic intention is to mobilize its staff and collaborators to facilitate the rigorous, agile and coherent application of these principles.

What’s in it for me? A mixed-methods study on teachers’ value creation in an inter-institutional community on open educational resources in higher education

The affordances of Open Educational Resources (OER) have resulted in various initiatives around the world, but most of them cease to exist once the initial project funding stops. Communities might be a means to create sustainable practices, yet, such communities can only function if their members perceive these communities as valuable. We applied the value creation framework of Wenger, Trayner, and De Laat to examine the value teachers ascribe to their engagement with an inter-institutional community on OER. In this community, 15 universities of applied sciences collaborated on sharing knowledge and resources across their institutional barriers. We collected data through user statistics, an online questionnaire, and semi-structured interviews. Major value creation occurred from teachers’ personal needs, with dominant immediate and potential values. Findings on applied and realized values denote that it became easier for teachers to connect with peers, and to initiate collaboration projects across institutes. The framework we used is helpful to inform actions to further promote value creation in communities on OER. Recommendations relating to communities’ aspirations, its relations with the wider organization, and adoption of OER are formulated to inform sustainable practices of inter-institutional communities.

Refining integrated thinking

PurposeIntegrated thinking involves a holistic, multi-capital approach to decision-making and operations to promote value creation and sustainability. This paper aims to outline a schematic which can be used to gauge the levels of integrated thinking by organisations.Design/methodology/approachThe researchers partnered with an independent consulting firm (“Sustain-X”) which has developed a tool for evaluating integrated thinking. A two-stage mixed-method design is used to evaluate the tool. Firstly, in keeping with the exploratory nature of the paper, the tool’s integrated thinking principles and indicators are contrasted with findings from an extensive review of the integrated thinking research and interviews with experts on how integrated thinking is understood and operationalised. Secondly, the tool was applied to a sample of South African listed firms’ integrated reports and used to generate integrated thinking scores. These scores are evaluated by testing the strength of their association with other generally accepted proxies for integrated thinking.FindingsThe principles of the schematic include integrated awareness and understanding; integrated leadership commitment and capability; integrated structures; integrated organisational performance management; and integrated external communication. Empirical results show that the integrated thinking measures generated using the Sustain-X schematic are aligned with integrated report quality scores and ratings of the sophistication of organisations’ accounting, management and governance structures.Research limitations/implicationsA combination of earlier research findings, detailed interviews (conducted independently of Sustain-X) and a battery of quantitative tests have been used to evaluate the schematic, but more refined testing using additional case studies or ethnographies has been deferred.Practical implicationsThe tool offers a practical means for stakeholders to evaluate integrated thinking. It is flexible enough to be used with data collected during private engagements with companies or only publicly available information.Social implicationsThe schematic is one of the first to outline the dimensions of integrated thinking and should be useful for academics and practitioners concerned with the development and application of integrated thinking.Originality/valueThis paper adds to the literature on integrated thinking and answers the call for further research to evaluate integrated thinking practices.

Identifying Critical Influencing Factors of the Value Creation of Urban Rail Transit PPP Projects in China

Value creation is the primary motivation for public-private cooperation. The development of urban rail transit (URT) projects requires heavy investment and abundant construction and management experience. Thus, public-private partnership (PPP) is usually adopted in URT project development to benefit the public and private sectors. However, with the high-quality development of PPP projects, the value creation of URT PPP projects is not only about achieving basic project objectives but also relying on partner synergy to achieve value-added. Based on the extended connotation of value creation, this study intends to systematically identify the influencing factors of value creation of URT PPP projects in China. The grounded theory approach was adopted to deduce the influencing factors of value creation through analyzing the various types of articles related to Chinese URT PPP projects. Resources complementarity among stakeholders, cooperation environment, and partnership synergy were identified as the main influencing factors. Meanwhile, a theoretical model that described how these influencing factors combined to promote value creation during public-private sectors cooperation of URT projects was established. This research helps broaden the understanding of how public and private sectors should cooperate and collaborate in URT projects to realize value maximization and promote the sustainable development of URT PPP projects and provides a model for further empirical examination.

Smart product-service systems design process for socially conscious digitalization

While digitalization has become a key driver for promoting value creation for customers and stakeholders, much attention is being paid to smart product-service systems (PSS) to meet their diversified needs. When designing smart PSS, there is a strong need to consider growing concerns about the social and ethical impacts of digital technologies. Numerous ethical guidelines for digital technologies, such as artificial intelligence, have been developed. However, a more practical methodology for designing smart PSS by taking into account both positive and negative impacts (including social and ethical impacts) of using digital technologies is anticipated. This paper aims to address this issue by integrating value sensitive design into the smart PSS design process. This design process combines participatory and systematic design approaches and integrates methods to extract values and develop the specifications of complex smart PSS in an iterative manner. To demonstrate its efficacy, this paper presents a case study of a monitoring service for seniors using a communication robot. The results demonstrate that the proposed design process can support design consideration for social and ethical values and lead designers and design participants to clarify design requirements and generate a socially conscious design solution.

From Claiming to Creating Value: The Psychology of Negotiations on Common Resource Dilemmas

Current sustainability challenges often reflect common resource dilemmas where peoples’ short-term self-interests are at odds with collective interests in the present and future. In this article, we highlight the key role of joint decision-making processes in negotiations to facilitate the management of common resource dilemmas and to promote the transition toward sustainability. By reflecting on psychological drivers and barriers, we argue that the limited availability, the restricted accessibility, and the dynamic alterability of resources in negotiations on common resource dilemmas may cause a myopic mindset that fosters value claiming strategies and, ultimately, results in distributive-consumptive negotiation outcomes. To promote value creation in negotiations on common resource dilemmas, we argue that agents must perform a mindset shift with an inclusive social identity on a superordinate group level, an embracive prosocial motivation for other parties’ interests at and beyond the table, and a forward-looking cognitive orientation towards long-term consequences of their joint decisions. By shifting their mindset from a myopic towards a holistic cognitive orientation, agents may explore negotiation strategies to create value through increasing the availability, improving the accessibility, and using the alterability of resources. Applying these value creation strategies may help achieve integrative-transformative negotiation outcomes and promote sustainable agreements aimed at intersectional, interlocal, and intergenerational justice. We conclude by discussing additional psychological factors that play a pivotal role in negotiations on common resource dilemmas as well as further developments for future research.

The scope of Sustainability in Sustainable Food Value Chain generates opportunities via Canvass model techniques in Indian Food Processing Industries

A sustainable food value chain consists of all stakeholders participating in coordinated value-driven activities to achieve the long-term objectives of firms and benefit society’s welfare. The study gives an in-depth knowledge regarding the scope of the Sustainability and Business model canvass, makes significant achievements in firms, develops the value proposition, and measures the performance to determine each block’s function. The study adopted an explorative method, which briefly described the Canvass Business Model involved the firms value creation in the food value chain, and also evolved the SFVC framework structure that defines stakeholders’ role and responsibility. The SFVC generates sustainable organizations to achieve long-term objectives and vision and address the complex challenges in firms and their supply chain. The canvass business model made it significant for firms to promote value creation and achieve strategic goals and discussed the performance of all industries through gross value-added activity.

How might partner selection be improved by corporates to address material sustainability issues? A case study of Northumbrian Water Ltd.

Appropriate partner selection is a crucial concern for businesses who want to address material sustainability issues through cross-sector partnerships. However, the current research on materiality analysis and partner selection is still in the nascent stage of development. This paper contributes to understanding partner selection by corporates through an in-depth exploration of the business's selection of nonprofit organisation (NPO) partners, based on case study research of Northumbrian Water Ltd. (NWL), a UK private sector organisation providing water supply and sewerage services. Using the evidence from this study, we propose a framework for the selection of partners based on the prospective impact of cross-sector partnerships on material sustainability issues. Our paper also provides a useful toolkit for businesses to evaluate these prospective impacts. The framework demonstrates how materiality with respect to sustainability issues can be assessed both reactively and proactively, and how this assessment can better inform the partner selection process by corporates. This understanding of how materiality is assessed and partners are selected in practice is supported by a context specific exemplar and contributes to knowledge and practice of materiality analysis as well as cross-sector partnerships. • Materiality assessment of sustainability issues enhances the selection of partnerships for maximising sustainability impacts. • Both flexible/reactive and systematic/proactive approaches to partner selection are required to address material sustainability issues. • Prospective impact evaluation with respect to material sustainability issues can better inform the partner selection process and promote value creation.

Regional industrial policy in times of big disruption: building dynamic capabilities in regions

ABSTRACT This paper contributes to the literature by proposing that regions have to develop dynamic capabilities in order to successfully adapt to big disruption such as Industry 4.0. It explores both the strategic management and the regional studies literatures to explore why, how and what dynamic capabilities might be deployed at a regional level. The theoretical insights are illustrated in the case of the Emilia-Romagna region in Italy. Dynamic capabilities appear both to mediate between structure and agency in regional path development and to promote value creation and capture. Their consideration in Research and Innovation Strategies for Smart Specialisation (RIS3) might favour policy implementation besides policy definition.

Exploring Customer Participation and Value

Emerging marketing perspectives show that customer participation creates new opportunities for value creation. A perspective in the marketing section should be highlighted, a new opportunity must be emphasized, and customer participation should be used as a means to define the relationship benefits through their participation. The goal of customer participation is to create a high-value service process by creating cooperation with customers. This study describes and develops hypothesis verification. In the context of professional financial services in Taiwan, this study explores the effect of customer participation on value creation and satisfaction from customer and employee perspectives. It also analyzes the effects of different customer capabilities and employees’ emotional intelligence. The source of data collection is a total of 383 customer questionnaires from domestic financial institutions of two types of bank (public and private) to verify (1) how customer participation affects customer satisfaction and employee job satisfaction through relationship value creation, (2) how customer ability affects the relationship between value creation and satisfaction, and (3) how employees’ emotional intelligence affects the relationship between relationship value creation and job satisfaction. This study uses the structural equation model to verify the research hypothesis and obtains the following results through empirical research: 1. Customer participation affects customer satisfaction through relationship value creation. 2. Customer participation does not completely create positive employee relationship value, which may increase work pressure. 3. Interference results show that customer ability can promote customer satisfaction, whereas employee emotional intelligence does not necessarily affect the relationship between employee relationship value creation and job satisfaction. These results contribute to the banking industry. Customer participation can promote value creation by arranging customers and financial specialists to have an appropriate interactive relationship and professional services