Perusahaan Daerah Air Minum Research Articles

Probabilistic Multi-Item Inventory Model for Chemicals in Regional Drinking Water Company

Inventory management of chemicals in The Regional Drinking Water Company (Perusahaan Daerah Air Minum, PDAM) is known to play an essential role in ensuring the smooth production of clean water and preventing shortages of chemicals that can affect production. At present, 2 primary models for multi-item inventory replenishment are under consideration by PDAM, namely individual and joint replenishment of items. Therefore, this study aims to evaluate the efficiency and effectiveness of individual and joint replenishment models based on uncertain demand with specific probability distribution. The results showed that a probabilistic inventory model (Q, r) with individual replenishment for chemicals in PDAM was recommended.

Installation of Clean Water Piping for Resident on Jl. Arjuna, RW 08 and 09, East Labuh Baru, Pekanbaru

Water is a crucial resource for sustaining life; however, access to it through the Regional Drinking Water Company (Indonesian: Perusahaan Daerah Air Minum [PDAM]) remains limited in certain communities. As a result, residents frequently depend on groundwater sourced through independent pumping by households, places of worship, public facilities, private and government offices, and others. An assessment of the buildings on Jl. Arjuna RW 08 and 09, East Labuh Baru District, Pekanbaru, indicates a significant lack of adequate clean water installation systems, highlighting a need for targeted community service efforts. This initiative aims to rectify these deficiencies by drilling wells to establish reliable sources of clean water and installing a comprehensive clean water piping system to ensure effective distribution from the source to the end users, thus aligning with Indonesian National Standards (SNI). The project involves faculty members as part of their commitment to the tri-dharma of higher education, offering both a practical learning opportunity for students and a valuable service to the community.

THE EFFECT OF TALENT MANAGEMENT AND EMPLOYEE COMPENSATION ON THE INCOME OF PDAM TIRTA HANDAYANI

This study aims to analyze the influence of talent management and employee compensation on the revenue of Perusahaan Daerah Air Minum (PDAM) Tirta Handayani Gunung Kidul, Bribin Branch. The research employs a quantitative descriptive approach where the data is numerical. The study was conducted at PDAM Tirta Handayani Gunungkidul, Bribin Branch, surveying 36 respondents during the survey period from February to April 2024. The sampling technique used in this study is the probability sampling method. The data analysis method utilized is multiple linear regression analysis. Based on the analysis results, it was found that talent management has a significant impact on the company's revenue. It was discovered that talent development strategies, recruitment, and employee retention positively contribute to increasing the company's revenue. Additionally, employee compensation also has a significant impact on the company's revenue. Employees who feel that they are being compensated fairly and in accordance with their contributions tend to be more motivated to improve their performance, which in turn will positively affect the company's revenue. In this context, the management of PDAM Tirta Handayani Gunung Kidul, Bribin Branch, is advised to pay more attention to talent management and the employee compensation system. Investing in talent development and providing fair compensation can be an effective strategy to improve employee performance and overall company revenue.

Filling Discrepancies between Consumer Perception and Actual Piped Water Quality to Promote the Potable Use of the Municipal Water Supply in Indonesia

Although piped water is a safely managed water source, many people prefer drinking packaged/bottled water, which undermines environmental sustainability by creating waste plastics. Thus, to encourage drinking tap water, this study aimed to identify and fill the discrepancy between consumers’ perception of and the actual quality of the municipal water supply in Indonesia. Through questionnaire surveys in three cities, i.e., Malang, Bogor, and Semarang cities, we found that the majority of the residents, namely, 82%, 58%, and 66%, respectively, drank packaged water. Although the piped water supply from Perusahaan Daerah Air Minum (PDAM) has a good appearance, color, taste, and water quality, sporadic microbial contamination was detected due to the depletion of residual chlorine. However, packaged water was also contaminated by indicator bacteria owing to storage methods. There was a notable discrepancy between the residents’ perceptions of tap water safety and their choices of drinking water sources. The residents perceived spring water as a clean source, which influenced their selection of water sources more than the costs of water. Public drinking stations installed by PDAM helped to win consumers’ trust in PDAM water, indicating that installing more public drinking stations will encourage more people to drink piped water.

Improving The Quality of Water for Public Consumption in Dumai City,Riau-Indonesia

The poor quality of water that’s available in Kota Dumai has forced some people in the community to consume water that didn’t meet health quality standards. As a result, it had an impact on public health, such as skin diseases and diarrhea. Although the government has made efforts to provide clean water through Perusahaan Daerah Air Minum (PDAM), the benefits can’t reach all of society. There were still many people who were forced to consume this poor-quality water. This community service activity aims to educate society about the importance of clean water for health. And train the community to make simple and low-cost water purifiers. As a result, there was an improvement in water quality after the filtering activity, and there was an increase in public knowledge about the importance of clean water for health. In conclusion, this activity really helped the community to get high quality water at low cost

ANALYSIS OF HOUSEHOLDS’ WILLINGNESS TO PAY FOR THE PROVISION OF PDAM TIRTA RAHARJA’S PIPE CONNECTION USING CONTINGENT VALUATION METHOD

Gandasari is one of the villages in Katapang Sub District, Bandung Regency. Most people in Gandasari Village use groundwater as their main water source to fulfill their needs of water. Groundwater in Gandasari Village has bad quality and quantity. Hence, the provision of a safe water supply is needed in Gandasari Village. On the other hand, Perusahaan Daerah Air Minum (PDAM) Tirta Raharja is developing their House Connection (SR) in Gandasari Village RW 5,6,7,9, and 11. Provision and management of water supply required to achieve full cost recovery. Therefore, it is necessary to know the willingness to pay (WTP) value for the provision of PDAM’s pipe connection. This study aimed to determine households’ WTP for the provision of piped water service and identify the factors affecting it. The WTP was estimated through questionnaires collected from 89 households in Gandasari Village using Contingent Valuation Method (CVM) and bidding games technique. Based on the questionnaire result, the Estimated Mean WTP (EWTP) value of WTP for installation fee is Rp961.798 and Total WTP is Rp735.775.281. Meanwhile the EWTP value of WTP for retribution fee is Rp51.180/month and TWTP is Rp39.152.528. Factors affecting the value of WTP for installation fee is household size and average income, meanwhile for retribution fee WTP value average income was the affecting factor. Provision of communal well is recommended for households who cannot afford to pay for PDAM.

Pengaruh Lingkungan Kerja Fisik dan Pengembangan Karir Terhadap Disiplin Kerja Pegawai

The purpose of this study was to determine the effect of physical work environment on employee work discipline at Perusahaan Daerah Air Minum (PDAM) Tirta Sukapura Kab. Tasikmalaya, to determine the effect of career development on employee work discipline at Perusahaan Daerah Air Minum (PDAM) Tirta Sukapura Kab. Tasikmalaya and to determine the effect of physical work environment and career development on employee work discipline at Perusahaan Daerah Air Minum (PDAM) Tirta Sukapura Kab. Tasikmalaya. The sample in this research is employees Perusahaan Daerah Air Minum (PDAM) Tirta Sukapura Kab. Tasikmalaya in all sections, totaling 77 people. This research was conducted by collecting data using a questionnaire, and testing the data used was multiple linear regression analysis. Based on the research results, it can be seen that: (1) The application of physical work environment and career development is very good and encourages the level of employee discipline; (2) Physical Work Environment and Career Development simultaneously have a significant effect on Employee Work Discipline; (3) Physical Work Environment partially does not affect Employee Work Discipline; (4) Career Development partially has a significant effect on Employee Work Discipline.

Analysis of technical evaluation and customer satisfaction of clean water services (case study: PDAM Lematang Enim at Muara Enim Regency, South Sumatra, Indonesia)

The availability of clean water is the responsibility of the local government to the community by one of the regional-owned companies known as the regional drinking water company (Perusahaan Daerah Air Minum – PDAM). The company performance will greatly affect community satisfaction. This study aims to analyze the performance of PDAM Lematang Enim and assess customer satisfaction with them. The data used in this study were collected through laboratory analysis and direct surveys of the community. The data were then analyzed using quantitative statistical methods. Customer satisfaction index (CSI) analysis and quadrant analysis are used to map customer satisfaction with the services provided. The CSI score showed that a value of 66.14 can be grouped in the satisfied category. The level of customer satisfaction with the services provided by PDAM Lematang Enim can be categorized as good. Strategies for increasing customer satisfaction are formulated through strength, weaknesses, opportunities, and threats (SWOT) analysis. The results of the analysis show that customer satisfaction is included in the satisfied category. Water quality variables include that water does not smell and tastes quite good, but customers still feel that the water they receive has a different color. Strategies that can be implemented to increase customer satisfaction include focusing on increasing the most important variables according to customers, reducing spending on less important variables, and optimizing the use of appropriate technology.

PENGARUHSELEKSI DAN PENEMPATAN JABATAN SUMBER DAYA MANUSIA TERHADAP KINERJA KARYAWAN PADA PERUSAHAAN DAERAH AIR MINUM (PDAM) KABUPATEN ENREKANG

This study aims to determine the effect of selection and placement of human resources on employee performance at the Perusahaan Daerah Air Minum (PDAM) of Enrekang Regency. The technique used to obtain data by means of observation, interviews, and questionnaires. The sample in this study is 60 respondents. The data analysis technique in this study uses multiple linear regression analysis, to ensure that the independent variable has an influence on the dependent variable, then performs hypothesis testing in finding out the significance of the independent variable on the dependent variable as well as making conclusions and calculating the determinant coefficient in finding out the magnitude of the thing affect the independent variable on the dependent variable. The data analysis technique used with the help of SPSS Version 23. The results studied in order to find a discussion for the thing being studied are the results of partial hypothesis testing showing that the selection variable (X1) and job placement (X2) have a positive and significant impact on employee performance at the Perusahaan Daerah Air Minum (PDAM) of Enrekang Regency. This can be seen from the acceptance of Ha and the rejection of Ho. So the hypothesis which reads that there are things that affect employee performance on selection and placement at the Perusahaan Daerah Air Minum (PDAM) of Enrekang Regency

Analisis Produksi Biogas Terhadap Penambahan Kulit Singkong pada Variasi Campuran Limbah Cair Domestk dan Aquadest

Domestic waste and agricultural food waste in the form of cassava peels have the potential as a source of raw material for making biogas. This research uses domestic waste from Wastewater Treatment Plant (WWTP) Cemara of Perusahaan Daerah Air Minum (PDAM) Tirtanadi, Sumatera Utara Province. The ratio of domestic waste inoculum from WWTP Cemara PDAM Tirtanadi and water in this study was 100:0, 70:30, 60:40, and 50:50 (v/v). Then, for each variation of the ratio, 3 kg of ground cassava peel was added. This study aims to determine the amount of biogas produced by measuring the pressure in a pipe connected to a bioreactor. The process of making biogas uses anaerobic fermentation with a batch system. The parameter tested in this study is the measurement of the Total Suspended Solid (TSS) value, Volatile Solid (VS) value, pH value, and total Chemical Oxygen Demand (COD) value. From the results of the research conducted, it was found that the variation in the ratio of 100:0 found biogas at a pressure of 205.8 Pa with TSS value of 1348 mg/L, VS value of 410 mg/L, pH value of 7.66 and COD value of 1088 mg/L.

ANALYSIS OF RESIDUAL CHLORINE CONCENTRATION IN DISTRIBUTION NETWORK OF DRINKING WATER SUPPLY AT ISTANA DIENG II RESIDENCE OF MALANG, EAST JAVA, INDONESIA

The drinking water distribution network in Istana Dieng residence is categorized as an isolated network because it does not connect with the other water distribution networks provided by the Malang Water Company (Perusahaan Daerah Air Minum, PDAM). For this reason, the residual chlorine of the isolated distribution network needs to be monitored regularly. Aim: This study aims to observe residual chlorine distribution patterns and investigate the effect of distribution distance, pH, and temperature on residual chlorine concentration in the water distribution network. Methodology and Results: Analytical survey method with a cross-sectional approach was used in this study. The field survey results and the water analysis were inputted into the ArcGIS 10.6 software to generate an Isoconcentration map. Correlation and regression analysis were conducted using SPSS 16.0. Conclusion, significance and impact of study: The results showed that 65% of the residual chlorine concentration in the drinking water distribution network Istana Dieng residence did not meet the quality standard (<0.2 mg/l). Twenty-six sample points showed a value of 0.1 mg/l, which was caused by the pipe's physical condition and the use of wells connected to the PDAM network. There was a significant correlation between distance and residual chlorine concentration. The significant correlation between pH and residual chlorine concentration showed a value of -0.690. The correlation between temperature and residual chlorine concentration was -0.633. It was proven that the lower the residual chlorine concentration, the higher the pH and temperature values in the distribution network.

Decision support for predicting revenue target determination with comparison of double moving average and double exponential smoothing

The success of the company requires careful planning. Perusahaan Daerah Air Minum (PDAM) is a drinking water facility management company that plays an important role in supporting the smooth development of the region with the influence of revenue targets. Prediction of revenue targets is deemed necessary for accurate and effective decision making. Predictions are made by comparing the double moving average (DMA) and double exponential smoothing (DES) methods which refer to the actual data from the previous five (5) years. Measuring forecasting accuracy using mean absolute percentage error (MAPE) and assessing accuracy analysis results using tracking signal. Prediction test uses five (5) order values on DMA and five (5) alpha values on DES. Based on the test, it shows that the DMA has the advantage of a smaller MAPE value <10 with very good criteria and the results of the analysis of the pattern graph on the tracking signal that do not exceed the upper control limit (UCL) and the lower control limit (LCL). It is concluded that the DMA method is more recommended as a reference approach to support decisions to determine PDAM revenue targets and as a basis for planning and policy making to predict future revenue targets.

MANAJEMEN RISIKO PADA RENCANA PENGAMANAN AIR MINUM (RPAM) OPERATOR UNTUK SUMBER AIR PERMUKAAN PDAM KRUENG PEUSANGAN KABUPATEN BIREUEN

Abstract. Perusahaan Daerah Air Minum (PDAM) Krueng Peusangan uses water from Krueng Peusangan as its source of raw water. Krueng Peusangan water quality monitoring was carried out by BAPEDAL Aceh in 2016 and the first period was classified into "good condition" and in the second period classified into "lightly polluted". This incident indicates that the quality of Krueng Peusangan water is very fluctuating and can change at any time. This is a challenge for PDAM Krueng Peusangan in achieving the quality of water that can meet the quality standards based on Permenkes No.492 of 2010 tentang Persyaratan Kualitas Air Minum. Risk management is a tool that can control all the risks contained in raw water sources to consumers through a process of identification, assessment, risk prioritization, and recommendation of improvement plans that can be achieved through a Water Safety Plan (RPAM) or commonly known as Rencana Pengamanan Air Minum (RPAM) operator. From the identification process, PDAM Krueng Peusangan has 17 hazard events that could cause a decrease quality of water processed by Teupin Mane WTP, BRR WTP, and WKE WTP. In general, these are caused by activities upstream of the river, dosing of coagulants and disinfectants, leakage of distribution pipes, and water quality testing that are not routinely carried out for certain parameters. To deal with the hazard events identified, 41 control measures are required. After being reviewed, there were 22 improvement plans to deal with the major theme of hazardous events. In addition, operational monitoring are also provided with Standard Operating Procedure (SOP), Work Instruction (IK), internal dan external communications, supporting programs, reviews and audit. Keywords: Hazard event, risk, quality, implementation, Water Safety Plan (WSP)

Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Perusahaan Daerah Air Minum (PDAM) Sumber Pocong Kabupaten Bangkalan

Clean water is a vital community need that needs special attention. The government needs to provide it adequately as a form of the mandate of the 1945 Constitution. Perusahaan Daerah Air Minum (PDAM), as a representation of the government, becomes an institution that takes on a role in meeting the needs of clean water. The increasing demand for clean water with a rising population needs to be balanced with good service. This research uses a case study in PDAM Sumber Pocong Bangkalan. PDAM Sumber Pocong serves various community needs, including registration, checking water bills, to payment. The assessment of service quality at PDAM Sumber Pocong is expected to be an input to improve the company's performance in the context of service. Customer satisfaction is a measure of service quality performance. This study aims to measure service quality and customer satisfaction of PDAM Sumber Pocong Bangkalan clean water and determine the effect of service quality and customer satisfaction. Three indicators of service quality (reliability, assurance, and facilities) and four customer satisfaction indicators (product quality, price or cost, service, and emotion) proved to be appropriate and relevant measures. Meanwhile, from the path analysis test, the service quality variable has a significant effect on the customer satisfaction variable.

Assessing The Role of Water-Related Regulations and Actors in The Operation of PDAM (Local Drinking Water Company)

Water management in Indonesia has not been addressing water problems and challenges needed in achieving SDG 6, especially in the provision of sustainable drinking water services. Based on the condition, this research starts with a hypothesis that current performance of PDAM (Perusahaan Daerah Air Minum – Local Drinking Water Companies) – that have significant roles in drinking water provision in Indonesia regions – is influenced by water-related regulations and actors. With the aim to analyse the influence of regulations and actors related to the operation of PDAM, and to formulate recommendations that helps better PDAM performance in providing sustainable drinking water services, this study analyses regulations underlying PDAM governance and performance. Using content analysis on regulations, reports, and documents related to PDAM, this research has figured out that the operation of PDAM has not been supported with effective regulations, which is exacerbated by poor implementation and low enforcement of the regulations at the operational level by determined parties: local governments and PDAM. Therefore, to improve PDAM performance, this study recommends the Government of Indonesia to integrate and simplify PDAM-related regulations to avoid overlapping regulations and regulatory obesity and to review, analyse, state and disseminate clearly the status of existing PDAM-related regulations in the hierarchy of repealed and ineffective regulations to avoid confusion, stagnation and wrong decision making in the operation of PDAM. This study also finds out that further research on internal and external factors of water utilities (environment, biology, water and human resources, public policy, public services etc.) is necessary for sustainable provision of drinking water services and water security purposes and to ensure that the use or the implementation of those factors be clearly regulated.

Pengaruh Komitmen Organisasional Dan Kepuasan Kerja Terhadap Kinerja Karyawan Perusahaan Daerah Air Minum Kabupaten Majalengka

In this research was conducted at the Central Perusahaan Daerah Air Minum of Majalengka Regency. The purpose of this study was to determine how the commitment, organizational and influence of job satisfaction on employee performance both partially and simultaneously.
 This research uses a survey method with descriptive and verification analysis. The technique of data collection done by giving a questionnaire. The population in this study is the Central Perusahaan Daerah Air Minum of Majalengka Regency with 49 respondents. Testing the research. Testing the research instrument is done by testing the validity and reliability test using a Likert scale. Data analysis tool use classic assumption test, multiple linear regression analysis, coefficient of determination analysis, t test, and F test.
 The result of this indicate that commitment organizational, job statisfaction and employee performance is a high category. Commitment organizational has a positive and significant effect parttially on employee performance. Job satifactions has a positive and significant effect parttially on employee performance. Job satisfaction has a positive and significant effect purely on employee performance. Organizational commitment and job satisfaction together have a positive and significant effect simultaneously on employee performance.

Analisis Likuiditas Pada Perusahaan Daerah Air Minum (PDAM) Kabupaten Sidenreng Rappang

This study aims to analyze the extent of liquidity of Perusahaan Daerah Air Minum (PDAM) Kabupaten Sidenreng Rappang. The liquidity ratios used as analysis tools are the Current Ratio, Quick Ratio, and Cash Ratio. The method used is a descriptive quantitative method by using secondary data from financial statements from 2015-2019. The results show that the current ratio analysis and quick ratio for 2015 do not meet the liquidity standard. The percentage value of the Current Ratio is 46%. This figure is below the standard liquidity of 200%. The percentage value for the Quick Ratio is only 43%, which is below the liquidity standard of 150%. The liquidity value continued to improve in the following years. In 2019, the liquidity value reached 1058% (current ratio) and 1008% (quick ratio). At the same time, the Cash Ratio fluctuates, and the percentage value is ugly. This ratio has an average percentage below 100%. In 2015 it was only 3%, in 2016 it increased to 13%, in 2017, it increased by 76%, in 2018, it decreased to 24%, and in 2019 it decreased to a value of 17%. That the company cannot pay its short-term obligations using the Cash Ratio, especially for the year studied, namely 2015-2019.

Study of commercial water losses in PDAM Maja Tirta, Mojokerto City

Water losses is a problem that often occurs in PDAM (Perusahaan Daerah Air Minum), including PDAM Maja Tirta, Mojokerto City. Water meters at customer connections installed for a long time and have never been calibrated can decrease in accuracy, causing commercial water losses. This study starts with a literature study about water losses. It then collected secondary data from PDAM Maja Tirta Mojokerto City in the form of service maps, the number and address of customers, the volume of water input that enters the distribution system, the system output volume, and tariffs or prices water. An analysis can be done from the secondary data to determine the number and location of sampling using the method described in SNI 05-0666 of 1997. The primary data that will be taken is the accuracy of the customer’s water meter measurements. From the study results, the level of commercial water loss due to the accuracy of the water meter was 8,52% from input system volume (total distributed water) or 148.160 m3. Control of commercial water losses can be done by periodically measuring the customer’s water meter, replacing damaged water meter, and adding an input system water meter.

ROBUST DECISION MAKING (RDM) INVESTIGATION IN WATER RESOURCES PLANNING AND DISASTER MITIGATION IN MAKASSAR CITY, INDONESIA

The Kota Makassar water utility serving (<em>Perusahaan Daerah Air Minum</em> - PDAM) faces a significant problem in managing water resources for their drinking water supply. The problems comprise raw water supply, the vulnerability of water quality, infrastructures, costs, and climate change uncertainty. The availability of clean water is one of the problems in the field of national defense. Because water is the main source of life in all sectors, be it agriculture or livestock. This study is aimed at assisting officials in making an adaptive and resilient decision. It involves inter-and cross-disciplinary studies within Robust Decision-Making (RDM) in water resources management planning for drinking water supply and disaster mitigation in Makassar. This research applies a qualitative approach in data analysis; reviewing strategies used by the utility management to anticipate all uncertainty, long-term strategies feasibility from simulation models, analyzing potential vulnerability scenarios, and the trade-off for an adaptive and robust decision in water resources management planning for drinking water supply in Makassar through RDM. The novelty lies in the raw water management policy that is more adaptive toward potential vulnerability and presents a variety of raw water supply alternatives in the long term. Reviews against the document of drinking water Master Plan found that the absence of harmony along with a high level of anticipation towards the threat of climate change along with their impact, as well as the threat of the raw water supply limitations due to the exogenous problems beyond the reach of human beings capacity, will result in global and long-term impact.

Knowledge Sharing System Berbasis Web (Studi Kasus: PDAM Tirta Musi Palembang)

Perusahaan Daerah Air Minum (PDAM) Tirta Musi Palembang is a company engaged in providing mineral water services to the people of Palembang city. The company realizes the importance of managing and documenting employee knowledge for the sustainability of the company. Currently, the knowledge of employees at PDAM Tirta Musi Palembang has not been distributed properly, thus resulting in the ineffective utilization of this knowledge. The Knowledge Sharing System is a tool that can assist in documenting and distributing employee knowledge so that knowledge sharing can occur between employees. The purpose of this research is to build a Knowledge Sharing System that can be used to document and distribute employee knowledge. The system development method used in the Knowledge Sharing System is the Web Engineering method. This method is often used for web-based software development. The result of this research is that a web-based Knowledge Sharing System has been built which has been tested using the Black Box testing method and has been implemented at PDAM Tirta Musi Palembang which is used to assist in the management and documentation of employee knowledge.