Engagement Process Research Articles

The relational institution: an ethnographic study of recovery orientation and relational engagement on a psychiatric rehabilitation ward in London

BackgroundIn the UK, inpatient psychiatric rehabilitation services for complex psychosis aim to provide recovery-orientated treatment to patients, with the goal of supporting sustained stepdown into community living. The extent to which rehabilitation services uphold this recovery orientation is associated with better outcomes. However, few studies have been able to ascertain what promotes or prevents recovery orientation in inpatient settings.MethodsWe conducted an ethnographic study of treatment on a National Health Service (NHS) psychiatric rehabilitation ward in London over six months during August 2022-February 2023. Data were collected through participant observation and semi-structured interviews with 9 patients and 14 staff members. Fieldnotes and interview transcripts were analysed using situational analysis.ResultsOur analysis highlights the importance of what we term ‘relational engagement’ between staff and patients to nurture and sustain recovery-orientated treatment. This relational engagement was embodied through small acts of genuine human connection grounded in mutual acceptance and affective bonding; close attention to detail that communicated curiosity and respect; and recognition, appreciation, and encouragement of the slow and gradual progress that characterises recovery in complex psychosis. Yet, this relational engagement was often limited or foreclosed by the social environment of the ward and the wider institutional context. Limiting elements included the dominance of hospital logics geared towards high-throughput acute treatment and risk management; the presence of audit culture that led to a level of standardisation curtailing more genuine human connection; and staff demoralisation driven by events on and off the ward, including system-wide crises and more localised conflicts and disturbances. Some of these conflicts involved discrimination, most prominently anti-Black racism and homophobia, reflecting wider structural inequalities that characterise inpatient psychiatric populations and the healthcare workforce.ConclusionRelationships, often under-prioritised in mental health services, were a key cornerstone of recovery-orientated treatment on a psychiatric rehabilitation ward. The shaping of therapeutic relationships amounted to an active process of relational engagement, which may be afforded or constrained by complex social elements requiring careful consideration in inpatient psychiatry. These social elements go beyond more surface-level factors such as staff training, knowledge, or attitudes and may require structural and system-level interventions.

Driving innovation in primary healthcare though co-creation with stakeholders in Switzerland

Abstract Issue/problem Primary healthcare systems worldwide face challenges such as socio-demographic shifts, increasing chronic diseases, rising costs, and workforce shortages, demanding innovative solutions for the future of primary care. Description of the problem Addressing the complex challenges of creating a resilient primary healthcare model involves considering interdependent factors such as health policies, funding, workforce training, technology, and evolving diseases, alongside diverse stakeholder interests. To tackle this, the ‘Health2040: Co-creation of a Future Outpatient Primary Healthcare Model in Switzerland’ project was launched in 2023 to develop a forward-looking model by integrating insights from various stakeholders. Results The project involved 40 stakeholders, including patients, researchers, healthcare professionals, policy-makers, and insurers, in two full-day workshops aimed at co-creating a vision and actionable framework for Switzerland’s future primary care. The first workshop focused on developing and visualizing potential models, while the second targeted the transition to these new models and the creation of an implementation plan. These sessions were underpinned by a comprehensive literature review on emerging primary care models, providing a scientific foundation for the discussions. Lessons Successful co-creation requires significant preparatory efforts and innovative creativity techniques, such as Future Newspapers, brainstorming, games, and user personas. Engaging stakeholders throughout various stages of the project helped to enhance relevance. Feedback from a steering group on the workshop’s concept, methodologies, and evidence synthesis was instrumental. Healthcare practitioners also contributed their insights on patient personas, ensuring the models developed were pertinent to actual healthcare practices. Stakeholder engagement process was essential for fostering innovative ideas and ensuring stakeholder buy-in for the developed solutions. Key messages • Co-creation with stakeholders is a promising way to develop innovative solutions for health systems. • Integrating stakeholder input is crucial at all the project stages, from preparation to evaluation.

How does gamification affect learning effectiveness? The mediating roles of engagement, satisfaction, and intrinsic motivation

ABSTRACT Academic institutions have implemented methods to enhance student engagement, increase satisfaction levels, and maximize the efficacy of the learning process. Gamification has been increasingly used in education to enhance the efficacy of student learning, in contrast to traditional teaching methods. This study quantitatively examines the impact of gamification on learning efficacy by assessing variables such as engagement, satisfaction, and intrinsic motivation based on data from 255 survey responses by undergraduate and graduate students enrolled in Vietnamese institutions. Participants had prior experience with gamified instructional methods. The findings indicate that individuals’ level of enjoyment and challenges impacted the effectiveness of their learning through the mediating processes of engagement, satisfaction, and intrinsic motivation. This study offers valuable insights for educational institutions, schools, teachers, and other scholars examining the impacts of intrinsic motivation, satisfaction, and engagement on learning effectiveness within the educational setting of gamification.

Whose forest, whose values? Planning for Atlanta’s “South River Forest”

ABSTRACT Atlanta, Georgia's (USA) proposed South River Forest (SRF) is a 3,500-acre area straddling southeast Atlanta and parts of neighboring DeKalb County that would include non-contiguous greenspace and developed land uses. Catalyzed by the 2017 Atlanta City Design process, the SRF concept recognizes the ecologically rich, urban forest patches in this predominantly African American part of the metro area. SRF advocates point to the climate and environmental equity benefits of green space conservation for underserved communities and the personal benefits of having wildland-like outdoor recreation areas within the city. To gauge public perceptions of the SRF, promoters conducted the South River Forest Consensus Building & Stakeholder Engagement process in 2022, which included an online survey querying respondents' interactions with and personal relationship to the SRF. The findings showed overwhelming support for the preservation effort; however, eighty percent of respondents identified as white and just nine percent as black. This composition contrasts sharply with most SRF neighborhoods, which question whether black ways of being in nature were captured by the engagement process. Our analysis also brings attention to an alternative, black-led vision for the area that was not reflected in the engagement process and the implications of this erasure for recognition justice.

Wearables for the Bladder: Stakeholder Perspectives on Moving Multiple Sclerosis Bladder Dysfunction Interventions Into the 21st Century.

Bladder dysfunction (BD) is common in people with multiple sclerosis (MS) and can reduce participation in daily life. Detecting BD early allows for effective prevention-focused treatments such as pelvic floor physical therapy. Pairing neurotechnology with patient-reported outcomes to remotely measure BD could significantly improve monitoring and treatment of BD. Therefore, we describe the process and findings of stakeholder engagement from a human-centered design process to assemble a wearables for the bladder (WeB) kit. Four people with MS with varying BD severity, and 5 MS clinical/research experts had 4 virtual meetings. Commercially available bladder tools were graded for ability to evaluate, monitor, or treat BD. The Health Information Technology Usability Evaluation Scale (utility, usability, feasibility) was used for evaluation. Scoring was performed individually and as a group. Of the 11 devices, 5 obtained mean scores of greater than 6 of 10 for likability, usability, and device utility. The 2 highest scoring (9/10) devices were selected for the pilot. One device measures bladder urine levels, reporting the number/frequency of voids/leaks; the other guides pelvic floor exercises by pairing games on an app with biofeedback from intravaginal sensors. We uncovered critical differences in experts' and patients' appreciation of the tools, and the collaborative engagement led to substantial revisions of initial tool scores. This process underscores the critical role of stakeholder engagement in the selection of digital tools, especially in sensitive domains like pelvic function. Ongoing clinical validation of the selected tools will yield a validated, user-friendly WeB kit that is able to fill gaps in our ability to evaluate BD treatments in people with MS, ultimately reducing the impact of BD on quality of life.

A process study of early achievements and challenges in countries engaged with the WHO Special Initiative for Mental Health

BackgroundThere is increasing awareness of the importance of the transformation of mental health systems. Launched in 2019, the WHO Special Initiative for Mental Health seeks to accelerate access to quality and affordable care for mental health conditions as an integral component of Universal Health Coverage. Nine countries are currently engaged with the initiative.MethodsThis study reviewed processes of implementation—and progress achieved—across all settings by late 2022. It involved review of 158 documents provided by WHO relating to Special Initiative activities and 42 interviews with country-level stakeholders, WHO Regional and HQ personnel engaged with the initiative, and core donors. Documents were thematically coded using a template based upon the WHO framework of health system building blocks. Responses to structured interviews were coded based on an emergent thematic framework.ResultsDocumentation reported similar achievements across all domains; however challenges were reported most frequently in relation to service delivery, leadership and governance, and workforce. Issues of financing were notable in being twice as likely to be reported as a challenge than a success. Interviews indicated four major areas of perceived achievement: establishing a platform and profile to address mental health issues; convening a multi-stakeholder, participatory engagement process; new, appropriate services being developed; and key developments in law, policy, or governance around mental health. The planning process followed for the initiative, senior country-level buy-in and the quality of key personnel were the factors considered most influential in driving progress. Ambivalent political commitment and competing priorities were the most frequently cited challenges across all interviewees.ConclusionsThe role of the Special Initiative in raising the profile of mental health on national agendas through a participatory and inclusive process has been widely valued, and there are indications of the beginnings of transformational shifts in mental health services. To secure these benefits, findings suggest three strategic priorities: increasing political prioritisation and funding for systems-level change; clearly articulating sustainable, transformed models of care; and promoting feasible and contextualised measures to support accountability and course correction. All are of potential relevance in informing global strategies for mental health systems transformation in other settings.

Engagement of stakeholders in action-oriented education for sustainability: a study of motivations and benefits and development of a process model

ABSTRACT Purpose Engagement of non-academic stakeholders is an important element of education for sustainability, but is rarely mentioned in contemporary agricultural education literature. This article investigates the process of engagement of non-academic stakeholders into higher education programs on agriculture. Non-academic stakeholders refer to private firms that are focused on the acquisition of knowledge with the objective of achieving a competitive advantage. Design/methodology/approach Eleven cases of agricultural education at the undergraduate (Bachelor’s degree) and graduate (Master’s degree) levels in three different countries (Italy, Greece, Norway) were analysed through interviews with teachers and stakeholders and in-situ observations. Findings Qualitative analysis revealed three categories of motivation (inspiration, marketing, sharing experience), two benefits (energy, problem-solving) and four combined categories (exchange, new knowledge, new workers, practical contribution). A conceptual model, developed in the study, provides guidelines for the engagement process, enabling more collaborative education approaches in agriculture and food. Practical implications The proposed model provides educational institutions with a tool for assessing stakeholder engagement process in new/existing education initiatives, enabling transformation of education from narrow individual disciplines to integration of knowledge sources and a variety of learning arenas in education. Theoretical implications Within the framework of university-industry collaboration in combination with action-oriented education for sustainability, findings provide unique insights into the engagement of stakeholders in education. Originality/value This study contributes to knowledge by applying principles of action learning and focusing on the education side of engagement. The results demonstrated that engagement in action-oriented collaborative education offers several benefits to non-academic stakeholders. This was found to have real effects on farm businesses, manifested as changes in production processes and discovery of new marketing opportunities.

The co-design of building deep retrofitting in distressed urban areas: lessons from e-SAFE

ABSTRACT This article addresses the realm of co-design in building deep retrofitting in distressed urban areas. Drawing from a pilot experience conducted between 2020 and 2023 in Catania, Italy, as part of the Horizon 2020 project e-SAFE, the authors discuss the scholarly relevance of the lessons learned through a process of engagement of public housing residents in the co-design of their building’s retrofitting. Drawing from both socio-technical and urban planning literature, the paper conceptualises co-design as a process that should provide spaces for shared learning and creativity, on the one side, and negotiability between residents and experts, on the other. In the Catania experience, co-design has encountered several obstacles, especially due to strings attached to the funded grant as well as the unfortunate socio-political conjuncture. While these obstacles made it hard to keep spaces of shared creativity open, it was crucial to at least provide spaces for negotiation, especially over those technological choices having a direct impact on residents’ relational economics. In general, the paper argues the importance of distinguishing between these two dimensions ensuring flexibility, so that even if shared creativity is constrained by circumstances, negotiable spaces can still be provided.

Associations Between Patients' Primary Language and Outcomes and Patient Engagement Process Metrics for Total Joint Arthroplasty.

Previous research has indicated language-based disparities in outcomes after total hip and knee arthroplasty. In this study, we examined the relationship between primary spoken language and outcomes and patient engagement process metrics in a multihospital academic health system. This retrospective cohort study included patients who underwent elective primary total hip or knee arthroplasty in 2018 to 2022. Primary language was categorized as English, Spanish, and Other. Associations were examined between language and perioperative outcomes (same-day discharge, extended hospital length of stay, nonhome discharge, 30-day hospital returns, 90-day readmissions, and 90-day combined complications), and engagement-related metrics (preoperative joint class attendance and patient-reported outcome measure [PROM] completion). We report adjusted odds ratios (ORs) and 95% confidence intervals (CIs). Among 8,220 patients (7.9% Spanish and 5.1% Other non-English), we found no notable associations between language and same-day discharge, nonhome discharge, 30-day hospital returns, 90-day readmissions, or 90-day complications. Other (versus English) language was significantly associated with decreased odds of extended length of stay (OR 0.49, 95% CI, 0.32 to 0.76, P = 0.001). In patient engagement, Other (versus English) language was associated with significantly decreased odds of preoperative class attendance (OR 0.72, 95% CI, 0.54 to 0.95, P = 0.02). Spanish (versus English) primary language was significantly associated with decreased odds of preoperative and 1-year PROM completion (OR 0.34 to 0.75, P ≤ 0.001), and Other (versus English) primary language was significantly associated with decreased odds of preoperative PROM completion (OR 0.59, 95% CI, 0.47 to 0.73, P < 0.001). Our findings highlight language-based disparities in patient engagement metrics but comparable outcomes. Differences in findings compared with past literature may be related to institution-specific language-related support systems. There is a need for additional resources to support patients' active participation in their care, regardless of their primary spoken language.

New approaches to improving the student experience at Aberystwyth University libraries: from library surveys to cognitive mapping

PurposeThe findings are based on experience at Aberystwyth Universities libraries using surveys and user experience (UX) activities to identify and understand user requirements.Design/methodology/approachThis paper was initially conceived and developed as a presentation for the LibPMC Conference in July 2023. It is included in this special conference issue for this conference.FindingsThere are challenges to successful integration of UX into user engagement processes across the library and IT services. To improve shared analysis and collaborative ideas generation we developed an interactive data dashboard.Originality/valueThe research is based on practical approaches to improving our understanding of student use and requirements at Aberystwyth University libraries. It explores mechanisms used to collect findings from all areas of UX, including library surveys, focus groups and UX activities to be able to analyse and share all student experience data – to be able to analyse themes and generate ideas and actions for development.

Policy engagement as ‘empowered representation’: democratic mediation through a participatory research project on climate resilience

Background: The article analyses the policy engagement component of a research project on climate resilience in vulnerable communities that took place in Cape Town, South Africa. Conducted in 2022, the engagement included community and stakeholder events in three research sites, and a cross-cutting policy event with municipal officials, held at the end of the project. Importantly, this policy engagement process occurred in a context of political marginalisation, that is, one characterised by low trust, and little meaningful representation or even communication between these vulnerable communities and the city. Aims and objectives: This article examines the impact of policy engagement on political relations between local government and vulnerable communities. Methods: The overall methodology of the article is qualitative, using an illustrative case-study research design to unpack the subjective experiences of both government officials and residents of vulnerable communities. Primary data included many primary documents, direct observation of the engagements and post-event interviews. Findings: First, the engagement process created new ‘invented’ spaces for the representation of community perspectives to the city, and the city’s perspective to the community. Second, the engagement facilitated community self-representation through educating community members to advocate for their ideas in these new invented spaces. Third, this engagement tended to be more constructive and deliberative than polarising and confrontational. Discussion and conclusions: Drawing on the theoretical framework of ‘political mediation’, the policy engagement process is characterised as a positive instance of democratic mediation through ‘empowered representation’, with some specified limitations.

Historical and Cultural Aspects of the Club Movement in Novosibirsk Akademgorodok in 1960s – 1980s

The article discusses the significance of leveraging historical experiences to address contemporary societal challenges, particularly the technological impact on science cities, the holistic development of human capital, and the cultivation of humanitarian resources for Russian scientific advancement. The primary objective of this work is to study in dynamics the historical and cultural aspects of the club movement, offering a comprehensive portrayal of the scientific community's life in Novosibirsk Akademgorodok during the 1960s to 1980s. Employing the problem-chronological method, an interdisciplinary approach, and the discourse of a new scientific trend of anthropology of scientific life, this study has yielded results that contribute to a broader understanding of the aforementioned subject matter. The initial stage of the club movement in 1960s was characterized by pronounced processes of sociocultural adaptation (fulfillment of the social order for communication) and political engagement aligning with scientific pursuits. In 1970s and 1980s, the club movement underwent institutionalization, integrating itself into the socio-cultural space of Akademgorodok. About 40 clubs were established, including the clubs “Under Integral”, “Babylon”, ISC Club, “Sigma”, “Sage”, “Vertical”, “Grazia”, “Aesthetics of Clothes”, as well as thematic clubs of interest. Evidencing a democratic character, the club movement in Akademgorodok served to uphold the image of Soviet science and culture. Although the Soviet state regulated the forms of political participation, the club movement was generally supported by cultural policy actors. The mobilization trend encapsulated by “Science – Culture – Art” can be interpreted as a historical and cultural blueprint of the club movement of Novosibirsk Akademgorodok, strengthening the scientific and organizational principles of the establishment of the Siberian Branch of the USSR Academy of Sciences “Science – Personnel – Production” in 1960–1980.

Towards new perspectives of stakeholder engagement in sustainability transitions: Bringing the supranational level into view

Although stakeholder engagement is a well-discussed topic within sustainability transitions research, it is underexplored in the context of supranational actors, such as the EU, despite the apparent relevance. Through the case study of the European citizen and stakeholder consultations around European Green Deal (EGD), this paper investigates the implications of stakeholder engagement conducted on a supranational level. By applying a transitions-based engagement framework, gaps are highlighted in the existing knowledge of the particular supranational dynamics in engagement for sustainability transitions. The goals of engagement are entangled and point to the complexity of supranational organisations, as well as specific challenges these organisations face in engagement processes. These include challenges of overcoming scale, relevance for the citizens, as well as legitimizing their own role as a transitions actor. These distinctly supranational challenges of engagement in transitions highlight several new avenues for research. In order to play a more effective role in transitions, supranational organisations must overcome these challenges.

Clinician perspectives of engaging parents in behavioural interventions: a thematic analysis in Aotearoa New Zealand

Purpose Engaging parents in child-focused interventions is considered important for intervention effectiveness but is rarely investigated in behaviour analysis literature. Methods This qualitative study conducted semi-structured interviews with 13 clinicians working with parents in child-focused behavioural interventions in Aotearoa New Zealand. Interpretive description was the overarching methodology for the study, with thematic analysis utilised to analyse data. The study was guided by the research question; ‘how is parent engagement understood by behavioural clinicians?’ Results Three themes were developed to explain the process of parent engagement from the perspective of clinicians: (a) establishing parent context and needs, (b), developing connection and relationship, (c) facilitating behaviour change. These findings suggest that parent engagement is heavily relational and occurs over time. Conclusions Aligned with parent engagement literature from other allied health fields, this study highlights the relational and dynamic elements of engagement within a child-focused intervention. Behaviour analysts should focus on interpersonal connections with parents at the start of intervention and may benefit from additional training to achieve this.

Creation of self-aligning multisatellite planetary gears

In this study, we aim to identify shortcomings in the operation of multisatellite planetary gearboxes and to justify improved designs of planetary self-aligning mechanisms, which allow torque to be transmitted through all installed satellites. To that end, we studied a domestic planetary three-satellite MPZ gearbox installed on a magnetic separator, designed for wet separation of strongly magnetic ores and materials into magnetic and non-magnetic products, and a planetary gearbox of a special structure. 3D models of the classical three-satellite and single-sliding self-aligning gearboxes were constructed in the 3D module of the T-Flex CAD software. The performance of the mechanisms was evaluated by structural analysis and Chebyshev’s mobility formula. The constructed 3D models were used to study the engagement process of the classical three-satellite and single-sliding self-aligning gearbox. The latter is distinguished by the presence of two levers, which are introduced additionally to three satellites. During the research, the lateral clearance between the pairs of satellite teeth and center wheels was accepted according to GOST 1643–81. The conducted analysis of contacts at rotation of the central driving wheel by 30°, 110°, 200°, and 310° established further designing of the applied planetary gears to be inexpedient due to impossibility of realization of power transfer simultaneously through all satellites. The main disadvantage of the operation of multisatellite gearboxes was found to be the requirement for the side clearance selection, which should ensure the operability of the transmission at the moment of motion transfer. When designing multi-satellite single-slide selfaligning planetary mechanisms, additional levers should be introduced into the structure, the number of which should be equal to the number of satellites. Hence, the use of self-aligning planetary gears makes it possible to reduce the dimensions due to the uniform distribution of the transmitted torque, since the calculated value of the torque can be reduced by the number of satellites. This allows the gears to be adapted to the working loading conditions, which significantly improves the performance of the entire machine or unit.

Co-designing place-based co-located health and wellbeing infrastructure and services with high school students, educators, and health service providers

This research involved working with high school students, teachers, Guidance Officers/School Counsellors, and other stakeholders, to co-design a new Community Hub to be co-located at a high school in a high-priority community. This article describes the co-design processes undertaken to engage children and young people and adult stakeholders in the ideation and design phase of infrastructure and service development to support health and wellbeing needs of a high priority community (low service uptake/high health needs). The key insights developed from these engagement processes pointed a way forward for the next stages of infrastructure and service delivery development and led to the development of several visual depictions of the complexities of stakeholder interests. This article argues that meaningful engagement of potential future users of place-based integrated health and wellbeing services enables responsive infrastructure designs that meet future needs of both target communities and service providers.

Family Involvement in Routine Services for Individuals With Severe Mental Illness: Scoping Review of Barriers and Strategies.

The authors investigated barriers to practices that promote family involvement in mental health services, focusing on individuals with severe mental illness, their families, and mental health providers. Additionally, the authors sought to identify strategies to facilitate family involvement in mental health provision to highlight the engagement process in routine practice and propose future directions for organizations to establish a family-friendly environment. Systematic searches for literature published from January 1990 to March 2023 were conducted in PsycInfo, PubMed, CINAHL, Sociological Abstracts, and Scopus databases. Gray literature searches and backward and forward snowballing strategies were also used. Forty-six articles were reviewed, revealing contextual backgrounds and engagement practices that hindered family involvement. Inconsistencies in family involvement stemmed from organizational culture, societal attitudes, and providers' negating of family expertise. Uncertainty regarding confidentiality policies and the absence of practice guidelines posed challenges for providers. Negative experiences of families within the mental health system along with variable commitment also hampered involvement. Some service users declined family involvement because of privacy concerns and differing expectations regarding the extent of involvement. Promoting a shared culture of family work, integrating practice standards, and engaging in professional development activities emerged as key strategies. A gap exists between implementing policies and practices for family involvement in mental health treatment. Without cultural and organizational shifts in support of working with families, the uptake of family involvement practices will remain inadequate. Each stakeholder has different perceptions of the barriers to family involvement, and family involvement will remain elusive without a shared agreement on its importance.

The Perspective of Shafi'i Fiqh on the Legal Ruling of Giving a Ring in the Engagement Process

Marriage is a fundamental social institution in the context of Islam. In the realm of marital customs, various traditions have emerged, including the presentation of engagement rings. The practice of giving engagement rings has become an important component of marriage proposal ceremonies, especially in Indonesia. However, according to Islamic jurisprudence, particularly within the Shafi'i school of thought, the legal standing of engagement rings requires further examination. This investigation aims to analyze the legal implications of the practice of giving engagement rings from the perspective of Shafi'i Fiqh, while also considering customary practices. The research methodology employed is a legal study with a qualitative approach. Findings indicate that Shafi'i Fiqh accommodates a wide range of customary rituals in marriage, including the exchange of engagement rings. Although there is no specific regulation governing this practice, Islam promotes marriage as a means of building a family rooted in truth, love, and compassion.

Front Matter

Buletin Pengabdian: Bulletin of Community Services (Bull. Community. Serv.) is a scientific journal that publishes articles on research related to community engagement practices and processes, carried out by academia, government, private sector, and industry. These manuscripts can originate from community service activities ("PENGMAS"), the student study service (Kuliah Kerja Nyata or KKN), technical guidance, models or concepts, agriculture extension, rural development and agriculture economics studies, and or other implementations to increase community participation in development and community empowerment.Buletin Pengabdian is a peer-review process journal that has been registered and indexed by ISSN 2775-958X (print) and 2807-3975 (online), Directory of Open Access Journal (DOAJ), CAB Abstracts, EBSCO, Google Scholar, Dimensions, Member of Crossref (DOI), WorldCat, Garuda, Oulu University Library, and other scientific databases.Bull Community Serv is published by the Institute for Research and Community Services (LPPM) Universitas Syiah Kuala (USK). This journal is published through a peer-reviewed process by experts from various institutions and various fields of science.

The role of technology in sustainable project management

Technology is increasingly being integrated within project management, which in turn is redefining approaches to sustainable practices. Resource effectiveness, along with increased stakeholder engagement and project process are being enhanced through technology which is really enabling the sustainability agenda to be taken on board. In this article, the focus is on how technology has been contributing towards sustainable project management and degree of focus on environmental, social and economic. The research provided useful insights in the advantages and obstacles related to implementing technology, as well an outlook on future trends that allow a more precise analysis of how technology can be used to further sustainability goals in project management.