Professional Accounting Services Research Articles

Use of artificial intelligence to increase the efficiency of the management accounting system

In today’s world, companies are looking for new ways to optimize business processes and reduce costs. The use of artificial intelligence in management accounting allows you to automate routine tasks, analyze large volumes of data and provide valuable information for decision-making. The use of artificial intelligence in management accounting is associated with increasing the efficiency of management accountants, which ensures the effectiveness of the management accounting system as a whole. Artificial intelligence can help avoid errors and reduce the risk of data loss. Knowledge and skills in the use of artificial intelligence are essential for management accounting professionals to remain competitive and effective in the marketplace. Technological innovations, particularly artificial intelligence, will have a significant impact on professional accounting services in the future. The article highlights the skills that specialists need to effectively work with artificial intelligence. The authors also highlight three methods of artificial intelligence that can be effectively used in management accounting: expert systems, data analytics, and neural networks. Expert systems allow management accountants to store and interpret human experience, using it to provide advice and recommendations that facilitate appropriate decision-making based on the evidence provided by expert systems. Data analysis technology allows you to discover new patterns of relationships between data and provide useful conclusions to decision-makers in companies. Neural networks are used to determine the level of compliance with policies in various types of companies and institutions and to detect risky or potentially fraudulent transactions.

A Comparative Study on the Combination of Classification Algorithm and Language Model Implementation for Smart Accounting System

Micro, Small, and Medium Enterprises (MSMEs) normally dealing with financial documentation and reporting problems due to in sufficient budget for hiring professional accounting services. Although some of them might have utilized off the shelf accounting softwares, they still face many obstacles in compiling a proper financial documentation because the employed software do not have an automatic transaction classification capability to assist users in recording any transactions. This study was aimed to investigate the opportunity of implementing automatic transaction classification for accounting system by using a Natural Language Processing (NLP) approach to automatically interpret the suitable account for any financial transactions based on the text written on the transaction forms. An experiment was conducted to compare the performance of eight combinations comprising of four classification algorithms (i.e. SVM, KNN3, KNN5, and NB) with two language models (i.e. TF-IDF and BoW). The result showed that KNN5 and TF-IDF pair gave highest performance with accuracy 82,5%, precision 82,54%, recall/sensitivity 83,7%, specificity 92,06%, and F1 Score 81,5%.

Navigating climate change adaptation assistance for communities: a case study of Newtok Village, Alaska.

Climate change is significantly impacting Alaska Native Villages (federally recognized tribes) as well as other rural and place-based communities that wish to continue their traditional lifeways. While many communities are looking to state and federal governments for assistance with climate change and other emergencies, there are limits to assistance under the current political and legal framework. This article discusses strategies for climate change adaptation that Alaska Native Villages and similarly situated communities may be able to take on their own. The article acknowledges the limits to these strategies and the gaps likely to remain in adaptation assistance. The article considers the Native Village of Newtok, Alaska, which is relocating to another site as an adaptation to climate change, as a case study in navigating adaptation assistance. While each community is different, several factors that have helped Newtok may benefit other communities: strong leadership; unified community vision and policy; a local coordinator serving as a continued point of contact; strong capacity for grantwriting; trusted, reasonably priced consultants; professional accounting services; and a housing policy to ensure fairness.

Robotic Process Automation in Audit and Accounting

Nowadays, Information Technology (IT) is part of virtually every business, and companies that cannot keep the pace with new technologies will disappear over time. Due to their nature of specific activities and exceeding other areas, professional accounting and auditing services can improve their performance through Robotic Process Automation (RPA). Furthermore, RPA can contribute to increasing the credibility of the accounting profession, as well as streamlining the activity in order to comply with the requirements imposed by professional standards but with much lower costs. This study is based on a review of the literature and through an exploratory approach opens a discussion on the concept of RPA and customises it in the field of professional accounting services by analysing robotics models specific to accounting and audit.

Tax Preparer Certification and Organization Form among Uncertified Preparers Influence Client Satisfaction and Experience

ABSTRACTHow does state certification (e.g., CPA, enrolled agent [EA], or attorney) and organizational form among uncertified preparers (big box “franchise” firms versus not) influence client satisfaction and interactions? Results from a sample (n = 3,984) of Yelp ratings of U.S. tax preparers indicates that certified preparers receive higher ratings than do uncertified small-firm preparers, who earn higher ratings than do franchise preparers. Linguistic analysis suggests that clients of certified preparers experience tax preparation service as a “relational” interaction, with reviews evidencing more positive affect and inclusive pronouns (e.g., we). In contrast, the clients of franchise firms experience tax preparation as “transactional,” with reviews evidencing more swear words and impersonal pronouns. Linguistic results for uncertified small preparers fall between those of certified and franchise preparers. The paper is among the first to adapt emerging corpus linguistic methods to examine client perceptions of professional accounting services.

The role of the professional accountant in the economic development and empowerment of the nation

There is certainly a growing need for professional accounting services. The economic growth of emerging economies like Ghana and the development of globalisation will keep on expanding the need for professional accounting services particularly assurance. It is now widely believed that the future of the accounting profession lies in developments already under way and the profession's market's interaction with its evolving environment. Technological developments as well as environmental challenges have demonstrated a shift in financial reporting requirements and public expectations. This paper will discuss the role of the professional accountant as a driver of change in the global business and in notion building, using Ghana as a reference point.

A Marketing Approach To Service Quality In Accounting: A Case Study

Accounting firms operate in a competitive marketplace, consequently the quality imperatives and philosophies that currently apply to manufacturing are also relevant to service industries like professional accounting services. This begs the question of how quality should be defined and what pedagogy should be used for achieving the goal of continuous quality improvement. The service quality concepts are of particular relevance to management accounting due to its involvement in quality assurance in manufacturing. This paper looks at some of the research and methodologies developed by Marketing Science that takes a customer perceptive in defining and measuring service quality, and applies one such methodology, SERVPERF, to a firm in the Accounting and Management Consulting industry. In this study, data representing customer service quality (performance) perceptions and satisfaction with the services provided by the firm has been used to identify areas needing improvement. The study also identifies those areas in which the firm is effective in providing services. The results of this analysis appear to provide some support for conceptualising and measuring service quality as an attitude as suggested by Cronin and Taylor (1992).

Measuring and Meeting Service Quality in Professional Accounting Services

The objective of this paper is to assess the service quality of management advisory services offered by accounting firms in Malaysia. The SERVQUAL technique is used to identify the gap between the expectations and perceptions of customers on the actual service received. The quality function deployment technique is then used to identify elements that can be improved to meet customer expectations and address the quality gap in MAS. The results of this study show that there is an overall service quality gap perceived by the customers. Thus, improvements are required across all four service quality dimensions (credibility, competence, responsiveness and reliability). The results also identify several key elements of improvement that should be focused on by the accounting firms to meet customer expectations and narrow the service quality gap.

The Coming Accounting Revolution: Offshore Outsourcing of Tax Return Preparation

This paper describes the work processes, procedures, and vendors that CPA firms can use to outsource tax compliance work overseas. The overseas outsourcing of tax compliance work can free accounting professionals' time to offer more lucrative client services, lessen the burden of hiring and staffing, save money, and speed the delivery of client returns. Concerns about overseas outsourcing include privacy and security risks, staff concerns about downsizing and changing roles, potential interruptions to outsourcing services, and compliance with ethical standards and applicable law. We conclude by anticipating, and encouraging, a global village of professional accounting services that includes the overseas outsourcing of tax services by U.S. CPA firms of all sizes.

Deregulation of professional accounting services in the United Kingdom: integrating marketing and accounting

Spurred by deregulation, the needs of professional service firms have changed dramatically over the past few decades. These changing needs have led to the use of business concepts previously avoided by such firms. As previously regulated industries have become more competitive, professional service firms have begun to rely upon services marketing concepts to maintain and/or strengthen their position in a widely expanding competitive arena. This paper focuses upon the use of the traditional marketing concepts of pricing and promotion in the accounting profession. Historically, customer-oriented pricing and promotion concepts, as understood by marketers, have been avoided by professional accounting services. Accounting firms tend to view their markets from a production viewpoint rather than the customer's viewpoint. That is, the accounting firm's price has historically been based on the cost of the service, with promotion basically avoided. This research examines the pricing and promotional strategies of Tier 1 accounting firms in the UK immediately preceding the 1984 deregulation.

Professional Accounting Services

ABSTRACT The American Association of Public Accountants has allowed accountants to actively advertise for over 22 years. This article provides the reader with the results of a study that looked at the current promotional and advertising practices of CPAs in three different geographic areas of the United States. The results of the study indicate a pattern of behavior by CPAs that favor print advertising and the use of the web pages on the Internet. The CPAs heavily used the yellow pages, newspapers, brochures, and church bulletins. They appear to view the Internet as a source of potential effective communications with current and future clients. The responding accountants seem to practice relationship marketing on the financial, social, and structural levels.

A preliminary evaluation of professional accounting services: direct marketing on the Internet

Recent advances in the Internet have afforded professional accounting firms a form of promotion to enhance their image as technologically competent. Currently, over 2,000 accounting firms have Web sites registered with The List of CPA Firms Directory. The objective of this paper is to conduct a preliminary content analysis of the web pages of accounting firms. A total of 346 Web sites were randomly selected. The contents of the Web pages were examined and analysed for inclusion of client choice factors, basic company information, value added features, and graphics. The registration of the accounting firms’ Web sites by search engines, Web yellow pages, CPA directories, and state CPA societies was also investigated. Generally, firms did a good job of providing basic client desired information about the firm, but they must register their Web sites with search engines that are commonly available and must encourage more interactivity with existing and potential clients by providing free information such as newsletters and links to relevant Web sites. They need to develop greater expertise in using the specific features and advantages of the Internet medium.

A Buy In-Follow On Approach for Marketing Professional Accounting Services to Small Business

ABSTRACT An upsurge in the number of small businesses since 1980 has resulted in an increase in the amount of attention they receive from professional accounting service providers. Unfortunately, the pricing strategies of accounting firms are not generally compatible with the cash flow requirements of new ventures. At the same time, it is new ventures which may have the most need for professional services. A review of current pricing policies is presented in order to expose the opportunities for using a buy in-follow on pricing strategy for services to new ventures.

A buy in-follow on approach for marketing professional accounting services to small business

A buy in-follow on approach for marketing professional accounting services to small business

Practical Approaches for Evaluating the Quality Dimensions of Professional Accounting Services

The environment of the 1990's will require more attention to the effective delivery of quality services to clients. Providers of professional accounting services must work toward establishing a strong competitive position in the marketplace and this means that they will have to understand how their customers perceive value in the services rendered. The authors offer an analysis of the underlying dimensions of service quality as these dimensions apply lo accounting services and suggest practical methods that accounting firms can use to enhance the quality of the services they provide from the customers' perspective. The marketing audit for accounting services is described and the relationship between the evaluation of service quality and the marketing audit is explained.

Practical approaches for evaluating the quality dimensions of professional accounting services

Practical approaches for evaluating the quality dimensions of professional accounting services

An Empirical Investigation of Libyan Professional Accounting Services

The growth of the Libyan economy during the second half of this century has placed burdens upon the public accounting profession in Libya. Investors, creditors, and managers as well as state agencies need much more reliable information in order to make their daily decisions in relation to the economic development of the country. Therefore, the Libyan public accounting firms are expected to provide many reliable accounting services. Examples of these services are auditing, bookkeeping, services concerning liquidations, tax services, and systems design and installations.Much has been written about these services in the environment of developed nations such as the United States and other western countries. However, few studies have been done to evaluate empirically the extent to which these services are provided in a developing nation such as Libya. Therefore, the purpose of this study is to evaluate and analyze empirically the current conditions of the professional accounting services in Libya. The study's major hypothesis is as follows:Many professional accounting services are not widely provided by the public accounting profession in Libya because of the characteristics of the Libyan accounting firms, the size of their clients and the shortage of qualified accountants.