Introduction to The Problem: Electronic and digital trade systems encourage the use of information technology in their services. One of these is the single window. Technology is a neutral aspect of life that can pose significant problems in facilitating trade. These issues stem from the large-scale use of ICT that may cause inefficiency, uncertainty and barriers to trade through discrimination. Regulations related to technology continue to adapt to existing developments so as to ensure a sense of security and legal certainty in the use of technology. The concept of technology neutrality was created by the state to regulate the impartial or neutral use of technology. Purpose/Objective Study: This study aimed to describe the application of the Neutral Technology Principle in Trade Facilitation from a legal perspective and how the concept of neutral technology should be applied in international trade facilitation. Design/Methodology/Approach: The methodology used in this study is legal research with the normative judicial approach. Findings: The Principle of Technological Neutrality can guarantee the implementation of the principles of non-discrimination, efficiency, sustainability, and legal certainty in trade facilitation services. Paper Type: Research Article.
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